Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11702799December 3, 2025
ELECTRICAL SYSTEM
I am filing this complaint because my vehicle is subject to Recall 68C (Battery Fire Risk), and the manufacturer's remedy is inadequate, subjecting me to ongoing risk. Immediate Safety Compliance Failure: I cannot safely comply with the required "park away from structures" directive due to my current living situation. Inadequate Remedy Concern: The proposed fix for 68C is software-based. This is insufficient because the previous software fix (Recall 95B for earlier models) failed, leading to continued fires. I demand that NHTSA investigate and mandate a permanent, physical solution (a new battery with a corrected cell design) for Recall 68C, not another potentially ineffective software monitor. Financial Harm: I am also incurring significant, unplanned financial damage (increased fuel costs, paid FPL charging fees) due to the manufacturer-imposed loss of the vehicle's electric functionality. This must be addressed as part of the recall solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702793December 3, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep has issues two safety recalls 68C and 78C . 78C says that engine can be stopped anytime during driving on highway. But they are not fixing it. Battery issue 68C is going on last four years. Where is the accountability? How can they sell a new vehicle in 2024 when they already knew that it had a defective battery ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702788December 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the recall was the second recall that was associated with the VIN. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702778December 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and sat called the Jeep service department where I was going to have it serviced. I informed them of the issue so they could look at it, if I made it to them. The warnings for the check engine light said service stability controls. I proceeded to drive very slowly with my hazards on and still on 10mph very ruggedly; then all of a sudden the vehicle started to pick up speed and the check engine light went off. I was able to get on the highway and safely make it to the Jeep service center where they checked my vehicle but could not find a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702767December 3, 2025
SEATS
The defective component is the cable and handle assembly that controls the rear seat’s ability to fold down and lock securely in the upright position. The dealership confirmed the cable was bound but is refusing to repair it under the factory warranty. This is a safety concern because a faulty mechanism may prevent the seat from locking properly. If the seat cannot stay secured in the upright position, a passenger could be thrown forward during a hard stop or collision, and cargo from the rear could strike occupants. The defect compromises the seat’s ability to restrain passengers and maintain structural stability in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702747December 3, 2025
UNKNOWN OR OTHER
Was driving car and on the intersection it failed to continue to keep going and immediately lost power and would only move at 3 miles per hour. Felt scared and at risk with my toddler in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702735December 3, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle experienced a complete and sudden loss of power, propulsion, and steering control WHILE DRIVING. The vehicle instantly shut down in motion and we were unable to accelerate, control speed, or safely maneuver, steering wheel locked. This created an immediate and severe risk of collision for myself, my spouse, and my young child who was in the vehicle at the time. There are multiple open safety recalls on this vehicle (including electrical system/propulsion defects), but no repairs or remedies are available, and the manufacturer is refusing to provide towing, inspection, or safe transportation. I reported the total power loss to the manufacturer. Despite this being an extremely dangerous event consistent with the recall symptoms, I was repeatedly told the vehicle is “safe to drive in gas mode,” even though they did NOT inspect it, did NOT ask for diagnostic information, and did NOT offer any safety assessment. They refused to authorize towing, refused to authorize inspection, and told me to pay out of pocket for a rental despite the vehicle being unsafe and unusable. The dealership also stated they have no way to repair the recalls and provided no solution or timeline and refused a loaner vehicle. The vehicle cannot be safely driven the 40+ miles to the dealership due to the prior failure. This vehicle is unsafe to operate, has already experienced the failure described in the open recalls, and the manufacturer is not providing any remedy, inspection, transport, or safe alternative transportation. We paid over $100,000 for this vehicle and currently cannot use it at all. I am reporting this because the defect has already occurred and poses a serious safety hazard to us and other drivers. We need NHTSA involvement because the manufacturer is refusing to address or acknowledge the danger despite documentation of total power loss in motion. This incident occurred MULTIPLE TIMES; date is a vague approximate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702733December 3, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM, ENGINE
