Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11658872May 5, 2025
UNKNOWN OR OTHER
Poor workmanship - soft top broken after single use
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658814May 4, 2025
ELECTRICAL SYSTEM
My Jeep has been at the dealership since January 8th but the 95B recall and they do not know how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658665May 3, 2025
STEERING, SUSPENSION
I was almost killed when my Jeep did the death wobble at 70 mph on the freeway. It violently shook out of control while I was in the fast lane of the freeway without warning. I had no control over the steering wheel, and it was pulling me towards the freeway wall. Slowing the car down was very difficult because it was jerking around so violently. I got off the freeway very slowly with my hazards on. A pickup truck followed me off the freeway to make sure I was ok. He said the tires were going crazy, and everybody saw it. It was an 18 wheeler next to me, and I could have died. I only have abt 30,000 miles. Now I’m selling it, because I’m terrified. I live in Michigan, if there was snow or ice it definitely would have been tragic. It’s in the shop under warranty, but jeep dealership telegraph rd in Southfield said something was bent and it was my fault why it went out of control. But whatever is bent, got bent from the violent shaking. I didn’t even hit anything. This happened on Thursday on the way to work, when I first got on the freeway it shook a little, and I was getting ready to pull over, then it stopped. 5 mins later that’s when the death wobble occurred. I took it to Jeep around a year ago when it was shaking. They said it didn’t do it, and nothing was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658098May 1, 2025
STEERING
Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657854April 30, 2025
ENGINE, WHEELS, STEERING
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657817April 30, 2025
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed, and the vehicle hesitated and failed to respond as needed. The contact stated that the vehicle stalled. No warning light was illuminated. The vehicle was towed to a local dealer who diagnosed that a transmission cable needed to be replaced. The transmission cable was replaced; however, the failure became progressively worse. The vehicle was taken several times to the dealer however, no cause for the failure was found. The contact stated that several unknown parts were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657274April 28, 2025
STEERING, SUSPENSION
The contact owns a 2022 Jeep Wrangler. The contact stated while driving on the highway at 65 MPH and driving over a pothole, the vehicle started violent shake and the steering wheel seized. The contact pulled over, came to a complete stop and was able to continue driving. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the shocks were leaking hydraulic fluid, and the steering damper was faulty. The contact was informed that the shocks needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656909April 26, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS
Was driving to work and the car failed to let me know I was going to hit something and I swerved into another lane creating a crash into a telephone pole and then into a pond/swamp area. The airbags did not deploy and I was going about 40 mph I suffered neck back and bruises to my arms. I am suffering servers neck pain. The car filled with water. The car did say it detected a crash but no air bags deployed after the telephone being straight in the middle. The car was totaled. Nothing appeared. No warning signs. I believe the car has been taken to salvage. If I had the air bags go off I would not have been hurt as bad with my neck back and arm pain. It was thrown violently
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11656789April 25, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656760April 25, 2025
SUSPENSION
Drag link and tie rod links failed under 50,000 miles. This has caused an extremely unsafe driving scenario for both occupants and other drivers. This is a well known issue within the automobile community, condition is nicknamed death wobble. The vehicle has been taken to the dealership for the issue and diagnosed. The manufacture refused any help to remedy the issue knowingly putting my family in danger. No warnings given within the vehicle. Issue arised on the highway traveling at 70MPH shaking the vehicle off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656294April 23, 2025
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I received a safety warning about my air bags specifically via my Jeep app on my iPhone about 1 1/2 hours after I had been rear-ended in a motor vehicle accident. The rear-end impact pushed me into a van in front of me. The safety notice notified me to take my 2022 Jeep in to have the air bags checked. There were no prior warnings. I am concerned as to whether or not the air bags should have employed upon impact. My seatbelt did totally lock into place after impact, but the air bags did not activate. My vehicle is currently still being repaired at a collision service, per the direction of my auto insurance carrier.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11656050April 22, 2025
