Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10578710April 10, 2014
STEERING
2010 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO STEERING LINKAGE SHAFT DUE TO CORROSION RECALL. CONSUMER STATES 2004 LINCOLN TOWN CAR WITH SAME ISSUE IS NOT UNDER RECALL. *SMD THE CONSUMER STATED HE HAD DIFFICULTY TURNING THE STEERING WHEEL DUE TO CORROSION OF THE LINKAGE SHAFT BEING VERY CORRODED. THE COST OF THE REPAIR WAS $ 296.80. IT HAD RUSTED OUT AND MADE THE VEHICLE NEARLY IMPOSSIBLE TO TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578376April 8, 2014
STRUCTURE:BODY, SERVICE BRAKES
2000 LINCOLN TOWN CAR. WHEN PULLING INTO A PARKING PLACE, THE CAR KEPT GOING FORWARD, OVER THE 4' RETAINING WALL, AND INTO AN INDUSTRIAL BUILDING APPROXIMATELY 6' AWAY. THE CAR WAS TOTALED, AND THERE WAS DAMAGE TO THE BUILDING. FORTUNATELY, THE BUILDING STOPPED THE CAR. PART OF THE DAMAGE HAPPENED WHEN THE TOW TRUCK PULLED THE CAR OUT OF THE BUILDING. DRIVER WAS ONLY SLIGHTLY HURT ON THE LOWER ARMS WHICH HIT AGAINST THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10575651March 30, 2014
STRUCTURE:BODY, ENGINE
I WAS DRIVING THE LINCOLN TOWN CAR WHEN I BEGAN TO SMELL WHAT APPEARED TO BE GAS OR SOME FLUID COMING INTO THE VEHICLE. I STOPPED THE CAR AND PARKED IN A DRIVEWAY AND INSPECTED THE BOTTOM OF THE CAR WHERE THERE WAS NO LEAK BUT A STRONG ODOR OF GAS OR SOME FLUID. I THEN STARTED THE CAR AND PUT INTO REVERSE AND WITH MY FOOT APPLIED TO THE BRAKE BACKING UP IN REVERSE THERE WAS A LOUD POP IN THE ENGINE AND THE CAR SHUT OFF FOLLOWED BY SMOKE AND THEN FIRE. THE CAR THEN SET ON FIRE AND BURNED FOR ABOUT 20 MINUTES BEFORE THE FIRE FIGHTERS ARRIVED TO PUT THE CAR OUT. IT WAS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10575381March 28, 2014
STEERING
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED, MAKING IT VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574782March 25, 2014
STEERING
STEERING WHEEL LOCKED WHILE TAKING A LEFT TURN AT A TRAFFIC LIGHT CONTROLLED INTERSECTION. WAS ABLE TO STOP CAR WITH BRAKE BEFORE COLLIDING WITH GAS STATION CURB/SIGNPOST. OF CONCERN IS THAT THIS CAR IS PART OF RECALL 13S08, I WAS NOTIFIED LAST FALL. WENT TO A DEALER PROMPTLY FOR A SAFETY INSPECTION ON 11/18/13. WAS TOLD VEHICLE WAS SAFE TO DRIVE. WAITED FOR DEALER TO CONTACT ME WHEN PARTS BECAME AVAILABLE. NEVER GOT A CALL, BUT GOT A FOLLOW-UP LETTER FROM LINCOLN. WHILE DRIVING TO DEALER FOR RECALL REPAIR, THE INCIDENT HAPPENED BEFORE ARRIVING AT THE DEALER. SOMETHING IS WRONG WITH THE SAFETY INSPECTION PROCESS. I WAS TOLD THE CAR WAS SAFE TO DRIVE. A LESS EXPERIENCED DRIVER WOULD HAVE CRASHED THE CAR. AT HIGHWAY SPEED, THERE IS NO WAY ANY DRIVER COULD HAVE PREVENTED A SERIOUS CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574372March 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE SEAT BELT KIT NEEDED TO BE REPLACED BUT DID NOT GUARANTEE THAT IT WOULD RECTIFY THE FAILURE. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE SEAT BELT KIT WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,019 AND THE CURRENT MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572865March 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE IN ADDITION TO THE BRAKE PEDAL FEELING ABNORMALLY LOOSE. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572651March 16, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
APPLIED BRAKES AND CAR UNEXPECTEDLY ACCELERATED. THIS HAS HAPPENED 6-7 OVER THE LAST 3 MONTHS. THE LAST TIME THE CAR WAS AT A DEAD STOP AT A TRAFFIC AND UNEXPECTEDLY ACCELERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568501March 11, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND WAS PARKED IN THE MECHANIC'S REPAIR SHOP WHEN THE VEHICLE CAUGHT ON FIRE. THE FIRE SPREAD QUICKLY AND DESTROYED THE REPAIR SHOP BUILDING AS WELL AS SEVERAL OTHER BUSINESSES, RESULTING IN OVER 7 MILLION DOLLARS WORTH OF DAMAGE. THE FIRE MARSHALL INFORMED THE CONTACT THAT THE FIRE WAS CAUSED BY THE PARKED VEHICLE BEING INSIDE THE BUILDING. THE FIRE OCCURRED PRIOR TO THE ANNOUNCEMENT OF NHTSA CAMPAIGN NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL