Jeep Liberty Complaints

8,882 consumer complaints on file.

#10208064November 6, 2007
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE DRIVER AND PASSENGER SIDE SEAT BELTS WERE CUT CLOSE TO THE RETRACTOR. THE DEALER REPLACED BOTH FRONT SEAT BELTS. THE CAUSE OF THE FAILURES WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 28,373. UPDATED 01/09/08. *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208305November 2, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 JEEP LIBERTY MAKING A TERRIBLE GRINDING NOISE. CUSTOMER STATES THAT THE GRINDING NOISE IS LOUD AND SOUNDS LIKE METAL SCRAPING METAL. CONSUMER WAS INFORMED THAT THE SOUND WAS FROM THE REAR BRAKES. *KB THE CONSUMER STATED THE REAR BRAKES WERE REPLACED AND THE NOISE WENT AWAY FOR A FEW WEEKS, BUT THEN IT RETURNED. AN ANTI-SQUEAL COMPOUND WAS APPLIED TO THE REAR BRAKES AND AGAIN, THE NOISE WENT AWAY FOR A FEW WEEKS. THE PROBLEM WAS CAUSED BY WORN ROTORS ON THE REAR BRAKES AND IN ORDER FOR THE PROBLEM TO BE CORRECTED, THE REAR ROTORS AND THE REAR PARK SHOES NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207302October 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING BETWEEN 30-40 MPH, THE LOWER BALL JOINTS MADE A THUMPING SOUND AND FELL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HER HUSBAND PLACED THE LOWER BALL JOINT BACK ON THE VEHICLE. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS. SHE SCHEDULED AN APPOINTMENT AND TOOK HER VEHICLE IN ON THE APPOINTED DATE AND TIME. SHE WAITED FOR ONE AND A HALF HOURS AND WAS ADVISED TO SCHEDULE ANOTHER APPOINTMENT FOR A TIME WHEN SHE COULD LEAVE THE VEHICLE AT THE DEALER. SHE WAS INFORMED THAT IT WAS FINE FOR HER TO DRIVE HER VEHICLE. WHILE DRIVING HOME, SHE HEARD A SPLASH AGAINST THE TIRE WHEEL. THE BOOT THAT HOLDS THE GREASE BUSTED. THE VEHICLE IS CURRENTLY PARKED IN FRONT OF HER HOME. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207357October 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE GEARSHIFT LOCKS IN PARK AND CANNOT BE MOVED. THE PROBLEM OCCURS INCONSISTENTLY, AND ALTHOUGH IT HAS BEEN BROUGHT TO THE DEALER TWICE FOR THIS PROBLEM, THEY STATE THAT THERE IS NO IDENTIFIABLE PROBLEM WITH THE SYSTEM AND NO SURE WAY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207362October 29, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAILURE OF POWER WINDOW CABLE CAUSED REAR DOOR TO BE "DEADBOLTED" CLOSED WITHOUT THE ABILITY TO OPEN WHEN THE CABLE SNAKED ITS WAY INTO THE DOOR CATCH SYSTEM. WHEN ADDING THIS INFORMATION TO A FORUM IT WAS BROUGHT UP BY OTHER MEMBERS THAT THIS HAS HAPPENED TO THEM AS WELL. THIS "DEADBOLTING" OF THE DOORS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206777October 24, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE VEHICLE BECAME VERY UNSTEADY. THE FAILURE WAS ALSO NOTICED WHILE DRIVING AT ALL SPEEDS. THE CONTACT STATED THAT THE VEHICLE MADE A SEVERE CLUNKING NOISE PRIOR TO THE UPPER BALL JOINTS FAILING. THE VEHICLE IS CURRENTLY AT THE STATE INSPECTION STATION. THE UPPER CONTROL ARM WAS REPLACED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206310October 19, 2007
