Jeep Liberty Complaints

8,882 consumer complaints on file.

#10199480August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS ON OCTOBER 26,2006 AND HAS BEEN PLACED ON TWO DIFFERENT WAITING LISTS. IT HAS BEEN NEARLY ONE YEAR SINCE THE NOTICE WAS RECEIVED AND SHE STILL HAS BEEN UNABLE TO GET HER VEHICLE SERVICED. SHE HAS BEEN TO TWO DEALERS AND THEY BOTH STATED THAT THEY ARE NOT RECEIVING THE SUFFICIENT AMOUNT OF PARTS TO SATISFY THE HIGH DEMAND. THE CURRENT MILEAGE WAS 58,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 08/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199486August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE TOOK THE VEHICLE TO THE SHOP FOR REPAIR AND THEY INFORMED HER THAT THE VEHICLE ALSO HAS A DEFECTIVE UPPER BALL JOINT. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE FEELS THAT THE REPAIR AND THE COSTS SHOULD BE INCLUDED IN THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199505August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE. THE CONTACT STATED THAT THE WHEELS BEGAN SHAKING VERY ROUGHLY AND EVENTUALLY DETACHED FROM THE VEHICLE. HOWEVER, THE VEHICLE CONTINUED TO DRIVE FORWARD. APPROXIMATELY 3-4 YEARS AGO, THE DEALER REPLACED THE LOWER BALL JOINTS. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 44,081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199601August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED MY 2004 JEEP LIBERTY 3 MONTHS AGO FROM THE JEEP DEALERSHIP IN ROCKVILLE, MD. THIS WEEK I GOT A LETTER IN THE MAIL SAYING THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS, IMMEDIATELY AFTER READING THIS I CALLED MY DEALERSHIP TO MAKE AN APPOINTMENT TO GET THIS FIXED. THE DEALERSHIP TELLS ME THAT THE PARTS ARE ON BACKUP AND WONT BE IN THE SHOP FOR A FEW MONTHS! THIS IS A HUGE CONCERN AND PROBLEM, I SHARE THIS VEHICLE WITH MY 21 YEAR OLD SISTER AND AM AFRAID OF OUR POWER STEERING GOING OUT ON US AND CAUSING A DANGEROUS ACCIDENT. A FEW MONTHS IS WAY TOO LONG TO WAIT ON A RECALL AS SERIOUS AS THIS! I WOULD APPRECIATE HELP WITH THIS VERY SERIOUS ISSUE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199430August 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 25 MPH, THE STEERING WHEEL LOCKED. THE CONTACT LOST CONTROL AND THE VEHICLE PROCEEDED ONTO THE OTHER SIDE OF THE ROAD, WHERE IT CRASHED INTO AN IDLE VEHICLE. THE WEATHER CONDITIONS WERE RAINY. THERE WERE NO INJURIES. ONE WEEK PRIOR TO THE CRASH, THE CONTACT STATED THAT THE VEHICLE FELT STRANGE, BUT ASSUMED THAT IT WAS DUE TO THE RAIN. SHE RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS THE DAY AFTER THE CRASH. THE VEHICLE IS UNABLE TO BE DRIVEN AND IS PARKED AT HER RESIDENCE. POLICE REPORT NUMBER 10060304 WAS FILED. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 41,802.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10199447August 13, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT HER VEHICLE MAY OVERHEAT AND CAUSE AN INTERIOR FIRE. SHE STATED THAT THE TEMPERATURE GAUGE ON THE DASHBOARD WAS RISING. THE DEALER HAS NOT RECEIVED THE PARTS YET TO REPAIR THE VEHICLE, BUT WILL MAKE THE REPAIR ONCE THEY BECOME AVAILABLE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 16,456 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199454August 13, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE LEAVING A PARKING LOT, THE ELECTRIC COOLING FAN BLADES ON MY 2002 JEEP LIBERTY 4WD LIMITED BROKE APART SENDING PIECES THROUGH THE SHROUD IN SEVERAL PLACES. JUST HOURS BEFORE, I WAS CHECKING THE ENGINE FOR AN INTERMITTENT NOISE. I WOULD HAVE BEEN SEVERELY INJURED IF THE FAN DISINTEGRATED WHILE CHECKING THE OUT THE NOISE! I HAVE AN APPOINTMENT WITH THE DEALER FOR REPAIRS. I HAVE BEEN TOLD THAT THE REPAIR IS NOT COVERED UNDER WARRANTY OR RECALL ACTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200272August 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP LIBERTY SAFETY RECALL F23-LOWER BALL JOINTS CUSTOMER STATES THAT THEY HAVE RECEIVED A SECOND LETTER BUT THE DEALERSHIP HAS YET TO REPAIR HIS CAR FROM THE FIRST ONE**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199044August 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE IN JANUARY ABOUT THE LOWER BALL JOINTS ON JEEP LIBERTY'S. I CALLED MY DEALER IN ORDER TO HAVE THE DEFECT CORRECTED AND WAS TOLD THAT I WAS "PUT ON THE LIST." IT IS NOW AUGUST AND I STILL HAVEN'T RECEIVED A CALL BACK TO GET THE DEFECT CORRECTED. I CALLED TO ASK THE DEALERSHIP IF THEY COULD GIVE ME A TIME FRAME ON HOW LONG IT WOULD BE BEFORE I GOT MY JEEP FIXED AND THEY SAID "IT IS A LONG LIST, YOU WILL BE CALLED. CHRYSLER ONLY SENDS US TWO REPLACEMENT PARTS A WEEK." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199101August 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE BEEN WAITING TO HEAR FROM BERGERON CHRYSLER JEEP TO ADDRESS A SAFETY RECALL NOTICE I RECEIVED FOR MY JEEP LIBERTY. THE LAST TIME THEY CONTACTED ME WAS NOVEMBER 10, 2006 TO LET ME KNOW THEY WOULD BE IN TOUCH. AS OF TODAY, I STILL HAVE NOT HEARD FROM THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199276August 10, 2007
