Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11301114January 22, 2020
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
R20378
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292565January 2, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING 10-15 MPH, THE FRONT DRIVER'S DOOR UNLOCKED AND FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LAND ROVER JACKSONVILLE (11217 ATLANTIC BLVD #1, JACKSONVILLE, FL 32225, (877) 786-3551) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V392000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282499November 26, 2019
POWER TRAIN
TL* THE CONTACT OWNED A 2017 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE UNINTENTIONALLY SHUT OFF WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE CRASH; HOWEVER, THE VEHICLE TURNED BACK ON AND WAS FUNCTIONING NORMALLY. THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL VEHICLE HOLDING YARD AND THEN TOWED TO LAND ROVER EDISON (920 US-1, EDISON, NJ 08817, (732) 205-9000) WHERE THE CONTACT STATED THAT THEY DOWNLOADED THE BRAIN WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES MULTIPLE TIMES, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,256. *BF*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281815November 22, 2019
ENGINE
MY CAR AT APPROX 58000 MILES HAD A KNOCKING SOUND IN THE ENGINE. LAND ROVER CENTERVILLE DIAGNOSED IT AS NEEDING A NEW TENSIONER, TIMING CHAIN AND SUPERCHARGER ISOLATOR. THE REPAIR WAS $6200. 2 YEARS LATER AT 84000 MILES THE VEHICLE IDLED ROUGHLY AND THREW A CODE"PERFORMANCE RESTRICTED" ALONG WITH THE CHECK ENGINE LIGHT. I DROVE IT SLOWLY TO THE NEAREST AUTO REPAIR SHOP (5 BLOCKS) WHERE IT DUPLICATED THE ROUGH IDLING AND CODE AND THEN THE ENGINE PROCEEDED TO BLOW UP DUE TO A FAULTY TENSIONER THAT CAUSED THE TIMING CHAIN TO SLACKEN AND DESTROY PISTONS AND VALVES. THIS IS A VERY DANGEROUS SITUATION THAT COULD HAVE CAUSED A CATASTROPHE HAD IT OCCURRED ON THE HIGHWAY. I ORIGINALLY REPLACED THE FAULTY TENSIONERS UNDER THE GUISE THIS WOULD PREVENT AN OCCURRENCE SUCH AS THIS. LAND ROVER STATES THE TIMING CHAIN SHOULD LAST THE LIFE TIME OF THE VEHICLE AND I AM NOW ON MY THIRD ONE WITH A 2012 VEHICLE THAT HAS ONLY 84000 MILES. THE WORSE PART IS THAT THIS FAULTY DESIGN CAUSED MY ENGINE TO SEIZE. I AM NOW OUT 2 VERY COSTLY REPAIR BILLS AND I HAVE NO GUARANTEE THE NEW TENSIONER AND TIMING CHAIN WILL FUNCTION PROPERLY. I HAVE INVESTIGATED THE PROBLEM AND APPARENTLY THIS IS A SITUATION LANDROVER IS WELL AWARE OF, YET THERE IS NO RECALL. THERE NEEDS TO BE.THE ONLY SOLUTION IS TO REPLACE THE ENGINE, REBUILD IT OR PART THE CAR OUT AS IT IS USELESS ONCE THIS OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280045November 14, 2019
ENGINE
