Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11692876October 12, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving on the freeway when the vehicle randomly shut off and jolted me and my passengers. After turning the car off then back on the vehicle would drive fonafew miles and then repeat jolt and shut off. This seems to be linked to a software update that I did last night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692874October 12, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
On 10/11/25 approximately 9pm my vehicle completed an OTA update initiated by the manufacturer. Upon completion of the update, I went for a drive. At approximately 30 mph, the vehicle suddenly shut off, shifted into neutral, and ceased to operate leaving me stranded in the middle of the road. The vehicle would not start, shift into neutral, or operate in any manner. Several warning instrument lights came on. After about 30 minutes, the vehicle started and continued to loose power several times before I could get it back home. We were lucky that we were not rear ended. There are hundreds of complaints on social media referring to the same situation for other Jeep 4xe vehicles after completing the OTA update. Stellantis has not issued any official statement regarding this. This is a situation that could result in serious injury or death to many as the vehicle suddenly loses all functionality with no warning. Check engine light is now on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692873October 12, 2025
ENGINE
After updating software shortly after finished as I was driving home on the turnpike going 70mph my vehicle lost power and I couldn’t accelerate and had to rush to get my vehicle of the road as cars and trucks were flying up to my stalling vehicle at night in a dark area! I felt my life was in danger not knowing what was about to happen next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692869October 12, 2025
ELECTRICAL SYSTEM, POWER TRAIN
A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692868October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Immediately after installing a system update, car shut off/stalled while driving. Attempts to restart and continue driving only resulted in minimal forward progress. Very scary and very dangerous situation to have car just stop functioning while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692867October 12, 2025
ENGINE
After performing hey system update on October 10, 2025. I was driving on a major highway and my car shut down. The press start option was displayed on the dashboard and check engine light turned on. I was unable to accelerate leaving me at risk for accident. After bringing in my car to the dealership I have since learned that this was due to an update that was pushed without proper quality control. This put myself and my children in danger of immediate severe harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692864October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692863October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692862October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After traveling a short distance, the vehicle will shut down, lose all power and require you to restart. At which time the process repeats, short distance of travel with sudden loss off all vehicle functions. There is some indication that this is due to a software issue pushed in an ota update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692861October 11, 2025
ELECTRICAL SYSTEM
A software updated completed while I was driving and not 15 seconds later my jeep lost power and told me to shift into park. I carefully pulled over. Stopped the vehicle. Put it in park. And then restarted it. Drove about 30 seconds and it happened again. Check engine light is now on too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692860October 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692859October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Immediately after downloading the Uconnect 10/10/25 update, as requested by my Jeep, the car immediately lost all power, shutting completely off in 6pm traffic. This problem on 10/11/25 has been posted all over social media. Took the jeep to the dealership for service and they said they have no information from Stellantis about this occurring. No warnings prior to downloading update. We could have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692858October 11, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle suddenly dropped in speed. Only able to go about 10 mph. CEL and received Electronic Stability Control error. Was able to get car home and CEL message eventually off. Drove it again but found that it would shut down about every 10 miles. Would have to stop the car, shut it off, then could drive it another 10 miles. And the CEL did come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692857October 11, 2025
ENGINE, POWER TRAIN, STEERING
While driving my vehicel, seems that an update were installed that caused a sudden hard stop, the check engine signal turned on and the system asked to change from D to P. We had the fortune that it was in traffic, so the vehicle was almost stopped. After a restart, I was able to drive but 3 minutes later... It happened again. I was not being able to accelerate and the system asking to change to Parking while driving at 30 MPH. I was driving with my family and it was hard for us because my daughter feels unsecured. How is it possible that an update broke some vehicles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692856October 11, 2025
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Car is locking up and saying “press P to start” and shift gear lights start blinking. Check engine light is also on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692855October 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Performed uconnext update last night and this morning car completely lost power on the highway. Power steering also did not work and unable to provide gas to car to accelerate. Dead stopped on highway. Dealership then tells me it is “safe to drive but will continue stalling out”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692852October 11, 2025
POWER TRAIN
After a recent over the air software update the vehicle will just shut off while while driving with no way to accelerate or maintain speed. The vehicle just coasts to a stop.This caused me to have to stop in traffic, shift to park and restart the vehicle. This has been happening consistently since the software update on 10/10/25. I am going to have the vehicle towed to the dealership as it's not safe to drive since it will only go a half mile between shutting down. Jeep acknowledged the issue on a forum dedicated to Jeep wrangler. This issue is impacting many jeeps that received the update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692850October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Check engine light activated then intermittent loss of power while in motion or while stopped. Forced to restart engine. Happened after over the air update of Telemetrics box module update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692849October 11, 2025
ENGINE, ELECTRICAL SYSTEM
October 11, went to the grocery store and parked. Upon shutting off the vehicle, it asked to push an update. I said ok, plugged the charger into the charging station and went shopping. About an hour later I left the parking lot. Made it 200 yards and the vehicle shutoff and started to come to an abrupt stop. I was in a 40 mph zone, and the person behind laid on their horn and swerved. My vehicles check engine light came on, and it was still in drive with the dashboard displaying a flashing D. I put it in park, shut it off and put the flashers on. Once I restarted, CE light was still on, but it let me put it into drive and move. I made it another 200 yards and it did the same thing. Pulled over again and parked. This time, I selected e-save to run on fuel. It was driving a little strange to me, but I was able to make it home (4 miles) safely. I’ll be taking it into the shop as soon as I possibly can.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692848October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After doing the unconnect update on Oct 10, while the vehicle was driving it bricked (stopped moving, everything went off). Causing a near accident with our entire family in the car - young children involved! We pulled over and turned it off then back on again and we're in limp mode for a while when it bricked AGAIN this time in the middle of an intersection. This is a BRAND NEW Jeep and has barely been driven. Absolutely horrific!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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