Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10605235June 23, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE COMING TO A STOP, CAR ACCELERATED WHEN BRAKE WAS APPLIED. CAR CONTINUED TO ACCELERATE WHILE STANDING ON THE BRAKE, SMOKING THE BACK TIRES. THE BRAKES COULD NOT HOLD THE ACCELERATION AND GRADUALLY PUSHED INTO THE VEHICLE AHEAD THAT WAS STOPPED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10604960June 21, 2014
ENGINE, VEHICLE SPEED CONTROL
CAR ENGAGES IN UNINTENDED ACCELERATION AT IDLE. INTERMITTENT. APPROXIMATELY EVERY FOUR DAYS. NO IDENTIFIABLE CAUSATION. (FOOT WAS NOT ON THE ACCELERATOR AT TIME OF INCIDENT.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598753June 17, 2014
AIR BAGS, SEAT BELTS
VEHICLE DASHBOARD "AIR BAG" LIGHT CAME ON! TOOK TO LINCOLN DEALER WHO STATED IT LOOKED LIKED THE PASSENGER SEAT PRETENSIONER NEEDED TO BE REPLACED. STATED THAT MOST LIKELY THE DRIVER SIDE WOULD ALSO ULTIMATELY NEED REPLACEMENT AS WELL, AS IT IS A CONTINUAL AND ON-GOING PROBLEM! COST TO REPAIR ONE SIDE APPROX. $750.00 AFTER DISCOUNT. THIS CAR HAS ALWAYS BEEN SERVICED BY LINCOLN, NEVER IN AN ACCIDENT, AND ONLY HAS 35,500 MILES ON IT. DEALER ALSO STATED, THAT IT IS A REAL SAFETY ISSUE AND IF NOT FIXED, AIR BAGS MIGHT NOT DEPLOY IF IN AN ACCIDENT. ALTHOUGH, I HAVE AN AFTER MARKET SERVICE WARRANTY - OEM BUMPER TO BUMPER CONTRACT, THEY REFUSE TO PAY FOR THE REPAIRS, STATING THAT "SAFETY ITEMS" ARE NOT COVERED? WITH FORD MOTORS KNOWING OF THE ON-GOING SAFETY PROBLEMS THIS ITEM SHOULD BE ON RECALL DUE TO OVERALL SAFETY CONCERNS WITH CARS ON THE ROAD, WHEREAS, CUSTOMERS CANNOT AFFORD TO FIX THEM, OR FAIL TO, AND LIVES ARE BEING LOST AS A RESULT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605275June 12, 2014
EXTERIOR LIGHTING
I WAS TRAVELING AT 9:30 PM WHEN THE HEADLIGHTS WENT OUT FOR ABOUT 45 SECONDS AND THEN CAME BACK ON. TRAVELED ABOUT A MILE, WHEN THEY WENT OUT AGAIN, CAN ON, THEN STARTED RAPIDLY FLASHING. I PULLED OVER AND IT ABOUT A MINUTE BEFORE THEY RETURNED TO NORMAL. THIS HAPPENED THREE TIMES THAT NIGHT BEFORE I ARRIVED HOME. THESE HEADLIGHT PROBLEM HAS HAPPENED FIVE TIMES SINCE THE FIRST OCCURRENCE. I RARELY DRIVE AT NIGHT. ..UPDATED 06/26/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597655June 11, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD NOISE NEAR THE REAR OF THE VEHICLE. THE FAILURE WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR WHEEL BEARINGS, SEALS, AND REAR AXLE SHAFTS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 8/31/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596717June 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593523May 22, 2014
ENGINE
