Kia Sorento Complaints

10,397 consumer complaints on file.

#10705755April 14, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
DRIVERS SIDE EXTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR, INTERIOR HANDLE WORKS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705302April 13, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE TOP BACK GLASS ROOF SPONTANEOUSLY EXPLODED WHILE DRIVING. THERE WAS NO ROAD DEBRIS, OR ANY OTHER MATERIAL NEAR THE CAR, IN FACT THE GLASS FAILED UPWARDS! GLASS PIECES AND SMALL FRAGMENTS FELL ON TOP OF THE ROOF SCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704987April 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE ENGINE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR UNKNOWN REPAIRS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 63,381.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705041April 10, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE AT A STOP, THE DEFROSTER WAS ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO BOTH A DEALER AND AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER COIL NEEDED TO BE REPLACED. THE MECHANIC REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704759April 9, 2015
ENGINE
DURING MY TRIP HOME FROM A LOCAL OUTING I NOTICED MY BATTERY LIGHT FLASHING INTERMITTENTLY. AS I GOT CLOSER TO HOME THE LIGHT BECAME MORE STEADY STEERING BECAME MORE DIFFICULT. I HAD A GOOD GUESS WHAT THE PROBLEM WAS DUE TO THE FACT THAT I'VE HAD THIS SAME ISSUE TWICE IN THE LAST EIGHT MONTHS. I MADE IT HOME SAFELY AND HAD MY VEHICLE TOWED A FEW DAYS LATER TO A REPAIR SHOP. I WAS NOT AT ALL SURPRISED WHEN THE MECHANIC TOLD ME I HAD A CRANK SHAFT PROBLEM. THIS IS SOMETHING KIA HAS KNOWN ABOUT FOR YEARS AND SHOULD HAVE SCHEDULED A RECALL TO REPAIR THIS ISSUE. I MIGHT NOT BE HERE TODAY IF I WAS TRAVELING ON THE HIGHWAY AT A FASTER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704839April 9, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASED A 2006 KIA SORENTO FROM AN INDIVIDUAL. WITHOUT ANY WARNING THE TAIL LIGHTS, SIGNAL LIGHTS, CRUISE CONTROL, EMERGENCY BLINKERS, AND WINDOWS QUIT WORKING ALL AT ONCE. I HAVE BEEN DOING RESEARCH AND SEE THAT THIS VEHICLE HAS A LOT OF COMPLAINTS WITH ELECTRICAL ISSUES. ALSO, IN 2009 THERE WAS A RECALL. I NEED TO GET THIS RECALL CHECKED INTO AND ALSO MY VEHICLE NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704121April 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO TWO HEADSTONES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFT INTERLOCK SOLENOID FAILED. THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703829April 6, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE HAS HAD REPEATED HEAD LIGHT ISSUES SINCE PURCHASE. LAST VISIT TO THE DEALER THEY ARE RECOMMENDING CHANGING OUT HEADLIGHT ASSEMBLY AT AN EXCESSIVE COST. IN RESEARCHING THIS ISSUE IT SEEMS THAT MANY CONSUMERS ARE HAVING THE SAME ISSUE AND NEEDS TO BE RECALLED TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703732April 4, 2015
ENGINE
