Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11377166November 30, 2020
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
TL* THE CONTACT OWNS A 2010 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, SHE HEARD A NOISE IN THE REAR OF THE VEHICLE. AFTER ARRIVING AT HER DESTINATION, SHE BECAME AWARE THAT THE PLASTIC COVERING TO THE REAR CAMERA FRACTURED AND DETACHED FROM THE VEHICLE. THERE WERE LOOSE WIRES WHERE THE REAR CAMERA WAS LOCATED. THE CONTACT CALLED LAND ROVER FORT LAUDERDALE (400 W. COPANS ROAD, POMPANO BEACH, FL 33064, (954) 949-0654) AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375241November 18, 2020
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALIST WERE REACHED OUT TO A FEW TIMES, DESPITE THE RR ENGINEER/SPECIALIST INSPECTING AND RUNNING DIAGNOSTICS, NO ONE WAS ABLE TO SUCCESSFULLY AND FULLY ADDRESS AND FULFILL MY CONCERNS. THE END RESULT WAS THAT I WAS TOLD TO FILE A COMPLAINT TO THE MANUFACTURER, WHICH I DID A FEW TIMES AND NEVER RECEIVED A FOLLOW UP. THE ACCIDENT TOOK PLACE ON 11/4/20 AT AROUND 8:15 AM. AFTER TURNING THE CAR ON AND PUTTING MY SEAT BELT ON, I SHIFTED THE CAR INTO REVERSE WITH MY FOOT STILL FIRMLY ON THE BRAKE AND SUDDENLY THE CAR'S RPM JUMPED ABRUPTLY, RESULTING IN ME REVERSING INTO A CAR BEHIND ME. HAVING JUST GOTTEN INTO AN ACCIDENT AND CALMLY ACKNOWLEDGING THE SITUATION, I PROCEEDED TO SHIFT THE CAR INTO DRIVE TO MOVE IT AND ALL OF A SUDDEN, AGAIN, THE RPM JUMPED ABRUPTLY, CAUSING THE CAR TO JUMP FORWARD, BACK TOWARDS THE DIRECTION I JUST CAME FROM, AND DESPITE TRYING TO CONTROL THE CAR AND SLOW IT DOWN, THE CAR UNCONTROLLABLY DROVE OVER THE CURB AND THROUGH A FENCE, PULLING THE FENCE OUT OF PLACE AND IT'S CONCRETE FOUNDATION OF ABOUT TWO FEET, AND WENT INTO HIGH SPEED AND FLEW ABOUT THIRTY TO FORTY FEET HORIZONTALLY UNTIL FINALLY COLLAPSING IN A DRY RETENTION POND ABOUT FIFTEEN FEET BELOW. SINCE I BOUGHT THIS CAR I HAVEN'T BEEN SATISFIED WITH THE SAFETY OF IT. IT IS WITHOUT DOUBT THAT I HAVE SUFFERED MEDICAL AND CAR DAMAGE DUE TO THIS INCIDENT. ADDITIONALLY, STILL TO THIS DAY, 11/18/20, I AM SUFFERING MEDICAL DAMAGES TO MY FACE, BACK, AND BODY AND MIND AS A WHOLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11374526November 13, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING THE CAR WASH IN BRENTWOOD, TN. I HEARD A LOUD POP. THE SPOILER CAME OFF THE TOP OF THE ROOF. THE WIND DEVICE MUST HAVE BLOWN IT OFF? I HAVE TAPED IT DOWN WITH 3M DOUBLE SIDED TAPE. IT IS NOT SECURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373515November 6, 2020
STRUCTURE:BODY
RANGE ROVER HST WAS DRIVING IN FREEWAY WITH HIGH WINDS, AND THE LIFT GATE SPOILER JUST GOT DETACHED AND CAME OFF. WE BELIEVE THAT THE QUALITY OF THE PART USED WAS SUBPAR, AND IT SHOULD STAND THE HIGH WINDS, OTHERWISE, THERE MUST BE A WARNING THAT TELLS US THAT WE CAN'T DRIVE THE VEHICLE UNDER SUCH CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362049September 30, 2020
AIR BAGS, ELECTRICAL SYSTEM
