Kia Sorento Complaints

10,397 consumer complaints on file.

#10680108January 31, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
WHILE STOPPED AT A TRAFFIC LIGHT, THE CAR WAS RUNNING FINE. WHEN THE LIGHT TURNED GREEN, I TOOK MY FOOT OFF THE BRAKE AND ALL THE LIGHTS ON MY DASH ILLUMINATED AND THE CAR IMMEDIATELY SHUT OFF. I SHIFT INTO PARK AND RESTART THE CAR WITH NO PROBLEMS AS IF NOTHING HAPPENED. NO OTHER ISSUES OCCURRED UNTIL TODAY (3 WEEKS LATER). THIS TIME I STARTED MY CAR AND WAS DRIVING THROUGH A PARKING LOT WITH NO SIGNS OF A PROBLEM. AFTER I STOPPED, TO LET A CAR OUT IN FRONT OF ME, I TOOK MY FOOT OFF THE BRAKE TO PROCEED. IMMEDIATELY AS I STEPPED ON THE GAS, THE DASH ILLUMINATED, THE STEERING WHEEL LOCKED, AND THE CAR SHUT OFF. I TRIED RESTARTING IT A FEW TIMES, BUT IT WOULDN'T BUDGE AT ALL. I SHUT OFF ALL ELECTRICAL DEVICES, SUCH AS HEADLIGHTS, RADIO, AND HAZARD LIGHTS AND TRIED STARTING IT AGAIN. THIS TIME IT STARTED AS IF NOTHING WAS WRONG. I DROVE AROUND STOPPING AND GOING FOR ANOTHER 45 MINS TO SEE IF IT WOULD HAPPEN AGAIN, AND NOTHING. BASED ON WHAT I'VE BEEN READING, IT SOUNDS LIKE THIS IS A COMMON PROBLEM. WHY ISN'T THIS GETTING THE SAME ATTENTION TOYOTA AND GMC CARS RECEIVED WHEN THEIR CARS EXPERIENCED DANGEROUS MALFUNCTIONS IN SEVERAL OF THEIR CARS? PERHAPS THE MEDIA NEEDS TO BE ALERTED TO THIS TO ACTUALLY BRING MORE ATTENTION TO THE MATTER. APPARENTLY KIA IS WAITING FOR A FEW DEATHS FIRST BEFORE THEY PART WITH MONEY TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679469January 28, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
WE WERE DRIVING WHEN SUDDENLY THE SUNROOF EXPLODED VIOLENTLY AND ALL GLASS FELL ON US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679234January 27, 2015
ELECTRICAL SYSTEM
SPEEDOMETER NEEDLE IS IMPOSSIBLE TO SEE DURING SUNNY DAYS. THE NEEDLE IS TOO NARROW AND A POOR COLOR CHOICE FOR THE BACKGROUND. THIS IS DANGEROUS NOT KNOWING YOUR SPEED AND HAVING TO TAKE YOUR EYES OFF THE ROAD TOO LONG TO TRY TO READ IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679258January 27, 2015
SERVICE BRAKES
I PURCHASED CAR AROUND SEPTEMBER 2013. I STARTED TO NOTICED SOMETIME LATER IN 2013. AS I PULL OUT OF MY DRIVEWAY, GET TO THE END OF DRIVEWAY AND STOP TO WAIT ON TRAFFIC. I NOTICED THIS GRINDING LIKE SOUND WHEN I APPLY MY BRAKES. HOWEVER I ALSO NOTICED THIS SOUND WHEN I APPLIED MY FOOT FROM THE BRAKE TO GAS PEDAL. SO WHEN I TOOK CAR IN FOR SERVICE I ASKED IF MY BRAKES WOULD BE CHECKED, THEY SAID YES. TOLD ME BRAKES WERE FINE. CONTINUED TO HEAR THIS NOISE. EXPLAINED THE NOISE ON ONE OCCASION AT THE DEALERSHIP WHILE GETTING SERVICE AND THEY STILL SAID NOTHING WAS WRONG. IT IS NOW JANUARY 2015 AND I STILL HERE THAT SAME NOISE. I DECIDED TO CHECK ONLINE TO SEE IF OTHERS WERE HAVING THIS SAME ISSUES AND SINCE I WAS ABLE TO FIND AT LEAST 2 OTHER CASES REPORTED. I THOUGHT MAYBE I SHOULD REPORT WHAT WAS HAPPENING TO ME TO AND HOPEFULLY IT WOULD BE LOOKED AT SOONER RATHER THAN LATER. THEY CALLED IT BRAKE HYDRAULIC PROBLEMS. I HAVE NO IDEA WHAT OR IF ANY SOLUTIONS ARE BEING LOOKED AT BECAUSE THESE PEOPLE REPORTED THIS BACK IN 2012 AND HERE IT IS 2015 AND I HAVEN'T HEARD ANYTHING ABOUT ANY RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678699January 24, 2015
