Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11692989October 12, 2025
POWER TRAIN
after the uconnect update on 10/10/25 Vehicle turned off and check engine light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692987October 12, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN
The vehicle shuts itself off randomly after having installed an over the air update to the UConnect system. In a span of one hour my vehicle shut itself off without warning, while driving, eight times. This is apparently happening with several Wrangle 4Xe models nationwide. Per Jeep customer care, there are "hundreds of thousands of vehicles being affected" and for now owners are being instructed to take them to the dealership. Per the customer service rep, no communication is being sent out by Jeep to any customers or through local media as they are choosing to handle it internally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692985October 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Coming out of our driveway, the Jeep randomly flashed D at us and told us to put the car in park to restart. We thought that was weird as it was, but it only got worse from there. Well over 30 minutes later, while driving northbound I35 in the left lane, we experienced full power failure. We had to make it across three lanes of traffic in the midst of a busy highway with 18-wheelers all around using the only energy left over from our 70mph drive. Once we were on the side of the highway, we were finally able to get the Jeep on and moving again. At this point, the check engine light is on. We were just trying to make it to the next city so we could make a plan, and everything was fine for about 2 more miles. We got onto a bridge and the power failed again. Now, even though we opted to stay in the right lane out of fear for our safety, we have nowhere to go, no shoulder, just guard rail and whatever was below, and still have traffic all around us going at speed. We took the access roads where we could, but the car continued to lose power at a faster rate. Finally, at the Jeep Dealership in Hillsboro, the service team plugged the jeep in and said a code was thrown but they would not look at it until Monday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692984October 12, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
Vehicle completely lost power while driving nearly resulting in an accident. Engine cut off and loss of power occured including power steering. Vehicle stated to put car in park while Vehicle was still in motion. Vehicle restarted but then the same thing happened. This occured 4 more times. I was able to make it to the dealership near by. I had young children in the car at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692980October 12, 2025
UNKNOWN OR OTHER
Used 2024 Jeep Wrangler 4XE on 10/11/25 and stalled 8 times in 2 miles. had to come to complete stop put in park and restart . I circled back home and used my husbands car to run errand. I tried calling my Dealer and they were closed. My husband tried the Jeep the next day and engine light was on but jeep ran fine. I learned from a Jeep forum today that there was an update released on uconnect on Friday 10/10/25 and it affected lots of Jeep owners with the same symptoms . I did see the notification on Saturday and delayed it the 1st time and Jeep ran fine but the accepted it later and it happened after that. Thank God i was in my quiet neighborhood and returned the Jeep home safely that day. We will report this to our dealer on Monday when they open as this was scary and the engine light is still on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692972October 12, 2025
ENGINE, ELECTRICAL SYSTEM
While driving in town, this vehicle lost power 3 times in 2 blocks. I had to put it in park and restart it each time. It resembles the problem reported as being recalled on 2021-2023 Wranglers, this one is a 2024. I drive on the highway an hour to and from work and am very concerned this could cause a major accident resulting in injury and/or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692971October 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My vehicle completely shut down while driving after a reported connect update issue on 10/10. I was driving down the highway on 10/12 and it completely lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692969October 12, 2025
ENGINE
Jeep is not running properly after a software update. Engine warning lights are coming on and message to pull over and restart. Unable to drive and keep a regular speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692967October 12, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Pulled vehicle out of the garage. Stopped with foot on the brake. Let off the brake to drive and the check engine light came on along with a red light on the gauge cluster with a red wrench. Warning came on the screen saying put vehicle in park and press the start stop button. Vehicle turned back on and the screen said no hybrid power available. Drove down my driveway and complete loss of power. Screen again said put vehicle back in park and press start stop button. Again the vehicle started and I returned to my driveway and parked the vehicle. Check engine light remained on when vehicle was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692965October 12, 2025
FUEL/PROPULSION SYSTEM
