Kia Sorento Complaints
10,397 consumer complaints on file.
- #10701412March 24, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SINCE THE DAY I PURCHASED THIS VEHICLE I HAVE HAD TO REPLACE THE HEADLIGHTS OR TAIL LIGHTS ALMOST EVERY OTHER MONTH. I BELIEVE THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. LATELY THE LIGHTS AND THE FAN WILL NOT SHUT OFF ON THE CAR. I HAD TO PULL OUT THE BATTERY JUST TO GET IT TO GO OFF. THE AC AND HEATER SWITCH BACK AND FORTH CONSTANTLY. ONE DAY YOU CAN ONLY USE THE HEATER THEN THE NEXT WEEK YOU CAN ONLY USE THE AC. I HAVE REPLACE SWITCHES OVER AND OVER AND IT ONLY TEMPORARILY FIXES THESE PROBLEMS. GAS MILEAGE IS ABSOLUTELY TERRIBLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700578March 20, 2015ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. AFTER PULLING OFF THE ROAD AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE THE DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695327March 19, 2015ENGINE AND ENGINE COOLING, POWER TRAIN
FRONT DRIVE SHAFT BROKE. OTHER ISSUES AND INCIDENTS INCLUDE BUT NOT LIMITED TO: INDUCTION CONTROL SYSTEM BROKE. HARMONIC BALANCER BROKE. CRANK SHAFT TIMING BELT SPROCKET, CRANKSHAFT BOLT BROKE AND THROTTLE POSITION SENSOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695468March 19, 2015ENGINE, WHEELS, ELECTRICAL SYSTEM
DRIVING APPROX 55MPH, MY LIGHTS SEEMED TO DIM THEN MY BATTERY AND BRAKE LIGHT CAME ON. I IMMEDIATELY TURNED MY HEATER, RADIO, DASHBOARD LIGHTS AND LIGHTS TO LOW. I CONTINUED DRIVING FOR NOTHING ELSE SEEMED TO BE WRONG AND WAS GOING TO PULL OVER WHEN I NOTICED MY POWER STEERING ALSO WAS NOT WORKING. I WAS ABLE TO GET MYSELF TO A SAFE PLACE TO STOP AND PUT THE CAR IN PARK, IT BEGAN MAKING AN ODD SOUND (THINKING A POSSIBLE BELT) IT THEN MADE A POPPING SOUND THINKING I BROKE A SERPENTINE BELT, I THEN TURNED THE ENGINE OFF AND HAD MY MECHANIC LOOK AT IT. HE SAID THE CRANKSHAFT BOLT HAD BROKEN OFF AND WAS AN ESTIMATED $3000+ REPAIR. I HAVE ALSO HAD ISSUES WITH CRANKSHAFT SENSOR WHICH CAUSED MY CAR TO NOT TURN OVER WITHOUT A JUMP. AFTER THAT WAS REPAIRED I HAD TO BUY A NEW BATTERY THAT PRIOR TO THE WINTER SEASON TESTED OUT TO BE GOOD. IHAVE ALSO BEEN TOLD I NEED TO REPLACE A SPARK PLUG WHICH COULD COST HUNDREDS TO REPLACE BECAUSE OF THE LOCATION. I HAVE TO REPLACE HEADLIGHTS/TAILLIGHTS MORE THAN NORMAL.I HAVE SEEM TO HAVE ISSUES WITH ALIGNMENT AND HAVE PUT 2 SETS OF TIRES ON AFTER NOTICING ABNORMAL WEAR ON THE INSIDES, I'VE HAD IT ALIGNED TWICE. I STILL OWE $6100 ON A CAR THAT I WOULD HAVE TO PUT $3000 INTO AND NOW HAVE NOTHING TO DRIVE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694565March 16, 2015AIR BAGS
TL* THE CONTACT OWNED A 2011 KIA SORENTO. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH AS WELL AS SPINE AND BACK INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK ALONG WITH WHIPLASH, THE SECOND PASSENGER SUSTAINED SPINAL, NECK, AND BACK PAINS. THE THIRD PASSENGER SUSTAINED MINOR BACK PAINS FROM THE IMPACT. ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #10694347March 15, 2015ELECTRICAL SYSTEM
