Jeep Liberty Complaints

8,882 consumer complaints on file.

#10313273February 23, 2010
TIRES, TIRES:SIDEWALL
NO PROBLEMS WERE EXPERIENCED PRIOR TO JAN 31ST, AT WHICH POINT MY REAR DRIVERSIDE TIRE BLEW OUT, THROUGH A TEAR IN THE SIDEWALL. IT APPEARED THROUGH SLASH MARKS, WHICH I FIRST I THOUGHT WAS VANDALISM. AFTER CLOSER INSPECTION OF ALL THE OTHER TIRES, I HAVE FOUND THE SAME MARKS, AND IN THE DRIVERSIDE FRONT TIRE, A GAP THAT IS ABOUT TO BLOW OUT AS WELL. WHEN I REALIZED IT WAS LIKELY A DEFECTIVE SET OF TIRES, I CALLED GOODYEAR. THEY TOLD ME TO TAKE THE CAR INTO A DEALER FOR INSPECTION. THE DEALER CONFIRMED IT WAS A SET OF DEFECTIVE TIRES. THEN THEY TOLD ME BECAUSE I HAD GOOD USE UP TO THAT POINT, THAT I DON'T GET TO HAVE FULL-PRICE REPLACEMENT, BUT ONLY PARTIAL CREDIT. THE TIRES HAVE BEEN PERFECTLY MAINTAINED, AND WOULD LAST ME AT LEAST ANOTHER 3-4 YEARS BECAUSE OF MY LIGHT-DRIVING HABITS, AND I DON'T HAVE THE RESOURCE TO REPLACE ALL MY TIRES, NOR CAN I CONTINUE TO DRIVE THE CAR IN THIS CONDITION, IT IS UNSAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313287February 23, 2010
SEATS
REAR SEAT BRACKET THAT ATTACHES THE SEAT TO FLOOR SNAPPED WHILE SITTING IN STOPPED IN VEHICLE. NO EXCESSIVE RUST. HIDDEN PROBLEM??1. MECHANIC TOLD SEATS ARE ON NATIONAL BACKORDER. 2. MECHANIC FOUND USED SEAT AND WHEN HE RECEIVED THE SEAT THAT ONE WAS ALSO BROKEN IN THE EXACT SAME LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313481February 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DOOR WINDOWS WILL FALL DOWN INTO THE DOOR UNEXPECTEDLY. APPEARS TO BE A FAILURE OF THE WINDOW REGULATOR. A KNOWN ISSUE WITH CHRYSLER. THIS HAS HAPPENED 3 TIMES IN MY VEHICLE. TWICE IN MY LEFT REAR DOOR AND ONCE ON THE DRIVER DOOR. THE DRIVER DOOR WINDOW WAS REALLY SCARY WHEN IT HAPPENED AT NIGHT WHEN IT WAS RAINING. DEALER WILL NOT REPLACE THE WINDOW BECAUSE IT IS NOT UNDER WARRANTY. RESULT IS THAT THE WINDOWS ARE UNUSABLE AND MUST BE SECURED BY TAPE OR SOME OTHER MEANS TO KEEP THEM UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312732February 22, 2010
VISIBILITY
DRIVING TO WORK, BACK PASSENGER WINDOW BEGINS TO SLIDE DOWN ON IT'S OWN - COMPLETELY DOWN BY THE TIME I GET TO WORK - POWER CONTROL RUNS BUT NOT MOVING THE WINDOW UP AND DOWN. CALLED DEALERSHIP - $500 TO FIX. RESEARCHED ON WEB - BOUGHT A REPAIR KIT FOR $90 AND SPENT AN HOUR DOING IT MYSELF. ALL I HAD TO REPLACE WAS A $3 PLASTIC PIECE. $500? EXTORTION, ANYONE? THIS DEFECT (CHECK THE WEB - TONS OF PEOPLE HAVE HAD THIS HAPPEN - ONLY SOMETIMES THEIR WINDOWS HAVE JUST DROPPED DOWN SUDDENLY) IS WELL KNOWN TO JEEP - THEY SHOULD BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312671February 22, 2010
VISIBILITY