ELECTRICAL SYSTEM
See attached document for complaint. Excerpt from attachment: I received a letter from the FCA FIAT CHRYSLER AUTOMOBILES an according to the National Traffic and Motor Vehicle Safety act that letter stated: "FCA US LLC had decided that certain 2022 Jeep Wrangler vehicle equipped with a 3.5" Instrument Panel Cluster (IPC) failed to conform to Federal Motor Vehicle Safety Standard (FMVS) No.101-Controls and displays" Safety recall 30B/NHTSA 24V -652 February 2025 I called the FCA Recall Assistance center at 1-800-853-1403. The agent told me the part was available. So, I made an appointment through them and to brought my Jeep into the San Diego Chrysler Dodge Jeep Ram San Diego, CA, but about an hour later I received a phone call the "mechanics" said that they did not have the part(s) for this issue to be repaired. We went back to retrieve my 2022 Jeep Wrangler Sport Sand was told that they could keep the car due to needing the latest mileage on my Jeep, before they even could order the parts or whatever to fix it. Note my instrumental panel seem to be working fine. But According to that Jeep "mechanic" it still had to be replaced. I can't afford to leave my Jeep there waiting for some part(s) to be ordered. The mechanics can't say when the parts would be available for the repair to be done. It could be a week, it could be a month, it could be a year, they can't say. But they never told me if they are ordering any parts without keeping my Jeep there gathering dust waiting for something to happen. The "mechanics" aren't going to charge me, that is what they said. But the part about not getting it done in a reasonable time due to not having the parts and wanting me to leave the Jeep there to what? Gather dust? Service dealer at San Diego Chrysler Dodge Jeep Ram 777 [XXX] , San Diego, CA92108 My vehicle is a 2022 Red 4 Door Jeep Wrangler Sport S Vin# [XXX] I paid over 50,000 USD for that 2022 Jeep Wrangler Sports S and this issue can't be solves? I would like an answer as to why my Jeep needs to be left with the serv
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655957April 21, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
Firsts, "service shifter" came up on the dash, with no other lights. Followed by the check engine light. After that, there was a red tortoise that appeared on the dash that said "vehicle speed may be limited". After which the throttle response was limited and I couldn't accelerate over 10 mph. Within 30 seconds of that the steering wheel locked up, not allowing me to turn and the throttle response died. The vehicle stopped. I turned the vehicle off and back on and began to drive again, almost immediately the same error messages came up, followed by a locked steering wheel (unable to turn) and no acceleration. At this point, the dash board began to illuminate all lights, "Auto Emergency Braking Unavailable", "service shifter" "Service transmission" etc. With the fuel cluster jumping and dropping. Following this, the windshield wipers began to go without control and then the vehicle died and was unable to be started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655256April 17, 2025
SUSPENSION
I am submitting this formal complaint to the National Highway Traffic Safety Administration (NHTSA) regarding a premature front CV axle boot failure on a Jeep Wrangler with only 16,000 miles. This failure occurred under normal operating conditions and is indicative of a systemic durability defect that could pose serious long-term safety concerns if left unaddressed. The vehicle was brought to an authorized Jeep dealership in New Jersey after grease was observed leaking from the front axle. Inspection revealed a torn CV axle boot. Importantly, photographic and video documentation confirm the vehicle was never subjected to off-road use, impact, or any owner-induced damage. Despite this, the dealership refused warranty coverage, claiming no cause could be determined—yet arbitrarily attributing it to external influence without any supporting evidence. This type of failure in a critical drivetrain component at such low mileage raises substantial questions regarding material integrity, seal design, and long-term reliability—issues which fall under NHTSA’s authority pursuant to 49 U.S. Code § 30118 – Notification of Defects and Noncompliance and 49 CFR § 573 – Defect and Noncompliance Responsibility and Reports. Additionally, Jeep Wranglers have a well-documented history of drivetrain-related problems, including steering instability, axle vulnerability, and component fatigue—many of which have already resulted in Technical Service Bulletins (TSBs) and consumer complaints to your agency. This suggests an ongoing pattern of premature wear and reliability concerns that may meet the threshold for a safety-related defect investigation. While the failure in this instance did not yet result in an accident or injury, the CV joint and axle boot are vital components of the steering and stability system. A compromised CV joint due to undetected boot failure can lead to sudden loss of control, especially at highway speeds. The failure mode—occurring silently over time—is precisely the