Jeep pushed an OTA Software Upgrade on 10/10/2025. The following morning 10/11/2025, while operating the vehicle. The vehicle lost all propulsion and power steering. Check Engine Light Came on and a message “Shift to P to Start” message appeared on the console. Additionally, the traction control system, collision avoidance alarms appeared on the console. Fortunately I was able to navigate the vehicle to the shoulder of the road without getting hit. However, I fear had my newly permitted teenage driver been operating the vehicle the outcome would have been much worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692964October 12, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Updated my jeep (per the prompt) on 10/11. Subsequently Lost power steering and power while driving. Had to turn off the car and restart it. Not safe to drive and unpredictable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692960October 12, 2025
UNKNOWN OR OTHER
My Wrangler 4xe underwent a software update on 10/11 and since then has been stalling. It has been throwing error codes for a “stability control” issue. The car shuts off regardless of your speed, which is extremely dangerous. It left us stranded in the middle of the road several times in our 15 minute drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692958October 12, 2025
POWER TRAIN, STEERING, ENGINE
After applying an OTA (over the air) update from Jeep on 10/11/25 at approximately 1pm EST, the vehicle would drive for about 100 yards and then lose all power. Check engine light came on and a message saying to put in park. This happened when I pulled out of a parking lot and was lucky enough to have enough momentum to get to the side of the road. Restarted the Jeep, drove another 100 yards in the shoulder and it happened again. Was able to get into a parking lot and had to get the Jeep towed to the dealership. I am waiting to hear from the dealership as to the resolution. As of this writing (10/12/25 @ 5:30 pm EST, I have seen 100's of posts regarding the same issue from other Jeep owners and I have yet to see a formal notice from the manufacturer acknowledging the issue with an action plan. The complete lack of quality control from Jeep has put 1,000's of drivers in danger as the vehicle just shuts down without warning. I seriously hope no one is injured or killed due to the gross incompetence of this manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692956October 12, 2025
ENGINE
Jeep/Stellantis pushed an update to the Uconnect System/other electronic controls in our 24 Wrangler 4xe without warning or ability to adequately decline the update that ultimately downloaded into the vehicle. After the update vehicle stalls every 1 to 5 miles. After 30 seconds driver has no control of the vehicle. This presented a situation where we could have been involved in a major accident. Highly unsafe. Jeep apparently knows the issue and has done nothing to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692955October 12, 2025
UNKNOWN OR OTHER
After over the air update "uconnect box update" 10 October 2025 I was driving on local road 15 mph/h after 2 minuts i get notice on dash " Shift to park" Power train go off lost power i need to pull over put car i park shut off restart power was back i was able drive 400 feet same thing lost power Check engine light comes on after rebooting screen i was able drive 15 miles again lost engine power and power steering Every time i got same messege " Shift to Park "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692953October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was driving down and my vehicle lost power. I was able to steer and brake but the gas wouldn’t work. I was able to pull off and restart the vehicle and it did it again with a short amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692947October 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN, ELECTRICAL SYSTEM
Jeep performed over the air update to the telematics box module. After update the vehicle, while in drive and running, driving on a public road way, set off a dash message to “place car in park to start”. Then suddenly can to a very violent stop in traffic. This could have cause an accident or loss of life. Vehicle is at jeep dealer waiting on fix. Thousands of 4xE hybrid jeeps are effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692946October 12, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692943October 12, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Was driving on highway at speed of 60mph then the vehicle loss motive and drifted with no power. Check engine light came on and was able to move to the shoulder. I was able to restart the vehicle but would move for a min then loose power again. Didn't matter whether on electric, hybrid,or gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692939October 12, 2025
ENGINE, STEERING
I did the telematics update from 10/10/25 on 10/11/2025 and I lost power and complete control while driving car just shut off told me to put it in park but I couldn’t shift to park check engine came on. I was able to restart the car and it happened two more times before I was able to get to safety and call for a tow. It seems to be a wide spread issue. That could have caused serious accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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