Jeep Liberty Complaints

8,882 consumer complaints on file.

#10437684November 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND THE ENGINE IDLED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DETERMINE THE CAUSE. THE TECHNICIAN ADVISED THAT THE TRANSMISSION MAY POSSIBLY NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/24/12*LJ THE VEHICLE WOULD NOT SHIFT INTO PASSING GEAR, BUT WOULD GO INTO NEUTRAL WHILE THE ENGINE RACED. THE VEHICLE COASTED UNTIL IT SLOWED DOWN AND TRANSMISSION RE-ENGAGED AT A LOWER SPEED. UPDATED 01/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437717November 29, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY JEEP THE PUMP WILL SHUT OFF WHEN THE TANK IS FULL AND I REMOVE THE PUMP AND GAS WILL BUBBLE OUT OF THE TANK AND RUNS DOWN THE SIDE OF THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437496November 28, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED A USED JEEP IN WISCONSIN THAT DOES NOT FOLLOW NHTSA OR EPA STANDARDS. THE JEEP OVERFLOWS WHEN FILLING THE GAS TANK AND SPILLS GAS ON THE GROUND AT EVERY GAS STATION. THIS IS A COMMON ISSUE WITH JEEPS AND NEEDS TO BE RECALLED. IT OFTEN REQUIRES REPLACEMENT OF THE FUEL TANK OR LINES. MY CAR IS NOT UNDER WARRANTY SINCE IT WAS PURCHASED USED. I AM EXTREMELY CONCERNED OF FIRE, POLLUTION AND MY WIFE'S SAFETY WITH THIS HAZARDOUS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437308November 26, 2011
SUSPENSION
THE REAR PASSENGER SIDE LOWER CONTROL ARM HAS COMPLETELY RUSTED THREW CAUSING IT TO CRACK IN HALF WHILE DRIVING AT 30 MPH WHICH CAUSED THE CAR TO SWERVE ALL OVER THE ROAD. THE DRIVER SIDE REAR CONTROL ARM SHOWS SERIOUS SIGNS OF CORROSION AND A CRACK IN THE UNIT IS STARTING TO APPEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437240November 25, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW WOULD FALL DOWN WITHOUT WARNING AND COULD INJURE A PASSENGER IF A ROCK FLEW THROUGH IT. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437274November 25, 2011
FUEL SYSTEM, GASOLINE
THE LAST 3 TIMES I HAVE FILLED THE GAS TANK ON MY VEHICLE, GAS HAS OVERFLOWED ONTO THE GROUND. AFTER THE 2ND TIME, THE CHECK ENGINE LIGHT CAME ON. I BROUGHT IT TO THE DEALERSHIP AND WAS ADVISED THE CODE READ THAT THE FILLER NECK WAS FAULTY AND NEEDED TO BE REPLACED. I ADVISED THEM THAT I HAD AN ISSUE WITH GAS OVERFLOWING ONTO THE GROUND WHEN FILLING UP AND WAS ADVISED IT "MAY" BE FIXED BY THE NEW FILLER NECK SINCE THERE IS A SENSOR IN THERE. I HAD THE FILLER NECK REPLACED. I FILLED THE JEEP AGAIN TODAY, ROUGHLY A WEEK AFTER HAVING THE FILLER NECK REPLACED, AND AGAIN GAS OVERFLOWED AND LEAKED DOWN THE SIDE OF MY JEEP AND ONTO THE GROUND. UP UNTIL THIS POINT, WHEN FILLING MY JEEP, THE GAS PUMP WOULD CLICK OFF WHEN THE TANK WAS FULL. I HAVE GONE TO THREE DIFFERENT GAS STATIONS SO IT IS NOT A PROBLEM WITH THE PUMP AT THE STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436829November 23, 2011
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION
I WAS ADVISED BY MY JEEP DEALERSHIP THAT MY 2003 JEEP LIBERTY NEEDS BOTH THE LEFT AND RIGHT FRONT UPPER CONTROL ARMS REPLACED. 2003 JEEP LIBERTY VEHICLES MANUFACTURED FROM MAY 2002 THROUGH SEPTEMBER 2002 HAVE BEEN RECALLED DUE TO THE FAILURE OF THIS COMPONENT. THE CHRYSLER RECALL IS NO. J17 (NHTSA CAMPAIGN ID 09V119000; NHTSA ACTION NUMBER EA08008). MY JEEP LIBERTY WAS MANUFACTURED IN OCTOBER 2002 - ONE MONTH AFTER THE RECALL PERIOD AND THEREFORE ISN'T ELIGIBLE FOR THIS RECALL. IN RESEARCHING CHRYSLER RECALL NO J17, THE ROOT CAUSE OF THE UPPER CONTROL ARM ISSUE WAS NEVER DETERMINED. IT WAS ONLY DETERMINED THAT 70% OF INCIDENTS OCCURRED DURING THIS TIME PERIOD WHILE ONLY ACCOUNTING FOR 11% OF VEHICLE PRODUCTION (A "SPIKE"). I ARGUE THAT SINCE MY JEEP WAS MANUFACTURED ONE MONTH AFTER THE RECALL PERIOD, AND REQUIRES UPPER CONTROL ARM REPLACEMENT, IT IS THE SAME ISSUE EXPERIENCE BY VEHICLES UNDER THE J17 RECALL. I ASK THAT EITHER: (1) CHRYSLER REPLACE MY UPPER CONTROL ARMS FREE OF CHARGE -OR- (2) NHTSA / ODI EXTEND THE RECALL TO COVER THE REMAINING 2003 JEEP LIBERTY VEHICLES NOT COVERED UNDER J17. I ASK FOR NHTSA / ODI'S ASSISTANCE IN SEEKING REIMBURSEMENT FROM CHRYSLER AND INVESTIGATING EXTENSION OF THE J17 RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436768November 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY LIMITED 4X4. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE OIL PAN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436572November 21, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
THIS IS MY 5TH TIME IN 4 YEARS! HAVING TO BRING INTO THE DEALER TO HAVE THE WINDOW FIXED. MALFUNCTIONS AND BREAK DOWN OF ELECTRIC WINDOW MOTORS OR REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436514November 20, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE GAS TANK, FUEL GUSHES OUT OF THE FILLER NECK ONTO THE SIDE OF THE VEHICLE AND ONTO THE GROUND. MOST TIMES, THE AUTOMATIC FUEL SHUTOFF A THE GAS PUMP .... AT VARIOUS STATIONS ... DOES NOT STOP THE FLOW. AT OTHER TIMES, FUEL GUSHES OUT EVEN IF THE PUMP SHUTS OFF. I HAVE TRIED SLOWING THE RATE FUEL GOES INTO THE TANK. SOMETIMES THIS WORKS. OTHER TIMES, IT DOESN'T. THE ONLY WAY TO AVOID THIS POTENTIALLY DANGEROUS SITUATION IS TO TRY TO CALCULATE HOW MUCH FUEL IT WILL TAKE TO FILL THE VEHICLE AND THEN STOP THE FLOW MYSELF A COUPLE OF GALLONS EARLY. THERE IS A JEEP TSB OUT ON THIS PROBLEM. AND THERE HAVE BEEN NUMEROUS COMPLAINTS. THE FUEL SPILLAGE ISSUE IS DANGEROUS AND SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436416November 18, 2011
SUSPENSION