HIT A CAR THAT PULLED OUT IN FRONT OF ME AT ABOUT 20MPH AND THE AIRBAGS DID NOT DEPLOY AND THE SOS BUTTON DID NOT ACTIVATE. THEN I PUSHED IT MANUALLY AND IT FAILED TO MAKE A CALL UNTIL 20 MINS LATER AFTER THE POLICE ARRIVED. VEHICLE WAS IN MOTION IN THE CITY WHEN LOOKING AT SOME OTHER RANGE ROVERS AT THE COLLISION CENTER IT SEEMED LIKE THE AIRBAGS WERE NOT AS SENSITIVE AS THEY SHOULD BE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11360477September 22, 2020
FUEL/PROPULSION SYSTEM
THE FUEL FLANGE AT THE TOP OF MY FUEL TANK CRACKED AND WAS LEAKING GAS FUMES. THE DEALER STATED THAT THIS IS A COMMON PROBLEM THAT THEY ARE SEEING. IF I PARKED NEXT TO A FLAME SOURCE (WATER HEATER, FURNACE, ETC) THIS COULD BE A POTENTIAL SAFETY PROBLEM ALONG WITH THE ENVIRONMENTAL PROBLEM OF THE FUMES ESCAPING INTO THE ATMOSPHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360282September 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CARVANA AND SPOKE WITH ALEX 9/18 TO LET THEM KNOW I ONLY HAD THE RANGE ROVER FOR 2 MONTHS MINUS THE 2 WEEKS THE DEALERSHIP HAD IT TO FIX AND I HAVE BEEN HAVING "MAJOR" PROBLEMS WITH THE VEHICLE. I WAS TOLD BY "ALEX' (HE WOULD NOT GIVE ME THE INITIAL OF HIS LAST NAME) APOLOGIZED AND SAID THERE WAS NOTHING CARVANA COULD DO. HE STATED THE DEALERSHIP PROBABLY DID SOMETHING TO THE GAS TUBES OR LOOSENED SOMETHING. I TOLD HIM I WANTED TO SPEAK WITH A MANAGER OR I AM CONTACTING THE BBB AND THE AUTOMOTIVE ASSOCIATION BECAUSE THE PROBLEMS I AM HAVING WITH THE RANGE ROVER ARE NOT "MINOR" THESE WERE "MAJOR" PROBLEMS AND FAULTY ENGINE, GAS, AND THE OTHER REPAIRS COULD HAVE BEEN DISASTEROUS TO MY CHILDREN AND MY LIFE HAD IT SPARKED OR RAN HOT. ALEX SAID HE WOULD HAVE SOMEONE CONTACT ME. HE LATER CALLED AND SENT A TEXT A HOUR LATER ASKING FOR COPIES OF THE INVOICE AND SAID THE MANAGEMENT TEAM AND MAINTENENCE IS REQUESTING IT TO LOOK OVER. I HAVE YET TO HEAR ANYTHING ELSE FROM CARVANA. DURING THIS TIME THE VEHICLE HAVE BEEN DRIVEN ON FREEWAY, CITY STREETS, IN MOTION, TAKEN TO THE GAS STATION. (INVOICES ARE ATTACHED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354376September 11, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE DRIVER'S DOOR UNLATCHED AND THE DOOR OPENED. THE CONTACT HELD THE DOOR CLOSED AND DROVE TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO THE DEALER PLAZA MOTORS (11654 OLIVE BLVD, CREVE COEUR, MO 63141) WHERE IT WAS DIAGNOSED HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V387000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354212September 10, 2020
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNED A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS EITHER IN PARK OR IN DRIVE, THE RPM'S WOULD REV WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE INTO REVERSE, SHE PLACED THE VEHICLE INTO DRIVE AND LIGHTLY DEPRESSED THE ACCELERATOR PEDAL; THE VEHICLE THEN LUNGED FORWARD INDEPENDENTLY WITHOUT WARNING CAUSING THE VEHICLE TO DRIVE OVER A 4 FEET WALL AND THEN COLLIDED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS TRANSPORTED FROM THE SCENE OF AN ACCIDENT TO A LOCAL HOSPITAL WHERE SHE WAS TREATED FOR A BROKEN BACK. THE OTHER DRIVER REPORTED NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED FROM THE SCENE OF ACCIDENT TO AN INDEPENDENT COLLISION CENTER. THE CONTACT'S INSURANCE COMPANY THEN TOWED THE VEHICLE TO ANOTHER INDEPENDENT COLLISION CENTER WHERE THEY DEEMED THE VEHICLE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. *LN*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11337853July 7, 2020