SUSPENSION:FRONT
TL*-THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 25 MPH HE LOST CONTROL OF THE VEHICLE. HE HIT A BOLDER ON THE ROAD. ROAD CONDITIONS WERE SOMEWHAT RAINY. THE VEHICLE WAS AT THE BODY SHOP AND THEY ARE REPAIRING THE FRONT SUSPENSION OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 93,000. THE CONSUMER PROVIDED A COPY OF THE RECALL NOTICE, INSURANCE INFORMATION, PHILADELPHIA NON REPORTABLE ACCIDENT REPORT AND ESTIMATE OF REPAIRS STATING THE VEHICLE IS A TOTAL LOSS. UPDATED 09/04/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10198951August 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER 06V288000 (LOWER BALL JOINT). THE CONTACT WAS CHARGED A LABOR FEE FOR A STRIPPED CAP SCREW. THE CURRENT MILEAGE WAS 56,667. THERE WAS NO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198975August 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED SAFETY RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) TWO DAYS AGO. SHE CALLED NUMEROUS DEALERS, BUT HAS BEEN UNABLE TO SCHEDULE AN APPOINTMENT. THE RECALL NOTICE STATED THAT THE REPAIR WOULD TAKE 30 MINUTES TO COMPLETE, HOWEVER, WHEN SHE CONTACTED THE LOCAL DEALER, THEY STATED THAT IT WOULD TAKE A 1/2 DAY TO A FULL DAY. THE DEALER ALSO STATED THAT THEY WERE NOT RESPONSIBLE FOR PROVIDING A RENTAL OR LOANER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198984August 9, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE BRAKE LIGHTS HAD GONE OUT COMPLETELY. THE SERVICE STATION STATED THAT THE LIGHT BULBS FAILED AND THEY REPLACED THE BULBS. THE CURRENT MILEAGE WAS 66,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198991August 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. BEGINNING ON DECEMBER 20, 2006, THE CONTACT HAS RECEIVED TWO NOTICES FOR RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE HAS ATTEMPTED TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR, BUT THE DEALER CONTINUES TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THEY DO NOT HAVE TIME TO MAKE THE REPAIR. THE MANUFACTURER PLACES HIM ON HOLD EACH TIME HE CALLS. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198809August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 38 MPH, THE VEHICLE PULLED TO THE RIGHT AND DROVE INTO A DITCH. SHE TURNED THE STEERING WHEEL TO THE LEFT AND CRASHED INTO A DRAIN PIPE, WHICH CAUSED THE VEHICLE TO ROLL OVER. THE TOW TRUCK DRIVER BELIEVED THAT A FAILED AXLE CAUSED THE CRASH. THE INSURANCE COMPANY STATED THAT THE VEHICLE ROLLED OVER DUE TO CRASHING INTO THE DRAIN PIPE. THE DRIVER SUSTAINED A BROKEN WRIST. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN ID # 06V288000) ONE MONTH AFTER THE CRASH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 99,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10198816August 8, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE ELECTRICAL SYSTEM (NHTSA CAMPAIGN # 07V089000) IN JUNE OF 2007. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY DID NOT PERFORM THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE. AS OF AUGUST 8, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 10,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198831August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE VEHICLE. HE STATED THAT THE LOWER BALL JOINTS SEPARATED. THE SERVICE STATION REPAIRED THE DRIVER SIDE FRONT AXLE AND UPPER TIE ROD. THE CURRENT MILEAGE WAS 107,536 AND FAILURE MILEAGE WAS 107,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198883August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY DEALERSHIP HAS FAILED TO ADDRESS A SAFETY RECALL WITHIN A REASONABLE PERIOD OF TIME. THE RECALL WAS ISSUED BY DAIMLER CHRYSLER OVER 12 MONTHS AGO, AND I'VE REGISTERED MY VEHICLE WITH BOTH THE MANUFACTURER AND THE DEALERSHIP. HOWEVER, I'VE NOT RECEIVED ANY FOLLOW-UP SINCE THE REGISTRATION. THIS IS UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198898August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE LOWER BALL JOINT RECALL, AND THE DEALERSHIP STATED THAT THERE WAS A WAITING LIST TO WHICH THEY COULD BE ADDED. THE CONTACT HAS BEEN WAITING SINCE NOVEMBER OF 2006, AND HAD NOT RECEIVED A CALL FROM THE DEALERSHIP. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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