2007 JEEP LIBERTY WINDOW REGULATORS CONTINUALLY FAILING. MY PASSENGER FRONT WINDOW REGULATOR FAILED 6 MONTHS AFTER PURCHASING THE CAR. THE DEALER REPLACED IT UNDER WARRANTY. NOW THE DRIVERS WINDOW WONT ROLL UP NORMALLY. IT GETS CROOKED IN THE TRACK WHEN ATTEMPTING TO ROLL IT UP. I HAVE TO PULL THE WINDOW UP WITH MY HAND WHILE PRESSING THE BUTTON AT THE SAME TIME. THE PASSENGER WINDOW HAS GOTTEN SLOW TO ROLL UP AGAIN. IT CAN TAKE 30 SECONDS TO ROLL UP AND YOU CAN HERE THE STRAIN ON ITS MOTOR. I AM AFRAID THAT THIS LOAD PUT ON THE REG MOTOR WILL EVENTUALLY CAUSE A FIRE SINCE IT IS PUT UNDER SUCH A TREMENDOUS STRAIN TO RAISE THE WINDOW. THE MECHANIC THAT REPLACED THE PASSENGER WINDOW REG. SAID THAT ALL JEEP LIBERTY WINDOW REGULATORS WILL FAIL DUE TO BAD DESIGN. HE REPLACES THEM ALL THE TIME (JOKINGLY HIS PARTNERS CALL HIM THE JEEP WINDOW MAN! ) HE ALSO STATED " YOU ARE LUCKY BECAUSE ALOT OF WINDOW REGS THAT FAIL CAUSE THE WINDOW TO SUDDENLY DROP OFF THE TRACK AND FALL DOWN INTO THE DOOR AND USUALLY SHATTER. A CO-WORKER OF MINE HAD THIS HAPPEN WHILE DRIVING DOWN THE FREEWAY. WINDOW WAS UP AND SUDDENLY DROPPED DOWN AND SHATTERED INSIDE THE DOOR SCARING HIM TO DEATH. THIS WIDE SPREAD COMPLAINT BY MOST JEEP LIBERTY OWNERS HAD GONE IGNORED BY JEEP AND THEY ARE PROFITING LARGELY FROM IT. WITH THE AVERAGE FIX COSTING AROUND $400 PER WINDOW AND MOST OWNERS ARE REPLACING MULTIPLE WINDOWS, REGULATORS, THIS IS ALONG THE SAME LINES AS THE CURRENT TOYOTA RECALLS GOING ON. ALL TRYING TO MAKE CHEAP PARTS AND REAP THE BENEFITS OF INCREASED PARTS SALES. I AM AFRAID TO ROLL DOWN ANY OF MY WINDOWS AND THIS COULD BE DEADLY IF A FIRE WERE TO OCCUR. CHECK ON THE AMOUNT OF COMPLAINTS WITH THIS ISSUE AND YOU WILL FIND ENOUGH COMPLAINTS TO FORCE A RECALL. CUSTOMERS ARE SPENDING TREMENDOUS AMOUNTS OF MONEY TO REPLACE PARTS THAT JEEP JUST DOESN'T WANT TO FIX BECAUSE THE PROFIT IS TO HIGH. PLEASE HELP US!!!!!!! I LOVE JEEPS NOT CORPORATE GREED AND CUSTOMER DEVALUATION. THNKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312365February 20, 2010
STEERING
FOR THE PAST MONTH OR SO, MY STEERING WHEEL IGNITION LOCKING MECHANISM HAS BEEN NERVE RACKING. I PUT THE KEY IN, BUT IT DOESN'T EVEN TURN...ALMOST LIKE I AM USING THE WRONG KEY. IF I JIGGLE A BIT IT WILL WORK...BUT LAST NIGHT NOTHING WAS WORKING. NOW - MY STEERING COLUMN IS LOCKED, SO I CAN'T EVEN ATTEMPT TO SPIN THE STEERING WHEEL WHILE I TRY THE KEY. IT HAS BEEN TOWED, WHICH NOW WILL COST ME AN ARM AND A LEG I AM SURE TO FIX. I HAVE RESEARCHED ONLINE AND WAS SURPRISED TO SEE HOW MANY PEOPLE ARE COMPLAINING ABOUT THE SAME THING. WE ARE ALL HAVING THE EXACT SAME PROBLEMS. I HAVE READ THINGS LIKE BROKEN SHIFT INTERLOCK CABLE, BROKEN IGNITION ROD, ETC... I AM PUZZLED WHY THIS HASN'T BEEN BROUGHT TO THE SURFACE AND THERE IS NO RECALL. THIS IS DANGEROUS ESPECIALLY FOR THOSE THAT HAVE YOUNG CHILDREN, LIKE MYSELF, INCASE I AM STRANDED IN THE MIDDLE OF NOWHERE. WHO KNOWS WHAT LOWLIFE WOULD CROSS MY PATH ALL BECAUSE JEEP WAS AWARE OF THIS PROBLEM AND HASN'T SO MUCH AS EVEN RECOGNIZED THE ISSUE. I WILL NEVER BUY A JEEP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312372February 