Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11710018January 9, 2026
ENGINE, ELECTRICAL SYSTEM
My vehicle is affected by a serious safety defect involving engine fire risk. FCA US LLC Stellantis has issued a safety recall 78C/NHTSA 25V-766 for this condition and has publicly stated that the remedy for this condition is not currently available. I have been instructed to park outside and limit the use of the vehicle. This defect presents an unreasonable risk of fire and is unsafe and unreliable. A loss of drive power may result in a vehicle crash without prior warning. This defect poses a substantial impairment of use, value, and safety. This defect poses a substantial danger to life, health, and property. This defect constitutes a serious safety hazard, and FCA US LLC Stellantis has failed to provide a timely or effective repair remedy. Because no repair is currently available, the vehicle is unsafe to operate. Under Texas law, a manufacturer is not permitted unlimited time to develop a repair when a vehicle presents a dangerous condition. I have sent a demand letter on January 8, 2026 to FCA US LLC Stellantis, certified mail return receipt of my demand to buyback the vehicle at the paid purchase price, including sales tax, finance charges, down payment, registration fees, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709684January 8, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709695January 8, 2026
POWER TRAIN
My Oil pump and oil sensor keep going out every 4,000 miles. I have already had to replace it once. I don’t want to have to do it again. Clearly something is causing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709591January 8, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 55 - 65 MPH, the instrument panel suddenly failed to illuminate, then completely went black. While attempting to fix the failure, an image of the type of vehicle was displayed, and the instrument panel illuminated intermittently. Over time, the instrument panel only illuminated with a blue light but failed to display the temperature, mileage, and other necessary safety information. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709778January 8, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS IS A LEASED VEHICLE THAT HAS HAD 3 RECALLS : 2 RECALLS , THAT AFTER MONTHS OF WAITING, COULD BE SCHEDULE FOR A POTENTIAL FIX (DONE ON 12/31). THERE IS 1 THAT STILL HAS NO FIX. THESE ARE HIGHLY DANGERS RISKS (FIRES, EXPLOSIONS, COMPLETE SHUT DOWN WHILE DRIVING, ETC) THIS IS MY FAMILY VEHICLE, CHILDREN ARE IN THIS CAR. I AM CURRENTLY PAYING WELL MORE THAN THE CAR IS VALUED AT SINCE IT DEPRICIATED DO TO RISKS OF SAFTY, AND I AM RISKING MY CHILDREN'S AND MY OWN LIFE BELIEVING THAT THERE WILL BE A FIX AND I DONT EXPLODE TAKING THEM TO SCHOOL OR MYSELF TO WORK. THIS VEHICLE HAS SHUT DOWN ON ME TWICE IN 8 WEEKS BEFORE HAVING THE RECALLS THAT COULD BE DONE SCHEDULED. IT JUST DIES NO INTERIOR LIGHTS, NO WAY TO SHIFT IT OUT OF GEAR TO GET IT TO SAFE PLACE TO BE IN A DEAD VEHICLE. SINCE HAVING THE 2 RECALLS AND THE 12V LOOKED AT IT HAS BEEN RUNNING IN FORM MODE..NOT WHY YOU PURCHASE A HYBRID. JEEP CUSTOMER CARE IS A JOKE AND STALLANTIS (ALSO MY LEASING COMPANY) WILL ONLY RETUNS MY CALLS IF I “FORGET” TO MAKE PAYMENT BY THE 10TH OF THE MONTH…FINALLY FIGURED THAT OUT. MY GUESS IS A LEMON LAW ATTORNEY MAY BE THE ONLY WAY TO PROTECT MY FAMILY, SINCE THE ONLY ONES WHO ACTUALLY CARE ABOUT THE CONCERS AND SAFTY OF MYSELF AND MY CHHILDRENS ARE THE DEALERSHIP. THIS WAS MY FAMILIES 5TH JEEP AND COULD POSSIBLLY BE OUR LAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709775January 8, 2026
ENGINE
Open recall with no available remedy. I am leasing this vehicle and do not feel safe operating it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709643January 8, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle is unsafe to drive. Recall 1 The battery can go on fire/explode. Recall 2 The engine can just cut out - complete loss of power at any time resulting in a vehicle crash with no warning. Recall 3 Engine Fires I keep getting recalls and there are no estimated dates for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709568January 8, 2026
ELECTRICAL SYSTEM
The manufacturer refuses to process the 68c recall. The car was purchased from a dealer in Canada in 2021. I purchased it in 2025 and imported it to Poland. Currently, the car is registered and used in Poland. The dealership refused to process it. He suggested I take the car to North America and have the recall performed there. It's possible to have the software related to the 68c recall installed at an independent repair shop in Poland, but if the battery needs to be replaced, Jeep won't do it. I tried contacting Jeep in the US to ask how to resolve this, but there's no email address or online form available. Given zip code is incorrect since this form do not allow to use forein zipcode. Please contact me via email address. Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709385January 7, 2026
SERVICE BRAKES
The front right brake caliper on my 2018 Jeep Wrangler was installed upside down from the factory, with the bleeder screw located at the bottom of the caliper instead of the top. The vehicle has been serviced exclusively at authorized Jeep dealerships since new, with no prior front brake work, confirming this was a factory assembly defect and not the result of repair or modification. Because the bleeder screw is positioned at the bottom, air cannot be fully purged from the hydraulic system, which can result in incomplete bleeding, reduced braking performance, uneven pad wear, brake drag, or brake fade. This condition compromises the ability to properly service the braking system and may negatively affect braking effectiveness, creating a potential safety hazard, especially during emergency braking. The defect was discovered during routine inspection when brake performance and wear were evaluated (12-11-25). Photographs and dealership service records are available documenting the inverted caliper and confirming no prior disassembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709399January 7, 2026
SERVICE BRAKES
