Jeep Liberty Complaints

8,882 consumer complaints on file.

#10224516April 14, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED AND DIMMED AUTOMATICALLY WHILE DRIVING VARIOUS SPEEDS. SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR BECAUSE THERE WERE NO RECALLS AVAILABLE. THE MANUFACTURER AGREED WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 5/5/08 *CN UPDATED. 05/05/08*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224320April 13, 2008
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AND EVASIVE MOVE WAS MADE TO PREVENT AN ACCIDENT. THE STABILITY CONTROL DID WHAT IT WAS SUPPOSE TO DO, THE LIGHT LIT TO SIGNAL IT WAS ACTIVATED, THEN THE ESP/BAS LIGHT CAME ON AND THE VEHICLE BECAME LOCKED IN A LIMP MODE. I PULLED TO THE SIDE AND RESTARTED THE CAR. THE TWO ABOVE MENTIONED LIGHTS WENT OUT AND THE CHECK ENGINE LIGHT LIT. THIS IS THE THIRD TIME THIS HAS OCCURRED. ONE OF THE TIME IT HAPPENED ON THE TECH REPAIRING THE JEEP. MANY PARTS AND SOFTWARE UPDATES HAVE BEEN INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224249April 11, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT - EXCESSIVE FRONT TIRE WEAR ON THE INSIDE WALL OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224094April 10, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING, SUSPENSION
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACTS GRANDSON HEARD A LOUD BREAKING NOISE AND THE STEERING IMMEDIATELY LOCKED, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE; HOWEVER, HE WAS ABLE TO AVOID A CRASH AND SUCCESSFULLY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. A POLICE REPORT WAS FILED. A PROFESSIONAL TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT AND REAR AXLES WERE CORRODED FOR A VERY LONG TIME, WHICH CAUSED THEM TO FAIL. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS COMPLETELY DESTROYED. THE DEALER DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE CONTACT NEVER RECEIVED A RECALL NOTICE. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE AND IT WAS DISCOVERED THAT THERE WAS NO CORRELATION BETWEEN THE FAILURE AND THE RECALL. THE MANUFACTURER IS REFUSING TO ASSUME ANY LIABILITY FOR ANY OF THE DAMAGED COMPONENTS CAUSED BY THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 61,000. UPDATED 05/06/08 *BF THE CONSUMER HAD BRUSING ON HIS SHOULDER. UPDATED 04/01/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10223734April 8, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, WHEELS
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL DOES NOT DISENGAGE FROM THE PARKED POSITION; THEREFORE, IT CAUSED THE BRAKE PAD AND ROTOR TO OVERHEAT. THE DEALER REPLACED THE BRAKE PAD AND ROTOR SEVERAL TIMES; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. EACH TIME THE FAILURE RECURS, THE ROTOR AND BRAKE PAD ARE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE IS OUT OF WARRANTY AND INFORMED THE CONTACT THAT IF HE IS UNHAPPY WITH THE DEALER, HE SHOULD GO TO ANOTHER DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223495April 6, 2008