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655101April 16, 2025
ELECTRICAL SYSTEM
The instrument cluster is not working. On March 25 2025 during driving the cluster started to malfunction by turning on and off and then few seconds later it was off. Once the cluster is off there is no visual assessment of how fast the car is moving, any alarms, temperature, fuel gauge, non of the gauges work. Took car to an electrical car repair shop since this is a safety issue and they found that there was a cluster recall on 2022 wrangler sport jeeps so no repairs was done to the car. The dealer was called and under the VIN inquiry I was informed that there was no instrument cluster recall. My question is since there is evidence in several www literature of Jeep Wrangler recalls due to instrument cluster why then our instrument cluster not part of a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654662April 15, 2025
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654347April 13, 2025
SUSPENSION
I was driving off the lot entering the interstate when the steering started wobbling and pulling upon accelerating and likely hitting a bump. Took back to dealership and 2 mechanics drove it and one with me in which nothing really happened compared to the surprising first incident. They are not a Jeep dealership but reassured me all normal for Jeep but will do whatever it takes to make right. Could ask them to replace damper or tracking rod but what if not the problem. I have 2 weeks to decide what to do. Otherwise it has been great but I know there was a recall on certain jeeps “death wobbles” it was certainly scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654254April 12, 2025
ENGINE, ELECTRICAL SYSTEM
Loud noise and vibration on low rpm Once above 1000 rpm it starts acting normally. Camera get disconnected and blue screen shows up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654127April 11, 2025
UNKNOWN OR OTHER
Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started. Multiple software updates have been attempted, but the issue persists unchanged. This defect prevents reliable hands-free phone operation, which is critical for safe driving. My wife uses this vehicle daily to transport our children to school, and the lack of a functional hands-free system forces her to either forgo phone use entirely or risk distracted driving, violating Georgia’s hands-free law (O.C.G.A. § 40-6-241), which prohibits holding a phone while driving. This malfunction endangers my family and other road users, as it compromises the driver’s ability to communicate safely in emergencies or navigate without distraction. Repair History: * Initial Defect: Radio 1 shorted and drained the battery; replaced with Radio 2 (date unknown, within first year of ownership). * Ongoing Issue: Radio 2’s Bluetooth has required re-pairing every drive since installation, despite multiple dealer visits and software updates. * Recent Action: Dropped off vehicle on April 11, 2025, at Rick Hendrick Duluth (mileage: 48,177). Dealer staff (Heather Kratky and Matt Otis) stated Jeep has not authorized a fix and considers the issue unresolvable, leaving the defect unaddressed. * Mopar Escalation: Escalated to Mopar. Safety Impact: The persistent Bluetooth failure eliminates hands-free capability, a standard safety feature in modern vehicles. This defect directly contributes to distracted driving risks, particularly in a family vehicle used for school transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653842April 10, 2025
SUSPENSION, STEERING
We have been experiencing a bouncing and shaking in the front end of our vehicle while driving at highway speeds. This happens when hitting the slightest bump or transitions from pavement to concrete. Last week while driving on the highway the shaking and bouncing was so violent that I can't believe I didn't lose control. I brought the vehicle to the dealer and for the second time they replaced more suspension items in the front end. After doing some research I found out that this has been a problem with these vehicles for quite some time and that it's known as the "Death Wobble". After what I experienced I can understand why. I called Jeep and spoke to multiple people in different departments and as they acknowledge the problem they don't seem to care how unsafe the issue is. I can't believe there haven't been any deaths related to this and I'm hoping you might investigate these issues further before that happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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