Jeep Liberty Complaints

8,882 consumer complaints on file.

#10302250January 25, 2010
VISIBILITY
WE HAVE HAD THIS 2006 JEEP LIBERTY FOR JUST OVER A YEAR NOW AND HAS BEEN OK UNTIL NOW. THE REAR PASSENGER WINDOW REGULATOR TOOK A $%!@. TOOK APART MYSELF AND FOUND A BROKEN PLASTIC PIECE THAT CONNECTS TO THE DRIVE CABLE. THOUGHT I COULD FIND THIS SMALL PLASTIC PART AT THE DEALER AND THEY SAID I HAD TO BY THE WHOLE REGULATOR ASSEMBLY FOR $244. EVEN BETTER, WHILE I WAS IN LINE THERE WAS A LADY IN LINE FOR THE SAME REASON. THAT'S WHEN I FOUND ALL KINDS OF COMPLAINTS ABOUT THIS SAME REASON ON-LINE. THIS JEEP ONLY HAS 42,000 MILES AND SHOULD NOT BE HAVING THESE PROBLEMS THIS PREMATURE. IF CHRYSLER CAN'T REPLACE THIS PART FREE OF CHARGE THEN THIS WILL BE THE LAST VEHICLE WE BUY FROM THEM. CHRYSLER, FIX YOUR PROBLEM!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302075January 24, 2010
VISIBILITY
WE HAVE A 2007 JEEP LIBERTY AND THIS IS THE 3RD TIME IN 2 YEARS THAT WE WILL HAVE TO HAVE A WINDOW REGULATOR REPLACED. MY WIFE AND I CAME BACK TO THE CAR AND FOUND THE WINDOW DOWN ABOUT 3" WHEN WE TRIED TO ROLL IT BACK UP NOTHING HAPPENED. WE ATTEMPTED TO TAKE IT IN AROUND THE END OF OCTOBER BECAUSE IT WAS MAKING A GRINDING NOISE, BUT THE DEALERSHIP SAID THEY DID NOT HAVE TIME TO FIX IT THAT DAY. NOW OUR WARRANTY IS EXPIRED AND WE WILL HAVE TO PAY FOR THIS REPAIR. I FEEL JEEP NEEDS TO STEP UP TO THE PLATE AND RECALL THESE REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302093January 24, 2010
SEATS
2003 JEEP LIBERTY LIMITED. DRIVERS POWER SEAT ADJUSTER FAILURE. ALL 4 BRACKETS HOLDING THE SEAT TO THE POWER ADJUSTER HAS FAILED. YOU CAN LIFT THE DRIVERS SEAT OFF THE POWER SEAT ADJUSTER AND THE SEAT TIPS BACKWARDS WHILE THE JEEP IS IN MOTION. MY JEEP IS NOT ABLE TO BE DRIVEN AT ALL BECAUSE THE BROKEN SEAT IS A SEVERE SAFETY PROBLEM. I HAVE CONTACTED EASTGATE CHRYSLER, DODGE AND JEEP, INDIANAPOLIS, INDIANA ABOUT THIS SAFETY PROBLEM AND SAID THAT THIS NOT A RECALL PROBLEM. I WAS ALSO TOLD THAT THE POWER SEAT ADJUSTER IS ON NATIONAL BACKORDER WITH A DELIVERY DATE OF UNKNOWN. I CONTACTED THE JEEP HOME OFFICE ABOUT THE BROKEN POWER SEAT ADJUSTER. I WAS TOLD THAT THEY ARE AWARE OF THIS PROBLEM AND THE POWER SEAT ADJUSTER PROBLEM ALSO INCLUDES THE JEEP GRAND CHEROKEE AND THE CHRYSLER 300. THEY ALSO TOLD ME THAT THEY WILL NOT HELP ME WITH MY PROBLEM. I HAVE DONE SOME RESEARCH AND I HAVE FOUND THIS TO BE A WIDE SPREAD PROBLEM. THE POWER SEAT ADJUSTER BRACKETS ARE MADE OUT OF VERY THIN STAMPED SHEET METAL [.015 THICK]. ALL 4 MOUNTING POINTS FAILED WITHIN 2 DAYS OF DRIVING. WHEN THE LAST MOUNTING POINT ON THE POWER SEAT ADJUSTER FAILED, IT NEARLY CAUSED ME TO HAVE AN ACCIDENT WHEN THE SEAT TIPPED BACKWARDS. I HAVE CURRENTLY SECURED THE DRIVER SEAT WITH HEAVY DUTY TIE WRAPS. I HAVE ALSO TAKEN