ELECTRICAL SYSTEM:IGNITION
AT 3000 MILES FROM NEW IT BECAME DIFFICULT TO REMOVE THE KEY EVEN THOUGH THE VEHICLE WAS IN PARK. SOMETIMES THE DRIVER HAD TO RESTART THE VEHICLE SEVERAL TIMES AND MOVE THE GEARSHIFT INTO PARK MULTIPLE TIMES BEFORE THE KEY COULD BE REMOVED. AFTER THIS OCCURRED MANY TIMES THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. UNKNOWN PARTS WERE REPLACED AND THE PROBLEM WAS FIXED. NOW AT 7000 MILES FROM NEW THE PROBLEM HAS REOCCURRED. FROM READING BLOGS ON THE WEB THIS IS A LONGSTANDING PROBLEM THAT THE MANUFACTURER IS UNABLE OR UNWILLING TO CORRECT PERMANENTLY! THE NECESSITY TO CARRY ON WITH ONE'S DAY MEANS THAT THE KEY WILL BE LEFT IN THE IGNITION WITH THE CAR UNATTENDED WITH ALL THE SAFETY IMPLICATIONS THAT IMPLIES; THEFT, CHILDREN,ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206192October 18, 2007
ELECTRONIC STABILITY CONTROL (ESC)
I RECENTLY PURCHASED A NEW 2006 JEEP LIBERTY AND HAVE HAD REPEATED PROBLEM WITH THE ROLLOVER PROTECTION PROGRAM SAFETY SYSTEM. HERE'S WHAT HAS BEEN HAPPENING: I WOULD BE DRIVING DOWN THE STREET IN A STRAIGHT LINE, SAY 30 MPH, AND THE SYSTEM WARNING LIGHTS WOULD GO ON, THEN MY ANTI-LOCK BRAKES WOULD BEGIN FIRING BECAUSE THEY THINK THAT THE CAR IS ABOUT TO ROLL OVER. AFTER A FEW SECONDS, THIS WOULD STOP. BUT AFTER THAT, SOMETIMES THE BRAKES LOCKED UP ALTOGETHER. OTHER TIMES DRIVING WENT BACK TO NORMAL EXCEPT FOR THE WARNING LIGHT STAYING ON. IT'S A LITTLE SCARY AND MORE THAN A LITTLE DANGEROUS FOR YOUR BRAKES TO LOCK UP THIS WAY. THE CAR WAS IN THE SHOP FOR WEEKS. I SPENT HUNDREDS ON RENTAL CARS. AND I HAD TO REPLACE MY BACK BRAKES AT 16,000 MILES. I BELIEVE THAT WAS DUE TO THIS SYSTEM MALFUNCTIONING. THIS IS AN ONGOING PROBLEM. THIS IS A VITAL SAFETY SYSTEM, BUT THE DEALER AND JEEP DON'T REALLY WANT TO ADDRESS THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205966October 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2006 JEEP LIBERTY CRD BEGAN STALLING WHILE ON THE INTERSTATE. DRIVING STARTED OUT NORMAL, THEN SUDDENLY WHILE AT A STEADY 65 MPH THE JEEP BEGAN MAKING A LOUD NOISE AND NOT RESPONDING TO ACCELERATION. THIS WENT ON AND OFF INTERMITTENTLY FOR 5 MILES TO THE NEXT EXIT OFF THE FREEWAY, THEN IT OCCURRED INTERMITTENTLY ON A HIGHWAY THEN SIDE STREETS UNTIL I MADE IT HOME. FROM A DEAD STOP IT WAS EXTREMELY SLUGGISH TO GET GOING AT ALL. THE SYMPTOMS POINT TO TORQUE CONVERTER ISSUES, I HAD PREVIOUSLY HAD THE TORQUE CONVERTER RECALL WORK DONE AT THE DEALER IN DECEMBER 2006, APPARENTLY THAT DIDN'T EVEN LAST A YEAR. IT IS UNACCEPTABLE TO STALL ON A FREEWAY, LET ALONE SIDE ROADS. THE DEALER WAS UNABLE TO SCHEDULE A