LEFT 2014 SORENTO SXL AT AIRPORT PARKING AND FLEW TO ANOTHER CITY FOR ONE WEEK. CAME BACK TO FIND VEHICLE WILL NOT START. BATTERY WAS DEAD. I SPRAINED MY BACK TRYING TO OPEN THE SUV TRUNK FROM INSIDE AS THERE WAS NO POWER AVAILABLE TO RELEASE THE TRUNK LOCK. FIVE (5) SIMILAR EVENTS HAVE HAPPENED TO ME, ONE OF THEM AT THE KIA DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO FIND THE CAUSE OF THE PROBLEM. IN RESEARCHING THE WEB, IT SEEMS TO BE A COMMON PROBLEM THAT KIA HAS NOT RESOLVED AND MANY PEOPLE ARE AFFECTED WITH BATTERY DRAIN WITHIN 3 TO 5 DAYS OF LEAVING THE CAR IN THE GARAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10694186March 13, 2015ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE ENGINE COMPARTMENT. UPON PULLING THE VEHICLE OVER, IT WAS FURTHER NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A ROD FRACTURED INTO THE ENGINE AFFECTING THE OTHER COMPONENTS CAUSED A FIRE. ALSO, THE MECHANIC DIAGNOSED THAT THE PISTONS MAY NEED TO BE REPLACED BUT FURTHER EXTENSIVE DIAGNOSIS WAS REQUIRED TO REPAIR THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V388000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10693535March 11, 2015POWER TRAIN
TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN DRIVING OVER A BUMP, THERE WAS AN WHINING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE FAILURE MILEAGE WAS 76,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10693352March 10, 2015AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE TURNING INTO A PARKING LOT DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A METAL POLE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED A CRACKED STERNUM, NECK AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT FOUR ADDITIONAL PASSENGERS SUSTAINED MINOR ABRASIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/01/2015*LJ MA 09/03/15 UPDATED 12/7/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 6
- Deaths:
- 0
- #10693090March 9, 2015AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE FRONT PASSENGER SEAT OCCUPIED, THE PASSENGER AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM FAILED AND THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. UPDATED. 06/09/15 *TA THE DEALER INFORMED THE CONSUMER THE SEAT NEEDED TO BE REPLACED DUE TO THE LIGHT NOT GOING OFF. UPDATED 08/04/15*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692846March 8, 2015STEERING, ENGINE, ELECTRICAL SYSTEM
WAS DRIVING DOWN THE ROAD AT 55 POWER STEERING WENT CAR LOST POWER LIGHTS WENT CRAZY CAR SHUT DOWN. I ALMOST WRECKED HARMONIC BALANCER FELL INTO PIECES ALL PULLEY BELTS AND PIN HAVE TO BE REPLACED. I JUST GOT THIS CAR I HAVE A PAYMENT ON IT. GOING TO COST 1200 TO FIX. THIS IS ON TOP OF IT SPUTTERING AND SPOTTYING. REPLACE HEAD LIGHTS THE RADIO GLITCHES THE AIR BAG LIGHT IS ON ALL THE TIME AND IF U TURN THE INTERIOR DASH LIGHTS UP IT TURNS THE INTERIOR LIGHTS ON.OVER DRIVE BUTTON DOES NOT WORK AND TRANSMISSION LAGS... I HAVE READ AL THESE COMPLAINTS OVER AND OVER AGAIN WHY ISN'T ANYONE FORCING A RECALL? THESE ARE SERIOUS ISSUES I ALMOST GOT REAR ENDED AND THE ELECTRICAL PROBLEM COULD CAUSE FIRE.... SOMEONE IS GOING TO END UP VERY HURT IF KIA IS NOT FORCED TO FIX THESE. COULD U IMAGINE THIS HAPPENING ON A THRU