CAMPAIGN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10567119March 5, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT WATER STARTED LEAKING FROM THE DRIVER'S SIDE ALL THE WAY TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO EXPLAIN WHAT WAS CAUSING THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT AFTER REFUELING, THE FUEL GAUGE WAS READING THAT THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567370February 27, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OPENING THE DRIVER'S DOOR NORMALLY, THE DOOR HANDLE BROKE OFF WITH A PIECE OF THE DOOR PANEL. THE WHOLE DOOR ASSEMBLY USED TO OPEN/CLOSE THE DOOR IS NO LONGER AVAILABLE AND HAS BEEN DISCONTINUED. THE ONLY WAY TO OPEN THE DOOR NOW IS TO ROLL THE WINDOW DOWN AND REACH OUTSIDE TO OPEN THE DOOR FROM THE OUTSIDE. THIS IS PARTICULARLY UNSAFE AS IT IS THE DRIVER'S MAIN ESCAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565307February 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT ATTEMPTED TO DECELERATE BUT THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. UPDATED 3/28/14*CN THE CONSUMER STATED IN EACH INCIDENT, THE VEHICLE WOULD ACCELERATE FASTER, WHEN THE BRAKE WAS APPLIED. EVEN WHEN THE CONSUMER PUT THE VEHICLE IN NEUTRAL, THE VEHICLE CONTINUED TO ACCELERATE. UPDATED 04/24/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563954February 12, 2014
STEERING
TL* THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE PARTS WERE ORDERED. THE CONTACT WAS STILL AWAITING REPAIRS. THE VIN WAS UNAVAILABLE. THE CONTACT DID EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564070February 12, 2014
POWER TRAIN
WHEEL BEARINGS AND AXLES AND DIFFERENTIAL BEARINGS MAKING A LOUD NOISE AT 30-35 MPH TOLD BEARINGS NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563076February 6, 2014
STEERING
2006 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO CONTACTED DEALERSHIP SEVERAL TIMES TO HAVE RECALL COMPLETED. *SMD THE CONSUMER STATED IT HAS BEEN OVER 2 MONTHS, AND THE PARTS IS STILL NOT AVAILABLE. RECALL# 13V385000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562609February 3, 2014
STEERING
TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561486January 25, 2014
STEERING
BEGINNING ON A COLD MORNING THE STEERING FELT OFF, LIKE IT NEEDED MORE EFFORT TO TURN AT TIMES. THE STEERING ALSO FAILED TO RETURN TO CENTER ON ITS OWN, INDICATING A POSSIBLE SEIZED UP UNIVERSAL JOINT IN THE STEERING SHAFT. I REMOVED THE STEERING SHAFT AND FOUND THE UNIVERSAL JOINT SEIZED AND VERY DIFFICULT TO MOVE WHICH CAUSED MY DIFFICULT STEERING. THERE IS A RECALL FOR THIS SAME ISSUE ON NEWER TOWN CARS, WHY DOES THIS NOT COVER MINE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561024January 22, 2014
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR LOCK WITHIN THE PANEL BROKE OFF ON THE DRIVERS SIDE & THE CLIPS BROKE OFF ON THE PASSENGERS SIDE. PER LINCOLN WE WILL NEED TO REPLACE THE WHOLE PANEL. THEY NO LONGER MAKE THE PANEL NOR CAN WE FIND IT AT ANYWHERE ELSE. LINCOLN OFFERED TWO SITES TO TRY AND LOCATE HOWEVER THEY DO NOT HAVE THIS PART EITHER. THE CAR HASN'T EVEN HIT 10 YEARS FOR US AND LINCOLN OFFERS NO SOLUTION. THE CAR RUNS OK BUT IT'S A BIT EMBARRASSING THAT WE CANNOT OPEN THE DOOR WITHOUT THE PANEL FALLING DOWN. I BELIEVE THIS IS A BAD BUSINESS TRANSACTION FROM THE MANUFACTURER AND HAD WE KNOWN WE WOULD GET THIS TYPE OF SERVICE WE WOULDN'T OF BOUGHT THIS MAKE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560431January 17, 2014
ELECTRICAL SYSTEM
1999 LINCOLN TOWN CAR WITH 71,932 MILES SUDDENLY AND WITHOUT ANY WARNING CAUGHT FIRE TEN MINUTES AFTER BEING PARKED IN AN ATTACHED GARAGE. THIS INCIDENT CAUSED THE HOME TO BECOME STRUCTURALLY DAMAGED DUE TO FIRE. VEHICLE WAS PURCHASED AS SECOND OWNER IN 2003 UNTIL PRESENT TIME. NO RECALLS NOTICES WERE EVER RECEIVED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10560218January 16, 2014
STEERING
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY VEER FROM LEFT TO RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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