THE JEEP TO SOME WELDERS TO TRY TO WELD THE POWER SEAT ADJUSTER BRACKETS MOUNTING POINTS REPAIRED AND WAS TOLD THAT THE METAL IS TOO THIN TO BE SAFELY WELDED. THE DRIVERS POWER SEAT ADJUSTER ON MY JEEP HAS NOT BEEN REPAIRED AS THERE NO PARTS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301913January 22, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 60-70 ON NORMAL ROAD CONDITIONS. THE STEERING SYSTEM FAILED TO OPERATE PROPERLY AND BEGAN TO WOBBLE. THE DRIVER CONTINUED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000. UPDATED 3/24/10 *CN UPDATED 06/01/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300431January 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIRD FAILURE - 2007 JEEP LIBERTY - WINDOW REGULATOR FAILS OFTEN. WIDOW REGULATOR FAILURE CREATES A DANGEROUS SITUATION IF DOOR IS JAMMED THUS SECONDARY METHOD OF EGRESS IS UNAVAILABLE. ALSO EXPENSIVE FIX: REPAIR IS OVER $600 PER WINDOW. REPAIRED WINDOWS (UP UNTIL MID-2009) REPAIRED WITH SAME DEFECTIVE REGULATOR AND WOULD FAIL AGAIN. NEW REGULATOR DESIGN CAME OUT MID-2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300436January 20, 2010
VISIBILITY
THE WINDOW REGULATOR ON THE DRIVERS REAR SUDDENLY BROKE WHILE DRIVING ON THE HIGHWAY. I WAS FOUR DAYS OUT OFF WARRANTY,WHEN I CALLED THE DEALERSHIP THEY SAID I HAD TO TAKE THE WHOLE COST MYSELF. I TRY TO FIX IT MYSELF IF I CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300433January 20, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A USED 2006 JEEP LIBERTY WHICH WAS PURCHASED IN 2008. HE STATED THAT WHEN ADDING GASOLINE, THE FUEL PUMP WOULD NOT SHUT-OFF AND THE GASOLINE FUEL WOULD OVERFLOW FROM TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE "FLAPPER" HAD FAILED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THERE WERE ALSO NO RECALL CAMPAIGNS FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 75,000. 06/28/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300465January 20, 2010
AIR BAGS:FRONTAL
TRAVELING SPEED LIMIT AT 55 MPH.SLIDE ON BLACK ICE. CAR WENT HEAD ON IN HILL IN THE MEDIAN OF THE ROAD AND ROLLED TWICE. GLASS SHATTERED-ALL WINDOWS. VEHICLE TOTALED. FRONT, HOOD BOTH CAVED IN.. CAR STARTED SMOKING ON IMPACT. HAD TO RENT CAR TO TRAVEL HOME FROM OH TO TN. HAD TO PURCHASE NEW VEHICLE. INJURIES TO 2 CHILDREN-MINOR CUTS. MYSELF..VERY STIFF AND SORE ESP. IN NECK, WRIST AND BACK AREAS. AIRBAGS NEVER DEPLOYED!!!!*TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10300250January 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT ALL FOUR WINDOWS IN THE VEHICLE HAVE FALLEN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER ELEVEN TIMES. THE DEALER REPLACED THE REGULATOR AND THE GLASS ELEVEN TIMES. THE MANUFACTURER INFORMED THE CONTACT THAT SHE HAD TO PAY FOR EACH REPAIR. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE IS 41,000. UPDATED 02/17/10. *LJ UPDATED 02/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300339January 19, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 2005 JEEP LIBERTY HAS HAD NUMEROUS ENGINE PROBLEMS SINCE I PURCHASED IT. THREE TIMES WHEN THE CHECK ENGINE LIGHT WAS ON AND I WAS UNDER WARRANTY, THE MECHANIC AT THE JEEP DEALERSHIP TURNED THE LIGHT OFF AND SAID THAT WAS "JUST SOMETHING JEEP'S DO." NOW THAT MY WARRANTY HAS EXPIRED, I NEED AN ENTIRE NEW ENGINE. THE MECHANIC SAYING THAT OIL IS NOT FLOWING THROUGH THE LINES IN THE ENGINE. I RECENTLY REPLACED THE WATER PUMP AND THE MECHANIC MENTIONED IT WAS MUCH TOO SOON FOR THAT. WITHOUT LOOKING AT SERVICE RECORDS OR SPEAKING WITH THE DEALERSHIP WHERE I BOUGHT THE CAR OR HAD THE CAR SERVICED UNDER WARRANTY, THEY REJECTED MY APPEAL FOR ASSISTANCE FOR PARTS AND/OR LABOR WITH THE REPAIR. I GUESS THAT IS THE "NEW" CHRYSLER. I HAVE NOW TRANSPORTATION. COMMUTE F HOURS PER DAY ON PUBLIC TRANSPORTATION IN LA AND AM PAYING $45.00 PER DAY STORAGE FEE AT THE GARAGE UNTIL I CAN AFFORD THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300149January 18, 2010
VISIBILITY
2007 JEEP LIBERTY DRIVER'S WINDOW BINDS AND WON'T CLOSE. DEALER SAID WINDOW NEEDS A NEW REGULATOR AND HE HAD TO REPLACE A FEW A MONTH ON THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300176January 18, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
PUT THE KEY IN THE IGNITION, BUT IT CAN'T TURN, EVEN WHILE FIDDLING WITH THE STEERING WHEEL. IF I THEN TAP ON THE KEY WITH SOMETHING, THEN IT MIGHT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300179January 18, 2010
FUEL SYSTEM, GASOLINE
WHEN REFUELING GAS TANK, FUEL SPEWS OUT OF THE FILLER NECK, SPRAYING OWNER AND SURROUNDING AREA REGARDLESS OF THE STATION OR PUMP USED. WHEN TANK NEARS THE FULL STATUS, IT DOES NOT SHUT OFF AS IT SHOULD BUT BUILDS UP PRESSURE AND THEN SPEWS OUT OF THE TANK. THIS HAS OCCURRED 5 TIMES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300041January 17, 2010
VISIBILITY
2007 JEEP LIBERTY. TO DATE WE HAVE REPLACED ALL 4-WINDOW REGULATORS DUE TO BECOMING INOPERATIVE OR STICKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299953January 16, 2010
STEERING, LATCHES/LOCKS/LINKAGES
THE HEIGHT ADJUSTMENT ON THE STEERING COLUMN UNLOCKS AND RELEASES OFTEN WITH NO WARNING. I FIND THE LOCK BAR DROPPED DOWN AND FULLY RELEASED. WHEN RESETTING IT IS NOT FIRMLY HELD IN PLACE. IT IS A REAL CHALLENGE TO CONTROL A STEERING WHEEL THAT MOVES UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299740January 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY RENEGADE DRIVER'S SIDE WINDOW REGULATOR BROKE. I HAVE BEEN ONLINE AND NOTICED THOUSANDS OF COMPLAINTS ON THIS, BUT YET THE MANUFACTURER HAS DONE NO RECALLS. ALSO, MY ELECTRICAL SYSTEM IS