FUEL/PROPULSION SYSTEM
SMELL OF FUEL ON THE PASSENGER SIDE OF VEHICLE, GET NOTICEABLY STRONGER AFTER DRIVING VEHICLE. AFTER INSPECTING AROUND THE TOP OF THE FUEL TANK I FOUND FUEL SQUIRTING OUT OF THE FUEL FILTER/PUMP WHICH IS SEATED IN THE TOP OF THE FUEL TANK. I HAD GONE ON LINE TO ASSISTED ME IN TRACKING DOWN THE ISSUE AND FOUND THIS IS A COMMON REPORTED ISSUE. MY VEHICLE ONLY HAS 111337 MILES ON THE ODOMETER AND I NOTICED A LOT OF THESE REPORTED ISSUE ARE FOR LAND ROVER VEHICLES THAT HAVE AROUND THE SAME MILAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329149June 16, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AIR BAG LIGHT TURN ON ON 06/15/2020 THE CAR STARTED LEAKING ALOT OF FUEL WHEN I WENT ON THE HIGHWAY AND A LIGHT TURN ON RESTRICTED SERVICES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322416April 27, 2020
UNKNOWN OR OTHER
THIS IS THE SECOND TIME I HAVE REPORTED. THAT THE DOORS OPEN WHILE DRIVING DOWN INTERSTATE. THIS IS HUGE SAFETY HAZARD. DEALERSHIP SENT ME A RECALL IN 2019. BUT, NOW THEY SAID I HAD TO PAY $675 FOR IT ! THIS ISNT RIGHT. WHEN THERE IS A RECALL. AND I ALREADY PAID SOME ON THE LAST TIME THE DOORS CAME OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319464March 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
I HAVE HAD OVER 8 INSTANCES WITH EITHER THE LOWER SCREEN, UPPER SCREEN OR BOTH SCREENS COMPLETELY BLACKING OUT AND BEING INOPERABLE. LANDROVER HAS HAD 4 ATTEMPTS TO FIX IT UNSUCCESSFULLY WITH LANDROVER CORPORATE INVOLVED. IN ADDITION, THE SIDE VIEW MIRRORS DIP DOWN IN REVERSE AND DID NOT CORRECTLY RESET THEIR POSITION ONCE IN DRIVE SO I HAD ZERO VISIBILITY IN DRIVE IN EITHER SIDE VIEW MIRRORS. THE SCREEN ISSUES HAS OCCURRED ON CITY STREETS AND ON THE HIGHWAY. THE SIDE VIEW MIRRORS OCCURRED ON CITY STREETS. IN ADDITION I LOSE ALL CONTROL WHEN THE SCREENS BLACK OUT TO CONTROL THE CLIMATE, THERMOSTAT TEMPERATURE, DRIVER MODES, ROCK CRAWL MODE, AND MORE. I SENT LAND ROVER CORP OVER 2 DOZEN PICTURES AND VIDEOS DOCUMENTING EACH TIME IT OCCURRED. THE FIRST ISSUE HAPPENED IN JANUARY 3 WEEKS AFTER BUYING THE CAR AND THEY'VE CONTINUED THROUGHOUT FEBRUARY AND NOW ARE STILL CONTINUING INTO MARCH. I FILED A COMPLAINT WITH CORPORATE ASKING FOR A CORPORATE BY BACK UNDER THE LEMON LAW WHICH WAS DENIED. I PAID 97,000 FOR THIS VEHICLE AND THE ONLY THING THEY OFFERED WAS ONE MONTHS FREE FINANCE PAYMENT OF $993. THE CAR IS NOT SAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318174March 15, 2020
STRUCTURE:BODY
INTERESTED IN BUYING THIS CAR USED FROM ELLIOT BAY AUTO BROKERS THIS ISSUE HAS NOT BEEN RESOLVED? SHOULD THEY FIX THIS BEFORE I MAKE AN OFFER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317869March 13, 2020
ENGINE
ENGINE OIL IS LEAKING FROM TURBO DIRECTLY ONTO EXHAUST. THIS HAS BEEN NOTICED SINCE THE VEHICLE HAD 15000 MILES. WHEN TRAVELING AND COME TO COMPLETE STOP, STRONG OIL BURNING SMELL IS IS NOTICED INSIDE THE CAR AND OUTSIDE THE CAR, NO FLAMES HAVE BEEN SEEN YET. THE VEHICLE HAS ABOUT 24000 MILES AND IT IS GETTING A LOT WORSE. HIGH POTENTIAL OF FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310259February 20, 2020