ENGINE AND ENGINE COOLING
1. CAR STALLED ON INTERSTATE 95, TOWED TO MY MECHANIC 2. MECHANIC DISCOVERED BROKEN TIMING BELT 3. TIMING BELT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223378April 4, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE ON THE LOWER BALL JOINTS OF MY 2002 JEEP LIBERTY ON 9/26/06. WHEN I WENT TO NORTH POINT JEEP IN WINSTON-SALEM TO ASK TO HAVE THE REPAIRS DONE, THEY TOLD ME THAT THE SUPPLY OF THE NECESSARY PARTS WAS LIMITED AND THAT THEY WOULD PUT ME ON A LIST AND WOULD CALL WHEN THEY HAD A PART FOR ME. A YEAR AND A HALF LATER, NO CALL! I HAVE ASKED REPEATEDLY TO CONFIRM THAT MY NAME IS ON THE LIST AND THEY HAVE REPEATEDLY TOLD ME THAT IT IS. THIS IS THE ONLY CONVENIENT DEALERSHIP FOR ME TO GO TO FOR REPAIRS OR ELSE I WOULD TAKE MY VEHICLE ELSEWHERE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223030April 1, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE IDLING, THE VEHICLE SKIPS AS IF IT IS NOT RECEIVING ENOUGH FUEL TO THE ENGINE. THE FAILURE HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED. THE ENGINE LIGHT ILLUMINATED AND HAS REMAINED LIT EVER SINCE. THE VEHICLE HAS STALLED ONCE. THE DEALER DIAGNOSED MISSING OR SKIPPING ON THE 5TH CYLINDER AND STATED THAT THE ENGINE HEADS FAILED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223050April 1, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH LEFT AND RIGHT UPPER BALL JOINTS HAVE FAILED AND REQUIRE REPLACEMENT. THE CONDITION WAS ORIGINALLY EVIDENT BY FRONT END SUSPENSION NOISE AND LOOSE STEERING. THE JOINTS EXHIBIT SEVERE WEAR AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223094April 1, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED MY 2002 JEEP LIBERTY, IN JULY OF 2007. IT HAD BEEN RUNNING WONDERFULLY. TWO AND A HALF WEEKS AGO (03/07/08)WHILE DRIVING ON THE EXPRESSWAY, MY DRIVERS SIDE WHEEL CAME COMPLETELY OFF OF MY CAR. I HAD MY JEEP TOWED TO KWIK KAR AUTO REPAIR. KWIK KAR INFORMED ME THAT MY BALL JOINT HAD COME LOOSE. I HAD THEM TO REPAIR IT AND PAID OUT OF POCKET FOR BOTH THE REPAIR AND THE TOW. ON WEDNESDAY, MARCH 26, 2008, WHILE DRIVING, AGAIN THE WHEEL ON MY JEEP CAME OFF, THIS TIME ON THE PASSENGER SIDE. ONCE AGAIN, I HAD MY JEEP TOWED TO KWIK KAR. THIS TIME THE BALL JOINT ON THE FRONT PASSENGER SIDE HAD COME LOOSE AND CAUSED SIGNIFICANT DAMAGE TO THE WHEEL, ABS SYSTEM, ETC. THE BILL FOR THE REPAIR THIS TIME WAS WAY MORE THAN I COULD AFFORD, SO MY MECHANIC CHECKED WITH CHRYSLER TO SEE IF ANY OF THE PARTS WERE COVERED. HE FOUND THAT THE JEEP LIBERTY WAS UNDER RECALL NOTICE FOR THIS EXACT SAME DEFECT. I CONTACTED CHRYSLER AND WAS TOLD THAT SINCE I DID NOT TAKE MY JEEP TO A CHRYSLER DEALERSHIP THAT I WOULD HAVE TO PAY FOR THE REPAIRS. I WAS ALSO INFORMED THAT THE NEAREST CHRYSLER DEALER THAT WOULD HONOR THIS RECALL AND FIX MY CAR WAS IN ARLINGTON, TX WHICH IS NEARLY 20 MILES FROM MY HOME. I WAS TOLD BY THE CHRYSLER REPRESENTATIVE THAT RECALL NOTICES WERE SENT OUT IN SEPTEMBER OF 