Jeep Liberty Complaints

8,882 consumer complaints on file.

#10229473June 2, 2008
SUSPENSION:FRONT
UPPER BALL JOINT FAILURE, JEEP LIBERTY SPORT 4X4. FEBRUARY 2007, DRIVING A COUNTRY ROAD AT APPROX 40MPH, THE RIGHT FRONT OF THE VEHICLE COLLAPSED. WITH BRAKES, I STOPPED THE VEHICLE PRIOR TO COLLIDING WITH A TREE. BOTH UPPER BALL JOINTS WERE REPLACED BY JOE JACOBY JEEP IN WARRENTON, VA. BASED ON THEIR CONVERSATION WITH HIGHER HEADQUARTERS, COST TO REPAIR WAS MINE ALONE. $1600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229617June 2, 2008
FUEL SYSTEM, OTHER
JEEP CHANGED THE VEHICLE MPG PERFORMANCE WITH A REQUIRED RECALL TO JEEP CRD DIESEL. THE RECALL DETUNED THE ENGINE. PRIOR TO RECALL I WOULD GET ABOUT 30+ MPG HIGHWAY, AFTER THE RECALL I AM GETTING 16.4 MPG HIGHWAY. I WAS TOLD TODAY BY A JEEP REPRESENTATIVE THAT THERE WAS NO FIX AVAILABLE TO CORRECT THE PROBLEM. I DON'T UNDERSTAND WHY I SHOULD HAVE TO SUFFER A 50% LOSS IN MPG AFTER THEIR FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229449June 1, 2008
SUSPENSION:FRONT, SUSPENSION
EVENING NB ON I-15, SEMI IN THE WAY, 2003 JEEP LIBERTY 4X4, SWERVE TO LEFT TO AVOID TRUCK, BACK TO RIGHT TO AVOID CAR IN LANE, VEHICLE DOVE DOWN ON LEFT FRONT WHEEL AND WENT END OVER END, THEN 3 COMPLETE ROLLS SIDE TO SIDE. AFTER 45 MINUTES I WAS CUT OUT OF VEHICLE. VEHICLE WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10229093May 28, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS ARE FAULTY. WITHIN THE PAST YEAR THE DRIVER-SIDE AND BACK PASSENGER WINDOWS HAVE SIMPLY DROPPED INTO THE DOOR WITHOUT WARNING. THE LAST TIME THIS OCCURRED I WAS ON THE INTERSTATE IN THUNDERSTORM AND THE WINDOW SUDDENLY DROPPED WITHOUT WARNING. I THINK THIS IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228683May 22, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT NOTICED FAILURE WITH THE FRONT SUSPENSION WHILE MAKING LEFT TURNS. WHEN HE DRIVES OVER A BUMP IN THE ROAD, IT SOUNDS AS IF SOMETHING IS LOOSE IN THE SUSPENSION. HE TOOK THE VEHICLE TO A LOCAL MECHANIC FOR AN OIL CHANGE AND ASKED IF THEY COULD EXAMINE THE FRONT SUSPENSION. THE MECHANIC INFORMED HIM THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED, AND ALSO INFORMED HIM OF THE TSB RELATED TO HIS VEHICLE'S UPPER BALL JOINTS. THE CONTACT CALLED THE DEALER TO INQUIRE ABOUT A RECALL RELATED TO THE UPPER BALL JOINTS AND WAS INFORMED THAT THERE WERE NO RECALLS. THE REPAIRS WOULD COST APPROXIMATELY $900. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 40,246. UPDATED 06/10/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228313May 20, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE EXHIBITS POOR STEERING AND THE STEERING WHEEL WILL NOT RETURN TO ITS NORMAL POSITION. THE DRIVER STRUCK A PARKED VEHICLE BECAUSE THE WHEEL WOULD NOT TURN IN ORDER FOR HER TO PULL INTO A PARKING SPACE PROPERLY. THE VEHICLE WAS SERVICED FOR TWO NHTSA CAMPAIGN ID NUMBERS (03V460000, 06V288000) REGARDING BOTH FRONT LOWER BALL JOINTS. THE VEHICLE WAS DIAGNOSED WITH FRONT LOWER BALL JOINT FAILURE AGAIN AT 18,000 MILES. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 105,000. THE CONSUMER STATED THAT CHRYSLER WOULD REPAIR THE VEHICLE AT NO COST TO THE OWNER DUE TO THE FACT THAT 2 RECALLS WERE ALREADY PERFORMED. THE CONSUMER FURTHER STATED HAD TO PAY OUT OF POCKED FOR THE REPAIRS. UPDATED 06/02/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10228364May 20, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE DASHBOARD LIGHTS ILLUMINATED THEN THE VEHICLE SHUT OFF. THE CONTACT WAITED FIVE MINUTES THEN WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. APPROXIMATELY THREE MONTHS LATER WHILE DRIVING 25 MPH, THE DASHBOARD LIGHTS ILLUMINATED THEN THE VEHICLE SHUT OFF WHICH RESULTED IN TOTAL LOSS OF POWER AND A HEAD ON COLLISION INTO ANOTHER VEHICLE. AS OF MAY 20, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 35,500 AND CURRENT MILEAGE WAS 35,623.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10228022May 16, 2008