MESSED UP. I HAVE TAKEN TO THE DEALERSHIP, BUT THEY DON'T FIND ANYTHING. IT DINGS AND DIFFERENT LIGHTS FLICKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299749January 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE THIRD WINDOW TO FAIL IN MY JEEP LIBERTY. AT 100 TO 500 DOLLARS A SHOT, I'M GETTING TIRED OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299100January 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR PASSENGER SIDE WINDOW FELL DOWN A FEW MONTHS AGO, I HAD THAT REPLACED WITH THE NEW AND IMPROVED REGULATOR AND WINDOW. THEN YESTERDAY THE FRONT PASSENGER SIDE FELL DOWN, THE WINDOW HAS NOT BEEN IN USE BECAUSE OF THE WEATHER FOR SOME TIME. I CALLED THE DEALER WHERE I PURCHASED THE CAR AND THEY GAVE ME A QUOTE OF OVER $500. IN THIS ECONOMY I DO NOT HAVE THE EXTRA MONEY TO HAVE THIS REPAIRED SO RIGHT NOW IT IS JIMMIED UP AND MY HUSBAND PUT A PIECE OF PLASTIC IN THERE SO IT DOES NOT FALL DOWN UNTIL WE HAVE THE EXTRA MONEY TO GET IT REPAIRED. I HAVE CALLED SEVERAL JEEP DEALERSHIPS AND THEY HAVE ALL TOLD ME THE SAME THING, THAT THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES SO IF THE JEEP DEALER KNOWS THIS AND CHRYSLER KNOWS THIS WHY IS THERE NOT AND EFFECTIVE RECALL ON THIS. ONE DEALER TOLD ME THAT THERE USE TO BE A RECALL ON THIS BUT SINCE HAVE DISMISSED IT. I BELIEVE THAT THE CHRYSLER FOUNDATION NEEDS TO PAY FOR THIS AND ALL REPAIRS FOR THE FAULTY WINDOW REGULATOR AND THE NEW GLASS THEY NEED TO INSTALL. WE ALREADY PAY FOR THE VEHICLE ITSELF WHY SHOULD WE THE CONSUMERS PAY FOR FAULTY MATERIAL WHEN THIS IS ONGOING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299113January 12, 2010
VISIBILITY
2006 JEEP LIBERTY POWER WINDOWS FALL INTO THE DOOR. REQUIRES NEW REGULATOR AND WINDOW GLASS INSTALLED. ALL FOUR WINDOWS IN MY VEHICLE HAVE FAILED IN THE PAST 14 MONTHS SINCE PURCHASING THE VEHICLE. DEALER REPLACED 3 UNDER WARRANTY, BUT THE 4TH HAPPENED 132 MILES OUTSIDE OF WARRANTY. DEALER SAYS CHRYSLER WILL NOT FIX UNDER WARRANTY. THIS IS A VERY WELL KNOWN PROBLEM THAT HAS AFFECTED PRACTICALLY ALL 2006 JEEP LIBERTYS ACCORDING TO THE SERVICE MANAGER AT MY DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299495January 12, 2010
ELECTRICAL SYSTEM:IGNITION
2002 JEEP LIBERTY WILL NOT START WHEN TURNING KEY IN IGNITION. FROM WHAT I'VE READ ONLINE, THIS IS A WIDESPREAD PROBLEM. I'M TRYING TO FIND A PLACE TO REPAIR; FIRST SERVICE DEPARTMENT SAID THAT THEY CANNOT DO IT BECAUSE A DEALERSHIP WILL NEED TO REPROGRAM THE KEY TO THE MECHANICS OF THE STEERING COLUMN. THIS PROBLEM HAS BEEN HAPPENING SEVERAL TIMES IN THE LAST WEEK. VERY PROBLEMATIC SINCE WE LIVE IN OHIO AND HAVE A 15 MONTH OLD. CANNOT AFFORD TO BE STRANDED WITH A TODDLER IN FRIGID WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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