I HAVE A BRAND NEW 2019 RANGE ROVER SPORT. I PURCHASED MY VEHICLE ON 3/29/2019 AND IN 7.5 MONTHS I ONLY HAVE 4,194 MILES SO IT SHOWS I DON'T DRIVE MUCH. I TOOK MY FIRST ROAD TRIP TO VISIT MY SON AND I MUST SAY I ONLY STOP FOR GAS ONE TIME. AS I'M DRIVING ON THE HIGHWAY EVERYTHING WAS GREAT UNTIL I GOT NEAR RICHMOND VIRGINIA AND MY LOW COOLANT LIGHT CAME ON. I QUICKLY PULLED OVER AND GOT OUT AND NOTICED THAT ALL OF MY COOLANT WAS COMING OUT FROM THE BOTTOM. I IMMEDIATELY CALLED FOR A TOW AND MY CAR WAS TAKEN TO LANDROVER OF RICHMOND. ONCE THE VEHICLE WAS INSPECTED THEY ARE CLAIMING THAT A PEBBLE OR ROAD DEBRIS 3CM WIDE HIT THE RADIATOR AND CAUSED THE COOLANT TO COME AND IN TURN FRIED THE ENGINE. THIS IS CRAZINESS FOR A VEHICLE THAT COST $80K. I'M INSURED BY PROGRESSIVE AND MY VEHICLE IS NOW DEEMED A TOTAL LOSS BECAUSE IT NEEDS A NEW ENGINE & RADIATOR WORTH $33K. I'M AT A LOST RIGHT NOW. THIS PROBLEM SOUNDS IDENTICAL TO WHAT THE RECENT RECALL SHOWS, BUT MY VIN# IS NOT INCLUDED. REALLY LEADS ME TO BELIEVE I PURCHASED THE CAR WITH A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277796November 3, 2019
ENGINE
WITHOUT ANY SIGNS AND WARNINGS, MY CAR'S ENGINE LIGHT WAS SUDDENLY ON AS WE WERE DRIVING HOME. WHEN MY HUSBAND DROVE IT TO THE DEALER, WE WERE TOLD THAT THE ENGINE NEEDED A REPLACEMENT. WE HAVE TO PAY MORE THAN $20,000 BECAUSE OUR CAR (2016 LAND ROVER SPORT) WAS 7000 MILES BEYOND THE WARRANTY MILEAGE (50,000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271770October 29, 2019
WHEELS
LAND ROVER RECOMMENDS ON THE 2020 RANGE ROVER SPORT 50PSI SET POINT UNDER "NORMAL" SETTING FOR TIRES ON 20" WHEELS. (SEE ATTACHED) TIRE MANUFACTURER MAXIMUM PRESSURE STATED ON TIRE IS 51PSI. (SEE ATTACHED) UNDER NORMAL DRIVING CONDITIONS TIRES WILL HEAT UP AND RISE ABOVE 51 PSI CREATING DANGEROUS AND POTENTIALLY DEADLY SITUATIONS IF TIRES BLOW OUT DUE TO OVER INFLATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266092October 4, 2019
ELECTRICAL SYSTEM
ALL THE SCREENS (3) WITHIN THE CAR AS SUBJECT TO FREEZING, OR COMPLETE FAILURE. THIS INCLUDES THE MAIN SPEEDOMETER SCREEN, THE CLIMATE CONTROL SCREEN, THE ENTERTAINMENT SCREEN, THE BLUETOOTH FUNCTION, THE LANE CHANGE ASSISTANCE WITHIN THE REAR VIEW MIRRORS. THIS ISSUE IS PREVALENT IN ALL RANGE ROVERS, RANGE ROVER SPORTS AND VELARS, AND THERE ARE MULTIPLE FORUMS ON THE INTERNET ABOUT THE ISSUE. IT HAS EXISTED FOR OVER 2 YEARS YET LAND ROVER CONTINUE TO SELL THE CARS WITHOUT DISCLOSING THE ISSUE TO BUYERS AND AS OF TODAY, HAVE NO FIX FOR THE PROBLEM, AS CONFIRMED BY LAND ROVER NORTH AMERICA. THESE FAULTS CAN OCCUR AT ANY TIME, WITH NO PATTERN, AND NO WARNING. AS AN EXAMPLE, WHEN THE CLIMATE CONTROL SCREEN FREEZES, THE WINDSCREEN CANNOT BE CLEARED IF FOGGED UP AS THE ENTIRE SYSTEM IS INACCESSIBLE, WHICH CAN BE HIGHLY DANGEROUS IN BAD WEATHER. LAND ROVER'S ONLY ADVICE IS TO "PULL OVER, SHUT THE VEHICLE DOWN, WAIT APPROX 10 MINS, AND RESTART THE VEHICLE", WHICH IS NOT ALWAYS POSSIBLE ON A FREEWAY ON A COLD DARK NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258959September 30, 2019
UNKNOWN OR OTHER
