Jeep Liberty Complaints

8,882 consumer complaints on file.

#10441599December 29, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, UNKNOWN OR OTHER
THANKS FOR THIS OPPORTUNITY;; EXPERIENCED EXACTLY THE IDENTICAL RAINWATER FLOODING PROBLEM , FROM THE RIGHT HINGE ABOVE THE HATCHBACK OF MY 2008 LIBERTY, FIRST SATURATING THE CARGO AREA, THEN MOVING FORWARD SATURATING THE FRONT CABIN FLOOR! DEALER WONT FIX!! ! REMOVED SEATS AND CARPET, THREW AWAY PADDING,, REPLACED PADDING CLEANED CARPET, REMOVING BACK HATCH, AND PUTTING GASKETS UNDER HINGES! GOOD THING IM HANDY AND EX-NAVY!! PLEASE TAKE ALL KUDDOS AWAY FROM JEEP INC!! P.S. SOMEONE TRIED TO SILICONE AROUND THAT RIGHT CARGO HATCH HINGE THEN USE TOUCH-UP PAINT ON IT;; I THINK IT WAS THE DEALER; BUT THEY DENY IT!! BUT THE JEEP WAS A LEASE BEFORE I BOUGHT IT!! SO NO ONE ELSE WAS SUPPOSED TO TOUCH THE CAR; RIGHT? I WOULD NOT HAVE KNOWN ,, IF I HADN'T READ ANOTHER POST DESCRIBING THE VERY SAME PROBLEM!! I OWE THEM!! THANKS!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441612December 29, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING WINDOW TO SLIDE DOWN INTO DOOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441673December 29, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT OVER A PERIOD OF TIME, ALL FOUR WINDOWS IN THE VEHICLE FAILED AND FELL DOWN INTO THE DOOR PANEL WITHOUT WARNING. THE CONTACT STATED THAT EVERY WINDOW REGULATOR WAS REPLACED IN THE VEHICLE PRIOR TO THE MOST RECENT FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO OTHER REPAIRS THAT COULD BE PERFORMED FOR THE WINDOWS. THE CONTACT STATED THE REGULATORS WOULD CONTINUOUSLY FAIL EVERY SIX MONTHS. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441511December 28, 2011
FUEL SYSTEM, GASOLINE
WHEN PUMPING GAS INTO MY CAR, WHEN IT APPROACHES FULL, GAS SPILLS OUT OF THE TANK. IT DOES NOT RECOGNIZE WHEN THE CAR IS FULL WITH GAS, AND GAS SPILLAGE OCCURS. I CONTACTED CHRYSLER AND BROUGHT THE VEHICLE FOR A DIAGNOSIS INTO A JEEP DEALERSHIP. THE STATED THAT THE FUEL TANK NEEDS REPLACEMENT WHICH WOULD COST APPROXIMATELY 1600 DOLLARS. THEY WOULD ONLY COVER 50 PERCENT, WHICH I CANNOT AFFORD, AND WILL NOT TAKE ANY OTHER RESPONSIBILITY WITH HELPING WITH THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441388December 27, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2005 JEEP LIBERTY, EVERY TIME I FILL THE CAR UP WITH GAS, IT SPITS OUT AT ME. NOT JUST A LITTLE, IT GETS ON MY CLOTHES, RUNS DOWN MY CAR AND QUITE A BIT ENDS UP ON THE GROUND. THIS HAS BEEN HAPPENING FOR A LONG TIME. I THOUGHT THIS WAS UNIQUE TO MY VEHICLE, BUT I HAVE FOUND OUT A LOT JEEP LIBERTY OWNERS HAVE THE SAME PROBLEM I DO. WHEN I TOOK MY CAR IN TO GET FIXED THEY SAID IT COST $2100. THE PEOPLE AT CHRYSLER THAT I HAVE TALKED TO ADMIT THEY HAVE SEEN A LOT OF THIS AND WERE WILLING TO WORK WITH ME, BUT IT WOULD STILL COST ME $500. I BELIEVE THIS IS EXTREMELY UNSAFE TO ME AND THE ENVIRONMENT AND THESE VEHICLE SHOULD BE RECALLED BECAUSE OF THIS PROBLEM. THIS IS NOT JUST UNIQUE TO JEEP LIBERTY, BUT TO OTHER JEEP PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441392December 27, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP AT A GAS STATION, THE GAS TANK OVER FLOWS BEFORE THE PUMP STOPS. I ORIGINALLY THOUGHT IT WAS A BROKEN PUMP, HOWEVER, I HAVE NOW FILLED UP OVER 4 TIMES AT 4 DIFFERENT GAS STATIONS AND THE PROBLEM CONTINUES TO HAPPEN. THIS MOST RECENT TIME I HAVE LOST AROUND 1/2 GALLON OF GAS ON THE GROUND. I AM ALSO CONCERNED WITH THE EFFECT OF THE GAS ON MY PAINT/CAR BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441422December 27, 2011
