Jeep Liberty Complaints

8,882 consumer complaints on file.

#10456482April 25, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A LOUD METAL TO METAL NOISE EMITTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO TRAVEL UNCONTROLLABLY; HOWEVER THE CONTACT WAS ABLE TO REGAIN CONTROL AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE RECALL PART WAS ON A MASSIVE BACK ORDER AND THE TECHNICIAN WAS UNABLE TO PROVIDE AN ARRIVAL DATE. THE CONTACT HAD SIGNIFICANT CONCERN OF A POTENTIAL SAFETY HAZARD WHILE WAITING ON THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456502April 25, 2012
FUEL SYSTEM, GASOLINE, POWER TRAIN
GAS TANK WOULD NOT TAKE FUEL. FOR 177.00 THE DEALER TOLD ME THE SAFTY VALVE WAS STUCK IN THE FILL TUBE AND I NEEDED 1400.00 FOR A NEW TANK. ONLY 72,000 MILES AND ALL NEW VALVES ,2 RECALLS AND NOW THIS. NEVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456083April 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE WHILE THE CONTACT WAS SITTING AT A TRAFFIC STOP. THE FRONT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURES TO THE HIP, FACE AND NECK. THE MANUFACTURER TOOK A COMPLAINT ON BEHALF OF THE CONTACT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10456098April 23, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO RETRACT THE CONVERTIBLE TOP. THE PASSENGER SIDE PORTION OF THE TOP RETRACTED MUCH SLOWER THAN THE DRIVER'S SIDE AND THAT CAUSED THE TOP TO BE PULLED OFF ITS TRACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE FRAMEWORK FOR THE ROOF WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456149April 23, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHERE THE MECHANIC FOUND RUST AND CORROSION ON THE UNDER CARRIAGE OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456152April 23, 2012
AIR BAGS
WHILE DRIVING DOWN THE FREEWAY AT 65 MILES AN HOUR BOTH THE DRIVER AND PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING OR ANY APPARENT REASON. WE WERE ABLE TO SAFELY PULL OFF THE ROAD AND AS SOON AS THE SMOKE CLEARED FROM THE VEHICLE WE DROVE IT TO THE NEAREST JEEP DEALER THEY ARE CURRENTLY LOOKING AT IT BUT HAVEN'T GOT BACK TO US YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455956April 21, 2012
SUSPENSION
RECEIVED NOTICE ABOUT THE RECALL OF REAR SUSPENSION LOWER CONTROL ARM AND THE DETAILS OF APPROXIMATELY HOW LONG IT WOULD TAKE TO FIX GIVEN AN APPOINTMENT HAS BEEN MADE AND PART WAS ORDERED. MADE AN APPT. WITH DEALER TWO WEEKS IN ADVANCE AND ACCORDING TO THE RECALL STATEMENT THE WORK WOULD TAKE APPROXIMATELY AN HOUR BUT GIVE IT MORE TIME IN CASE OF A CONGESTED SCHEDULE OAT DEALER. AT NO POINT WAS I MADE AWARE THAT THE WORK WOULD APPARENTLY TAKE HALF OF THE DAY. THIS DEALERSHIP IS APPROXIMATELY AN HOUR FROM MY HOME AND WAS NOT PREPARED TO SPEND HALF OF THE DAY SITTING IN THE DEALERSHIP, NOR WAS I MADE AWARE THAT I SHOULD BE PREPARED TO SPEND HALF THE DAY THERE WHEN THE RECALL NOTICE SAYS THE WORK ONLY TAKES AN HOUR. THEREFORE, MY CAR IS STILL NOT FIXED AND I WILL HAVE TO FIND ANOTHER JEEP DEALER THAT WILL BETTER ADHERE TO THE APPOINTMENT TIME THEY HAD ME MAKE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456005April 21, 2012