2006. SINCE I BOUGHT MY JEEP LIBERTY 10 MONTHS AFTER THE RECALL NOTICES WERE SENT OUT, FROM DRIVETIME AUTO SALES, I NEVER RECEIVED A NOTICE OF RECALL. I WAS TOLD TO CONTACT THE PREVIOUS OWNER OF MY CAR TO GET THE RECALL INFORMATION. SO I CONTACTED DRIVETIME AUTO SALES. I WAS TOLD BY DRIVETIME THAT THEY ARE NOT RESPONSIBLE FOR CHECKING RECALL NOTICES ON THE CARS THAT THEY SELL AND THAT IT IS CHRYSLER'S RESPONSIBILITY TO FIX MY JEEP. I AGAIN CALLED CHRYSLER CUSTOMER SERVICE AND SPOKE TO A SUPERVISOR. I WAS INFORMED THAT CHRYSLER WOULD NOT PAY FOR THE REPAIRS AND IF I PAY FOR THE REPAIRS, THERE IS NO GUARANTEE THAT I WOULD BE REIMBURSED. *TR LOWER BALL JOINTS*SMCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222708March 30, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING MY 2003 JEEP LIBERTY THE FRONT PASSENGER WHEEL SNAPPED OFF. THE DATE WAS 3/9/08. I WAS TURNING A CORNER AND FELT A SHARP SNAP AND THE FRONT END DOVE TOWARD THE GROUND. I HAD THE VEHICLE TOWED AND IT WAS REPAIRED AT A COST OF APPROX $400 PLUS $60 FOR TOWING. THE DESCRIPTION ON THE REPAIR BILL IS "BALL JOINT CAME OUT OF UPPER CONTROL ARM. REPLACED RT FRONT UPPER CONTROL ARM ASSEMBLY." I TRIED CALLING JEEP'S CORPORATE OFFICE (3/14/08 AT 10:45AM) PER THE DEALER RECOMMENDATION. THE CORPORATE PERSON SAID IT WAS OUT OF WARRANTY, SHE VERY RUDE AND REFUSED TO DO ANYTHING TO ASSIST. WHEN I ASKED TO SPEAK TO THE PERSON'S SUPERVISOR SHE REFUSED SAYING THEY SHE WAS AUTHORIZED TO MAKE THESE DECISIONS. MY GREATEST FEAR IS THAT IF I WAS ON MY NORMAL DAILY COMMUTE OF 70 MILES ON THE FREEWAY AND THE WHEEL SNAPPED OFF, THEN I PROBABLY WOULD NOT BE TYPING THIS MESSAGE TODAY. THE CAR WOULD HAVE EASILY FLIPPED. I HAVE THE OLD PART AND IT IS AVAILABLE FOR REVIEW. I WISH JEEP CORPORATION WAS MORE RESPONSIBLE TO RECOGNIZE THE SERIOUSNESS OF THIS FAILURE. OF NOTE, IS THAT THERE WAS A RECALL ON THE VEHICLE IN 2006 FOR THE BALL JOINTS CAUSING LOSS OF STEERING CONTROL. I HAD THAT REPAIR COMPLETED IN 2006. HOWEVER IT CERTAINLY DID NOT PREVENT ME FROM LOSING CONTROL OF THE VEHICLE DURING THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222245March 25, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. IN 2005, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE WHEN DRIVING AT LOW SPEEDS. THE DEALER REPLACED BOTH FRONT LOWER PASSENGER AND DRIVER SIDE BALL JOINTS. TWO YEARS LATER, WHILE DRIVING 10 MPH, THE BALL JOINTS FAILED AND FELT LIKE A TIRE HAD BLOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS A MAJOR MANUFACTURER DEFECT THAT COULD PLACE OTHERS IN DANGER. THE FAILURE MILEAGE WAS 21,413 AND CURRENT MILEAGE WAS 56,000. 3-27-08 PER PHONE CONVERSTAION, LOWER BALL JOINTS FAILED SECOND EVENT, SMCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222317March 25, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE BALL JOINTS SEPARATED WHEN SHE DEPRESSED THE BRAKES. AS A RESULT, THE TIRE SMASHED INTO THE FENDER, WHICH CAUSED A CRASH. THERE IS A RECALL FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID 06V288000) HOWEVER, THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10222166March 24, 2008
