Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11641231February 6, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2023 vehicle no problems until 95B safety recall was performed. Warning light low air next day. Two wks after recall serv. and less than 4-6 months after reg. Maint. & oil change the check engine light came on upon start. Checked and the black coolant reservoir the caps dip stick was void of fluid I was told. Called dealer to advise. Visited dealership the head mechanic dx that the gas cap seal is bad.the check engine light off and not the low to empty coolant. Complaint is the warning light panel. The electrical wires exposed hanging broken small panel on the passengers side of the rearview mirror. Noticed after pickup from dealership. This was addressed with service depart. These panel, coolant, panel broke handing wires, gas cap seal are all issues after recall services. I believe it is unlikely just electrical issues that occurred when it was recently in for the battery recall requiring overnight parking. It was left overnight as they needed to know if it would catch fire. I was not informed if it was necessary as I’ve read to test drive it on electric before it was returned to me. The advisor was in days off happened to be in and was pleasant but I felt rushed. I was given the paper to sign and just told all is well, period. Broken panel part with electrical wires hanging out of rearview mirror. Gas cap seal that is now faulty setting of warning check engine light but not the LOW coolant? No explanation for damaged panel part and reason for messing with the wires. Concerns are engine, electrical and panel failure. Engine should not have issue with coolant. It never should’ve gotten to that point. The fact that there was low to no coolant as the dip stick didn’t register any. It’s a solid black reservoir not able to visibly check for coolant.I find it’s a safety issue, a mechanical issue. The head mechanic is saying that we would’ve never known about coolant needed had it not been for the only 2 yr old gas cap that leaves engine warning light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640781February 5, 2025
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640743February 4, 2025
EXTERIOR LIGHTING
The contact owns a 2024 Jeep Wrangler. The contact stated that the side marker lights do not function when connected to the Recreational Vehicle he towed. The contact installed a tow vehicle wiring harness from Mopar and connected the wires to the recreational vehicle. The contact stated that side marker lights seized to operate as intended. No warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640551February 4, 2025
ELECTRICAL SYSTEM
The Jeep won't start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640415February 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Jeep Wrangler Unlimited Rubicon. The contact stated that while driving at 55 MPH, the vehicle was going up a hill when it suddenly stopped. No warning light illuminated. The contact merged to the right side of the road as the vehicle failed to respond. The vehicle was not taken to be diagnosed as the vehicle started to function again. The vehicle was not repaired. The local dealer was contacted; however, the vehicle was not repaired because the dealer stated parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640231February 2, 2025
STEERING, SUSPENSION
On three separate occasions the vehicle began violently shaking giving the impression the front wheels were coming off (aka the death wobble). On all three occasions the shaking started while driving straight on paved road at 45-60mph. The first two incidents occurred within a week’s time. The Jeep services testing reported no issues. At that time they performed a realignment and sent me on my way. The most recent occurrence happened on Jan. 18, 2025. On this occasion the same Jeep services testing reported a possible problem with the tie rods. This vehicle was purchased in Jan 2021 and currently has about 25,500 miles. It has not been driven off road and has not been modified. Considering Jeep’s well documented issues of this nature, it does not seem that they have addressed the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640179February 2, 2025
ENGINE
Has major oil leek. Dealer says its at the engine cooler. Could cause engine to fail or start fire due to oil spraying everywhere. Dealer waiting on part. No symptoms other than oil leaking on ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640066February 1, 2025
STEERING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
While cruising control is engaged, turning the steering wheel 5-10 degrees to the right will result in disruption of the cruise control and displaying a message "cruise control cancelled." This results in an abrupt deceleration during a turn that is unexpected and can create a safety hazard. Additionally, the illumination of steering wheel switches flickers with 5 degrees of right turn. This appears to be consistent with the findings of recall 15B, but my VIN is not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639777January 30, 2025
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
The 2023 Jeep Wrangler has been inspected by two different dealerships 6-7 times, and I have submitted four cases through Jeep Wave, including a request for a buyback. While driving on the highway or on city streets, the vehicle experiences a speed reduction to 5-10 miles per hour, with a stiff steering wheel and hard brakes. Warning messages appear, including: "Engine Light," "Service Transmission. Continue in D. Do Not Shift or Turn Off Engine Until You Reach a Desired Location. You May Not Be Able to Shift Again Until Serviced," and "Brake is Not On," even when the vehicle is in park. The vehicle has malfunctioned twice on the highway while driving at 65-70 miles per hour and several times during heavy traffic at 5 PM. This raises significant safety concerns, especially on the highway, where a malfunction could pose a danger to others on the road. Although the issue cannot be replicated by the dealership, error codes appear when the vehicle is taken in for inspection. Ultimately, I am told that the issue is related to the "grounding." One dealership had the vehicle for 24 days. I picked it up on a Saturday at 10:30 AM, but by Sunday at 10 AM, the vehicle's speed had again decreased, the brakes were stiff, and the steering wheel was locked. The vehicle is available for inspection, and my buyback request has been denied three times. The vehicle is currently at the dealership once again, and I am genuinely concerned about the safety of my children and family members when I'm driving. My safety, as well as the safety of others on the road, is at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639606January 30, 2025
ELECTRICAL SYSTEM