SERVICE BRAKES, ENGINE, STEERING
AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT WORK, ENGINE QUIT AGAIN. RESTARTED AND CONTINUED ON. AFTER 8 MILES ENGINE QUIT WHILE TRAVELING UP A SLOPE ON SNOW COVERED ROAD. CAR SLID BACKWARDS INTO A DITCH. RESTARTED AGAIN, PULLED THE CAR FROM DITCH, CONTINUED ON. AFTER A MILE, ENGINE QUIT AGAIN. RESTARTED AND CONTINUED HOME WITHOUT INCIDENT . MILEAGE 14000. CALLED KIA UPON ARRIVING HOME. THEY ARRANGED A LOANER CAR FOR US AND WE TOOK SORENTO TO LOCAL DEALER AGAIN. DEALER PUT 30 MILES ON CAR WITHOUT INCIDENT AND CHECKED COMPUTER FOR CODES. NONE FOUND. KIA ENGINEERING INSTRUCTED THEM TO CHECK ALL GROUNDS. NO PROBLEMS FOUND. KIA ENGINEERING IS CURRENTLY SENDING A DATA RECORDER TO DEALER FOR INSTALLATION ON CAR FOR 30 DAYS TO MONITOR SYSTEMS. HOPEFULLY WE WILL HAVE THE SAME PROBLEM SO DATA RECORDER CAN PICK UP THE PROBLEM. ONLY PROBLEM IS WE ARE SCARED TO DRIVE THE CAR FOR FEAR OF A MAJOR ACCIDENT. KIA DOES NOT SEEM CONCERNED AT ALL ABOUT OUR WELL BEING OR ANYONE ELSE'S SHOULD WE BE IN OR CAUSE AN ACCIDENT. KIA ACTUALLY TOLD US THEY WERE NOT WORRIED ABOUT HYPOTHETICAL SITUATIONS. MIND YOU WE LIVE IN NORTHWEST PA. THE WEATHER IS LESS THAN HOSPITABLE MUCH OF THE TIME DURING THE WINTER MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678653January 23, 2015
ELECTRICAL SYSTEM, POWER TRAIN
I BOUGHT A 2014 KIA SORENTO IN NOV. 2013. 2MONTHS I STARTED HAVING ISSUES WITH THE DOOR LOCKS NOT WORKING PROPERLY AND THE BLUE TOOTH. I TOOK IT TO THE DEALER FOR SERVICE AND TOLD THEM ABOUT IT AFTER 3-4 TRIPS AND BEING TOLD EACH TIME THAT THERE WAS NOTHING WRONG THEY FOUND THAT THE RADIO SYSTEM WAS BAD. STILL NOTHING WRONG WITH THE DOOR LOCKS NOT UNLOCKING. THEN A FEW WEEKS LATER I STARTED HAVING PROBLEMS WITH IT STARTING, AGAIN 3-4 TRIPS OF BEING TOLD NOTHING WAS WRONG THEY SAID YOU HAVE A BAD BATTERY! I STARTED GETTING A WARNING FROM THE UVO SYSTEM IN NOVEMBER 2014 THAT I HAD A TRANSMISSION ISSUE TOOK IT TO THE DEALER AND EVEN THOUGH A TECHNICIAN SAW THE WARNING ON THE SCREEN AND THAT THE ENGINE LIGHT WAS ON THEY SAID THE GAS CAP MUST HAVE BEEN ON WRONG CAUSING THE WARNING AND THE TRANSMISSION TO STALL AND BE SLUGGISH, ALONG WITH CAUSING THE BLUETOOTH NOT TO RESPOND, AUTOMATIC DOOR LOCKS NOT TO RELEASE,BACKUP CAMERA BEEPS WHEN THERE IS NOTHING BEHIND ME, THE AUTOMATIC WINDOW ON THE DRIVERS SIDE TO NOT ROLL UP. IT WAS FOUND THAT THE TRANSMISSION WAS GOING OUT AND WAS REPAIRED AT THE NICHOLASVILLE STORE, HOWEVER IT HAS NOT TAKEN CARE OF THE ISSUES, THE DOORS WILL NOT UNLOCK