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 JEEP LIBERTY, 4X2 WITH TOW - HAUL MODE, ON 2/12/2010 POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (COMPLETELY BURNT) TRANSMISSION WOULD NOT SHIFT, SEIZED IN GEAR; I.E. DRIVING 45MPH = 4000RPM'S. WOULD NOT SHIFT INTO OVERDRIVE. TOWING 9X12 U-HAUL TRAILER WITH LESS THEN 300 LBS IN UNIT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10312180February 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY 2006. BOUGHT NEW. TO DATE 6 POWER WINDOWS HAVE FAILED. 2 OF THEM OBVIOUSLY FOR A SECOND TIME AFTER REPAIR BY CHRYSLER DEALERSHIP. I LIVE IN SOUTH FLORIDA WERE THERE IS NO CHANCE OF THE WINDOWS BECOMING STUCK WITH ICE BUILDUP BETWEEN THE WEATHER STRIPING & THE GLASS. THIS IS A DESIGN FAULT THAT CHRYSLER IS AWARE OF. INCREDIBLE THAT A LARGE CORPORATION IS UNABLE TO DESIGN A POWERED WINDOW SYSTEM THAT'S BEEN AROUND FOR 50 YEARS. DURING SEVERE WEATHER, RAIN STORMS, BLOWING SNOW OR SEVERE COLD, THIS CAN BECOME A DANGEROUS SITUATION. THIS FAILURE IS PROLIFIC ON ALL JEEP LIBERTY'S BUILT FROM I BELIEVE 2003 TO 2007. MY JEEP HAS HAD FAILURES THAT AT THE RETAIL LEVEL WOULD COST OVER $2000.00 APPROX $300 - $400 PER WINDOW. ITS ONLY JUST OVER 3 YEARS OLD. I AM NOW AFRAID TO OPEN & CLOSE THE WINDOWS. I HAVE SECURED THE LAST FAILURE IN THE UP POSITION USING A CABLE TIE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311628February 18, 2010
AIR BAGS:FRONTAL
I HAD A FRONT END IMPACT WITH A GUARD RAIL IN MY 2002 JEEP LIBERTY AT A SPEED BETWEEN 50 AND 60 MPH BRINGING THE VEHICLE TO AN ALMOST INSTANT STOP. THE AIRBAGS FAILED TO DEPLOY. I WAS SLAMMED AGAINST THE DASHBOARD INJURING MY KNEES AND MY WIFE IS RECEIVING CONTINUING MEDICAL TREATMENT FOR THE NECK AND BACK INJURIES SHE SUSTAINED. I CONTACTED JEEP IN DECEMBER 2009 ABOUT THE ISSUE, A SPOKESPERSON FOR JEEP CALLED ME BACK AND TOLD ME THAT, "IF THE AIRBAGS DIDN'T GO OFF THEN THEY MUST NOT HAVE NEEDED TO." *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10311811February 18, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE WINDOW REGULATORS FAILED WHILE DRIVING 35 MPH WHEN THE GLASS FELL INTO THE FRAME. THE FRONT DRIVER WINDOW AND RIGHT REAR PASSENGER WINDOW REGULATORS WERE REPLACED IN SEPTEMBER OF 2009. SHE IS ALSO EXPERIENCING FAILURE WITH THE RIGHT FRONT PASSENGER, REAR LEFT AND RIGHT WINDOWS. THE DEALER STATED THAT THE WINDOW REGULATORS ARE DEFECTIVE AND WHEN THEY ARE REPLACED THERE IS NO GUARANTEED THAT IT WILL NOT FAIL AGAIN. REPORT 19324618 WAS FILED WITH THE MANUFACTURER AND THEY TOLD HER TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THEY ALSO STATED THAT SHE MIGHT RECEIVE A GOODWILL ALLOWANCE TO HELP WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,500. THE CURRENT MILEAGE WAS 69,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311420February 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL WINDOWS