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING CAR AND IT JUST CUT OFF..THIS IS THE THIRD TIME OVER THE YEARS...FIRST TIME WHEN CAR WAS PURCHASED NEW IN 2003 AT CARMAX IN THEIR DRIVEWAY...THEN A COUPLE OF YEARS AGO ON EXPRESSWAY..COST 1,600 FOR REPAIRS AT DEALERSHIP..THEN AGAIN 4-20-2012..THE CAR HAS HAD FOUR WINDOW MOTOR REPLACEMENTS AND TWO COMPUTER REPLACEMENTS..THE CAR IS DANGEROUS..I HAVE CHECKED INTERNET..THESE ARE ISSUES ACROSS THE USA. THE CAR SHOULD BE RECALLED..IT IS DANGEROUS..WILL CONTACT PRESIDENT OBAMA ALSO AND THE NEWS MEDIA. *JS UPDATED 11/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455866April 20, 2012
SUSPENSION
NO PARTS MAY FIX BY END OF MAY AND IT IS NOW THE MID OF APRIL I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER FOR MY JEEP LIBERTY 2005. "SAFETY RECALL L27/NHTSA 12V-085" REAR SUSPENSION LOWER CONTROL ARMS" INFORMING ME THAT REAR SUSPENSION LOWER CONTROL ARM MAY BE CORRODED AND COULD BREAK WITHOUT WARNING AND IT COULD CAUSE A LOSS OF CONTROL AND CAUSE A CRASH. THE LOCAL JEEP DEALERS INFORM ME THAT THEY HAVE NO PARTS AND CHRYSLER SEND THEM FEW AND WILL NOT FIX MY CAR BY THE END OF MAY AND IT IS NOW THE MIDDLE OF APRIL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455727April 19, 2012
STEERING:COLUMN
MY JEEP RECENTLY WAS UNABLE TO START THE ENGINE. IT WAS FINE JUST THE NIGHT BEFORE WITH NO INDICATION OF A PROBLEM, BUT IN THE MORNING I TURNED THE KEY AND ALL I GOT WAS A CLICK AT THE RELAY; THE STARTER NEVER ENGAGED AND THE ENGINE WOULD NOT TURN OVER. AFTER MUCH DIAGNOSIS IT WAS DISCOVERED THE PROBLEM WAS DUE TO THE END BREAKING OFF OF A SMALL METAL CYLINDER WHICH ROTATES TO ENGAGE THE STARTER; THE CYLINDER IS LOCATED ON THE LEFT UNDERSIDE OF THE STEERING COLUMN. I WAS INFORMED BY THE MECHANIC THAT THE CYLINDER, NOR THE HOUSING CONTAINING THE CYLINDER, IS SOLD AS A SEPARATE PART... I WAS FORCED TO REPLACE THE ENTIRE STEERING COLUMN ASSEMBLY TO THE TUNE OF $300 (THE LABOR WAS ANOTHER $200, AND A NEW IGNITION CYLINDER AN ADDITIONAL $30), TO FIX THIS ONE SMALL PART THAT PROBABLY COST ABOUT $5 TO MAKE. IN MY RESEARCH ONLINE, I FOUND THAT THIS IS A COMMON, WELL-KNOWN PROBLEM WITH JEEPS, WITH MANY PEOPLE COMPLAINING ON FORUMS ABOUT THE SAME ISSUE. THE ONLY ACTION I KNEW TO TAKE WAS TO FILE A COMPLAINT HERE TO HOPEFULLY INITIATE A RECALL OF THIS PART SO THAT IT EITHER A) IS REPLACED WITH A PART MADE OF BETTER MATERIAL SO AS TO STOP SO MANY FROM BREAKING, AND B) STOPS LEAVING PEOPLE STRANDED WITH A NON-WORKING VEHICLE WITH NO WARNING WHATSOEVER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455729April 19, 2012
SUSPENSION
LOWER CONTROL ARM WAS EXTREMELY CORRODED AND FRACTURED CAUSING THE REAR AXLE TO BECOME DETACHED. THIS CAUSED THE REAR END OF THE VEHICLE TO FISHTAIL AT A LOW RATE OF SPEED. VEHICLE HAD TO BE TOWED TO A REPAIR STATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455782April 19, 2012
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SUDDENLY THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT UPPER CONTROL ARM WAS REPLACED. THERE WAS A RECALL UNDER A NHTSA CAMPAIGN ID NUMBER WAS 12V085000 (SUSPENSION:REAR); HOWEVER THE RECALL PERTAINED TO THE REAR LOWER ARMS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 91,618. UPDATED 6/7/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455332April 16, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE REAR DRIVERS SIDE WINDOW REGULATOR HAD FRACTURED AND WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE RECURRED TWICE ON THE REAR DRIVER SIDE WINDOW AND ONCE ON THE REAR PASSENGER SIDE WINDOW. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455345April 16, 2012
