Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11692934October 12, 2025
ENGINE, ELECTRICAL SYSTEM
My car updated and now keeps stalling and the error said to service the electronic stability control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692932October 12, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Jeep pushed out an over-the-air update to UConnect on 10/10/25, which I installed. After installing the update, my car completely shut off in the middle of an intersection. I could have been killed. I restarted the cr, and it continued to do this every few minutes all the way home. I tried to call Jeep and they said they could not help me because the update came from Stellantis. It was well documented and numerous other folks seem to be impacted [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692929October 12, 2025
POWER TRAIN, UNKNOWN OR OTHER
The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692928October 12, 2025
POWER TRAIN, UNKNOWN OR OTHER
On 10/10/2025 My Jeep Wrangler prompted me to update the Uconnect box. After the update completed, my vehicle lost power at highway speed and started to shift to park. I had to make dangerous maneuvers, pull into the median, and attempt to restart the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692926October 12, 2025
ELECTRICAL SYSTEM, ENGINE
I was driving on the highway with my son and the jeep completely lost power at 65mph. The gas would not work and the dash was telling me to put the car in park and press the start button. I had to move to the right lane and coast to the side of the highway and restart the Jeep. This continued to happen 2 more times. This is very unsafe and I will not drive this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692913October 12, 2025
ENGINE
updated a new update OTA the vehicle on Friday Oct 09 Was driving the next day Saturday theb11th and the car stalled and the D on the shift was blinking and could not move the vehicle. I had to put in park and restart to continue I was stopped in the middle of the road and could have been hit from behind as someone was behind me. The check engine light also came one
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692912October 12, 2025
ENGINE
I was stopped at a light the Jeep turned off, dash said put vehicle in Park, restart, then Drive. After I turned off the Jeep and restarted, the check engine light came on. No issues that day, but engine light was on. Day two-engine light still on after full charge. Opened gas cap and tightened. No change. I was driving on the freeway at 65mph, slowed down to take an exit ramp, the Jeep warning light came on, the Jeep shutoff, and the dash lights went off. Warning said but Jeep in Park, restart then Drive. This was very scary at that rate of speed. I continued driving slowly, got off the freeway and it happened again while driving 30mph on a two lane road. Same warning as before. It turned off, I coasted to the side, placed it in park, turned off and turned back on. I slowly made it home the last mile without incident. I called the dealer and made an appointment. I will not be driving this Jeep until it’s fixed. Too dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692909October 12, 2025
ENGINE, WHEELS, STEERING
Driving car stopped said to put in Park, engine light comes on. Restart start driving put into park again .. whilst on freeway! Just stopped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692904October 12, 2025
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
There was an over the air updated to something in the vehicle and now hybrid battery range is much lower. Also, have seen multiple complaints that the vehicle will not turn on or stalls while driving creating dangerous conditions on the road while driving. I have not attempted to drive on the road after seeing other complaints concerning this update. Vehicle was perfectly fine before update. This is completely unacceptable, essentially using drivers as test dummys for untested and unproven software updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692903October 12, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
My car did an automatic UConnect update. I went to dinner, got back in my car an hour later and about 2minutes later while driving, my engine shut off and and the Press Break and Push Start came on. I had no power at all while making a turn through an intersection. I pulled over as much as I could, powered off the vehicle completely. Waited a minute and it started back up, but now the engine light was on. Was able to make it home (7miles) but was vey concerned about it shutting off again, at night while driving home. Dealer can’t get my vehicle in for a week!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692902October 12, 2025
ELECTRICAL SYSTEM, ENGINE
Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbox center the car shut off again. I restarted noted the check engine light and drove home. Called Perkins motors in colorado springs. Got an appointment to bring the car in at 1pm. Drove straight to the dealers service. They asked if I did a software update, which I confirmed. They said other 4xe owners had experienced the same issue. The checked in the car and we ran into someone else with the exact same issue in the waiting room. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692898October 12, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692896October 12, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692895October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving, Jeep stalled out/became unresponsive, D started flashing on gear shift panel and dashboard, check engine light came on and dashboard message said: "shift to P to start" "Press brake & Push button to start" While jeep was already ON and was driving. Very dangerous!! This happened 4x in 1 mile radius. Had to put in P, shut off and restart but kept happening. Luckily was able to maneuver/glide jeep to parking lot but this sudden loss of power is extremely dangerous. I could’ve been rear-ended or worse each time it happened. Per Jeep forums this occurred after a Uconnect update. Several Jeep Owners are having the same issue with no word from Jeep. This update was done on a Friday evening (10/10/25) of holiday weekend. No one is available in service department until Tuesday (10/14/25). According to JeepCares Forum… it was a telematics box module update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692889October 12, 2025
ELECTRICAL SYSTEM, ENGINE
Had an issue with a service charging system, and service hybrid system on my 2025 jeep wrangler 4xe that I’ve had for 7 mos. Under 10k miles. When checked, I was told it was a connector for the ac compressor, had a bent pin. On back order. 2 weeks + later, called to bring it in. The repair was a 16 hr repair, which I wasn’t notified of, service agent said tech completed it in 9 as I waited a total of 12 hours at the dealership. Was not told the eac and hv cable needed to be replaced. A few days later, check engine light came on. Phoned dealer, told to bring it in. Did so and service agent mentioned code about evap. Then, told me it required an update. Drove for 2 hours, check engine light came back on. Took jeep back and got a loaner. Told it was a purge valve solenoid that had to be ordered. Issue with the evap that they didn’t address the first time. The dealer phoned days later to say it was fixed, and when I arrived, I didn’t even make it out of the service lane before the check engine light came on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692887October 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692884October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Once or twice per day vehicle brakes will lock up while accelerating from a stop. This usually occurs between 15 and 20 mph. It is a random occurrence. Also, after UConnect update, vehicle will lose power after driving for approximately 1 mile, requiring that the car be turned off and restarted. the car is drivable again for only another mile, then repeats the issue. Check engine light turns on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692883October 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692881October 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692878October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Car lost power as I was driving with an errors and just stopped working. As I was trying to get home this happened twice. I had to pull over and follow the prompts on screen. Seems like there was a bad update that has cause all 2024 Wrangler 4xe’s to do this. This is a huge problem really dangerous and inconvenient. This jeep is my only vehicle. I need a vehicle to drive. I called the dealership and they have no idea how to help me or fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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