WAY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692430March 6, 2015POWER TRAIN, ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK ON TUESDAY, MARCH 3, 2015. IT WAS ABOUT 7:30/7:40 A.M. I WAS DRIVING MY 2004 KIA SORENTO EX. I HAD JUST DRIVEN THROUGH ST. PETER, MN ON HWY 169 SOUTH ON MY WAY TO MANKATO AND WAS STARTING TO PICK UP MY SPEED AS THE SPEED LIMIT INCREASES AS YOU LEAVE TOWN. ALL OF A SUDDEN, WITHOUT WARNING, MY VEHICLE JUST SHUT DOWN. THE "DUMMY LIGHTS" ALL LIT UP. I HAD NO POWER STEERING, NO BRAKES, NO ACCELERATOR - NOTHING WAS WORKING. THANK GOODNESS THE VEHICLE, BECAUSE THERE WAS NO POWER, SLOWED TO A STOP WITHIN A SHORT PERIOD OF TIME. I WAS ABLE TO PULL OVER WITHOUT A COLLISION AND NO ONE WAS HURT. I PUT IT IN PARK AND TURNED THE KEY TO THE OFF POSITION. I TRIED TO SEE IF IT WOULD START AGAIN AND ABSOLUTELY NOTHING HAPPENED WHEN I TURNED THE KEY. I CALLED AAA AND THE SORENTO WAS TOWED TO THE NEAREST MECHANIC SHOP. WITHOUT INVESTING TOO MUCH TIME IN IT BECAUSE I DIDN'T WANT A HUGE BILL, THE MECHANIC TOLD ME THAT IT HAS ELECTRICAL POWER - HAS GOOD POWER TO THE STARTER, BUT THE ENGINE DOES NOT ROTATE. THEY COULD NOT EVEN PHYSICALLY ROTATE THE ENGINE. HE TOLD ME THAT REGARDLESS OF WHAT IT WAS, IT WOULD BE VERY EXPENSIVE TO REPAIR IT BECAUSE, AT THIS POINT, THEY HAVE NO IDEA WHAT IS WRONG WITH IT. THAT'S WHEN I GOT ON FACEBOOK AND STARTED ASKING IF ANYONE HAD ANY IDEAS OF WHAT COULD BE WRONG AND A FRIEND TOLD ME ABOUT THE KIA SORENTO ENGINE DEFECT CLASS ACTION LAWSUIT. I BELIEVE MY 2004 KIA SORENTO EX IS AFFECTED BY THIS ENGINE DEFECT. IT WAS DANGEROUS TO BE DRIVING AND I AM THANKFUL I WAS NOT ON A BUSY FREEWAY. AS THIS JUST HAPPENED 3 DAYS AGO, I DO NOT KNOW WHAT I AM GOING TO DO WITH THIS SORENTO. I WOULD LIKE TO HAVE IT FIXED, BUT CANNOT AFFORD TO DO IT. IT IS STILL SITTING IN THE PARKING LOT AT THE MECHANICS IN ST. PETER WHERE AAA TOWED IT TO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692351March 5, 2015STEERING, ENGINE
TL*THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL LOUD NOISE COMING FROM THE ENGINE. IN ADDITION, THE ENGINE AND THE BATTERY WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN AND EXCESSIVE FORCE WAS REUQIRED IN ORDER TO TURN THE VEHICLE. THE CONTACT NOTICED THAT A BOLT FRACTURED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,575. UPDATED 4/15/15*CN UPDATED 9/27/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692359March 5, 2015ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I HAVE NO POWER AND CAN NOT GO OVER 25 MPH. HOW SAFE IS THAT ON THE HIGHWAY, ESPECIALLY AS I AM DRIVING WITH MY KIDS!!!?? THIS HAS HAPPENED TWICE. THE 1ST TIME, IT SELF CORRECTED WHEN I WENT TO TAKE IT TO THE DEALER TO LOOK AT. THIS TIME, IT HAS NOT. THE LIGHTS CONSTANTLY GO OFF AND ON AT ANY MOMENTS NOTICE (REAL SAFE WHILE DRIVING AT NIGHT)- AND REMAIN OFF FOR GREAT LENGTHS OF TIME. I HAVE HAD TO REPLACE THE FUSE THAT CONTROLS THE FAN IN THE ENGINE TWICE ALREADY. I WOULD SHUT THE CAR OFF AND THE FAN WOULD NOT TURN OFF UNLESS I POPPED THE HOOD AND PULLED THE FUSE MYSELF AND POCKETED IT UNTIL IT WAS TIME TO DRIVE AGAIN. NOT TO MENTION MAJOR RUST ISSUES ON THE BODY OF THE VEHICLE. THE COSMETIC I CAN