ENGINE AND ENGINE COOLING
ENGINE STOPPED, COASTED TO CURB, VEHICLE BURST IN TO FLAMES. TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10221529March 18, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE VEHICLE DROVE ON BLACK ICE AND STRUCK A TREE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES AND IS SEEING A DOCTOR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 62,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10220900March 12, 2008
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
3 ROCKER ARMS IN ENGINE HAS HAD TO BE REPLACED OVER A 1 YR TIME SPAN WITH LESS THAN 56000 MILE AND 6 YRS OLD. REAR WINDOW MOTORS HAVE BEEN REPLACE AND NOW HAVE TO BE REPLACED AGAIN UNDER LITTLE TO NO USE. THIS VEHICLE I FEEL IS A LEMON AND NEEDS TO BE LOOKED AT. CONTACT TO THE DEALER AND MANUFACTURE HAS PROVEN TO BE NO USE OF HELP. THE DATE I HAVE LISTED IS THE RECENT OCCURRENCE AND I FEEL THIS ENGINE IS GOING TO LEAD TO A CRASH IF ACTION IS NOT TAKEN. ALL SERVICES HAS BEEN KEPT REGULARLY. THE NIGHT HOME FROM WORK WAS VERY SCARY IN I DIDN'T KNOW IF THE CAR WAS GOING TO BLOW UP OR LEAD TO A CRASH. PLEASE HELP ME CHECK INTO WHETHER THERE IS MORE EVENTS OF THIS NATIONWIDE THAT ARE SIMILAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220755March 11, 2008
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
I PURCHASED A NEW 2007 JEEP LIBERTY AND THE VEHICLE DID NOT COME FROM THE FACTORY WITH A TRAILER HITCH OR WIRING HARNESS. ON JUNE 14, I HAD THE DEALER INSTALL THE CHRYSLER RECOMMENDED HARNESS. THE HARNESS THEY INSTALLED IS THE ONE CHRYSLER SUPPLIES AND REQUIRES FOR VEHICLES WITH AN OVERHEAD CONSOLE, WHICH MY VEHICLE IS EQUIPPED WITH. IT IS A SEVEN-WAY HARNESS, SPECIFIED AS MOPAR PART NUMBER 82207248. AFTER THE HARNESS WAS INSTALLED BY THE DEALER, I NOTICED THAT THE RUNNING LIGHTS ON MY TRAILER WERE NOT WORKING. I TOOK IT TO A DEALER WHO TRIED SEVERAL TIMES TO FIX IT, BUT WAS UNSUCCESSFUL, EVEN WITH ADVICE GIVEN BY THE CHRYSLER TECHNICAL HOTLINE. WHEN I CALLED CHRYSLER'S HOTLINE TO SEE IF IT WAS POSSIBLE TO FIX, THEY TOLD ME THEY PROVIDED THE DEALER WITH THE INFORMATION TO CORRECT THE PROBLEM AND THAT IT WAS NOT THEIR PROBLEM, BUT THE DEALER'S. THEY SUGGESTED I TAKE IT TO ANOTHER DEALER. IN LIGHT OF THE FACT THAT TWO CHRYSLER DEALERS WERE UNABLE TO SOLVE THIS PROBLEM ALREADY, SUGGESTING THAT I GO TO YET ANOTHER DEALER WAS VERY POOR ADVICE. THE SERVICE I RECEIVED FROM BOTH DEALERS WAS EXCELLENT, HOWEVER, THE CHRYSLER HOTLINE PERSONNEL WERE VERY RUDE TO ME, HAD NO CONCERN IN REGARD TO CORRECTING THE PROBLEM, AND PLACED BLAME ON THE DEALERS. THE PROBLEM IS THAT THIS HARNESS WILL NOT WORK AS REQUIRED FOR THE 2007 JEEP LIBERTY. ALTHOUGH THE BRAKE LIGHTS AND TURN SIGNALS WORK, THE RUNNING LIGHTS ON THE TRAILER DO NOT. I REQUEST THAT ALL 2007 LIBERTIES THAT HAVE THE DEALER INSTALLED TRAILER PACKAGE WITH THE MOPAR HARNESS NUMBER 82207248 BE RECALLED AND FIXED. THIS PROBLEM IS A SERIOUS SAFETY ISSUE AND ONE FOR WHICH CHRYSLER NEEDS TO FIND A FIX, RATHER THAN CONTINUING TO PLACE BLAME ON THE DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220534March 10, 2008