VISIT FOR WELL OVER A WEEK, IT GOES IN TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206015October 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I AM HAVING SHUDDER /SHUDDER AT ANYWHERE BETWEEN 30-45 MPH. IT FEELS LIKE MY CAR IS SEARCHING FOR A GEAR , IT SURGES. TORQUE CONVERTER COULD BE THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206003October 17, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WAS ON MY WAY TO WORK DRIVING MY 2002 JEEP LIBERTY WHEN I HEARD A STRANGE NOISE. I PULLED OVER TO CHECK FOR ANY VISIBLE PROBLEM. I FOUND NOTHING. I BEGAN TO DRIVER A SHORT DISTANCE WHEN I HEARD A LOUD NOISE COMING FROM THE RIGHT FRONT END. WHEN I TO PULLOVER THE VEHICLE LOST CONTROL. FORTUNATELY I WAS ABLE TO STOP THE CAR . AGAIN I STEPPED OUT OF THE CAR TO CHECK FOR A PROBLEM. ONCE AGAIN I SAW NOTHING VISIBLY WRONG. I SLOWLY MOVED THE CAR OUT OF TRAFFIC WHEN MY JEEP LUNGED FORWARD AND CAME TO A FULL STOP. WHEN I CHECKED FOR THE PROBLEM MY RIGHT FRONT WHEEL HAD FALLEN OFF. WHAT A SCARE. THIS COULD OF ENDED UP BEING A VERY TRAGIC ACCIDENT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205830October 16, 2007
SERVICE BRAKES, HYDRAULIC, STEERING, AIR BAGS
I WAS DRIVING DOWN MY 3/10 MILE PRIVATE ROAD, APPROXIMATELY A 12% GRADE WITH BRAKE PEDAL ENGAGED WHEN SUDDENLY THE PEDAL WENT TO THE FLOOR AND THE STEERING WHEEL LOCKED. THE CAR WENT 150' & DOWN A 12' EMBANKMENT HEAD FIRST ONTO A GRAVEL DRIVE AND LANDED UPSIDE DOWN. I WAS CONSCIOUS AT ALL TIMES AND CRAWLED OUT THE PASSENGER SIDE WINDOW. IT WAS AN HOUR BEFORE I WAS FOUND. I HAD 2 BROKEN LEGS & CRACKED 2ND VERTEBRA. I SPENT 5 MONTHS IN HOSPITALS & A NURSING HOME WITH A HALO ON MY HEAD & FIXATORS ON MY LEGS. THE CAR WAS TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10205857October 16, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE HAS GOODYEAR RADIAL, SIZE P225R15R16 TIRES. THE TIRE PRESSURE INDICATOR LIGHT BLINKED INTERMITTENTLY. THE DEALER CHECKED THE TIRE PRESSURE AND STATED THAT IT WAS NORMAL. WHILE DRIVING 69 MPH, THE REAR END OF THE VEHICLE DROPPED AND THE CONTACT LOST CONTROL. THE RIDGES IN THE ROAD EVENTUALLY CAUSED THE VEHICLE TO STOP. THE ROAD CONDITIONS WERE NORMAL. THE REAR PASSENGER SIDE TIRE BLEW OUT, BUT THE TIRE PRESSURE LIGHT DID NOT ILLUMINATE. THE CONSUMER STATED IT DID BLINK FOR A FEW SECONDS. THE TIRE WAS REPLACED WITH A SPARE. AAA STATED THAT THE TIRE FAILED DUE TO LOW TIRE PRESSURE. THE CURRENT AND FAILURE MILEAGES WERE 28,000. *UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205689October 15, 2007
FUEL SYSTEM, DIESEL
