Jeep Liberty Complaints

8,882 consumer complaints on file.

#10317231March 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH. THERE WAS A NOISE INSIDE OF THE VEHICLE. THE REAR PASSENGER WINDOW SLID DOWN INSIDE THE DOOR WITHOUT ASSISTANCE. THE DRIVER WAS ABLE TO CONTINUE IN OPERATION. THE WINDOW WAS MANUALLY MOVED IN AN UPWARD POSITION AND SECURED WITH TAPE. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE AUTHORIZED DEALER WILL BE NOTIFIED OF THE MALFUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316289March 3, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT EXPERIENCED UNINTENDED ACCELERATION WHILE HIS FOOT WAS ON THE BRAKES. HE ENGAGED THE BRAKE PEDAL SO HARD THAT THE REAR BRAKE CALIPER WAS SMOKING AND THE BACK TIRES WERE ALSO SPINNING BEFORE THE VEHICLE WOULD STOP. THE FAILURE HAS OCCURRED FOR TWO YEARS. THE VEHICLE WAS DIAGNOSED BY FOUR DEALERS. NONE OF THE DEALERS COULD DUPLICATE THE FAILURE WHICH MADE IT IMPOSSIBLE FOR THEM TO REPAIR IT. THE JEEP MANUFACTURER WAS CALLED AND EACH TIME THEY GAVE HIM A DIFFERENT CLAIM NUMBER. THE FAILURE MILEAGE WAS 26,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316024March 3, 2010
SEAT BELTS
JEEP LIBERTY 2002 SEAT BELT RELEASE BUTTON STAY IN , DOES NOT WAYS CLICK. THEN THE SEAT BELT WILL NOT WORK AT ALL. I WHEN JUST GOT ONE FROM THE JUNK YARD WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315513March 2, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY-WHILE DRIVING BACK WINDOW MAKES A POPPING SOUND THAN FALLS DOWN. ABOUT 6 MONTHS LATER THE FRONT DRIVER SIDE WINDOW MAKES A POPPING SOUND AND FALLS DOWN--THE UNEXPECTED NOISE AND RUSH OF COLD WINTER AIR CAUSED ME TO SWERVE INTO A DITCH. THIS A SAFETY ISSUE AND AN EXPENSE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315809March 2, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWICE NOW ON MY 2003 JEEP LIBERTY THE PASSENGER SIDE REAR WINDOW HAS FALLEN INTO THE DOOR. THE FIRST TIME THIS HAPPENED WAS IN APPROX 2007. BOTH TIMES WHEN I NOTICED THAT THE WINDOW WAS PARTIALLY DOWN, I TRIED TO ROLL IT BACK UP, BUT IT WOULDN'T MOVE. I THEN TRIED TO PULL IT BACK UP AND THE ENTIRE WINDOW FELL DOWN INTO THE DOOR. THE FIRST TIME IT COST APPROX $400 TO REATTACH THE WINDOW AND REPLACE THE FAULTY CONNECTOR PART. NOT YET SURE WHAT THE COST WILL BE FOR THIS REPAIR. THIS IS VERY DANGEROUS WITH MY DAUGHTER RIDING IN THE BACK SEAT. APPARENTLY, THERE HAVE BEEN HUNDREDS OF SIMILAR COMPLAINTS WITH THESE WINDOWS FAILING MULTIPLE TIMES ON THE SAME CAR... THIS SHOULD DEFINITELY BE A RECALL! SEE HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2006/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BREAKS.