Lincoln Town Car Complaints
3,302 consumer complaints on file.
- #10616642July 27, 2014SERVICE BRAKES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON THE 2006 LINCOLN TOWN CAR SIGNATURE LIMITED, THE ACCELERATOR AND BRAKE PEDALS ARE ADJUSTABLE. THE PEDALS ARE CLOSE TOGETHER, THEREFORE, LEAVING LITTLE SPACE BETWEEN THE BRAKE AND ACCELERATOR. WHEN TRYING TO STOP, THE BRAKE AND, UNFORTUNATELY, ACCELERATOR PEDALS WERE BOTH BEING PRESSED AT THE SAME TIME. THIS HAS ALMOST CAUSED ACCIDENTS WHEN TRYING TO STOP FOR MY SPOUSE AND ME. THIS HAS BEEN A PROBLEM SINCE THE CAR WAS PURCHASED IN FEB 2006. THE VEHICLE WAS NOT DIAGNOSED OR SERVICED. ON JUNE 3, 2014, I WAS LEAVING MY DRIVEWAY AND SAW A TRACTOR-TRAILER COMING DOWN THE ROAD. TRYING TO STOP, I PRESSED THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME. I PRESSED ON THE BRAKE HARDER TO STOP; HOWEVER, I WAS ALSO PRESSING ON THE ACCELERATOR HARDER. THIS CAUSED A TERRIBLE ACCIDENT BETWEEN THE TRACTOR-TRAILER AND ME. I WAS AIR LIFTED TO A TRAUMA CENTER. THE TRUCK DRIVER WAS ALSO INJURED. MY VEHICLE WAS TOTALED. I CONSIDER THE ADJUSTABLE PEDALS A VERY DANGEROUS PROBLEM AND THE OWNERS OF OF THE 2006 LINCOLN TOWN CAR SIGNATURE LIMIT8JSED WITH ADJUSTABLE PEDALS SHOULD BE MADE AWARE OF THIS DANGER. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10616155July 24, 2014SEAT BELTS, AIR BAGS
SAFETY ISSUE WITH AIR BAG/SEAT BELT. HAVE HAD BOTH DRIVER'S AND PASSENGER'S SEAT BELTS REPLACED DUE TO AIR BAG LIGHTS COMING ON. BETWEEN THE TWO REPAIRS HAVE SPENT OVER $1,200. SHOULD BE A RECALL ON THIS PROBLEM SINCE THE AIR BAGS WON'T DEPLOY IN CASE OF AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10616046July 24, 2014AIR BAGS, SEAT BELTS
WARNING LIGHT CAME ON BEEPED 5X IN A ROW SEVERAL TIMES STOPPED THEN REPEATED OVER AND OVER AS LONG AS WE WERE DRIVING. COST OVER 450.00 TO REPLACE SEAT BELT. THERE SEEM TO BE MANY OF THIS SAME PROBLEM LISTED. I HAVE HAD 7 TOWN CARS IN THE LAST 20 YEARS, NEVER HAD A PROBLEM. I HAVE ALREADY HAD A RECALL REPAIR ON THE STEERING COLUMN. BUT, STILL LOVE THAT CAR!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10615187July 21, 2014AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AIR BAG LIGHT STAYS ON AT ALL TIME AND BEEPS. DASH BOARD AND HEAD LIGHT COME ON AND GO OFF AT TIMES ON THEIR OWN. OIL CHANGE LIGHT REMAINS ON AT ALL TIMES EVEN WHEN THERE IS NOT A NEED FOR OIL TO BE CHANGED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10614495July 18, 2014ENGINE
TL* THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE PARKED, HE WAS MADE AWARE THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND REMAINED IN THE CONTACT'S DRIVE WAY, WHICH WAS ADVISED BY THE FIRE DEPARTMENT. THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED FROM UNDER THE HOOD ON THE DRIVER'S SIDE BUT THE DIRECT ORIGINA OF THE FIRE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10614667July 18, 2014SERVICE BRAKES, POWER TRAIN, ENGINE
