Jeep Liberty Complaints

8,882 consumer complaints on file.

#10203037September 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2005 JEEP LIBERTY HAS BEEN PULLING TO THE RIGHT SINCE I HAD THE DEALERSHIP REPLACE THE LOWER BALL JOINTS DUE TO THE RECALL. I'VE COMPLAINED TO THE DEALERSHIP SINCE IT WAS DONE AND THEY'VE TAKEN IT IN AND LOOKED AT IT SEVERAL TIMES. IT HAS BEEN ALIGNED AND THE TIRES HAVE BEEN ROTATED MORE THAN IS SPECIFIED JUST TRYING TO GET IT TO DRIVE STRAIGHT DOWN THE ROAD AGAIN. IT HAS TORN UP TO INNER RIGHT FRONT FENDER WELLS AND HAS WORN THE TIRE DOWN ON THE RIGHT FRONT SIDE. I DON'T BELIEVE MY VEHICLE IS SAFE TO DRIVE. IT'S DIFFICULT TO KEEP IT ON THE ROAD BECAUSE IF I LET GO OF THE STEERING WHEEL EVEN FOR A MOMENT IT VEERS OFF TO THE RIGHT IMMEDIATELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203768September 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STEERING:RACK AND PINION, SUSPENSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LTR RE RECALLS ON HER DAIMLER CHRYSLER PURCHASED BACK IN AUGUST 13, 2001. *KB THE CONSUMER STATED THE VEHICLE HAS BEEN RECALLED MORE THAN 3 TIMES AND SUPPOSEDLY FIXED OVER 6 TIMES REGARDING THE BALL JOINTS. THE CONSUMER HAD AN ACCIDENT. THE BALL JOINT BROKE WHILE THE CONSUMER WAS ATTEMPTING TO PARK. THE RADIATOR WAS LEAKING AT THE SEAM. THE RIGHT FRONT HUB BEARING WAS NOISY. THE CD CHANGER WOULD SKIP AFTER A FEW SONGS. THE DEALER FOUND AN INTERNAL FAULT. THERE WAS A HEAVY CRUNCHY NOISE WHEN DRIVING, STOPPING AND MAKING TURNS. THE FRONT STABILIZER/SWAY BAR WAS REPLACED. THE RACK AND PINION WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203744September 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY RECALL REPAIR FOR LOWER BALL JOINTS. CUSTOMER STATES THAT THEY WERE PLACED ON A WAITING LIST IN JANUARY OF 2007. IN JULY CUSTOMER RECEIVED ANOTHER NOTICE. DEALER SAID THEY WERE NOW #500 ON THE WAITING LIST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202845September 12, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ELECTRIC COOLING FAN BLADES DISINTEGRATED PENETRATING THE FAN SHROUD AND DAMAGING THE RADIATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202571September 11, 2007
TIRES:SIDEWALL
SIDE WALL BLOW OUT. *TR THE CONSUMER STATED THE TIRE JUST BLEW OUT ON THE HIGHWAY, NO FOREIGN OBJECTS FOUND IN THE TIRE. UPDATED 10/11/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202132September 7, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINT FAILED AND THE WHEEL FELL UNDERNEATH THE VEHICLE WHILE DRIVING. THE VEHICLE IS CURRENTLY AT THE REPAIR SHOP. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202142September 7, 2007
VISIBILITY, ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON WEDNESDAY, SEPTEMBER 5, 2007, AT APPROXIMATELY 8:30PM BOTH MY HUSBAND AND I GOT IN OUR 2006 JEEP LIBERTY WITH ONLY 9,188 MILES TO DRIVE HOME. UPON TURNING ON THE VEHICLE WE TURNED UP THE AIR CONDITIONER AND HEARD A GRINDING SOUND. UNSURE OF WHAT THE NOISE WAS, MY HUSBAND TURNED DOWN THE AIR FOR A MOMENT. AS HE TURNED THE AIR BACK UP THE BLOWER FAN FELL OUT OF THE DASHBOARD AND INTO THE FOOT AREA OF THE PASSENGER FRONT SEAT WHERE I WAS SITTING. THE BLOWER FAN WAS STILL TURNING AS IT MADE CONTACT WITH MY FEET BECAUSE IT DID NOT DETACH FROM THE ELECTRICAL WIRING. THE BLOWER FAN CONTINUED RUNNING UNTIL MY HUSBAND SHUT OFF THE VEHICLE. DUE TO THE FACT THAT I WAS WEARING SANDALS WHEN THE BLOWER FAN FELL OUT OF THE DASHBOARD MY TOES WERE SEVERELY LACERATED AND SUFFERED ABRASIONS. THESE INJURIES REQUIRED ME TO SEEK MEDICAL ATTENTION. DUE TO THIS INJURY I HAVE HAD TO MISS WORK, AS IT IS NOT POSSIBLE FOR ME TO WEAR SHOES, STAND FOR ANY LENGTH OF TIME, OR SIT WITHOUT ELEVATING MY FEET. THIS INCIDENT ALONG WITH OTHER MULTIPLE FAULTY WINDOW COMPONENTS, ALL OF WHICH ARE WARRANTY ITEMS, CAUSE US