AND THE UVO SYSTEM CONTINUES TO SEND EMAILS TO THE DEALER THAT THERE IS AN ISSUE. I HAVE ALSO HAD TO REPLACE A HEAD LIGHT BULB, BRAKES ARE RUBBING. I HAVE SPOKEN WITH THE KIA CORP ANALYSTS SPENCER WITH NO RESULTS AT THIS POINT. I HAVE SPOKEN WITH THE GENERAL MANAGER OF THE NICHOLASVILLE KY DEALER DURING OUR CONVERSATION HE SAID TO ME TO BRING MY CAR TO THE DEALER THEY WOULD BE GLAD TO CHECK IT. I ASK IF THERE WAS ANY WAY WE COULD WORK SOMETHING OUT SO THAT THEY COULD COME TO ME AND GET THE CAR. I EXPLAINED TO HIM THAT I DO NOT FILL SAFE IN THE VEHICLE AND THAT I AM AFRAID FOR MY KIDS SAFETY, ON 1/20/15 I WAS IN AN ACCIDENT WITH IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10676576January 20, 2015
STRUCTURE:BODY, POWER TRAIN, ENGINE
A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10673015January 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672856January 15, 2015
ELECTRICAL SYSTEM
I WAS DRIVING AT 55 MPH WHEN MY BATTERY LIGHT CAME ON. WITHIN SEVERAL MINUTES EVERY WARNING SYMBOL LIGHT BEGAN TO LIGHT UP. MY RADIO EVENTUALLY SHUT DOWN AND THE FRONT DASH LIGHTING WENT OUT. I GOT OFF THE HIGHWAY AND WAS ABLE TO DRIVE FOR ANOTHER COUPLE OF MILES, BUT THE ENGINE POWER WAS DWINDLING. I EVENTUALLY LOST ACCELERATION AND POWER BRAKES AND STEERING. MY CAR HAS A PUSH BUTTON START AND I WAS UNABLE TO SHUT IT OFF. THE ENGINE WAS RUNNING VERY ROUGHLY. I WAS UNABLE TO SHIFT THE CAR INTO PARK- ONLY DRIVE OR NEUTRAL AND COULD NOT GET MY FLASHERS TO COME ON. AFTER 5-7 MINUTES, THE CAR FINALLY DIED AND I COULD SHIFT IT INTO PARK AND THE HAZARD LIGHTS CAME ON. I HAD MY CAR TOWED TO A KIA DEALERSHIP AND WAS TOLD THE FOLLOWING BUSINESS DAY THAT MY BATTERY WAS COMPLETELY DEAD AND WOULD HAVE TO BE REPLACED BEFORE ANYTHING ELSE COULD BE CHECKED. AFTER THE BATTERY WAS REPLACED I WAS TOLD THE ALTERNATOR WAS WORKING FINE. I AM CONCERNED ABOUT THIS INCIDENT AS IT CREATED A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672414January 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672033January 13, 2015
ENGINE, VEHICLE SPEED CONTROL
MY SON WAS DRIVING ON INTERSTATE I-5 NEAR SALEM, OR WHEN HIS CAR SUDDENLY STOPPED AND WOULD NOT ACCELERATE. THE CAR HAD A 50,000 MILE AND $1000.00 SERVICE 3 MONTHS PRIOR TO THIS INCIDENT. I DID ON LINE RESEARCH AND SAW SEVERAL INSTANCES OF KIA SORENTOS STOPPING SUDDENLY ON THE HIGHWAY. KIA OFFERED $400.00 TO COMPENSATE OUR INCONVENIENCE BUT I THINK THE US CONSUMER SAFETY IS WORTH MUCH MORE. I WOULD APPRECIATE YOUR INVESTIGATION OF THIS INCIDENCE. THANK YOU, [XXX] THE KIA REPRESENTATIVE IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672207January 13, 2015
ENGINE, STEERING, POWER TRAIN