When I was driving I smelled something electrical burning and my eyes starting burning on my way in to work. On my way home, the same thing happened however I noticed smoke coming from my steering wheel. I shut my heated steering wheel off. I took it to the dealership the following day and they told me my wiring melted in the steering wheel and also stated they are surprised it did not catch on fire. They said i need to replace the entire steering wheel. I have 37,000 miles on my vehicle. Ironically 1000 miles past the warranty. They have no explanation for why this happened however I was told this is a common thing, as many others have had this happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639159January 28, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Our vehicle experiences loss of motive power as well as a complete disconnect from the battery. All diagnostics have shown that physical battery connections are good. We have been left on the side of the road with the inability to drive the vehicle above 20 mph. It is extremely dangerous when moving through an intersection or driving on the highway. We get a sudden warning lamp of a battery, charging cable, and turtle. They appeared 4 days after the purchase of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639100January 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638487January 25, 2025
STEERING
When driving on the freeway. Car starts to wobble and the whole car starts to shake. The steering wheel trembles as well. Every time I hit a bump it starts to wobble more.. everyday it keeps getting worse as I drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638370January 24, 2025
STEERING
My 2021 jeep wrangler unlimited started shaking uncontrollably at highway speeds, and whenever I hit a bump in the road. I took it to a dealership which shows no active recalls. The dealership ran a diagnostic a d claims it is a faulty steering wheel damper. As this is an ongoing issue from previous jeep years, I was hoping you could investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638223January 24, 2025
SUSPENSION
While traveling at highway speed crossed a road expansion joint and the vehicle began to shake. On this particular trip of approximately 250 miles, It only occurred at these higher speeds. Slowing down eliminated the "Death Wobble." A TSB has been issued that possibly addresses this issue. A review of the internet indicates that this problem has been persist and prevalent for this car model for over a decade, and is a safety issue. This should trigger a recall to address this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638211January 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Auto START/STOP technology failed to restart as needed while idling at a stop light. Additionally, the infotainment system displayed a black screen intermittently. The dealer was contacted and informed the contact that the vehicle needed to remain with the dealer for 3-weeks, but a loaner vehicle would not be provided; even though the contact had been informed that a loaner vehicle would be provided. The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage 1,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637552January 22, 2025
STEERING
01/21/25 While driving on Interstate 64 at posted 70 mph suddenly experienced a complete shuddering of the vehicle. I was able to maintain forward direction with speed. Control on by “gripping” tightly with both hands and then braking quickly to shoulder and engaging 4 way flasher. I thought at first I must have hit something in the road or experienced a sudden tire blowout. But myself, spouse and brother-in-law exited the vehicle and could discern no apparent vehicle damage. No loose body trim / tires intact. I got down on the pavement and viewed the undercarriage and no loose parts were observed. Decided to drive it if possible. Vehicle started up fine and then accelerating to speed limit pulled up existing tire pressure and they were 36-37 psi. About 15 miles later now on I69 experienced the same sudden intense “shuddering “ of the vehicle. This time I braked quickly and let off the gas peddle and the wobble stopped. Immediately continued to Evansville Jeep dealer , reported the issue. They could not examine the vehicle immediately and though I expressed concern about driving the vehicle 50 miles back home I was told no loaner car available. I did make an appointment for 01/23/25 the earliest opening. The person handling the issue evidently discussed the issue with a technician and came back and stated it was a common Jeep issue and may need a “damper “ or repair to a damper. When asked if my extended warranty would cover the repair he wasn’t sure though I have less than 60XXX miles and purchased May 2021 with 100,000 miles extended warranty. I told we have a major trip planned soon and have concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637200January 20, 2025
SUSPENSION, STEERING
Jeep Wrangler 2021 death wobble. This is the fourth time I’ve had a death wobble in two years out of nowhere. The vehicle will also of a sudden go into a shaking moving wobbling scenario, which feels completely unsafe to drive. I have brought this vehicle into Jeep four times in the past two years for this problem. I am requesting a buyback. They refuse to buy it back based on this very unsafe situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636956January 19, 2025
ELECTRICAL SYSTEM
The instrument panel is not working at all, it is totally black. I can not see speed, gas amount, any emergency lights, i can not tell if my lights are on bright or dim, if my turn signal is on or anything. I have already been stranded on the side of a busy highway at night because of this. I have to use my phone to see speed which leads to me being distracted from the road to see how fast i am driving. There has been a recall but for some reason does not include my VIN # even tho it is the same issue of the recall. I don't want to pay for a new instrument panel if that is not the issue. Evidently mopar knows what the issue is because it recalled 30000 vehicles for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636515January 17, 2025
FUEL/PROPULSION SYSTEM
SINCE THE PURCHASE OF THIS VEHICLE BRAND NEW, IT HAS BEEN BACK TO THE DEALER 14+ TIMES FOR THE BATTERY/HYBRID COMPONENTS. IT CAUSES "A FIRE HAZARD" AND I AM INSTRUCTED TO NOT PARK IT IN MY OWN GARAGE, NEAR OTHER VEHICLES AND IT'D BE BEST TO NOT DRIVE IT. THIS HAS HAPPENED MORE TIMES THAN NOT SINCE OWNING THIS VEHICLE AND THE PROBLEMS PERSIST. RIGHT NOW IT HAS ANOTHER BATTERY/HEATER ISSUE AND IT ISN'T FUNCTIONING PROPERLY, YET I AM TOLD TO DRIVE IT ANYWAY AS THE PARTS ARE ON BACK ORDER WITH NO DATE/FIX IN SIGHT AND THEY DO NOT WANT TO PROVIDE A LOANER INDEFINITELY. MEANTIME, I DO NOT FEEL SAFE, IT'S ALWAYS AT RISK OF CATCHING ON FIRE WHETHER PARKED OR IN DRIVE. MANY OF THESE SAME VEHICLES HAVE CAUGHT FIRE AND PEOPLE ARE BATTLING CHRYSLER/JEEP DAILY. WHEN IS THE SAFETY ENTITY GOING TO STEP UP AND FORCE A BUYBACK FOR THE SAFETY OF THE OWNERS/PASSENGERS? I HAVE A $70000 VEHICLE THAT DOES NOT FUNCTION PROPERLY AND IS UNSAFE TO BE ON THE ROADS OR PARKED ANYPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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