STRUCTURE:BODY
MY DRIVER SIDE DOOR WAS OPENING ON ITS OWN WHEN I HIT A BUMP OR MAKING A TURN WHILE DRIVING EVEN AFTER I LOCKED IT. HAD I NOT BEEN PAYING ATTENTION I WOULD HAVE FEEL OUT OF THE DOOR .I NO THERE IS A OPEN RECALL ON THAT CAN YOU ALL PLEASE FIND OUT WHAT IS TAKING THEM SO LONG TO FIX THIS PROBLEM BEFORE SOME GET HURT OR WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308672February 12, 2020
STRUCTURE:BODY
WHEN I TURNED MY CAR ON IN THE MORNING THE STEREO WAS NOT WORKING AND YOU COULD HEAR CRACKLING. I THEN WAS DROPPING MY SON OFF AT SCHOOL AND WE WERE GOING SLOW BECAUSE WE WERE IN THE SCHOOL ZONE.MAYBE 5-10 MPH I SMELLED SMOKE AND THEN LOOKED BACK AND SAW SMOKE COMING FROM INSIDE THE CAR WHERE THE READING LIGHT IS IN THE BACK. I HAD TO PARK MY TRUCK AT MY DADS CAR BECAUSE I DID NOT FEEL SAFE DRIVING IT. I GOOGLED AND FOUND THAT A LOT OF RANGE ROVER HAVE A FAULTY SUNROOF TO WHERE WATER LEAKS CAUSING ELECTRICAL DAMAGE. THIS WAS ALSO WHAT THE RANGE ROVER SPECIALIST TOLD ME HE HAS SEEN HAPPEN. MY TRUCK MODEL HOWEVER HAS YET TO BE RECALLED. BUT THERE ARE OTHER MODELS THAT HAVE BEEN RECALLED FOR THIS SUNROOF ISSUE. IT IS CLEARLY SOMETHING LAND ROVER VEHICLES HAVE AN ISSUE WITH. I AM OUT OF WARRANTY JUST A MONTH AGO. WHEN I WENT YESTERDAY TO MY DADS HOUSE TO GET SOMETHING OUT OF MY TRUCK IT WAS COVERED IN MOLD. THIS IS BECAUSE THERE IS SO MUCH WATER THAT SEEPED THROUGH THE SIDES OF THE CAR. YOU CAN TELL BECAUSE THE MOLD WAS COMING FROM THE SEATBELT HOLES AND SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307282February 5, 2020
SERVICE BRAKES, ENGINE, SUSPENSION
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARING OF BRAKES, ECO START/STOP FAILURE, REPEATED O2 OXYGEN SENSOR FAILURE TRIGGERING CHECK ENGINE LIGHT WARNINGS, WINDSHIELD WASHER FLUID LEAK BEHIND FRONT BUMPER. MANUFACTURER AND DEALERSHIP ARE AWARE OF DEFECTS AND PERFORM DECEPTIVE, MINIMAL REPAIRS UNDER WARRANTY WITH THE EXPECTATION THAT THESE DEFECTS WILL PRESENT BIGGER PROBLEMS DOWN THE ROAD AFTER THE WARRANTY HAS EXPIRED AND WILL INCUR COST AT CONSUMER EXPENSE AND DEALERSHIP/MANUFACTURER PROFIT. FAILURE OF THE DEALERSHIP/MANUFACTURER TO REPAIR THESE DEFECTS HAS CAUSED ENGINE FAILURE IN MY VEHICLE THAT I HAVE OWNED FOR 3 YEARS. I HAVE BEEN IN CONTACT WITH MANUFACTURER AND THEY ARE STALLING AND DELAYING IN PROVIDING ANY REMEDY FOR THIS MATTER. I HAVE FULL DOCUMENTATION AND SERVICE RECORDS SINCE OWNERSHIP OF THE CAR. CAR WAS SERVICED AT LAND ROVER DEALERSHIPS. IN ADDITION, VEHICLE HAS HAD VARIOUS RECALLS KNOWN TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302676January 28, 2020
STRUCTURE:BODY, SUSPENSION, WHEELS
WAS IN SUPERMARKET PARKING LOT, ABOUT TO PUT THE CAR IN PARK AND CAR ACCELARATED WITH FULL FORCE ON ITS OWN ONTO A FENCE IN FRONT OF PARKING SPACE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11302162January 27, 2020
UNKNOWN OR OTHER
WAS STATIONARY WITH MY FOOT ON THE BRAKE AT A STOP LIGHT. TRUCK ACCELERATED WHILE MY FOOT WAS ON THE BRAKE AND JERKED THE VEHICLE FORWARD. THIS WAS THE SECOND TIME THIS HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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