FALLING OUT OF JEEP LIBERTY 2006>2007 DUE TO CHEAP PLASTIC CONNECTOR. ALL WINDOWS AND REGULATORS HAVE TO BE REPLACED. JEEP HAS PUBLISHED A BULLETIN TO THEIR DEALERS ABOUT THE PROBLEM BUT THERE IS NO RECALL. COST APPROX $2,000 PER VEHICLE IN PARTS AND LABOR. YOU CAN REALLY SEE THE SCOPE OF THIS PROBLEM ON EDMUNDS.COM JEEP LIBERTY WINDOW PROBLEMS. I PERSONALLY KNOW AND COMMUNICATE WITH 60 PEOPLE WHO HAVE HAD ALL THEIR WINDOWS FALL OUT, SOME TWO >>THREE TIMES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311490February 17, 2010
FUEL SYSTEM, GASOLINE
WHEN FILLING UP MY 2005 JEEP LIBERTY THE GAS OVER SPILLS. THIS WASN'T ALWAYS THE CASE BUT HAS BEEN HAPPENING MORE FREQUENTLY OVER THE TIME OF OWNING THE CAR. I CURRENTLY DON'T FILL UP THE VEHICLE DUE TO THIS ISSUE BECAUSE WHEN THIS HAPPENS THE CAR SMELLS OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311049February 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHRYSLER CONTINUES TO IGNORE A SAFETY PROBLEM WITH THE JEEP LIBERTY. CUSTOMER COMPLAINTS ABOUT THEIR POWER WINDOW REGULATORS THAT BASICALLY LET THE WINDOW FALL OUT INTO THE STREET OR INSIDE THE CAR ON TOP OF SLEEPING BABIES AND OTHER PASSENGERS, OR DOWN IN THE DOOR, OR GET STUCK UP OR DOWN. I HAVE A 2006 JEEP LIBERTY AND HAVE HAD TO FIX THIS PROBLEM ON MY CAR 3 TIMES ONCE AT 10,000 MILES, ONCE AT 50,000 MILES AND NOW AT 70,000 MILES. THE LAST TWO TIMES I PAID $350. CHRYSLER KNOWS ABOUT THE PROBLEM HAVING SENT REPAIR INSTRUCTIONS TO DEALER SERVICE DEPARTMENTS FOR A TEMPORARY FIX THAT THEY ARE USING AS A FRAUDULENT MONEY MAKING VENTURE, 'A BUILT IN REPAIR PROBLEM.' CHRYSLERS ARROGANCE IS UNPARALLELED, WE NEED YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308875February 12, 2010
FUEL SYSTEM, GASOLINE
THIS IS AN INCIDENT - WHEN FUELING THE GAS TANK WITH THE NOZZLE INSIDE THE GAS TANK OPENING, THE FUEL GUSHES OUT OF THE OPENING AFTER THE TANK IS FULL, SPILLING GAS ON THE VEHICLE AND ON THE GROUND. THIS IS NOT AT ONE GAS PUMP, IT HAPPENS AT ANY GAS STATION I GO TO. THIS RESULTS IN A POTENTIAL FIRE HAZARD AND DAMAGE TO THE PAINT ON THE VEHICLE. EACH GAS PUMP HAS AN AUTOMATIC VACUUM SHUT OFF WHEN THE GAS REACHES THE NOZZLE AND IS SUPPOSED TO SHUT OFF THE SUPPLY OF GAS. FOR SOME REASON, THE JEEP LIBERTY GUSHES OUT GAS ALL OVER THE PLACE EVERY TIME I FUEL IT. THIS HAS BEEN A RECURRING EVENT AND THE ONLY REASON WHY I HAVE NOT REPORTED IT IS BECAUSE I DID NOT KNOW THAT THIS REPORTING MECHANISM WAS AVAILABLE AND I WAS ONLY PUTTING IN A LIMITED AMOUNT OF GAS TO PREVENT THE GUSHING FROM HAPPENING. IS THIS PECULIAR TO JUST MY VEHICLE OR HAVE OTHERS HAD THIS EXPERIENCE AS WELL??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308905February 12, 2010
FUEL SYSTEM, GASOLINE