The ABS module failed 18 months ago. Jeep has been telling me that it's on back order this whole time with no ETA. In the meantime it will not pass inspection and I have no antilock brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709488January 7, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of drive power. The vehicle was towed to the dealer, who determined that the software error in an over-the-air (OTA) update resulted in a loss of drive power. The dealer deleted the software update; however, the vehicle hesitated while driving at high RPM. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709531January 7, 2026
FUEL/PROPULSION SYSTEM
MPG not what window sticker claims. Window sticker claims 18 mpg city, 23mpg highway, 20 combined. Getting 13 combined
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709519January 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving, the vehicle lost all propulsion and came to a stop. Fortunately my wife was able to pull to the side of the road safely. It has not been inspected because we believe it falls within the A7C recall for which there is no current remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709513January 7, 2026
STEERING
Steering Death Wobble, usually on bumpy type of roads. Has improved some after front end alignment. No safety risks so far but very scary. Dealer has not been able to reproduce it, only happens so often. No, only a mechanic shop has looked at the vehicle. No warning lights or messages came on before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709438January 7, 2026
STEERING
The power steering system experienced a sudden failure while the vehicle was in motion. Steering assist was lost without warning, causing a significant and immediate increase in steering effort. This created a serious safety hazard and I nearly lost control of the vehicle. The vehicle is a 2021 Jeep Wrangler Rubicon with approximately 31,000 miles. There were no warning lights, messages, or symptoms prior to the failure. The loss of power steering occurred unexpectedly while driving. The vehicle was taken to an authorized Jeep dealership, where the issue was confirmed. The dealer stated the failure was related to two communication bus lines associated with the power steering system. The dealer is refusing warranty coverage and has quoted approximately $1,000 for repair. The failure directly impacted my ability to safely control the vehicle and posed a risk of crash, injury, or death to myself and others on the road. The vehicle is currently available for inspection upon request. The issue has been confirmed by the dealer, and no inspection by the manufacturer or other third parties has occurred at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709432January 7, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos of the fire and aftermath, taken once I exited the vehicle. I assume the fire is the result of the recent recall on the battery components of the Jeep Wrangler 4xe. The vehicle is currently in an impound lot and would be available for inspection upon request. I have notified Jeep and my insurance of the incident, but the jeep has not as of yet, been inspected by either entity. The fire was of great risk to myself. If I hadn't pulled over when I did who knows what might have occurred. In addition I had a full tank of gas so the vehicle could have exploded endangering other people, vehicles, and property. No warning lamps, messages, or other symptoms of the problem appeared prior to the failure. The vehicle had been operating as intended prior to smoke/fire. I have documentation of a service of the vehicle on Wednesday Dec 3, 2025 with Raidon's of Kirkland in which the performed recall services.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11709414January 7, 2026
SUSPENSION, STEERING
When going over a bump the jeep goes into a "death wobble". This was fixed approximately 3 years ago. It now has started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709328January 7, 2026
UNKNOWN OR OTHER
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ). A high-voltage battery safety recall for fire risk was issued on October 30, 2025 (NHTSA 25V-741 / Stellantis 68C). From the date of the recall, I did not use the plug-in battery function as intended because of the fire-risk recall instructions. A remedy was not available until mid-December 2025. When I brought the vehicle in for the recall remedy, the battery failed the recall procedure/diagnostic and now requires a full high-voltage battery replacement. The vehicle will be out of service for approximately two weeks. This recall has prevented normal safe use of the PHEV battery function and has resulted in extended loss of use while awaiting battery replacement. My vehicle was previously subject to the earlier HV battery fire-risk recall(s), including NHTSA 24V-720 (FCA 95B) (and earlier NHTSA 23V-787 (FCA B9A)), before the newer battery recall campaign INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709014January 6, 2026
ELECTRICAL SYSTEM
The vehicle was running fine and then the cluster went out. It came back for a couple hours and now it’s been out for a couple weeks. It still lights up but does not show any writing. I know this is part of a recall but like the last time something happened to my jeep with the gas( huge safety violation) that costed $1400 to fix- Jeep obviously doesn’t care about safety. I’m over this Jeep if they don’t want to include the vehicle in the recall twice now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709027January 6, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40-45 MPH, the vehicle lost motive power and stalled. The driver was able to coast off the road and restart the vehicle. The vehicle was taken to the local dealer, but no assistance was provided because the vehicle was working as intended. While driving at an undisclosed speed, the message "Shift to Park" was displayed. The contact stated that the vehicle eventually stalled on the interstate. The driver was able to coast off the roadway. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim, and the contact was informed about obtaining a loaner vehicle and reimbursement. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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