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315879March 2, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JUST BOUGHT THE JEEP AND ON THE WAY HOME THE BACK GLASS FELL DOWN. DID NOT KNOW WHAT IT WAS ALMOST RUN OFF THE ROAD TRYING TO FIGURE IT OUT. NEEDLESS TO SAY I TOOK IT BACK THE NEXT MORNING AND THEY KNEW RIGHT AWAY IT WAS A WINDOW REGULATOR. HAD TO WAIT TILL MONDAY MORNING TO TAKE IT BACK IN AND WAS 3 DAYS IN GETTING IT BACK. FOUND OUT MINE WAS NOT THE ONLY ONE WITH FAULTY WINDOWS BY TALKING TO THE CUSTOMERS IN THERE FOR THE SAME REASON. NEEDLESS TO SAY I NOW RIDE AROUND WITH DUCK TAPE AND PLASTIC AND AM WAITING FOR THE NEXT ONE TO GO. LOTS OF PEOPLE HAVE HAD PROBLEMS WITH THESE REGULATORS AND THEY NEED TO BE FIXED NOW BEFORE SOMEONE WRECKS AND KILLS THEMSELVES WITH THESE THINGS FALLING DOWN. I TRADED IN MY TOYOTA IN FEAR OF A STICKING GAS PEDDLE AND NOW I HAVE TO DRIVE IN FEAR OF MY WINDOWS FALLING DOWN. I AM ONLY ASKING FOR A SIMPLE RECALL TO A SIMPLE FIX FOR ALL OF THE JEEP OWNERS WHO DRIVE AROUND WITH DUCK TAPE UP TO THE WINDOWS. IT IS GIVING JEEP A BAD REPUTATION AND HAVE HEARD PEOPLE SAY THEY WILL NEVER OWN ANOTHER JEEP BECAUSE OF THIS. DON'T LET JEEP BE IN THE HOT SEAT WITH SHAME ON YOU JEEP WHEN A DEATH OCCURS BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315062March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY LTD EDITION. THE CONTACT STATED THAT THE DRIVER WAS ON A DIRT ROAD DRIVING APPROXIMATELY 15 MPH WHEN SHE CROSSED OVER A CREEK. THE VEHICLE CAME TO A COMPLETE STOP; HOWEVER, THE ENGINE WAS STILL ON. THERE WERE 3 PEOPLE IN THE VEHICLE AND ONE OF THE PASSENGERS IN THE BACK SEAT NOTICED THAT SPARKS WERE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 02/07/11 *BF UPDATED 02/11/11
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10315184March 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE VEHICLE WAS PARKED. THE REAR PASSENGER WINDOW GLASS SLID INSIDE THE DOOR WITHOUT ASSISTANCE. THE WINDOW WAS MANUALLY MOVED TO AN UPWARD POSITION AND SECURED WITH TAPE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE PART WAS ORDERED FOR THE REPAIR. THE EXTENDED WARRANTY COVERED THE REGULATOR. THE REAR WINDOW WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE FAILURE MILEAGE WAS 58,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314948February 28, 2010
VEHICLE SPEED CONTROL
WHILE TRAVELING RT. 36 ABOUT 10 MILES SOUTH OF ROARING SPRINGS, PA MY 2003 JEEP LIBERTY SUDDENLY ACCELERATED AND I HAD NO BRAKING CONTROL. I SWERVED ACROSS THE 2 LANE HIGHWAY ONTO THE BERM, FOR FEAR OF HITTING ONCOMING TRAFFIC. I LOST ALL STEERING CONTROL THAT I LATER FOUND TO BE A BROKEN TIE ROD ON THE RIGHT FRONT. THE VEHICLE CONTINUED IN A CIRCULAR MANNER AT AN EXCESSIVE SPEED AND WITH TWO FEET PRESSING ON THE BRAKE. I COULD NOT STOP. EVENTUALLY THE VEHICLE WENT OVER A STONE EMBANKMENT AND FELL ABOUT 15 FEET AND FINALLY CAME TO REST ON A PLATEAU JUST ABOVE A CREEKBED. BECAUSE OF A MULTIPLICITY OF VERY LARGE STONES, EVERY PANEL OF THE JEEP LIBERTY WAS SEVERELY, WITH ONE EXCEPTION AND THAT WAS THE ROOF. MY WIFE AND I WERE SERIOUSLY AND HURT AND TRANSPORTED BY AMBULANCE THE CLOSEST TRAUMA CENTER, THE ALTOONA HOSPITAL. MY WIFE WAS DIAGNOSED WITH A BROKEN BACK AND I WAS INTENSIVE CARE. THE STATE POLICE INTERVIEWED ME OVER THE PHONE WHILE I WAS IN THE HOSPITAL AND BECAUSE OF THE UNEXPLAINED NATURE OF THE ACCIDENT, DECIDED TO WRITE ME UP FOR EXCESSIVE SPEED. THEY ALSO CHARGED ME TWO POINTS ON MY LICENSE. THE CAR WAS TOTALED BY A USAA