MY LINCOLN HAS BLOWN #3 SPARK PLUG-WHEN I WAS TRAVELING 70 MPH-TWICE WITHIN 18,000 MILES BETWEEN INCIDENTS-TOTAL REPAIR COST-OVER $1600-TOTAL AGGRAVATION COST-PRICELESS !! EACH TIME THE PLUG BLOWS-THE MECHANIC "FIXES" IT-AND WE ARE TOLD-THERE IS NO PERMANENT FIX-AND IT WILL PROBABLY BLOW AGAIN. WE HAVE BEEN STRANDED BY THIS PROBLEM-IN A LITTLE ONE-HORSE TOWN-WITH NO MECHANIC ON DUTY FOR 2 DAYS-SO, YOU CAN ADD THE HOTEL BILL AS WELL AS THE TOW CHARGE TO THAT ABOVE STATED AMOUNT. UPON RESEARCH-WE HAVE FOUND OUT THAT FORD PRODUCTS HAVE HAD THIS PROBLEM SINCE 1996-NOT ONLY LINCOLNS-BUT, MERCURYS-TRUCKS-ETC. WHAT THE HECK-CAN'T SOMEONE ADDRESS THIS PROBLEM. THIS IS NUTS. THIS IS MY LAST FORD-CAN YOU EVEN IMAGINE OUR FRUSTRATION-WE LOVE OUR LINCOLN-IT WAS MY HUSBANDS' RETIREMENT PRESENT-WHAT A TOTAL OUTRAGE-THIS HAS HAPPENED TWICE-YOU KNOW WHAT-THREE STRIKES-YOU'RE OUT !! SOMEONE NEEDS TO DO SOMETHING-. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592665May 20, 2014
AIR BAGS, SEAT BELTS
SEAT BELT ALARM STARTED GOING OFF. FORD SERVICE DEPARTMENT SAID THEY KNEW OF THE CONDITION. THE SEAT BELT IS NOT WORKING CORRECTLY AND IN CASE OF AN ACCIDENT THE AIR BAG/S WILL NOT ENGAGE. THIS IS A SAFETY HAZARD THAT THE FORD COMPANY HAS KNOWN ABOUT AND REFUSES TO FIX AT THEIR COST. IT IS ABOUT $1,000.00 AND I DO NOT HAVE THAT KIND OF MONEY.. THIS TO ME DOESN'T SEEM ANY DIFFERENT THEN GM KNOWING THERE IS A SAFETY PROBLEM BUT REFUSES TO DO A RECALL. FORD SERVICE DEPARTMENT CLAIMS THERE HASN'T BEEN ENOUGH REPORTS OF THE PROBLEM TO DO A RECALL. SO NOT HAVING THE MONEY TO FIX THIS, I'M RISKING MY LIFE AND ANYONE RIDING IN THE FRONT SEAT WITH ME EACH AND EVERY TIME I DRIVE THE CAR. I WOULD APPRECIATE ANY AND ALL HELP ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592313May 18, 2014
SEAT BELTS, AIR BAGS
SEAT BELT/AIRBAG WARNING LIGHT APPEARED, AND STARTED REGULAR CHIMING, 5 AT A TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588985May 16, 2014
VEHICLE SPEED CONTROL, AIR BAGS, SERVICE BRAKES
DRIVER WAS PARKING LINCOLN TOWN CAR. STEPPED ON BRAKE WHILE PUTTING CAR INTO PARK POSITION. CAR SUDDENLY ACCELERATED OVER CONCRETE PARKING STOP AND SLAMMED INTO AN ENTRANCE TO SHOPPING CENTER SIGN THAT WAS IN FRONT OF THE PARKING SPACE. THE CAR ENDED UP WITH THE FRONT OF THE CAR AGAINST THE SIGN AND THE REAR WHEELS OF THE CAR UP AGAINST THE PARKING STOP. ALSO, THE REAR DOOR LOCKS FAILED, AND PASSENGERS WERE UNABLE TO EXIT THE VEHICLE AND THE AIR BAG LIGHT ILLUMINATED. UPDATED 06/10/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588143May 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586924May 7, 2014
SEAT BELTS
THIS VEHICLE DID NOT HAVE A TETHER ANCHOR INSTALLED IN THE DRIVER'S SIDE POSITION IN THE BACK SEAT. THERE WERE TETHER ANCHORS INSTALLED IN THE CENTER & PASSENGER SEATS. THERE WAS THE PLASTIC CAP ON THE DRIVER'S SIDE, BUT LIFTING IT UP REVEALED NO TETHER ANCHOR. THIS IS IN VIOLATION WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD 213 & 225 WHICH REQUIRE ALL VEHICLES 2000 AND NEWER (WEIGHING LESS THAN 8,500 POUNDS) TO HAVE AT LEAST 3 TETHER ANCHORS. THIS VEHICLE ONLY HAD 2. SEE PICTURES: HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/MISSING-DRIVERS-SIDE-TETHER-ANCHOR.JPG HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/PRESENT-CENTER-TETHER.JPG HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/PRESENT-PASSENGER-TETHER.JPG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586123May 2, 2014