AIR BAGS
I WAS INJURED FROM UNEXPECTED AIRBAG DEPLOYMENT JEEP LIBERTY 2003. HAPPENED TO ME YESTERDAY, APRIL 16, 2012. THANK GOD I WAS DRIVING SLOWLY AWAY FROM MY DRIVEWAY. I HEARD A BEEP, LOOK AT THE DASHBOARD AND SAW THE AIRBAG LIGHT ON. MY REACTION WAS TO PUT MY FOOT ON THE BREAK, TO LEAN BACK AND MY INSTINCT MADE ME TO LIFT MY LEFT ARM TO COVER MY FACE. BOOM!!! - LOUD EXPLOSION, PAIN IN MY ARM AND COVERED WITH A CLOUD OF POWDER/DUST. IT TOOK ME A COUPLE OF SECONDS TO REALIZE WHAT HAPPENED. THE DRIVERS AIRBAG EXPLODED WITHOUT ANY REASON AT ALL. SEATBELT LOCKED. I TURNED BACK TO SEE IF MY 8 YEAR OLD SON WAS OK. DISORIENTED, CONFUSED, EYES WIDE OPEN, BUT OK. JUST THINKING THE TRAGEDY IT COULD HAVE BEEN 1 MINUTE LATER ON THE HIGHWAY, DEFINITELY A BAD ACCIDENT AND MANY LIVES COMPROMISED. ADDED 1 INJURED PER CONSUMER INTERVIEW.PCO *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10455383April 16, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT EXCESSIVE LIGHT BLUE/GRAY SMOKE EMITS FROM THE EXHAUST/TAIL PIPE UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SMOKE WAS WATER VAPOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT SHE ONLY NOTICED THE SMOKE WHEN THE VEHICLE HAD BEEN SITTING FOR TWO HOURS. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. UPDATED 07/13/12 *BF UPDATED 07/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455438April 16, 2012
SUSPENSION
REAR CONTROL ARMS FROM FRAME TO AXLE HAVE DEFECTIVE RUBBER BUSHINGS. BOLT HOLES AND BUSHING ARE ROTTED/RUSTED/WORN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455288April 15, 2012
FUEL SYSTEM, GASOLINE
MY 2005 JEEP LIBERTY SUDDENLY TURNED OFF COMPLETELY AND MINUTES LATER IN THE PARKING LOT OF A BANKING ESTABLISHMENT WENT UP IN FLAMES. THE FIRE STARTED IN THE ENGINE BAY AND QUICKLY MOVED THROUGH THE REST OF THE CAR. THE FIRE DESTROYED THE VEHICLE AND ALL OF MY PERSONAL BELONGINGS. THERE WERE NO PRIOR SIGNS TO INFORM ME THAT A FIRE WAS SOON TO COME OTHERWISE I WOULDN'T HAVE DRIVEN IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10455238April 14, 2012
EXTERIOR LIGHTING, POWER TRAIN, ELECTRICAL SYSTEM
1) WIRING HARNESS FAILED--REAR LIGHTS NOT OPERABLE/FUNCTIONAL. VEHICLE CRASH POSSIBLE BECAUSE CAR NOT VISIBLE BY OTHER DRIVERS AT NIGHT. 2) GEAR SHIFT STICKS CAUSING INABILITY TO PUT CAR IN PARK. ROLL-AWAY IMMINENT. CAUSING CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454985April 12, 2012
FUEL SYSTEM, GASOLINE
GASOLINE PUMP FAILS TO SHUT OFF WHEN FILLING THE FUEL TANK. ONE PINT TO ONE QUART SPILLS OUT OF THE TANK ONTO THE FILLER AND THE GROUND. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. HAPPENS ALMOST EVERY TIME THE CAR IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454986April 12, 2012
SUSPENSION, STEERING, WHEELS
I WAS DRIVING TO WORK ON THE 101 (A MAJOR L.A. FREEWAY) AND ALL OF THE SUDDEN FELT MY CAR COLLAPSE ONTO THE PASSENGER TIRE. I STRUGGLED TO REMAIN IN MY LINE, AND HAD TREMENDOUS DIFFICULTY STEERING AND WASN'T ABLE TO BRAKE AS EASILY. I FLEW ACROSS THREE LANES OF RUSH HOUR TRAFFIC AND ALMOST HIT A WALL. WHEN I EXITED MY VEHICLE I FOUND THAT MY LOWER BALL JOINT HAD BROKEN, CAUSING MY TIRE TO EXPLODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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