AUTHORIZED APPRAISER. I NEVER CONTACTED YOU, BUT I DID CONTACT USAA AND TOLD THEM SOMETHING SUSPICIOUS HAPPENED TO THAT VEHICLE. THE GREAT PUBLICITY OF THE RUNAWAY TOYOTAS MADE ME RECALL THIS INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10314877February 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER A COUPLE OF MONTHS OF USE, THE POWER WINDOWS STOP WORKING AND THE WINDOW EVENTUALLY FALLS INTO THE DOOR FRAME. THIS HAPPENS EVERY 6 TO 8 MONTHS DEPENDING ON HOW MANY TIMES THE WINDOW IS PUT UP OR DOWN. THIS RESULTS IN A 700 DOLLAR REPAIR BILL, AND HAS OCCURRED ON ALL 4 WINDOWS SEVERAL TIMES OVER THE 3 YEAR WINDOW WHERE WE HAVE OWNED THIS VEHICLE. THE WINDOW REGULATORS, MOTORS, AND WINDOW ITSELF HAVE BEEN REPAIRED SEVERAL TIMES, AND THEY CONTINUE TO FAIL TO KEEP THE WINDOW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314486February 26, 2010
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS FROM THE GAS TANK EVERY TIME I PUT GAS INTO THE CAR. THIS IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313180February 26, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2007 JEEP LIBERTY SP WAGON REAR DIFFERENTIAL PLUG CAME OUT LOSING ALL THE FLUIDS. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314591February 26, 2010
VISIBILITY
I OWN A 2003 JEEP LIBERTY. THE REAR DRIVERS SIDE WINDOW SLIPPED OFF THE TRACK IN 2008. I WAS TOLD IT WOULD BE OVER $400 TO REPAIR AT DEALER. THEN ON FEB 20 2008 THE OTHER REAR WINDOW SLIPPED OFF THE TRACK AND BEGAN TO FALL INTO THE DOOR. THE WINDOWS WILL NOT STAY UP ON THEIR OWN AND I FEEL THAT THERE HAVE BEEN FAR TOO MANY COMPLAINTS FOR CHRYSLER TO NOT MAKE THIS A RECALL ISSUE. I CALLED THE DEALER AND THEY ASKED ME TO CONTACT CHRYSLER. I SPOKE WITH CHRYSLER AND THEY HAVE MY INFORMATION AND HAVE SENT IT ON TO THE RESOLUTION TEAM AND I SHOULD RECEIVE A CALL BY MONDAY 6PM 3/1/10. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314402February 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HAVE HAD 5 WINDOW REGULATORS TO BREAK ALLOWING WINDOW TO FALL INSIDE DOOR.THE LAST ONE WAS DURING BAD WEATHER NEARLY CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314426February 25, 2010
VISIBILITY
FRONT PASSENGER WINDOW REGULATOR FAILED. SECOND TIME IT HAS BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314427February 25, 2010
VISIBILITY
LEFT BACK WINDOW REGULAR BROKE AND WINDOW HAS FALLEN. UNABLE TO ROLL UP WINDOW DURING A SAND STORM RESULTING IN CHILD BREATHING IN SAND UNTIL WE COULD SEEK SHELTER AND INTERIOR OF VEHICLE BEING COVERED IN SAND. THIS IS THE FOURTH WINDOW REGULAR THAT I AM HAVING TO REPLACE IN THIS VEHICLE. FILING A COMPLAINT AT DEALERSHIP REQUEST. THEY STATED THE WINDOWS WERE POORLY DESIGNED AND THE LATE 2006 MODELS THE WINDOWS ARE REPLACED WITH A REDESIGNED WINDOW AT THE OWNERS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314425February 25, 2010
VISIBILITY