DEAL WITH, THE LOSING POWER WHILE ON THE HIGHWAY I CANNOT. IT IS JUST A MATTER OF TIME UNTIL SOMEONE IS VERY SERIOUSLY INJURED, OR KILLED. THE SMELL OF EXHAUST COMES THORUGH THE VENTS, EVEN WITH NORMAL SCHEDULED MAINTENANCE. THIS CAR IS FULL OF DANGERS AND I AM SHOCKED THERE ARE NOT RECALLS OF THESE ISSUES. IN PARTICULAR, THE LOSING POWER WHILE DRIVING, AND THE LIGHTS TURNING ON AND OFF FOR NO REASON. TRY GOOGLING ANY OF THIS AND YOU WILL BE AMAZED HOW MANY PEOPLE ARE DEALING WITH THE SAME ISSUES. UNBELIEVABLE THAT THESE COMPLAINTS HAVE NOT BEEN TAKEN INTO SERIOUS CONSIDERATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691812March 3, 2015EXTERIOR LIGHTING, ELECTRICAL SYSTEM
VEHICLE HAS HAD CONTINUAL PREMATURE LIGHT BULB BURNOUTS OF ALL EXTERIOR LAMPS, HEADLIGHTS, TAIL LIGHTS AND STOP LIGHTS. THIS HAPPENS EVERY 1-2 MONTHS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691561March 2, 2015SUSPENSION
AT APPROXIMATELY 9 A.M. ON SEPTEMBER 11TH 2014 MY FAMILY AND I WERE TRAVELING EASTBOUND ON 66 FROM FRONT ROYAL VIRGINIA TO THE DULLES AIRPORT . MY BOYFRIEND [XXX] WAS DRIVING AT THE TIME AND I WAS SEATED BEHIND HIM NEXT TO OUR 3 YEAR OLD DAUGHTER. WE WERE TRAVELING IN THE LEFT LANE OF 66 AT ABOUT 70 MILES AN HOUR WHEN ALL OF A SUDDEN OUR VEHICLE WENT WILDLY OUT OF CONTROL. WE FISHTAILED, WENT THROUGH THE RIGHT LANE OF 66 ALL THE WAY ACROSS, SLAMMING US HEAD ON INTO THE DEWEY WALL AND GUARDRAIL. I WAS VIOLENTLY JOLTED FORWARD AND SMASHED MY FACE INTO THE BACK OF THE DRIVER SEAT. I WAS TAKEN BY AMBULANCE TO FRAQUIER CO. HOSPITAL. I SUFFERED MULTIPLE NASAL FRACTURES AND 2 ABRASIONS TO MY NOSE AND GASH ON MY KNEE. I REQUIRED A CT SCAN, STITCHES, AND MY NOSE TO BE RESET. I HAD BLACK EYES, SEVERE HEAD ACHES AND SWELLING FOR SEVERAL WEEKS. THE AXEL IN THE REAR PASSENGER, BEHIND THE DRIVER SIDE, HAD SNAPPED CLEANLY AT THE WELD. THERE WAS NO MAJOR RUST AND NO JAGGED EDGES ON THE BREAK. THERE WAS ALSO NO DENT OR DAMAGED TO THE SCRAPE PLATE AS FOUND BY AUTO REPAIR SHOP.INDICATING THE CAR HAD NOT BEEN DRIVEN ROUGHLY. IT IS BELIEVED BY BOTH THE AUTO REPAIR SHOP AND IS WRITTEN IN THE POLICE REPORT AS A MANUFACTURER'S DEFECT. MY FAMILY AND I COULD HAVE BEEN KILLED, LUCKILY MY 3 YEAR OLD DAUGHTER WAS OK EVEN THOUGH SHE STILL TALKS ABOUT THE INCIDENT. I WAS ON MY WAY TO THE AIRPORT FOR MY GRANDFATHER'S FUNERAL WHICH I MISSED. MY NOSE WILL ALSO REQUIRE RHINOPLASTY TO BE COMPLETELY FIXED. I HAD A LOOK AT THE PART MYSELF AND HAVE PICTURES IN CAN'T BELIEVE MY EYES, I AM AWARE THAT THERE HAVE BEEN PROBLEMS WITH THE FRONT AXLES OF THESE VEHICLES. THE INCIDENT HAS LEFT ME WITH SEVERE ANXIETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10690981February 26, 2015UNKNOWN OR OTHER
APPROXIMATELY ONE MONTH AGO MY CHECK ENGINE LIGHT CAME ON (P2098) IN MY 2014 KIA SORENTO EX V6 GDI WITH ABOUT 11,000 MILES ON THE ODOMETER. I TOOK IT IN TO KIA. THEY STATED IT WAS A KINKED WIRE. LAST WEEK, CHECK ENGINE LIGHT RETURNS (P2098). IT WAS CHECKED THIS TIME AND A REASON COULD NOT BE FOUND. A TECHLINE FOLDER WAS OPENED AND IT WAS RESEARCHED WITH KIA ENGINEERS WHO SAID THEY ARE AWARE OF THIS PROBLEM IN OTHER SORENTOS. THEY ARE SEARCHING FOR THE ANSWER TO THE PROBLEM AND I AM TO CONTINUE TO TAKE MY SORENTO TO THE DEALER WHEN THE CHECK ENGINE LIGHT TURNS ON SO THAT THEY HAVE A RECORD OF IT. THEY ARE SUPPOSED TO LET US KNOW WHEN A SOLUTION HAS BEEN FOUND SO IT CAN BE REPAIRED. I JUST DON'T KNOW HOW LONG THIS IS GOING TO GO ON BEFORE A FIX IS IN PLACE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690649February 25, 2015ENGINE, STEERING