I HAVE SERVICE RECORDS SHOWING I HAD THE CRANKSHAFT PULLEY REPLACED AT 55,000 MILES UNDER WARRANTY BY KIA. THE CRANKSHAFT PULLEY BROKE OFF AT 105,000 MILES. I WAS ABLE TO HAVE THE VEHICLE REPAIRED COST $1500 OUT OF MY POCKET. ON 1/11/2015 THE CRANKSHAFT PULLEY BROKE OFF FOR A 3RD TIME, SHEARING THE THREADS TO THE ENGINE, AND CAUSING THE ENGINE TO NO LONGER WORK. ALL 3 EVENTS CAUSED LOSS OF POWER AND ABLE TO STEER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671958January 12, 2015
ELECTRICAL SYSTEM
AT DEALERSHIP TO POSSIBLY PURCHASE USED 2012 KIA SORENTO. VEHICLE WOULD NOT START. DEALER HAD TO JUMP START. EVERYTHING SEEMED OK AND DROVE TO NEARBY PARKING LOT TO LOOK OVER THE CAR. LEFT THE CAR RUNNING IN PARK AND AFTER 5 MINUTES VARIOUS DASH LIGHTS BEGAN TO LIGHT UP, ENGINE WOULD NOT ACCELERATE, AND THE STOP BUTTON WOULD NOT SHUTDOWN THE CAR. EVENTUALLY THE ENGINE LABORED AND THEN STOPPED. CALLED DEALER AND WE JUMP STARTED THE ENGINE. ON THE WAY BACK TO DEALERSHIP (LESS THAN A MILE) THE ENGINE LABORED, THROTTLE WOULD NOT RESPOND, POWER STEERING GOT VERY HEAVY, AND THEN THE ENGINE QUIT. THIS HAPPENED TWICE REQUIRING JUMP STARTS. IT DIED AGAIN ENTERING THE DEALERSHIP. BATTERY HAD BEEN REPLACED BY DEALERSHIP BUT TROUBLESHOOTING DETERMINED THE ALTERNATOR WAS NOT CHARGING. SENT TO KIA DEALERSHIP AND THEY REPLACED THE ALTERNATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671565January 10, 2015
ENGINE, STEERING, SERVICE BRAKES
I WAS DRIVING OUT OF WALGREENS PARKING LOT ON 6/2/2013 IN ALSIP, ILLINOIS. AS I PUT MY CAR IN REVERSE TO BACK OUT THE PARKING SPACE THEN I PLACED IT IN DRIVE IT WAS FINE. THEN I GOT READY TO TURN THE WHEEL TO COME OUT THE PARKING LOT AND IT WAS VERY HARD TO TURN. THEN MY LIGHTS CAME ON THE DASHBOARD. THE BRAKE LIGHT & ENGINE LIGHT. I THEN PLACED MY FEET ON THE BRAKES AND PLACED IT BACK IN P (PARK) AND TIRED TO PUT IN DRIVE AGAIN AND THE SAME THING HAPPENED. IT WAS VERY HARD TO TURN TO GET IT OUT OF THE WAY. I ENDED UP GOING UP THE STREET TO AUTOZONE TO SEE IF THEY CAN PUT IN ON THE MACHINE OR EVEN LOOK AT IT TO SEE WHAT'S WRONG. THEY LOOKED AT IT AND TOLD ME IT LOOKS LIKE MY PULLEY BELT IS CRACKED / BREAKING / BROKE. SO I PARK IT IN A RESIDUAL AREA, AND I CALLED KIA DEALERSHIP IN OAKLAWN, IL TO ORDER THE PART AS AUTOZONE TOLD ME THEY DID NOT HAVE THAT PART I WILL HAVE TO GO TO THE DEALER. SO I CALLED KIA TO GET THE PART AND THEY SAID I HAD TO ORDER IT. I DID JUST THAT PICKED IT UP HAD THE TOW TRUCK TO TAKE TO THE AUTOSHOP FOR REPAIR. ONCE THE MECHANIC LOOKED AT IT HE STARTED THE BOLT WAS HARD TO GET OFF TO GET TO THE PULLEY. HE STATED IT IS A 50/50 CHANCE THAT IT MAY BREAK. IF IT DOES THEN I WOULD NEED A ENGINE. I THEN TOLD HIM DON'T TOUCH IT OR WORRY ABOUT IT I WILL HAVE IT TOWED TO KIA IN RIVER OAKS WHICH I DID. THEY LOOKED AT IT AND STATED THE SAME THING. I SAID WELL LETS PRAY THEY IT DOES NOT BREAK HE LAUGHED AND SAID OK. THE MECHANIC CALLED ME BACK A HOUR LATER AN SAID IT BROKE I'M GONNA NEED A ENGINE. HE TOLD ME THE PRICE, AND I COULD NOT AFFORD IT SO I HAD IT TOWED TO MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671285January 9, 2015