CONCERN. PARTICULARLY SINCE THE BLOWER FAN WAS A RECALLED PART AND HAD RECENTLY BEEN REPLACED. WE NO LONGER FEEL THAT THIS VEHICLE IS SAFE TO OPERATE AND HAVE CONTACTED CHRYSLER HEADQUARTERS CUSTOMER SERVICE CALL CENTER FOR ASSISTANCE AND ARE AWAITING AN INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10202151September 7, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS REFUSED TO LOCK, REGARDLESS OF MANUAL AND REMOTE ATTEMPTS. THE DEALER STATED THAT THE DOOR LOCKS FAILED, HOWEVER, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT MILEAGE WAS 99,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 07/29/08.*LJ UPDATED 08/06/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202082September 6, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT LEASES A 2006 JEEP LIBERTY. THE CONTACT SCHEDULED AN APPOINTMENT IN JUNE OF 2007 TO HAVE THE BLOWER MOTOR REPLACED. HE STATED THAT THE PART FOR THE REPAIR IS STILL UNAVAILABLE IN SEPTEMBER OF 2007. THE AIR CONDITIONING SYSTEM HESITATES WHEN IT IS ACTIVATED. THE DEALER CANNOT PROVIDE A SPECIFIC DATE AS TO WHEN THE MANUFACTURER WILL HAVE THE PART. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202104September 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE VEHICLE WAS DESTROYED. SHE SUFFERED A CONCUSSION AND HER LEFT ARM WAS DISLOCATED. SHE WAS TRANSPORTED TO THE HOSPITAL BY AN AMBULANCE AND A POLICE REPORT WAS FILED. A MECHANIC STATED THAT THE LOWER BALL JOINTS WERE FAILING. THE CURRENT AND FAILURE MILEAGES WERE 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10201842September 4, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY LATEST JEEP, A 2006 LIBERTY (WITH FEWER THAN 16000 MILES), HAS GONE TO THE SHOP 5 TIMES FOR 5 BROKEN WINDOWS (CABLES/REGULATORS). THEY JUST ROLLED DOWN ONE DAY AND REFUSED TO ROLL BACK UP AGAIN. THE FIRST WINDOW BROKE ABOUT ONE MONTH AFTER I PURCHASED THE SUV. ANOTHER OF THE WINDOWS HAS BROKEN TWICE, WITHIN 6 MONTHS OF THE FIRST "REPAIR." THEN I HAD TO TAKE IT IN RECENTLY WITH TWO WINDOWS BROKEN AT THE SAME TIME. IT'S RIDICULOUS! *JB UPDATED 10/10/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202626September 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY RECALL FOR LOWER BALL JOINT REPAIR. CUSTOMER STATED THAT THE DEALERSHIP PLACED HER ON A WAITING LIST. CUSTOMER ALSO STATES THAT THEY HAVE BEEN ON THIS WAITING LIST SINCE MARCH 30, 2007. *KB THE CONSUMER STATED RECEIVED A RECALL ON THE LOWER BALL JOINT FOR HER SPECIFIC VEHICLE BUT THE RECALL HAS NOT BEEN PERFORMED AS OF YET DUE TO THE FACT THE DEALER DOES NOT HAVE THE PARTS TO PERFORM THE RECALL. THE CONSUMER STATED PURCHASED A NEW TIRE AND HAVE THE TIRES ROTATED TO FIX THE PROBLEM BUT THE NEW TIRE DID NOT HELP. THE CONSUMER STATED CONTACTED DEALER WHO INFORMED HER THEY HAVE NOT RECEIVED THE PART AS OF YET. THE CONSUMER FURTHER STATED CONTACTED DAIMLER CHRYSLER WHO WOULD CONTACT THE DEALER TO UPGRADE THE CONSUMERS ORDER. THE CONSUMER STATED WAS INFORMED TO CONTACT ANOTHER LOCAL DEALER TO NO AVAIL. THE CONSUMER IS REQUESTING HELP WITH THE RECALL FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201324August 31, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 LIBERTY DEVELOPED A SHUDDER IN THE POWER TRAIN AT SPEEDS BETWEEN 30-45 MPH. I HAVE BROUGHT THE CAR BACK TO THE DEALER 5 TIMES IN FIVE WEEKS. THEY CLAIM IT IS A NEW TRANSMISSION DESIGN BY CHRYSLER TO GET BETTER MILEAGE. I CLAIM IT IS THE WORST ACTING AUTOMATIC TRANSMISSION I HAVE EVER OWNED (40YR OF DRIVING). THE DEALER ALSO CLAIMS THAT THE TRANSMISSION IS ACTING THE WAY IT WAS DESIGNED TO ACT. YET, THE SALES FORCE NEVER MENTIONED THE UNIQUENESS OF THE NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201328August 31, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. THE DEALER STATED THAT THE PLATE SHEARED THE BOLTS OFF THE TRANSMISSION, WHICH CAUSED THE METAL TO ENTER THE TRANSMISSION. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. AS OF AUGUST 31, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201195August 30, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 2 MPH, THE CONTACT HEARD A LOUD SNAP COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE DRIVER SIDE UPPER BALL JOINT SNAPPED. THE CONTACT RECEIVED AND THE VEHICLE WAS SERVICED FOR RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 09/18/07 *TR RECEIVED 12/12/07 *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201269August 30, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE LOWER BALL JOINTS WERE REPLACED DUE TO NHTSA CAMPAIGN NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). WHILE PERFORMING THE REPLACEMENT, THE DEALER NOTICED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED, HOWEVER, THEY WERE NOT UNDER A RECALL. THE DEALER REPAIRED THE UPPER BALL JOINTS. THE CURRENT AND FAILURE MILEAGES WERE 39,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201108August 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE ROLLS BACKWARDS WHEN PRESSURE IS RELEASED FROM THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE IDLE COULD BE ADJUSTED, BUT ONLY WITH CHRYSLER'S PERMISSION. THE CURRENT MILEAGE WAS 3,900 AND FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201141August 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING, EQUIPMENT
IN NOVEMBER OF 2006, I HAD A RECALL FIXED FOR THE "FRONT:CONTROL ARM:LOWER BALL JOINT" WHEN THE PARTS BECAME AVAILABLE. I BROUGHT THE CAR BACK 3 DAYS LATER HAVING ISSUES WITH THE STEERING AND HEARING A NOISE. THE DEALERSHIP TOOK THE CAR FOR A FEW DAYS AND DID A COMPLETE INSPECTION AND ASSURED ME THE NEW PARTS WERE SUFFICIENT. EVERY NOW AND THEN (NOT CONSTANT, BUT SCARCELY) WHEN I WOULD TURN THE WHEEL JUST A LITTLE, THE CAR WOULD TURN AS IF I HAD TURNED MY WHEEL ALL THE WAY. IT SCARED ME A FEW TIMES, BUT IT DIDN'T HAPPEN OFTEN AT ALL, SO I DIDN'T THINK MUCH OF IT. ON MAY 31, 2007, I WAS MERGING ONTO I-91 IN CONNECTICUT DRIVING ONLY 22 MILES PER HOUR, AND MY CAR DID THAT VERY THING. I WENT UP AND OVER THE CURB, UP THE EMBANKMENT AND CRASHED INTO A STEEL CONNECTICUT STATE SIGN. IF IT WASN'T FOR THE SIGN, I WOULD HAVE CONTINUED TO LOSE CONTROL AND POSSIBLY BEEN KILLED. HITTING THE SIGN SWUNG MY BACK END AROUND, WHERE I ROLLED DOWN THE EMBANKMENT AND TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY. MY CAR SUSTAINED OVER $7,000 WORTH OF DAMAGE AND HAS DAMAGED MY PERFECT DRIVING RECORD. NO OTHER CAR WAS INVOLVED AND NO ONE WAS HURT, INCLUDING MYSELF. I WAS VERY FORTUNATE, BUT I FEEL THERE NEEDS TO BE FURTHER INVESTIGATION INTO THE PREVIOUS RECALL AND POSSIBLY A NEW RECALL SHOULD BE POSTED TO ELIMINATE THIS PROBLEM. THE PROBLEM STILL EXISTS DESPITE THE RECALL FROM LAST YEAR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10201163August 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 10 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO CONTROL THE STEERING WHEEL AND PULL OVER. SHE HEARD A LOUD THUMPING NOISE COMING FROM THE DRIVER SIDE OF THE VEHICLE. TRIPLE A REMOVED THE TIRE AND STATED THAT THE FAILURE WAS CAUSED BY THE LOWER BALL JOINTS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201011August 28, 2007
TIRES
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE CAN ONLY PURCHASE P215\75\R16 SIZED TIRES BECAUSE THERE ARE NO SNOW TIRES AVAILABLE FOR HIS VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED TRIED SEVERAL DIFFERENT DEPARTMENTS TO OBTAIN THE SNOW TIRES TO NO AVAIL WAS INFORMED BY DEALER IF ANY ALTERATIONS WERE MADE TO THE SIZE OF THE TIRE THE WARRANTY WILL BE NULL AND VOID. UPDATED 09/10/07 *TR UPDATED 09/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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