We are contacting you today because our 2023 Jeep Wrangler 4xe started to exhibit some concerning issues: On a fully charged battery, our Jeep started normally in hybrid mode. After 10-15 miles (down to 51% battery capacity), power switched to Internal Combustion Engine (Engine) After parking, upon restart and re-restart, various malfunctions appeared on dashboard: - Straight to engine power (engine noise), not on electric power (even when still in hybrid mode) - "Service charging system” alert - Engine light on - Plug light on - Battery light on - "Blind spot service unavailable, service required” - On right dial showing “Power" and “Charge", abnormal (?) temporary swing down towards “Charge" - AC not working (no warning, no alert) - Battery still showing 51% After parking, when attempting to charge: - Charging lights start off normally but stop (?) after 30 seconds, and - “Service charging system” flashes back on - Engine light on, Plug light on, etc - AC still not working -The Jeep is now not accelerating normally and seems to lack power -Breaking is unresponsive or lagging Please note, our vehicle was recalled under 95B and was serviced by Kendall Jeep on July 25, 2025 for 1895B182 Reprogram BPCM and Complete Drive Cycle Reoutine. We were told the software update was successful. We have made an appointment with Kendall Jeep to drop our Jeep off on December 8, 2025. We are concerned that our vehicle is unsafe to drive and that MOPAR has not provided a fix for this continuing issue. We included a pic of our dashboard and warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702688December 3, 2025
SUSPENSION
Complaint Summary: Severe, dangerous steering oscillation (“death wobble”) while driving at highway speeds. Violent shaking after hitting a bump on Highway 94 in Minneapolis caused near loss of control. Forced to pull off the road to avoid an accident. Defect recurred continuously, requiring speeds of 25–55 mph for an 800-mile trip to Canada and the entire return trip. This is a known defect documented in EA18-002 and multiple class actions. Description: I was driving my 2023 Jeep Wrangler (VIN [XXX] ) eastbound on Highway 94 in Minneapolis when the front suspension began shaking violently after hitting a bump. The oscillation was so extreme that I thought the vehicle would veer out of control. I had to pull off the road immediately. The shaking recurred with every bump and forced us to drive extremely slow for the remainder of our trip (25–55 mph for over 800 miles each way). This created a major safety hazard during our long-distance travel. After returning home, I drove 90 miles to Billion Jeep in Sioux Falls, where a certified Jeep mechanic diagnosed it instantly as the “death wobble” and stated it was a known recurring defect. I had to pay for repairs out of pocket. Despite the severity of this defect, Chrysler Capital still demanded a $395 disposition fee even though the vehicle was unsafe. I paid it under protest to avoid credit repercussions. Jeep has known of this defect for years (EA18-002, TSBs, class action Flynn v. FCA US LLC), yet it continues in 2023 models. This is a major safety concern and could cause loss of control at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702626December 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
The automatic emergency breaking sensor has not been working ive taken it to the dealer twice. The dealer keeps saying the sensor is on back order and they have no time line or update on when the part will be available. Also i called regarding the hv battery recall and there is no solution to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702585December 2, 2025
ELECTRICAL SYSTEM, SUSPENSION
My vehicle, a 2023 Jeep Wrangler 4xe (VIN [XXX] ), is under recall stating: “A vehicle fire can result in increased risk of occupant injury.” “Owners are advised to refrain from recharging.” “Owners… are advised to park away from structures.” “The remedy… is not currently available.” Vehicle also has front-end instability at 65+ mph. I notice it starting to vibrate/wobble. Dealership will not provide a loaner until a remedy has been identified leaving my family in a very unsafe, potential life threatening position. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702542December 2, 2025
ELECTRICAL SYSTEM
Vehicle was suddenly completely disabled without warning with multiple lights and turtle emblem inside the dash. Battery which is a known problem defect was completely disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702540December 2, 2025
ENGINE, ELECTRICAL SYSTEM, WHEELS
Three active recalls on this vehicle currently and have not had the vehicle a full calendar year yet. Two pertaining to fire-risk recall which can result in increased risk of occupant injury and injury to persons outside vehicle. The recall instructions state there is an issue with battery and engine which can cause fire. The recall instructions state to not charge the vehicle nor park in garage and to park it outside away from buildings due to risk of thermal runway. The engine may contact materials which can also cause fire. Because of this, the vehicle is not safe to drive. My dealership (Jeep, Dodge, Ram, Chrysler in Englewood Cliffs, New Jersey) as well as Jeep has refused to provide a loaner vehicle or transportation assistance free of charge. They informed me I must pay out of pocket for a rental while the recall remedy is being developed causing me to pay for 2 vehicles at the same. There is currently no remedy for this issue and no timeframe of when it will be available. Stellantis has not provided any support despite the safety hazard and the fact that I cannot safely use this vehicle. This leaves me without transportation during a federally mandated safety recall involving a fire risk. I am requesting NHTSA review this issue and contact the involved parties to ensure proper handling of the recall and consumer safety. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702509December 2, 2025
ENGINE