THREE TIMES WHEN I FILLED MY 2005 JEEP LIBERTY, THE PUMP SHUT OFF AND THEN GAS OVERFLOWED ALL DOWN THE SIDE OF THE CAR AND ONTO MY HAND AND SLEEVE. I OBVIOUSLY DON'T FILL IT ANYMORE, BUT THIS IS ALSO CAUSING THE CHECK ENGINE LIGHT TO COME ON SO IT WON'T PASS INSPECTION. JEEP SAYS THEY'VE NEVER HEARD OF THIS HAPPENING EVEN THOUGH THERE ARE SEVERAL WEBSITE FORUMS WHICH TALK ABOUT THIS PROBLEM AND ALSO VIDEOS ON YOUTUBE SHOWING IT. MY OWN MECHANIC SAID HE'S HEARD OF THIS HAPPENING WITH OTHER CHRYSLERS ALSO. JEEP IS WORKING WITH ME TO COVER PART OF THE COSTS, BUT THERE'S A SERIES OF PARTS THAT MAY HAVE TO BE REPLACED AND IT NEEDS TO BE RETESTED EACH TIME. BY THE TIME ALL IS SAID AND DONE, EVEN MY PART OF THE REPAIRS COULD BE SUBSTANTIAL. I THINK THIS IS A SERIOUS AND DANGEROUS PROBLEM AND JEEP SHOULD ISSUE A RECALL BEFORE SOMEBODY IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308958February 12, 2010
FUEL SYSTEM, GASOLINE
THE GAS TANK WON'T SHUT OFF WHEN FILLING GAS, AND GAS SPEWS OUT EVERYWHERE ON THE GROUND. THERE SEEMED TO BE NO REMEDY FOR THIS EXCEPT TO CHANGE THE GAS TANK WHICH I HAD A DEALERSHIP DO... IT WORKS FINE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308977February 12, 2010
SERVICE BRAKES, HYDRAULIC
WE OWN A JEEP LIBERTY 2010 THAT IS COVERED UNDER A BRAKE RECALL NHTSA CAMPAIGN ID NUMBER: 10V009000 . WE CALLED THE DEALERSHIP AND THE COMPANY AND WERE TOLD THEY WERE NOT HONORING THIS RECALL WE ARE VERY CONCERNED SINCE IT SAYS THE BRAKES MAY SUDDENLY FAIL AND DON'T UNDERSTAND WHY THE COMPANY IS NOT DOING THIS RECALL AS ANNOUNCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310069February 12, 2010
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
WHEN FILLING THE GAS TANK ON THIS VEHICLE, IT FILLS UP AND THEN OVERFLOWS BEFORE AFTER THE FILLER SHUTS OFF. THIS SPILLS GASOLINE OUT AND ONTO THE GROUND. POTENTIAL FOR FIRE AND IT'S BAD FOR THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308431February 10, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON SEPARATE OCCASIONS AND WITHIN 4 MONTHS OF ONE ANOTHER BOTH REAR WINDOW ASSEMBLIES FAILED CAUSING THE WINDOWS TO SLIDE DOWN INTO THE DOOR. THIS IS DURING THE OPERATION OF THE WINDOW. IT APPEARS TO BE A DEFECTIVE PART/DESIGN. JEEP SERVICE DEPT IS NOW REPLACING THE WHOLE ASSEMBLY INCLUDING WINDOW AT COST TO THE CUSTOMER.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308435February 10, 2010
ENGINE AND ENGINE COOLING:ENGINE
IT WAS EXPLAINED TO ME BY THE MECHANIC THAT A VALVE SLIPPED OUT OF THE HEAD CYLINDER. WHEN I WAS DRIVING THE CAR ON THE HIGHWAY IN THE MIDDLE OF THE HIGHWAY THE CAR JUST SHUT-OFF WITHOUT WARNING. THE CAR BEHIND ME ALMOST HIT ME. I HAD TO CALL A RELATIVE TO PUSH THE CAR HOME. THE MECHANIC EXPLAINED, AFTER THEY TOOK APART THE ENGINE THAT A VALVE SLIPPED OUT OF THE CYLINDER HEAD AND GOT INTO THE ENGINE, WHICH CAUSE THE ENGINE TO FAIL. I HAVE A WARRANTY BUT NOT A FACTORY WARRANTY SO THEY DON'T WANT TO COVER IT. AND I STILL HAVE TO MAKE PAYMENTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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