VEHICLE SPEED CONTROL
UPON RAPID ACCELERATION TO PASS ANOTHER VEHICLE, THIS JEEP LIBERTY CRD ACCELERATOR PEDAL LATCHES AND VEHICLE CONTINUES TO ACCELERATE REGARDLESS OF BRAKING OR OTHER MEASURES. IN ORDER TO MAINTAIN CONTROL YOU ARE FORCED TO PUT VEHICLE IN NEUTRAL, PULL OVER AT A SAFE LOCATION (IF AVAILABLE) AND PHYSICALLY PULL UP, OR "UNLATCH" THE ACCELERATOR PEDAL. THE DEALER HAS BEEN INFORMED OF THIS PROBLEM TWO PREVIOUS TIMES AND DID NOT TAKE THE PROBLEM SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228031May 16, 2008
SUSPENSION:FRONT
WHILE DRIVING AT APPROXIMATELY 30/35 MILES AN HOUR, I HIT A DIP IN A ROAD ,MY FRONT PASSENGER TIRE WITH SWING ARM COLLAPSED OUTWARD. I HAVE A JEEP LIBERTY SPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227949May 15, 2008
EXTERIOR LIGHTING, ENGINE AND ENGINE COOLING
FRONT AND BACK PARKING LIGHTS INSIDE BURNED (I THINK IT IS CALLED THE SOCKETS OR HOUSING) TRANSMISSION PLACE SAID THERE IS SOMETHING WRONG IN THE ENGINE OR TRANSMISSION, CHECK ENGINE LIGHT KEEPS COMING ON AND SOMETIMES THE TRANSMISSION SOUNDS TO LOUD, THEY CAN'T FIGURE OUT WHAT IT IS. THIS VEH. IS A FAMILY VEH. WE HAVE KIDS AND A GRANDCHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227720May 14, 2008
SERVICE BRAKES, HYDRAULIC
I WAS ATTEMPTING TO STOP, GOING DOWNHILL ON A DAY IT HAD RAINED BUT WAS NO LONGER RAINING. I HAD MY 4 YEAR OLD DAUGHTER IN THE CAR THE DAY OF THIS INCIDENT. I APPLIED THE BRAKES TO STOP BECAUSE ANOTHER CAR WAS MAKING A LEFT HAND TURN AT THE END OF THE HILL AND THE VEHICLE STARTED TO SLIDE I WAS GOING APPROXIMATELY 25 MILES AN HOUR, AND LUCKILY STARTED TO STOP IN TIME BECAUSE I SLIDE ALMOST 50 FEET AND TURNED THE WHEEL SHARPLY TO AVOID THE CAR. THE JEEP NEVER CAME TO A STOP THE CAR TURNED AND WAS ABLE TO LET OFF THE BRAKES. THE JEEP HAS DONE THIS ON SEVERAL OCCASION PRIOR AND I THOUGHT I NEED BRAKES AND THAT THEM REPLACED. THIS HAPPENED AFTER I HAD NEW BRAKES PUT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227430May 12, 2008
POWER TRAIN:MANUAL TRANSMISSION, PARKING BRAKE
PARKING BRAKE FAILURE WHILE LOADING MY BOAT NEARLY COST MY SON AND MYSELF OUR LIVES. BACKED TRUCK AND TRAILER ONTO RAMP TO LOAD BOAT. NOTICED THE TRUCK SLIPPING ON THE RAMP AND SUDDENLY ROLLED OFF THE RAMP HITTING MY BOAT AND MY SON HAD TO CRAWL OUT THE DOOR AND SWIM FOR SAFETY. HE IS SIX YEARS OLD. VEHICLE WAS NOT RUNNING WITH THE TRANSMISSION IN GEAR AND THE PARKING BRAKE ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227172May 9, 2008
SUSPENSION, TIRES
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE CONTACT'S SON WAS DRIVING 30 MPH, HE SUDDENLY LOST CONTROL OF THE VEHICLE. HE DRIVE ONTO A CURB AND CRASHED INTO A WALL. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THROUGH INTERNET RESEARCH, THE CONTACT DISCOVERED TWO RECALLS THAT MAY PERTAIN TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ) AND 06V341000 (POWER TRAIN:AUTOMATIC TRANSMISSION). HE TOOK THIS INFORMATION BACK TO THE DEALER AND THEY INFORMED HIM TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 6,193 AND CURRENT MILEAGE WAS 7,055. UPDATED 7/3/08 *CN THE CONSUMERS SON WAS DRIVING, WHEN ALL OF A SUDDEN, THE RIGHT FRONT TIRE BLEW OUT. THE DEALER REPLACED THE LOWER CONTROL ARM, STEERING KNUCKLE, BALL JOINTS AND THE INNER AND OUTER TIE ROD ENDS. UPDATED 07/03/08