VEHICLE DIED WHILE DRIVING, THEN WOULD NOT CRANK OVER. HAD TOWED TO DEALER. VEHICLE WAS NO LONGER COVERED BY WARRANTY. DEALER REPLACED CAM AND CRANK SENSORS, TIMING BELT, CRANK BOLT AND BADLY FRAYING ACCESSORY DRIVE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703572April 3, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR LATCH DOES NOT WORK, DOOR WILL NOT OPEN FROM OUTSIDE ONLY FROM INSIDE OF CAR, REQUIRES DRIVER SIDE DOOR TO BE OPENED FROM INSIDE VIA PASSENGER SIDE OR LEAVING DRIVER SIDE WINDOW DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703261April 2, 2015
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE SENSOR DID NOT LIGHT UP AT ANY TIME WHILE DRIVING ON 95 IN RUSH HOUR MORNING TRAFFIC FOREWARNING ME OF ANY PROBLEM WITH MY FRONT RIGHT PASSENGER SIDE TIRE WHICH TIRE SOMEHOW IMMEDIATELY COMPLETELY DEFLATED WHILE DRIVING. I IMMEDIATELY PULLED OVER TO THE RIGHT SIDE OF ROAD AND CALLED FOR ROAD SIDE ASSISTANCE. THE TIRE PRESSURE SENSOR DID NIGHT LIGHT UP UNTIL THE TOW TRUCK DRIVER REMOVED THE FLAT TIRE FROM MY VEHICLE. WHEN VEHICLE WAS TAKE TO MCCAFFERTY IN LANGHORNE, SERVICE MANAGER ADVISED ME THAT I SHOULD HAVE HAD THE TIRE CHECKED OUT AS SOON AS THE TIRE PRESSURE SENSOR LIT UP AND IT WOULD HAVE AVOIDED COMPLETE DEFLATION. THE TIRE PRESSURE SENSOR DID NOT ILLUMINATE AT ANY TIME UNTIL THE FLAT TIRE WAS REMOVED FROM THE VEHICLE. A REPLACEMENT TIRE WILL NOW COST ME $ 159.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703074April 1, 2015
STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT THE FRONT BUMPER WAS BEING HELD IN PLACE BY WIRE AND HOT GLUE. THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ISSUE WAS BETWEEN THE CONTACT AND THE DEALER. THE FAILURE MILEAGE WAS 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702880March 31, 2015
SERVICE BRAKES
KIA SORENTO LESS THEN 5000 MILES WATER AROUND VIN NUMBER ON DASH ALSO LEAKING INTO THE FLOOR. DEALER TRIED TO SAY BUILD OF LEAVES AROUND WINDSHIELD IS THE CAUSE. IF THAT IS THE CAUSE THEN THERE IS A DESIGN PROBLEM WITH THESE CARS. I BELIEVE THEY ARE SAYING THAT DUE TO THEY CAN'T NOT FIND OUT WHERE THE PROBLEM IS. ALSO WHEN CAR SITS OVER NIGHT AND IT HAS RAIN THE BRAKES SCRUB LIKE THEY RUSTED OVERNIGHT. BOTH OF THESE PROBLEMS WERE TURNED INTO THE SERVICE DEPARTMENT WITH OUT NO DETERMINATION AS TO WHY THEY ARE DOING THIS. ALSO THE SERVICE DEPARTMENT TRYING TO MAKE UP REASONS FOR THEIR OWN INEPT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702476March 30, 2015
ELECTRICAL SYSTEM
HAVE TO REPLACE THE BULB IN MY HEADLIGHT. USED TO BE EVERY 4-5 MONTHS. NOW, IT'S 3 TIMES IN THE LAST TWO WEEKS. AFTER TAKING IT TO SHOP, WIRING IS SHORTING OUT, MELTING PLASTIC AROUND BULB AND CONNECTION TO CAR. CAN NOT JUST REPLACE LITTLE SOCKET, LIKE IN MOST CARS, KIA WANTS YOU TO REPLACE THE ENTIRE WIRING HARNESS, TO THE TUNE OF OVER $500 FOR THE PART ALONE, NOT COUNTING LABOR. AFTER SEARCHING ONLINE, FOUND THOUSANDS OF COMPLAINTS ABOUT THE SAME ISSUE FOR THE LAST 9-10 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702673March 30, 2015
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHEN USING THE COOLING SEAT OPTION IT DOES NOT WORK ON THE PASSENGER SIDE. WHEN WE TOOK IT IN FOR SERVICE WE WERE INFORMED ' THAT IS AS GOOD AS IT GETS'. WE WERE TOLD THAT THE AIR BAG SENSOR BLOCKS OVER 50% OF THE HOLES IN THE SEAT. THEY ONLY WAY TO FIX WOULD BE TO REMOVE THE AIR BAG SENSOR AND THAT IS AGAINST FEDERAL REGULATIONS. WE CAN FEEL NO COOLING WHAT SO EVER ON THAT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702705March 30, 2015