I am filing a complaint with regards to the current recalls on the 2024 wrangler 4xe. My concerns are not only is this not a safe vehicle to be driving it is a lease, a lease that will devalue the car. Chrysler Jeep offered me a rental reimbursement which I can not afford due to the timeline they have given me. January for battery and “second quarter of next year” this could cost me over $7,200 (up to $60 a day with a wait time of 6 months to wait for a repair) along with my monthly lease payment and insurance I have to pay on car that I feel unsafe driving I can not afford to pay upfront for a rental. Not sure if this is a breach of contract on their end. To ask someone who needs car for work to drive a vehicle that could catch fire or loose power while driving is unacceptable. There is also an artilcle on wtol.com stating there is a DO NOT DRIVE issued for this particular model published 11/18/25 I want some sort of resolution asap. As of now I am not driving car. Was also told by Stellantis they would tow my car and give me a loaner. They disconnected my call never noted it in my file and when I called back they had no idea who told me that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702471December 2, 2025
SUSPENSION, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. about it 4 times now with no call backs. 2. The new tires that came with my jeep from the factory only lasted about half their treadwear. I had to replace prematurely at 30,000 miles bc they were causing a “deathwobble” on my jeep at speeds of 60-70mph and they were also messing with my alignment which I paid the dealer to try to fix but they’ll couldn’t bc it turns out it was the tires the whole time but they’ll couldn’t bc couldn’t figure this out. The independent tire shop figured it out. 3. This is the most worrisome They just sent me another recall about the high voltage battery pack being dangerous and poasibly catching fire. It says not to charge it or park it near structures. This is the 2nd or 3rd recall of this sort and it’s not allowing me to use the electric features on my vehicle which I paid extra for when I bought it and I pay yearly for with insurance and taxes.. I need compensation or a vehicle exchange or a buyback so that I can use my vehicle as it is intended to be used. This is a clear violation of that. Please help me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702460December 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that a recall repair for the battery was previously completed in 2023. The contact called a dealer and the manufacturer and was advised that the remedy was not yet available and to follow the instructions not to park the vehicle near any structures or other vehicles, and not to charge the battery due to the risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702456December 2, 2025
UNKNOWN OR OTHER
Hi, I am writing regarding my leased 2024 Jeep Wrangler 4xe (VIN: [XXX] ), which is currently under both fire-risk safety recalls. I have been advised not to charge the vehicle and to keep it parked away from my home, buildings, and other cars due to the potential battery fire hazard. At this time, the dealership has confirmed that they are unable to perform the recall repair or provide a timeline for when the necessary parts and remedy will be available. As a result, the vehicle is not safe or practical to use and I am paying for a vehicle I cannot use for reasons intended. Given that the vehicle is unusable due to an unresolved safety defect, I am requesting an early lease termination or manufacturer-assisted replacement. I believe this falls under a reasonable expectation for relief when a vehicle cannot be safely operated and the manufacturer cannot complete the required recall repair within a reasonable timeframe. Please open a case for review and advise on the next steps. I am happy to provide any additional documentation you may need, including the recall notice and my communications with the dealer. I have called Jeep & Stellantis multiple times and neither are willing to help me resolve this issue. I have also opened a case with the BBB. Thank you for your prompt attention to this matter. I look forward to resolving this as soon as possible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702421December 2, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle: 2024 Jeep Wrangler 4xe My vehicle has two separate critical safety recalls with no remedy available: High-voltage battery fire risk (vehicle may catch fire even when parked; cannot charge; must park outside). Recall 68C for engine contamination with sand causing catastrophic engine failure, fire, and sudden loss of propulsion. Jeep states that repair parts are unavailable for both recalls. This makes the vehicle unsafe to drive, unsafe to charge, unsafe to park near structures, and unusable for transportation. I am requesting NHTSA intervention to compel Stellantis to provide a remedy or repurchase the unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702396December 2, 2025
ELECTRICAL SYSTEM
Radio keeps resetting it self, the screen freezes then shuts off. Now the door locks are not working correctly. Ever since I bought the jeep brand new the key fob does not always unlock the doors. Jeep dealership along with the engineers do not know how to fix the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702385December 1, 2025
UNKNOWN OR OTHER
I am filing a complaint regarding my 2024 Jeep Wrangler under an active safety recall involving the high-voltage battery. Jeep has stated that there is no repair available and advised owners not to charge the vehicle and not to park it in a garage or near structures due to a potential fire risk. This creates a major safety hazard, and I am unable to use the vehicle as intended. The recall has caused: • Loss of use • Safety concerns for my home and family • Diminished value of the vehicle I am requesting NHTSA to investigate the delay and require Jeep/Stellantis to provide an immediate remedy, repairs, loaner vehicle, or buyback.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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