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10227341May 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY WITH ELECTRONIC WINDOW FAILURE. CONSUMER STATES THAT THE REAR ELECTRONIC WINDOWS HAVE FAILED AND THE RIGHT ONE HAS FAILED TWICE. MECHANIC STATES THAT IT IS A REGULATOR/CABLE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226891May 7, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. SHE TOOK HER VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED. SINCE ONLY THE LOWER BALL JOINTS WERE ON RECALL, THE DEALER WOULD NOT REPAIR THE UPPER BALL JOINTS. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 113,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226959May 7, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY SHUTS OFF WITHOUT WARNING. THERE HAVE BEEN NO CRASHES DUE TO THE FAILURE. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 37,000 AND FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226875May 6, 2008
STEERING, SUSPENSION:FRONT
I HAVE A 2002 JEEP LIBERTY. THE BALL JOINT SEPARATED AND CAUSED ME TO CRASH INTO A CEMENT WALL ON I-77 IN WEST VIRGINIA. I PICKED UP THE CAR AFTER IT WAS REPAIRED IN WV AND BROUGHT IT HOME. I HAD TO HAVE MORE WORK DONE AFTER I GOT BACK BECAUSE IT STILL WAS NOT RIGHT. THE BALL JOINTS HAVE BEEN REPLACED AT LEAST 4 TIMES. I WAS TOLD BY ONE OF THE MECHANICS THAT THEY WERE STILL USING THE JOINTS THAT WERE CAUSING THE PROBLEM BECAUSE THEY HAD NOT FIGURED OUT HOW TO RE-DESIGN THEM. THE LAST TIME I HAD IT REPAIRED THEY (HOPEFULLY) PUT ONES ON THAT ARE A NEW DESIGN. I HAVE HAD TO HAVE IT TOWED BECAUSE IT WAS UNSAFE TO DRIVE BECAUSE THE JOINT WAS SO BAD -- I CHECK IT REGULARLY! MY INSURANCE COMPANY IS PROGRESSIVE. CHRYSLER SETTLED WITH THEM AND PAID FOR ALL THE REPAIRS AFTER THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226545May 3, 2008
SUSPENSION:FRONT
I BEGAN TO HEAR A KNOCKING SOUND IN THE FRONT RIGHT WHEEL WELL WHEN I HIT LITTLE CRACKS AND BUMPS IN THE ROAD. LIFTED IT AT A MECHANICS SHOP AND FOUND THE UPPER BALL JOINT WAS ABOUT TO FAIL. HAD TO BUY A NEW ONE SO I WOULDN'T LOSE CONTROL WHILE DRIVING. I INSPECTED THE OLD ONE AND FOUND THE BALL COULD NEARLY HAVE COMPLETE SEPARATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226115April 30, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 4 MPH AND MAKING A LEFT TURN, THE CONTACT HEARD AN UNFAMILIAR NOISE AND THE VEHICLE BRIEFLY STOPPED MOVING. SHE IS AWARE OF THE SAFETY RISK INVOLVED. SHE RECEIVED A RECALL NOTICE IN 2006 FOR THE LOWER BALL JOINTS. THE DEALER PERFORMED THE RECALL REPAIR ON APPROXIMATELY SEPTEMBER 8, 2006; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE OCCURRED DAILY AND THE VEHICLE VIBRATED. THE DEALER ADVISED HER TO GET THE TIRES BALANCED, BUT THE FAILURE CONTINUED TO PERSIST. A MECHANIC LATER STATED THAT THIS WAS CHARACTERISTIC OF THE JEEP LIBERTY. THE CONTACT READ A NEWS ARTICLE STATING THAT THERE WAS AN INVESTIGATION RELATED TO THE UPPER BALL JOINTS AND THE FAILURE WAS NOT RELATED TO HER YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226309April 30, 2008
SEATS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. WHENEVER WATER SPILLS ON THE CLOTH SEATS OF THE VEHICLE, IT LEAVES A STAIN. THE SEATS SMELL OF URINE AND FECES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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