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED AND THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. ADDITIONALLY, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670611January 7, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL- THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE PANORAMIC SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,620. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670791January 7, 2015
STEERING, ENGINE, ELECTRICAL SYSTEM
I WENT TO THE BANK IN NOVEMBER OF 2014. I SHUT MY CAR OFF BECAUSE ITS STARTED TO MAKE A LOUD NOISE . I TRIED TO START IT WHEN I WAS DONE AND IT WOULD NOT START. I WAS ABLE TO GET A JUMP TO START IT BACK UP BUT IT KEEP ON DYING. I WAS FINALLY ABLE TO GET IT STARTED ENOUGH TO GET IT HOME . IT DIED RIGHT BEFORE MY HOUSE SO WE HAD TO PUSH IT INTO THE DRIVEWAY. WHEN I WAS DRIVING IT HOME THE ELECTRICAL KEPT CUTTING IN AND OUT AND IT WAS MAKING A LOUD NOISE. COME TO FIND OUT THE CRANKSHAFT PULLEY BOLT BROKE OFF INTO THE ENGINE.I ONLY HAD THE CAR FOR 8 MONTHS AND PAID $8700.00 FOR THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670206January 5, 2015
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING WEST ON INTERSTATE 70 IN COLORADO AN HOUR WEST OF DENVER. THE REAR SUNROOF SHATTERED INTO HUNDREDS OF PIECES FOR NO APPARENT REASON. NO INJURIES. CAR TRAVELING ABOUT 55MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669801January 3, 2015
ENGINE
I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR STARTED STALLING THE IT PICKED UP. LITTLE WAYS DOWN THE HIGHWAY THE CAR FELT LIKE IT WAS DRAGGING THEN THE BELT BROKE I PULLED IT OVER. WHEN REACH THE SHOP THE MECHANIC SAID THE CRANK SHAFT PULLEY BROKE APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669823January 3, 2015
ENGINE
DRIVING VEHICLE AT ABOUT 45MPH, ENGINE STARTED MAKING A SCREECHING NOISE AND GOT LOUDER WHEN ACCELERATING. THERE WAS A LOUD BANG FROM ENGINE AREA AND IMMEDIATELY LOST ALL POWER AND ABILITY TO STEER AND BRAKE. WE WERE APPROACHING A BUSY INTERSECTION AND HAD TO PULL THE EMERGENCY BRAKE TO AVOID RUNNING A RED LIGHT INTO ONCOMING TRAFFIC. HAD VEHICLE TOWED TO OUR DEALERSHIP. THE CRANKSHAFT PULLEY BOLT SNAPPED OFF AND THE BELT AND PULLEY FELL OFF. THE BOLT DID NOT BREAK FAR ENOUGH INTO THE ENGINE BLOCK SO REPAIR WAS ABLE TO REPLACE IT. AFTER THIS HAPPENED WE LEARNED OF THE SAFETY CONCERN WITH SAID VEHICLE AND KIA DENIES ANYTHING WRONG WITH THEIR SORENTOS. THERE IS A PENDING LAWSUIT AGAINST KIA FOR THIS KNOWN PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND WE ADVISED THE DEALER THAT WE WANT TO TRADE THE VEHICLE AS IT POSES A VERY SERIOUS SAFETY PROBLEM. KIA SHOULD PROVIDE A MAJOR RECALL. NOW GETTING A HARD TIME FROM DEALER. WE ARE STUCK IN THE MIDDLE AND STILL OWE A LOT ON THIS HAZARDOUS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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