SEAT BELTS, SEATS
SEAT BELT DID NOT UNLATCH AFTER CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702703March 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER AIR BAG OFF WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702402March 29, 2015
ELECTRICAL SYSTEM, ENGINE
THE FIRST INCIDENT OCCURRED AT A TRAFFIC LIGHT. I WENT TO ACCELERATE AND REALIZED THAT THE CAR HAD SHUT ITSELF OFF. I PUT IT IN PARK, AND RESTARTED IT WITHOUT INCIDENT. WHEN I BROUGHT IT INTO THE DEALERSHIP, THEY SAID THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD BRING IT IN AS SOON AS IT HAPPENS NEXT TIME. THE SECOND TIME, MARCH 28, 2015, I WAS TRYING TO PULL INTO A PARKING SPOT WHEN I WAS UNABLE TO TURN THE WHEEL. AGAIN, I REALIZED THAT THE CAR HAD STALLED, SO I PUT IT INTO PARK, AND RESTARTED IT. WHILE THERE WAS NO HARM DONE, MY MAIN CONCERN IS THAT SOMETHING LIKE THIS WILL HAPPEN WHILE DRIVING AT A HIGHER SPEED, AND CAUSE AN ACCIDENT. I HAVE SEEN THIS SAME OCCURRENCE IN OTHER REVIEWS AND WONDER WHY THIS IS NOT MORE OF A CONCERN FOR THE MANUFACTURERS. WHAT WILL IT TAKE FOR A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702294March 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON MONDAY, MARCH 23 AT 8 PM, I ARRIVED HOME AND PARKED MY CAR IN OUR DRIVEWAY CLOSE TO OUR HOUSE. I LOVED UP AND WENT INSIDE. AT 4:30 AM WEDNESDAY MORNING, MY SON CAME INTO OUR BEDROOM SAYING BE THOUGHT SUNSHINE WAS TRYING TO BREAK INTO MY CAR BECAUSE THE CAR ALARM WAS GOING OFF. I WENT TO THE WINDOW TO LOOK OUT, AND IMMEDIATELY SEE THAT THE CAR WAS ON FIRE. THE FLAMES APPEARED TO BE COMING FROM THE LEFT DRIVER'S SIDE TAIL LIGHT. WE CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE WHOLE BACK HALF OF THE CAR WAS ON FIRE. THE FIRE WAS ROARING. THE CAR WAS TOTALED. AN ARSON INVESTIGATOR ROLLED OUT ARSON. IT WAS THE CRAZIEST THING I HAVE EVER WITNESSED AND IT WAS TERRIFYINGLY CLOSE TO OUR HOUSE. THE FIRE WAS ALREADY IN OUR YARD WHEN THE FIRE DEPARTMENT ARRIVED. I SHUTTER TO THINK WHAT WOULD HAVE HAPPENED IF MY SON HAD NOT WOOLEN UP WHEN HE HAD. THE FIRE WAS SO CLOSE TO THE GAS TANK, WE ARE LUCKY THERE WANT A FULL ON EXPLOSION. THE WEATHER WAS MILD AND DRY WHEN IT HAPPENED AND THERE WAS NO DEFERRED MAINTENANCE ON THE CAR. I SIMPLY CAN'T IMAGINE WHAT COULD HAVE CAUSED THE FIRE. MY BEST GUESS IS THAT SOMETHING SET OF THE CAR ALARM WHICH ON TURN SHORTED AND SPARKED THE FIRE IN THE FLASHING REAR LIGHTS. IT WAS A CERTIFIED USED VEHICLE AND IN PERFECT CONDITION THAT I PURCHASED IN SEPTEMBER 2014. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10701739March 25, 2015
EXTERIOR LIGHTING
I BOUGHT THIS USED 2012 KIA SORENTO MARCH 14TH 2015 AND 8 DAYS LATER THE LIGHTS IN THE CUP HOLDER AND FLOOR BOARD WOULDN'T TURN OFF. I TOOK BACK TO DEALERSHIP AND THEY TOLD ME THAT THEY COULD RUN A DIAGNOSTIC OR JUST UNPLUG. I WAS GOING TO COST ME MONEY EVEN THOUGH I ONLY HAD THE SORENTO FOR 8 DAYS. IS THERE A RECALL ON THE COLOR LIGHTING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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