WE WERE DRIVING ON A BUSY FREEWAY ON THE WAY TO WORK, THE STEERING WHEEL STARTED GETTING STIFF SO WE SLOWED DOWN AND MOVED OVER TO THE FAR RIGHT. THE CAR DIED BUT WE WERE ABLE TO COAST OVER OUT OF TRAFFIC THOUGH THE BACK OF THE CAR WAS STILL NOT OUT ALL THE WAY DUE TO THE ANGLE. WE WERE NOT ABLE TO STEER AND STRAIGHTEN THE CAR. THE CAR WOULD NOT START. WE CALLED ROADSIDE ASSISTANCE AND THEY WERE UNABLE TO JUMP THE CAR. IT WAS TOWED TO A MECHANIC. THE ENGINE WAS LOCKED. THE MECHANIC SAID A SCREW BROKE OFF. THERE WAS AN ISSUE WITH THE CRANKSHAFT. I HAD TO GET A NEW ENGINE PUT IN AT THE COST OF JUST OVER $2400. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690660February 25, 2015ELECTRICAL SYSTEM
CAR BEGAN TO ACT LIKE IT DID NOT WANT TO CRANK. ONCE I GOT TO DESTINATION, RADIO WENT OFF FIRST, THEN EVERYTHING STARTED DIMMING, THEN IT SHUT OFF. TRIED TO JUMP IT OFF, GOT IT DOWN THE ROAD 1/2 A MILE THEN SHUT OFF AGAIN. TOOK BATTERY OUT AND TRIED TO CHARGE IT BUT IT WAS DEAD. BOUGHT ANOTHER FULLY CHARGED BATTERY, DROVE THE CAR HOME. TRIED TO CRANK NEXT MORNING, WOULDN'T CRANK AGAIN. CHARGED IT UP TOOK IT TO 2 DIFFERENT PLACES..IT WAS THE ALTERNATOR. ACCORDING TO A SERVICE BULLETIN #SA061, THERE WAS AN ISSUE WHERE THE BATTERY LIGHT WAS ILLUMINATED CAUSING THE ALTERNATORS NOT TO CHARGE. THIS WAS THE SAME ISSUE MINE WAS DOING..THE BATTERY LIGHT WAS SHOWING BUT I DID NOT KNOW ABOUT THE ALTERNATOR. THIS IS THIRD BATTERY IN 3 YEARS FOR THIS CAR! AFTER LOOKING AROUND EVERYWHERE WITH NO ALTERNATORS IN STOCK AND NO ONE KNOWING HOW TO RE-BUILD THEM, THE KIA DEALERSHIP WANTED TO CHARGE ME $443 FOR AN ALTERNATOR AND ANOTHER $300 TO PUT IT IN! NOT TO MENTION I WOULD HAVE TO PROBABLY TOW IT OVER THERE! THAT IS CRAZY! THIS IS NOT THE ONLY ISSUE WITH THIS CAR! MY SUNROOF, BACK-UP CAMERA, RIGHT FRONT LIGHT, RADIO KNOB HAS FELL OFF, PASSENGER HEAD REST HAS FELL OFF, OIL PAN SEAL ISSUES....LIST GOES ON AND ON! IT IS RIDICULOUS! THIS SERVICE BULLETIN COVERED DATES 07/12/10 - 09/18/10. MY ALTERNATOR WAS BUILT IN 10/04/10. WOW,,,,IT MIRACULOUSLY GOT FIXED!! THERE WAS NOOOO WAY!!! THE SAME ISSUE IS HAPPENING TO MINE!!! BUT...KIA WANTS ME TO PAY FOR IT!!! IT IS INSANE!!! I HAVE HAD NOTHING BUT TROUBLE OUT OF THIS VEHICLE FROM DAY 1. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690261February 24, 2015ENGINE
MY CHECK ENGINE LIGHT CAME ON TWICE WHEN MY GAS WAS LOW AND WHEN I FILLED UP IT WENT OFF. THAT HAPPENED FOR TWO WEEKS. THE THIRD WEEK IT CAME ON AGAIN, BUT MY GAS TANK WAS FULL SO I TOOK IT IN FOR SERVICE. TURNS OUT MY VCM HAD TO BE REPLACED. THEY ALSO STATED THAT IT WAS ACCELERATING ON IT'S OWN AT SOME POINT. LUCKILY I WAS UNDER 60,000 WHEN I TOOK IT IN, OTHERWISE I WAS TOLD IT WOULD NOT HAVE BEEN COVERED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0