ENGINE AND ENGINE COOLING:ENGINE
JEEP LIBERTY 04 3.7L 4X4 ENGINE OVERHEATED ON EXPRESS WAY TOWARD PITTSBURGH. THE ENGINE COOLANT FAILED. I ATTACHED EARLIER RECALL NOTICE THAT MAY BE RELATED TO MY INCIDENT. THE ENGINE WAS NEARLY ON FIRE WHEN I PULLED OFF THE ROAD. BLACK SMOKE CAME FROM ENGINE ETC... MAKE : JEEP MODEL : LIBERTY YEAR : 2004 MANUFACTURER : DAIMLERCHRYSLER CORPORATION MFR'S REPORT DATE : JUL 02, 2004 NHTSA CAMPAIGN ID NUMBER : 04V337000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED : 1600 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES. CONSEQUENCE: DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE. REMEDY: DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. NOTES: DAIMLERCHRYSLER RECALL NO. D33. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH 2-DOT (1-888-327-4236). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220220March 6, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAVE A NEW 2007 JEEP LIBERTY LIMITED, PURCHASED LAST MARCH. IMMEDIATELY WE NOTICED THAT THE SPEEDOMETER WAS INACCURATE AND ALWAYS READING FAST. THIS WAS NOTICEABLY EVIDENT AS WE PASSED THROUGH SAFETY AND SCHOOL ZONES THAT SHOW THE CAR SPEED ON THE ROADSIDE. I HAD THE DEALER CHECK IT OUT AND THEY COULDN'T FIND ANY PROBLEMS. SO WE STARTED MEASURING USING ROADSIDE MILEAGE MARKERS AND A TIMER. WE FOUND THAT AT 60 MILES/HOUR IT TOOK 315 SECONDS TO GO 5 MILES. THAT'S 5% @ 60 MPH OR 3 MPH. WE ALSO FOUND THAT IT WAS ALSO OFF BY 3 MPH AT ALL OTHER SPEEDS TOO, SO AT 30 MPH THAT TURNED OUT TO BE 10%. THAT'S UNACCEPTABLE ! HOWEVER CHRYSLER SAYS THAT'S ACCEPTABLE AND IN FACT POINTS OUT IN A PRINTED REPLY THAT THE GOVERNMENT ALLOWS THAT DEGREE OF ACCURACY NOW ASSUMING MY AVERAGE SPEED IS ABOUT 45 MPH, 3 MPH IS A 7.5% INACCURACY. I ALSO PURCHASED A LONG TERM WARRANTY AGREEMENT FROM CHRYSLER AND I WILL BE SHORT CHANGED ON THAT BY 7.5% ALSO AND THAT'S FRAUD! ALL I WANT IS FOR THE CHRYSLER TO FIX THE ALGORITHM THAT COMPUTES THE SPEED AND ODOMETER READING. THE ONLY VARIABLE THE DEALER CAN ADJUST IS THE TIRE SIZE. DOES THE GOVERNMENT SAFETY STANDARDS ALLOW FOR 7.5% INACCURACY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220334March 6, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2002 JEEP LIBERTY. MY CAR WAS GIVING ME PROBLEMS. SO I TOOK IT TO THE SHOP. THEY TOLD ME THAT MY UPPER BALL JOINTS NEEDED TO BE CHANGED AT A COST OF $963.00. I TOLD THEM THAT IT HAD BEEN RECALLED. THEY TOLD ME THAT IT WAS ONLY THE LOWER BALL JOINTS. I DID RESEARCH ONLINE AND IT SEEMS LIKE I'M NOT THE ONLY PERSON WHO HAD TO CHANGE THE UPPER BALL JOINTS TOO. I REALLY THINK IT SHOULD BE RECALLED TOO, BEFORE MORE PEOPLE OUT THERE GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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