2006 JEEP LIBERTY DIESEL WITH 14,500 MILES. ENGINE DIES 10-15 SECONDS AFTER START. FUEL SYSTEM MUST BE PRIMED WITH PUMP ON FUEL FILTER HEAD IN ORDER TO RESTART ENGINE. FUEL IS SEEPING FROM THE FUEL HEATER ELECTRICAL CONNECTOR LOCATED ON THE FILTER ASSEMBLY. DEALER REPLACED FUEL FILTER ASSEMBLY AS A WARRANTY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205782October 15, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER SIDE WINDOW FELL OF TRACK. CAME OUTSIDE TO THE CAR AND NOTICED THE WINDOW WAS ROLLED DOWN SLIGHTLY. TRIED TO ROLL UP AND I CAN HEAR THE MOTOR BUT NOTHING HAPPENED. IM GUESSING ITS PROBABLY A CABLE THAT SNAPPED. DID A LITTLE RESEARCH AND IT SEEMS THAT IM NOT THE ONLY LIBERTY OWNER WITH THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205635October 14, 2007
FUEL SYSTEM, DIESEL: PRE-HEATER
I HAVE A 05 JEEP LIBERTY CRD AND THE HEATER ELEMENT IN THE FUEL FILTER IS LEAKING FUEL FROM THE PLUG AND THE PLUG IS BURNT UP WORRIED ABOUT IT CATCHING FIRE LIKE SOMEOTHER CRD LIBERTYS HAVE ..WILL BE BRING IT IN TO THE DEALER TOMORROW OCT 15 2007 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205404October 11, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT CAME ON AND WAS TOLD THAT THE SPARK PLUGS WERE "FOULED". REPLACED ALL SPARK PLUGS AND WITHIN ONE DAY, CHECK ENGINE LIGHT WAS BACK ON. RETURNED TO DEALERSHIP AND WAS TOLD THAT THE CAR NEEDED A NEW ENGINE GASKET. GASKET WAS REPLACED. WITHIN 10 MONTHS CHECK ENGINE LIGHT APPEARED AGAIN AND I WAS TOLD BY THE DEALERSHIP THAT THE CAR NOW NEEDS A NEW ENGINE CYLINDER. CAR HAS APPROX. 85,000 MILES AND IS USED ONLY FOR TRANSPORTATION TO AND FROM WORK - NO "OFF-ROADING" OR "TOWING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205409October 11, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AUGUST 2006 CAR WAS SERVICED FOR DEALERSHIPS FAILURE TO CHECK REAR DIFFERENTIAL FLUID DURING SERVICE. REAR DIFFERENTIAL DAMAGED AND PARTS WERE REPLACED. TOTAL REPAIR BILL $1,800. SEPTEMBER 2007 - TRAVELING ON INTERSTATE 95 WHEN SPEEDOMETER STOPPED WORKING, CAR STARTED TO SHAKE AND CHECK ENGINE LIGHT CAME ON. IMMEDIATELY CHANGED DIRECTION AND DROVE TO DEALERSHIP. I WAS TOLD THAT THE CAR NEEDED A "WHOLE NEW REAR END" (AXEL, BEARINGS, HOUSING, GEAR KIT, CUP DRIVE, CUP DIFFERENTIAL, SPACERS, SEALS) AND THAT IT COULD HAVE COLLAPSED AT ANY TIME AND CAUSED SERIOUS INJURY. TOTAL REPAIR BILL WAS $2,600. CAR IS USED FOR TRANSPORTATION TO AND FROM WORK - NO "OFF-ROADING" OR "TOWING". MILEAGE AT TIME OF FAILURE WAS 88,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205306October 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE TRANSMISSION SHIFTS ERRATICALLY AND VIOLENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205389October 10, 2007
SERVICE BRAKES, HYDRAULIC
WHEN BRAKING, LEFT BRAKE STICKS AND JERKS VEHICLE TO THE LEFT. EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. ALMOST CAUSING SEVERAL ACCIDENTS. BRAKES HAVE BEEN SERVICED SEVERAL TIMES. REPLACING ROTORS, AND PADS AT DEALERSHIP. CONDITION LESSENS AFTER BEING SERVICED BUT CONTINUALLY WORSENS OVER TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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