STEERING, SUSPENSION, WHEELS
LEFT FRONT TIRE FELL TO THE SIDE. BALL JOINT WAS BROKEN. STEERING WAS IMPOSSIBLE. VEHICLE CONTAINED MALE AND FEMALE PARENTS AND TWO YOUNG CHILDREN. THEY WERE ON A BUSY FREEWAY IN NORTHERN CA. WHEN AUTO REPAIR PEOPLE LOOKED AT IT THEY FOUND NO GREASE IN THE JOINT AND THE BALL HAD RUST ALL OVER THE TOP. THIS IS A SEALED JOINT THAT COULD NOT BE GREASED. IT LOOKED AS THOUGH IS WAS NOT PROPERLY GREASED DURING ORIGINAL INSTALLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441248December 26, 2011
SUSPENSION
I WAS DRIVING IN TRAFFIC WHEN I FELT THE REAR OF THE CAR SUDDENLY SHIFT AT LEAST A ONE FOOT TO TWO FEET. IT FELT AS IF I HAD BEEN HIT BY ANOTHER CAR. I DROVE APPROXIMATELY 500 FEET WHERE I COULD PULL INTO A PARKING LOT. I CHECKED MY TIRES AND LOOKED THE VEHICLE OVER. I DID NOT LOOK UNDER THE CAR. I GOT BACK INTO MY CAR WHICH HANDLED VERY POORLY. I DROVE ABOUT ONE HALF MILE TO MY DESTINATION, GOT OUT OF THE CAR AGAIN AND CALLED MY HUSBAND, EXPLAINED WHAT HAPPENED AND ASKED HIM TO COME LOOK AT MY VEHICLE. MY HUSBAND LOOKED UNDER THE CAR, THE LOWER REAR CONTROL ARM HAD BROKEN ALMOST ALL THE WAY THROUGH AND RUSTED. MY VEHICLE WAS MOVED TO MY DAUGHTERS HOUSE (SHE LIVES ONE MILE FROM MY DESTINATION, I LIVE 25 MILES FROM MY DESTINATION) THE CAR IS PARKED UNTIL I AM ABLE TO GET IT REPAIRED. PICTURES TAKEN SHOW THAT THE DAMAGE IS FROM A CORRODED PART THAT SHOULD NOT BECOME CORRODED. THIS PART FAILURE IS THE RESPONSIBILITY OF THE MANUFACTURER. MINUTES BEFORE THE INCIDENT I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR. IF THE PART HAD BROKEN THEN, I AM CERTAIN IT WOULD HAVE RESULTED IN AN ACCIDENT MOST LIKELY INVOLVING OTHER VEHICLES AND INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440831December 21, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT AIR WAS ABNORMALLY SEEPING INTO THE VEHICLE FROM THE FRONT WINDSHIELD. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 08V455000 (VISIBILITY: WINDSHIELD), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 40,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440853December 21, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE WINDOWS FELL OPEN AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HE CONTACT THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440591December 20, 2011
ELECTRICAL SYSTEM
MY FAN BLOWER JUST WORKS ON HIGH. MY ENGINE LIGHT ALWAYS ON. RUSTING BACK DOORS. I HAVE BEEN WAITING FOR RECALLS. I LOVE MY JEEP!!!! BUT JEEP NEEDS TO FIX MULTIPLE PROBLEMS. IT SUCKS THAT FAILED COMPONENTS DOES NOT LET YOU LIST SPECIFIC PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440611December 20, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOWS FELL ABNORMALLY OPENED AND FELL INTO THE DOOR PANEL. THE WINDOWS COULD NOT BE CLOSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 75,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440818December 20, 2011
FUEL SYSTEM, GASOLINE