FRONT DRIVERS WINDOW AND FRONT PASSENGER WINDOW STALL WHEN GOING UP AND DOWN. HAD TO HAVE REGULATOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313938February 24, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN THE LAST FOUR YEARS OF OWNERSHIP OF A 2006 JEEP LIBERTY SPORT THE REAR PASSENGER WINDOWS HAVE SUDDENLY JUST FALLEN DOWN INTO THE DOOR PANEL A TOTAL OF FIVE TIMES. IT HAS HAPPENED TWICE WHILE DRIVING AND THREE TIMES BETWEEN USES OF THE VEHICLE. WHEN IT HAPPENS WHILE DRIVING THERE IS A POPPING NOISE AND A THUMP WHEN THE WINDOW GOES DOWN. WHEN DRIVING THIS CAUSES AN IMMEDIATE DISTRACTION TO DRIVER AND PASSENGERS WHICH HAS NOT CAUSED AN ACCIDENT YET BUT IS ALWAYS A CONCERN FOR FUTURE OCCURRENCE. ALSO OF CONCERN IS THAT MY RESEARCH HAS SHOWN THOUSANDS UPON THOUSANDS OF CONSUMERS WHO EXPERIENCE THIS SAME ISSUE. I HAVE INCLUDED ALL THE SITES ON THIS INCIDENT THAT I HAVE SO FAR FOUND. HTTP://WWW.STEIGERPERFORMANCE.COM/DIF.CGI?SP13002 HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2006/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BREAKS.SHTML HTTP://VLANE.COM/DISCUSS-TOPIC/1265/JEEP-LIBERTY-WINDOW-REGULATOR-ISSUE HTTP://WWW.RIPOFFREPORT.COM/SEARCH/COMPANY/JEEP-DAIMLER-CHRYSLER.ASPX HTTP://AUTOS.MSN.COM/RESEARCH/VIP/RELIABILITY.ASPX?YEAR=2007&MAKE=JEEP&MODEL=LIBERTY HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER/TI82J9AU88KO7LJQ2/P20 HTTP://M.REVIEWCARS.COM/2006-JEEP-LIBERTY HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2006/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BREAKS.SHTML HTTP://WWW.EDMUNDS.COM/JEEP/LIBERTY/2006/CONSUMERREVIEW.HTML HTTP://WWW.CITY-DATA.COM/FORUM/AUTOMOTIVE/399904-JEEP-LIBERTY-2006-BACK-WINDOW-PROBLEMS.HTML HTTP://WWW-ODI.NHTSA.DOT.GOV HTTP://WWW.CARSURVEY.ORG/REVIEWS/JEEP/LIBERTY/R99742/COMMENTS/ HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/JEEP_P3.HTM HTTP://WWW.JEEPFORUM.COM/FORUM/F28/JEEP-LIBERTY-WINDOW-PROBLEMS-SOLUTIONS-947700/ HTTP://NATIONALTRANSPORTLLC.COM/BLOG/JEEP-WINDOW-REGULATORS/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313999February 24, 2010
VISIBILITY
I HAVE HAD TWO OF THE FOUR WINDOW REGULATORS FAIL ON OUR JEEP LIBERTY, WHAT WAS PURCHASED NEW, AT THE END OF 2007. THIS FAILURE CAUSES THE WINDOW TO FALL DOWN, INTO THE DOOR AND HAS BEEN IDENTIFIED AS A DESIGN FLAW, ENOUGH THAT JEEP HAS COMPLETELY RE-DESIGNED THE REGULATOR AND WINDOW. I HAD THE FIRST FAIL AT 36,600 MILES, LAST JUNE (JUST PASSED WARRANTY) AND THE SECOND FAILED IN JANUARY OF THIS YEAR. LOOSING A WINDOW ON THE FREEWAY IS A SEVERE SAFETY ISSUE- AND NOT TO MENTION HOW YOUR FAMILIES EARS FEEL AFTERWARDS. THERE ARE NUMEROUS ISSUES WITH THE DESIGN OF THIS WINDOW REGULATOR, FOUND ON CARCOMPLAINTS.COM, AND HOPE THAT IT CAN AFFORD YOUR OFFICES ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313771February 24, 2010
EXTERIOR LIGHTING, VISIBILITY
I HAVE 2008 JEEP LIBERTY. THE PROBLEM 1) THE DEFROSTERS ARE TO CENTRALLY LOCATED AND DO NOT CLEAR ICE AND SNOW OFF THE ENTIRE WINDSHIELD. 2) THE FRONT TURNING SIGNALS GET COVERED WITH SNOW AND NEED TO BE CLEANED OFF EVERYTIME THERE IS ANY SNOW. THE SNOW LAYS ON THE FRONT BUMPER AND COVERS THE TURNING SIGNALS. BOTH OF THESE ARE HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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