THE COOLANT RESERVOIR HAS A KNOWN DEFECT WELL KNOWN BY THE DEALERSHIP AND THE SERVICE DEPARTMENT AT LAND ROVER. THE COOLANT RESERVOIR HAS A LEVEL INDICATOR BUILT INSIDE THE RESERVOIR WHICH GETS SATURATED WITH COOLANT AND DROPS TO THE BOTTOM OF THE RESERVOIR. THEN THE LOW COOLANT LIGHT INDICATOR COMES ON ON THE DASH GIVING YOU A FALSE READING EVEN THOUGH THE COOLANT IS NOT LOW. FOR THIS THE CAR OWNER WILL NEED TO REPLACE THE COOLANT RESERVOIR WHICH COST OVER $200 IN PARTS PLUS LABOR. THE LEVEL INDICATOR COST IS PROBABLE UNDER $5 DOLLARS, BUT IT'S BUILT IN AND UNABLE TO REPLACE JUST THAT. I THINK THIS IS POORLY BUILT BY THE MANUFACTURER OR IS POORLY BUILT THIS WAY FOR CONSUMERS HAVING TO SPEND HUNDREDS OF DOLLARS IN PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258284September 26, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V350000 (SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258286September 26, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V390000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257592September 24, 2019
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257121September 21, 2019
SEATS
HANDLE ABOVE REAR PASSENGER SIDE DOOR BROKE OFF AND MY 90 MOTHER FELL TO THE GROUND.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11256410September 18, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V350000 (SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LAND ROVER TROY (1815 MAPLELAWN DR, TROY, MI 48084, (248) 643-6900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255901September 16, 2019
FUEL/PROPULSION SYSTEM
THERE IS A STRONG SMELL OF GASOLINE IN THE CAB OF THE VEHICLE. A PRIVATE MECHANIC SAID THE 2011 MODELS ARE KNOWN TO HAVE ISSUES WITH THE GAS TANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252155August 29, 2019
STRUCTURE:BODY
I RECEIVED RECALL NOTICE N336 IN JULY. MY PASSENGER REAR DOOR HAS SWUNG OPEN IN TRAFFIC 4 DIFFERENT TIMES AS I AM MAKING RIGHT HAND TURNS IN BUSY INTERSECTIONS!!!! I HAVE CONTACTED LANDROVER AND LOCAL DEALERSHIP TO TRY TO GET IT FIXED BUT THEY SAY THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM YET. IT HAS BEEN 6 WEEKS SINCE THE RECALL NOTICE WAS ISSUED. THAT SHOULD BE PLENTY OF TIME!! THIS IS A HUGE SAFETY RISK AND IT CONTINUES TO HAPPEN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242069August 6, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2016 LAND ROVER RANGER ROVER SPORT. THE CONTACT SCHEDULED AN APPOINTMENT WITH LAND ROVER WESTSIDE (9600 BROOKPARK RD, BUILDING B, CLEVELAND, OH 44129, 216-351-9999) TO HAVE THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V350000 (SEAT BELTS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000. *TR *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241752August 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LAND ROVER OF CHANTILLY (4120 AUTO PARK CIR, CHANTILLY, VA 20151, 703-679-4000) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS RETURNED TO THE CONTACT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207883May 15, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER SPORT. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE DRIVEWAY, THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SHIFTED INTO PARK AND TURNED OFF THE VEHICLE IN ORDER TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8000635255. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207073May 12, 2019
VEHICLE SPEED CONTROL, STEERING
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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