STEERING
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH , THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585969May 1, 2014
STEERING
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH , THERE WAS AN IMMEDIATE LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED TWO STEERING COLUMN SHAFT ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 37,847. UPDATED 06/27/14*LJ THE CONSUMER STATED THIS VEHICLE'S MODEL AND MODEL YEAR WERE EXCLUDED FROM THE STEERING RECALL. UPDATED 07/2/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584778April 25, 2014
TIRES
ON JUNE 20 2012 I PURCHASED 4 GOODYEAR VIVA AUTHORITY TIRES 225/70/16.ON APRIL 24 2014 I NOTICED I WAS LOSING AIR ON MY FRONT LEFT TIRE! I WENT TO WALMART# 01698 IN HOOKSETT,N.H.,AND WAS TOLD MY TIRE HAD DRY ROTTED,THE OUTSIDE SIDEWALL LOOKED FINE, THE INSIDE SIDEWALL HOWEVER LOOKED LIKE IT WAS ABOUT TO SPLIT IN TWO,THE MANAGER SAID THERE WAS NO EVIDENCE OF AN IMPACT AND THE TIRE WAS PRO-RATED. THE MANAGER ALSO INFORMED ME THE OTHER TIRES,ALL BOUGHT ON 6/20/12,SHOWED EVIDENCE OF DRY ROT,BUT SINCE THEY HAD NOT YET FAILED,THERE WAS NOTHING THEY COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584791April 25, 2014
ELECTRICAL SYSTEM
BOB UTTER FORD AUTO DEALERSHIP IN SHERMAN, TX TRIED TO SELL US A CAR THAT THE ODOMETER READING DIDN'T MATCH THE CARFAX OR ITS OWN REGISTRATION STICKER ON THE WINDSHIELD. WHEN WE RETURNED THE VEHICLE THEY BECAME VERBALLY CONFRONTATIONAL TO US. WE REQUESTED THE PAPERWORK THEY HAD MADE US SIGN TO TAKE THE VEHICLE HOME FOR AN OVERNIGHT TEST DRIVE. IT HAD OUR PERSONAL IDENTIFICATION INFORMATION ON IT THAT WE DID NOT WANT TO LEAVE IN THEIR HANDS. THEY BEGAN STALLING TACTICS AND THEN VERBALLY ORDERED US OFF THEIR PROPERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584901April 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585003April 25, 2014
UNKNOWN OR OTHER
PULLING INTO A SPACE IN A PARKING LOT, UPON APPLICATION OF THE FOOT BRAKE, THE CAR EXPERIENCED SUDDEN UNEXPECTED ACCELERATION, JUMPED THE CURB, AND STRUCK A TREE IN FRONT OF THE PARKING SPACE. ACCELERATION STOPPED WHEN THE CAR WAS SHIFTED OUT OF D INTO P. FRONT BUMPER OF THE CAR WAS DAMAGED, AND A WRECKER HAD TO BE CALLED TO PULL THE CAR OVER THE CURB, WHICH WAS PREVENTING BACKING UP THE CAR. FORTUNATELY NO ONE WAS INJURED, BUT THIS SUDDEN ACCELERATION IS VERY SIMILAR TO WHAT OTHER COMPLAINTS ABOUT THIS CAR DESCRIBE. IT WAS LIKE THE CRUISE CONTROL CAME ON AND STARTED TO ACCELERATE THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584526April 23, 2014
STEERING
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE UPPER INTERMEDIATE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,500 AND THE CURRENT MILEAGE WAS 100,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584206April 22, 2014
ENGINE
TL* THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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