I HAD JUST PULLED OFF OF THE HIGHWAY AND HAD STOPPED. I PULLED ON TO THE CITY STREET WHEN I HEARD A NOISE. I AT FIRST THOUGHT I HAD A FLAT TIRE. AND WHEN I WAS TRYING TO PULL OFF TO A SIDE STREET MY JEEP HAD STARTED TO SLIDE SIDEWAY INTO THE OTHER LANE. I COULD NOT CONTROL THE JEEP. I FELT LIKE I WAS SLIDING ON SOMETHING. THANK GOODNESS NO ONE WAS NEXT TO ME OR COMING IN THE OTHER LANE OR I WOULD HAVE CAUSED AN ACCIDENT. I GOT MY JEEP STOPPED AND THEN MADE MY WAY BACK INTO THE OTHER LANE AND TURNED DOWN A SIDE STREET TO GET OUT OF THE WAY. WHEN I GOT OUT I LOOKED ON THE PASSENGER SIDE LOOKING FOR A FLAT. BUT NO FLAT. I COULD SEE THAT THE REAR TIRE WAS SLIDE BACK CLOSE TO THE UNDER SIDE OF THE WHEEL WELL. I COULD SEE THAT SOMETHING HAD BROKE. I CALLED MY HUSBAND AND WHEN HE GOT THERE AND LOOKED UNDER HE COULD SEE THAT THE REAR TRAILING ARMS HAD BOTH BROKE. THAT THEY WERE RUSTED THROUGH. WE HAD TO HAVE THE JEEP TOWED TO A DEALER THAT WAS CLOSE BY. THEY HAD VERIFIED THAT THEY HAD RUSTED THROUGH. IN ALL THE YEARS THAT I HAVE BEEN DRIVING I HAVE NEVER HAD THIS HAPPEN TO ME BEFORE. I WAS JUST VERY THANKFUL THAT I HAD GOTTEN OFF THE HIGHWAY BEFORE THIS BROKE. I KNOW THAT IF THIS WOULD HAVE HAPPENED AT A MUCH HIGHER SPEED I COULD HAVE CAUSE A TERRIBLE WRECK. I CAN NOT BELIEVE AFTER SEEING ALL OF THESE COMPLAINT FOR THE EXACT SAME THING THAT THERE HAS NOT BEEN A RECALL. HOW CAN A MANUFACTURER OF CARS LET SOMETHING LIKE THIS CONTINUE. THE DAY THIS HAPPENED WAS A CLEAR DRY DAY. TO HAVE THIS HAPPEN I COULD HAVE SERIOUSLY HURT MYSELF OR SOME OTHER PEOPLE. WHAT ARE THEY WAITING FOR. SOME ONE TO BE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436421November 18, 2011
FUEL SYSTEM, GASOLINE
THIS IS A FUEL OVERFLOW ISSUE. WHEN I AM FUELING THE JEEP AS THE TANK GETS FULL AND THE GAS PUMP CLICKS OFF, FUEL SPILLS OUT OF FILLER TUBE ONTO SIDE OF VEHICLE AND THE GROUND. THIS SEEMS LIKE A SAFETY PROBLEM WITH RAW GAS ALL OVER THE GROUND. WHEN THE JEEP WAS NEW THIS DIDN'T HAPPEN, NOW IT HAPPENS EVERY TIME I FILL THE TANK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436231November 17, 2011
SUSPENSION
WHILE DRIVING OVER A SPEED BUMP IN A PARKING LOT, HEARD A LOUD THUNK. WHILE DRIVING HOME AFTERWARD, OBSERVED THAT THE VEHICLE WASN'T STEERING STRAIGHT AND SWAYED BADLY WHEN APPLYING BRAKES. INSPECTION REVEALED THAT THE RIGHT REAR LOWER SUSPENSION CONTROL ARM HAS RUSTED THROUGH, AND SPLIT IN TWO LENGTHWISE. HAD THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED I COULD EASILY HAVE LOST CONTROL OF THE VEHICLE. THE DEALER SERVICE DEPARTMENT SAYS THIS DOES NOT FALL UNDER THE VEHICLE RUST WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436126November 16, 2011
TIRES, TIRES:SIDEWALL
ALL FOUR GOODYEAR WRANGLER TIRES SIDEWALLS HAVE SEPARATED FROM TIRES AROUND WHITEWALL BAND. THUS RENDERING THE TIRES TO BE UNSAFE TO DRIVE. ALL FOUR TIRES ARE BEING REPLACED. GREAT AMOUNT OF TREAD REMAINING ONLY DRIVEN 30K MILES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436145November 16, 2011