MY LIBERTY STARTED HAVING FUEL SPILL PROBLEMS ABOUT A MONTH AGO. NOW, EVERY TIME I FILL THE TANK, THE PUMP DOESN'T 'CLICK OFF' FAST ENOUGH AND THERE IS AN OVERFLOW (~1/4 GALLON) OF GASOLINE. THIS HAS HAPPENED AT EVERY GAS STATION I'VE TRIED LATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440367December 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT LOWER BALL JOINT STARTED TO EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT ANY REPAIRS TO THE VEHICLE WOULD BE AT THE VEHICLE OWNER'S EXPENSE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL AND THEY WERE UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440382December 19, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT AFTER REFUELING, FUEL WOULD SPILL BACK OUT FROM THE FILLER NECK. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 01/24/12*LJ THE CONSUMER STATED WHEN HE FILLED THE VEHICLE UP WITH GAS, IT SPLASHED BACK OUT. THE DEALER REPLACED THE FUEL FILL TUBE. UPDATED 01/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440417December 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE SERVICE WHEN THE MECHANIC ADVISED THAT THE BALL JOINT WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440463December 19, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING DOWN THE INTERSTATE, I HEARD A CLUNK. MY BACK WINDOW BEHIND DRIVER HAD SLIPPED DOWN. I CALLED MY PERSONAL MECHANIC, NOT DEALER, AND HE DIAGNOSED IT OVER THE PHONE AS THE REGULATOR. HE TOLD ME IT WAS COMMON IN JEEPS. WHILE AT THE MECHANIC'S, ANOTHER CUSTOMER SAID HER FATHER'S JEEP HAD DONE THE SAME THING. THE MECHANIC TOLD ME TO BE GLAD THAT MY WINDOW DID NOT BREAK. I WAS CHARGED TO REPLACE THE REGULATOR $300. I HAVE NO CHILDREN AND MY BACK WINDOW IS NEVER USED. TOO MANY PEOPLE HAVE SPENT HUNDREDS OF DOLLARS FOR THIS REPAIR. THIS IS DEFINITELY AN INFERIOR PRODUCT AND SHOULD BE RECALLED. CUSTOMERS SHOULD NOT BE EXPECTED TO PAY FOR THIS REPAIR. I ONLY HOPE I CAN GET RID OF MY JEEP BEFORE I HAVE ANOTHER WINDOW REGULATOR FAIL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440501December 19, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS TANK IT SPLASHES OUT AND GET ALL OVER THE JEEP AND THE PERSON FILLING THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440748December 16, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING THE VEHICLE, THE VEHICLE NO LONGER CAUSES THE GAS NOZZLE AUTOMATIC CUTOFF VALVE TO OPERATE BEFORE FUEL IS OVERFLOWING DOWN THE SIDE OF VEHICLE AND ON THE GROUND. UNTIL THIS FALL, THE VEHICLE USUALLY CUTOFF THE NOZZLE AS THE TANK WAS FULL - VERY FULL - BUT PRIOR TO OVERFLOW. STARTING TWO MONTHS AGO, THE TANK ALWAYS OVERFLOWS AT EVERY PUMP USED. THIS GASOLINE SPILL SEEMS DANGEROUS AND IS AN ENVIRONMENTAL CONCERN. I HAVE NOTICED THAT MINE IS CERTAINLY NOT THE FIRST COMPLAINT OF THIS NATURE, AND IT SEEMS TO BE BECOMING A PREVALENT CONCERN WITH THIS PARTICULAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439742December 13, 2011
SEAT BELTS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT ASSEMBLY FAILED AND SHE WAS UNABLE TO LOCK THE BUCKLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE SEAT BUCKLE HAD FAILED AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 105,000. UPDATED 01/04/12 *BF THE CONSUMER STATED SHE HAS ANOTHER JEEP THAT HAD THE SAME PROBLEM. UPDATED 01/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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