MY PARENTS BOUGHT THE CAR AS A CERTIFIED / PRE-OWNED WHEN IT WAS 6 MONTHS OLD. WITHIN THE PAST SIX MONTHS THE TOWN CAR WILL SUDDENLY TRY TO ACCELERATE, (OR THE ENGINE WILL RUN UP TO THE REDLINE ON THE TACHOMETER.) IT WILL LITERALLY SPIN THE BACK TIRES WHILE BOTH THE DRIVERS FEET ARE ON THE BRAKE PEDAL. WE ARE CONTACTING THE DEALER THIS WEEK. THIS IS GETTING MORE AND MORE OFTEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610585July 15, 2014AIR BAGS
AIR BAG DASH LIGHT ON, THERE ARE 5 BEEPS FIVE TIMES EVERY HALF HOUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610681July 15, 2014STEERING
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KNUCKLE WAS RUSTED AND THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610080July 12, 2014STEERING
CONSIDER INCLUDING TOWN CARS IN THE LATEST FORD CROWN VIC, MERC GRAN MARQUIS, MARAUDER 500K CAR STEERING ISSUE. WHILE CHANGING THE OIL ON MY 2003 TOWN CAR ONE MONTH AGO, I FOUND A HEAT SHIELD FROM THE EXHAUST MANIFOLD LAYING PARALLEL TO AND ON THE STEERING SHAFT STUCK BETWEEN THE SHAFT AND THE UPPER CONTROL ARM SUPPORT AND VEHICLE FRAME. THE BOLTS HOLDING THE SHIELD AS WELL AS MOUNTING TABS ON THE SHIELD HAD RUSTED AND BROKEN OFF. VERY SCARY TO SEE SINCE THE UNIVERSAL JOINT MIDWAY ON THE SHAFT COULD HAVE EASILY JAMMED ON THE SHIELD WHILE STEERING TO THE LEFT I.E. TURNING THE STEERING WHEEL COUNTER CLOCKWISE. THE SHIELD WAS EASILY REMOVED FROM WITHIN THE ENGINE COMPARTMENT WITHOUT THE USE OF TOOLS. THOUGHT YOU SHOULD KNOW. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609824July 11, 2014SEAT BELTS, AIR BAGS
AIR BAG DASH LIGHT ON, THERE ARE 5 BEEPS FIVE TIMES EVERY HALF HOUR. REPAIR SHOP/LINCOLN DEALER SAYS IT'S A SEAT BELT SENSOR FAILURE. SEAT BELT MAKER WENT OUT OF BUSINESS. LINCOLN WILL NOT GUARANTEE THAT A REPLACEMENT BELT FROM THEIR STOCK WILL WORK. COST TO REPLACE SEAT BELT PARTS AND LABOR $700.00. PER MANY BLOG SITES THIS IS A PROBLEM THAT FORD/LINCOLN HAS NOT ADDRESSED. WHEN QUESTIONED LINCOLN DEALER WILL NOT CONFIRM THAT THE AIR BAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609789July 11, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SERIOUS SAFETY ISSUE. NO OR INTERMITTENT EXTERIOR LIGHTING AT NIGHT. DEFECTIVE (LCM) LIGHTING CONTROL MODULE. FORD RECALL CALLED (CUSTOMER SATISFACTION PROGRAM) "14NO1" INDICATES DEFECTIVE LIGHTING CONTROL MODULE CONTROLLING EXTERIOR HEADLAMPS, PARKING LAMPS, FRONT SIDE MARKER, REAR TAIL, LICENSE PLATE LIGHTING MAY BE INTERMITTENT OR INOPERATIVE. E-MAIL SENT TO ALL U.S. FORD LINCOLN/MERCURY DEALERS REFERENCING 2003 2004 2005 2006 MODEL YEAR CROWN VICTORIA AND GRAND MARQUIS VEHICLES WITH AN EXTENDED COVERAGE PERIOD ON THIS PART OF 15 YEARS OR 250,000 MILES. CURRENT OWNED AND OPERATED VEHICLE IS: 2001 LINCOLN TOWN CAR BUILT ON THE SAME PLATFORM WITH SAME INTERNAL PARTS. LIGHTING CONTROL MODULE IS DEFECTIVE CAUSING NO OR INTERMITTENT EXTERIOR LIGHTING. APPROACHED FORD DEALER AND WAS INFORMED VEHICLE PART WAS UNDER FACTORY RECALL. CONTACTED FORD LINCOLN CUSTOMER SERVICE DIRECTLY AND WAS INFORMED RECALL WAS VEHICLE VIN SPECIFIC AND NO FURTHER HELP OR FINANCIAL ASSISTANCE WILL BE PROVIDED. THIS UNIT IS THE SAME PART USED THROUGH THE ABOVE-MENTIONED MODEL YEAR VEHICLES, BUT I CANNOT OBTAIN ANY ASSISTANCE. PART IS ALSO OBSOLETE AND CANNOT BE PURCHASED THROUGH FORD. THE VEHICLE WAS PARKED DURING THE FIRST OCCURRENCE, NOW DAILY OCCURRENCE WITH INTERMITTENT OR NO EXTERIOR LIGHTING. PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609642July 10, 2014AIR BAGS
THE AIRBAG INDICATOR LIGHT CAME ON FOR A DAY THEN GOES OFF AND A COUPLE DAYS LATER COME ON AGAIN. WE HAVEN'T TAKEN IT IN YET BUT WE WILL SOON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609116July 8, 2014SUSPENSION, POWER TRAIN, WHEELS
WHILE TRAVELING IN TRAFFIC SOUTHBOUND ON I-95 @ 75 MPH IN PALM BEACH COUNTY THERE WAS A SHIFT OF THE RIGHT REAR TO THE RIGHT. I ADJUSTED TO MAINTAIN CONTROL PRESUMING POSSIBLE HIGH WINDS ON THE ROAD. UPON ACCELERATING THERE WAS NO POWER, THEREFORE I APPLIED BRAKES TO COAST TO THE RIGHT SHOULDER AND PUT THE CAR IN PARK (AUTOMOBILE WAS STILL MOVING UNTIL IT CAME TO A COMPLETE STOP). LOOKING AROUND THE VEHICLE, EVERYTHING SEEMED NORMAL; NO LEAKAGE OF LIQUIDS/FLUIDS, NO SKID MARKS, NO FOREIGN DEBRIS, ETC. WHILE AUTO WAS BEING PUT UPON THE FLAT BED FOR TOW, THERE WAS A CYLINDER-SHAPED PIECE LOCATED ON THE GROUND NEAR THE TOW TRUCK. I NOTICED THE ITEM, BUT DIDN'T THINK MUCH OF IT AT THE TIME. AFTER THE CAR WAS TOWED TO MY RESIDENCE 40 MILES AWAY FROM THE INCIDENT AND BEFORE BEING RELEASED FROM FLAT BED TOW TRUCK; THE RIGHT REAR WHEEL/TIRE WAS PROJECTING ABOUT 45 DEGREES OUT FROM REAR FENDER WELD. THE CAR HAD TO BE JACKED UP AND THE WHEEL/TIRE HAD TO BE HELD IN PLACE BY HAND AND ROTATED SLOWLY OFF THE RAMP . UPON FURTHER INVESTIGATION, IT IS NOTICED THAT ONLY THE TOP PORTION OF THE BRAKE CALIPHER ASSEMBLY WAS HOLDING THE WHEEL ALL ALONG. THE JACK HAD TO BE LEFT IN PLACE BECAUSE THE WHEEL/TIRE WAS NOT STABLE. ALSO, GREASE WAS SPREAD THROUGHOUT THE INTERIOR WHEEL; 3 WHEEL BEARINGS SEEMED MISSING, THE AXLE WAS COMPLETELY DISENGAGED (CLEAN-CUT THROUGH) FROM THE PORTION OF THE WHEEL/TIRE ASSEMBLY, INCLUDING THE WHEEL BREAK CYLINDER AND THE OTHER PORTION OF THE AXEL WAS LODGED IN THE AXLE/DIFFERENTIAL HOUSING UNIT. THE AREA AROUND THE RING SHELVE HAD A RUST-LIKE COLOR (THEREFORE, ASSUMING THAT A HIGH DEGREE OF HEAT WAS A FACTOR IN THE STRUCTURAL/MATERIAL BREAKDOWN), PORTIONS OF THE WHEEL WERE MAGNETIZED WITH METAL SHAVINGS WITHIN GREASE UPON THE WHEEL DRUM HOUSING; BROKEN/CRUSHED BEARINGS PARTS AND THE AXEL COMPLETELY CUT OFF AT THE WHEEL ASSEMBLY AREA. MECHANICS WERE PUZZLED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608104July 3, 2014VEHICLE SPEED CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 75,000. UPDATED 11/21/14*CN UPDATED 8/13/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10607610July 1, 2014EXTERIOR LIGHTING
THE HEADLIGHTS HAVE WENT OFF AT NIGHT COMPLETELY 4 TIMES AND BACK ON. I WAS DRIVING ABOUT 45 MPH ABOUT A BLOCK FROM MY HOUSE AT 4AM WHEN THE HEADLIGHTS MARKER LIGHTS AND EVERYLIGHT EXCEPT TAIL LIGHTS WENT OFF. I RAN OFF THE ROAD INTO A DITCH AND BACK ON. I REACHED FOR THE BLINKERS WHICH WORKED AND SAW I WAS IN THE OTHER LANE. I WENT INTO MY LANE AND STOPPED. A FEW SECONDS LATER THE HEADLIGHTS CAME BACK ON AND ALL OTHER LIGHTS. THIS HAS HAPPENED AGAIN TWICE. THE SECOND TIME ON A MAJOR HIGHWAY. THE LAST TIME I HAD TO HAVE A WRECKER PULL ME OUT OF A SIDE DITCH. I CONTACTED FORD MOTOR COMPANY AND THEY WERE VERY RUDE AND WOULD NOT HELP AT ALL. I TOLD THEM THIS WAS A SERIOUS SAFETY ISSUE , EVEN MORE SO THAT THE SPEED CONTROL RECALL. THEY SAID THEY WOULD NOT PAY TO HAVE THIS LOOKED INTO. THEY WOULDN'T EVEN LET ME SPEAK TO A SUPERVISOR. THERE ARE SEVERAL OTHER INSTANCES WHERE THIS HAS HAPPENED TO OTHER PEOPLE. THE LOCAL DEALERSHIP SAID IT HAPPENS OFTEN ON 05 MARQUIS AND TOWN CAR. THEY SAID THEY PROBABLY WOULDN'T BE ABLE TO HELP ME. MAYBE WHEN MY WHOLE FAMILY IS KILLED IN THIS THING AND WHOEVER IS IN THE WAY, THEY'LL CARE THEN. P.S. THEY HAVE RECALLED OTHER VEHICLES FOR THE SAME REASON. THE DEALER CALLED IT AN LCM MODULE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606442June 27, 2014AIR BAGS
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ROLLED INTO INCOMING TRAFFIC AS A RESULT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. THE CONTACT WAS TAKEN FROM THE SCENE MY PARAMEDICS. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED FOR BRAIN DAMAGE, INTERMITTENT AMNESIA AND WAS PARALYZED FROM THE WAIST DOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10605862June 25, 2014VISIBILITY/WIPER
INTERSTATE, 4 LANE RUSH HOUR, NO WHERE TO GO AND I CAN'T SEE. LUCKY TO BE ALIVE THIS IS THE 4 TH TIME THIS MOTOR HAS GONE OUT. 4 TIMES IN 18 MONTHS. THIS IS TOO DANGEROUS AND FORD NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEBODY DIES. THIS IS A DUPLICATE COMPLAINT BECAUSE I LEFT OUT SOME INFORMATION ON PREVIOUS SUBMITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605854June 25, 2014VISIBILITY/WIPER
INTERSTATE AT RUSH HOUR, 60 MPH NO WHERE TO GO ?????????? VERY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605183June 23, 2014AIR BAGS
MARCH 22, 2013, AIRBAG LIGHT APPEARED ON DASH. DEALERSHIP SERVICE MAN ADVISED ME THE LIGHT INDICATED THE AIRBAG MAY NOT INFLATE UPON CRASH. I WAS CHARGED $39.95 FOR MISCELLANEOUS REPAIR TO THE ELECTRICAL SYSTEM BUT A DIAGNOSTIC COST WOULD BE $89.95 AND REPLACEMENT COST WOULD BE APPROXIMATELY $1600. DUE TO COST, NEITHER WAS THE DIAGNOSTIC NOR THE REPLACEMENT COMPLETED. TODAY, THE AIRBAG'S ALARM BEEPING AND THE AIRBAG'S DASH LIGHT CONTINUE TO OPERATE. IS THERE ANY PATTERN RELATED TO AIRBAGS IN 2006 LINCOLN PRODUCTS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605191June 23, 2014ENGINE
TL ' THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE'S ENGINE STALLED. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL AND THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED SEVEN TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE A FAILURE CODE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. JCC UPDATED 8/11/14*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0