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY JEEP TURN THEMSELVES ON AND OFF RANDOMLY. WHEN THE LIGHTS TURN ON AND OFF THERE IS A "CLICKING" NOISE INSIDE THE CAR NEAR THE DRIVERS SEAT/DASHBOARD. THIS HAS BEEN HAPPENING SINCE OCTOBER/NOVEMBER 2010 AND AFTER SEVERAL MECHANICS HAVE TRIED TO TROUBLESHOOT THERE HAS BEEN NO WAY TO RECTIFY AND DIAGNOSE THE PROBLEM SINCE IT IS AN INTERMITTENT ISSUE. THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE AN ACCIDENT THAT COULD INVOLVE MANY VEHICLES AND MAYBE DEATH OF SOME PASSENGERS AND DRIVERS DUE TO THE ABILITY NOT TO SEE MY VEHICLE. I RECOMMEND THAT CHRYSLER PLACE A RECALL ON THIS ISSUE ASAP SINCE I AM NOT THE ONLY LIBERTY OWNER THAT HAS THIS ISSUE. IT SEEMS TO BE AFFECTING LIBERTIES CROSSING OVER SEVERAL YEARS IN THIS TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436152November 16, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR WINDOW OPENS UNEXPECTEDLY WHEN THE VEHICLE IS OFF AND UNLOCKED. THIS HAS OCCURRED NUMEROUS TIMES, AND IT MAY BE OCCURRING WHEN THE VEHICLE IS LOCKED, AS WELL, HOWEVER, THIS HAS NOT BEEN CONFIRMED. SINCE THE REAR WINDOW SOMETIMES OPENS DURING RAIN EVENTS, THE VEHICLES INTERIOR HAS A MUSTY, MOLDY ODOR AS A RESULT OF THE REAR WINDOW OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436011November 16, 2011
FUEL SYSTEM, GASOLINE
I BOUGHT MY JEEP IN JUNE WITH JUST OVER 36000 MILES. IT WAS PREVIOUSLY A RENTAL VEHICLE. EVERYTHING WAS FINE UNTIL ABOUT SEPTEMBER WHEN I FILLED GAS AND THE PUMP CLICKED OFF AND GAS CAME OUT ALL OVER AT ABOUT 42,000 MILES. I THOUGHT IT WAS THE GAS PUMP, BUT THEN I WENT TO OTHER STATIONS AND IT HAPPENED EVERY TIME. I WAS GOING TO BRING IT IN TO HAVE IT LOOKED AT BUT I SEE OTHER PEOPLE HAVE THE SAME PROBLEM. IT IS VERY IRRITATING TO HAVE IT HAPPEN EVERY TIME! PLEASE HAVE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436024November 16, 2011
SUSPENSION
WHILE DRIVING APPROXIMATELY 30-35 MPH DOWN ROAD, WEATHER CONDITIONS DRY, SUNNY, TEMPERATURE 55 DEGREES. HEARD SOMETHING SNAP/BREAK, LOST CONTROL OF CAR, SWERVED INTO ONCOMING LANE. PULLED INTO PARKING LOT AND NOTICED SOMETHING BROKE ON REAR PASSENGER SIDE OF CAR. CALLED LOCAL CAR DEALER, CAR WAS TOWED AND RIGHT REAR CONTROL ARM WAS BROKEN. ARGUED WITH DEALER BECAUSE IT WAS VERY NOTICEABLE THAT IT WAS RUSTED RIGHT THROUGH. HAD NYS INSPECTION DONE ON SEPTEMBER 15, 2011 AND WAS NEVER TOLD THAT SOMETHING WAS WRONG. AFTER HAVING IT REPAIRED, DEALER NEVER NOTIFIED ME THAT THE DRIVER SIDE WAS ALSO RUSTED. TOOK IT TO A REPAIR SHOP THE FOLLOWING WEEK AND ALSO HAD THAT ONE REPLACED. I TOLD BOTH REPAIR FACILITIES THAT I WANTED THE FAULTY PARTS BACK. AFTER RESEARCHING FOR INFORMATION, REALIZED THERE IS A NHTSA ACTION NUMBER OF EA11013 THAT IS EXACTLY THE SAME THING THAT HAPPENED TO ME. I DO HAVE PICTURES OF THE PARTS - BOTH THE BROKEN ONE AND THE ONE I HAD REPLACED IF YOU WOULD LIKE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435710November 15, 2011
AIR BAGS
WHEN I WAS DRIVING TO MY HOUSE IN PUENTE NUEVO COUNTY, SAN SEBASTIAN, PUERTO RICO, THE FRONT DRIVER AIRBAG EXPLODE WITHOUT COLLISION. I MADE A POLICE REPORT NUM. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435967November 15, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS GO OFF & ON WHILE DRIVING, ACCOMPANIED BY RELAY CLICKING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty