Jeep Liberty Complaints

8,882 consumer complaints on file.

#10459338May 23, 2012
AIR BAGS, EXTERIOR LIGHTING
MY AIRBAG LIGHT INTERMITTENTLY COMES ON AND OFF AND AFTER READING SOME STUFF ONLINE THEY HAVE BEEN DEPLOYED EVEN WHEN THERE'S BEEN NO ACCIDENT SO I'M VERY CONCERNED ABOUT THIS MATTER ALSO MY OVERHEADS LIGHTS PERIODICALLY HAVE BEEN COMING ON AND OFF FOR YEARS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459362May 23, 2012
WHEELS, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459471May 23, 2012
TIRES:TREAD/BELT, TIRES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY EQUIPPED WITH GOODYEAR EAGLERS-A TIRES, SIZE: P235/70R16. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TREAD OF THE REAR DRIVER SIDE TIRE DETACHED AND WRAPPED AROUND THE AXLE, CAUSING THE TIRE AND VEHICLE TO WOBBLE. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY AND REPLACE THE TIRE WITH THE SPARE. THE DEALER WAS CONTACTED AND ADVISED THAT THE CONTACT NEEDED TO TAKE THE TIRE TO GOODYEAR TO HAVE IT INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459499May 23, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING THE FUEL TANK, AS THE FUEL LEVEL NEARS THE FUEL TANK CAPACITY THE GASOLINE SPLASHES OUT OF THE FILLER NECK AND SPREADS DOWN THE SIDE OF THE JEEP LIBERTY AND FORMS A LARGE PUDDLE ON THE PAVEMENT OF THE GAS STATION. THIS LARGE PUDDLE OF GAS COULD CAUSE A FIRE/EXPLOSION IF IGNITED, THEREBY KILLING THE OCCUPANT OF THIS JEEP LIBERTY AND OTHER CUSTOMERS AT THE GAS STATION. IN ADDITION TO THIS IF THE LARGE PUDDLE OF GASOLINE IS NOT IGNITED, AFTER ABOUT 10 MINUTES THE SPILLED FUEL HAS ALL EVAPORATED INTO THE ATMOSPHERE CAUSING POLLUTION TO OUR ATMOSPHERE. I AM CONCERNED THAT I AM VIOLATING EPA EMISSION LAWS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459137May 21, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT WAS DRIVING 75 MPH WHEN THE REAR DRIVER'S WINDOW DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES. THE DEALER STATED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,648 AND THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459167May 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT A LOT OF SMOKE EMITTED FROM THE VEHICLE UPON STARTING, SINCE ORIGINAL PURCHASE DATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO REPLACE THE PCV VALVES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE IS 6,500. UPDATED 7/18/12 *CN UPDATED 07/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459029May 20, 2012
ELECTRICAL SYSTEM
ON FRI MAY 11, 2012 8;30 AM .I WAS DRIVING MY JEEP LIBERTY AND NOTICE A STRONG ODOR IN THE VEHICLE THEN I NOTICED A BURNING BLACK SMOKE COMING FROM MY DRIVERS SIDE DOOR CONTROL PANEL , AS QUICKLY AS I COULD I PULLED OFF THE ROAD INTO A PARKING LOT , AT THAT TIME MY WINDOWS WHERE MALFUNCTIONING AND THE VEHICLE WAS FULLY ENGULFED WITH BLACK SMOKE TURNED VEHICLE OFF AND TOOK KEYS OUT OF IGNITION CLIMB OVER TO PASSENGER SIDE DOOR TO EXIT VEHICLE AND GOT TWO CHILDREN OUT FROM THE BACK OF THE VEHICLE . STOOD THERE IN SHOCK FOR A MOMENT , AND NOTICED THAT THE SMOKE IN THE VEHICLE WAS STARTING TO DISPENSED AND CLEARING OUT . AT THIS POINT I CALLED THE DEALERSHIP SERVICE AND TOLD THEM WHAT HAPPENED AND NEEDED EMERGENCY TOW. WHEN THE TOW TRUCKDRIVER GOT TO THE LOCATION , HE THE STATED HE NEEDED TO PUT THE KEYS IN THE IGNITION IN ORDER TO PUT THE VEHICLE INTO (N) IN ORDER TO TOW . NOTICED WINDOW SWITCHES HAD MELTED AND SANK INTO DOOR, AT THAT POINT THE VEHICLE STARTED TO SMOKE AGAIN BUT INCREASED THREW THE WINDOW AND SPEAKER OF DRIVERS SIDE DOOR , TOW DRIVER PULLED KEYS OUT OF IGNITION AND AGAIN SMOKE SLOWLY DISPENSED . TOW DRAGGED VEHICLE ONTO TOW TRUCK INSTEAD. 20 MIN LATER DEALERSHIP CALLED STATED THAT MY VEHICLE WENT ON FIRE AT THEIR LOCATION AND NEEDED TO BE PUT OUT WITH TWO FIRE EXTINGUISHERS. ?? I WAS MOMENTS FROM ENTERING A PARKWAY AND THE THOUGHT OF WHAT WOULD HAVE HAPPENED TO MYSELF AND FAMILY IF I WOULD HAVE NOT BEEN ABLE TO GET OFF THE ROAD IN TIME !! ITS BEEN 9 DAYS AND AT THIS TIME JEEP CHRYSLER WAS CONTACTED BUT STILL HAS NOT RESPOND TO THIS SITUATION? OR HAS CONTACTED ME , MY PERSONAL INSURANCE AS GIVEN ME A CLAIM NUMBER, THIS VEHICLE IS ONLY 6 MOS OLD AND THIS SHOULD HAVE NEVER HAPPENED. *TR..UPDATED 09-09-14 *BF UPDATED 09/10/2014 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459047May 20, 2012
AIR BAGS
I WAS STOPPED IN LINE WITH THREE CARS IN FRONT OF ME WAITING TO TURN IN TO TAKE MY GRANDDAUGHTER TO SCHOOL. ALL OF A SUDDEN, I WAS HIT FROM BEHIND. MY JEEP LIBERTY 2004 WAS FORCEFULLY PUSHED INTO A CAR IN FRONT OF ME. MY FRONT END WAS CRUSHED. MY AIRBAGS NEVER DEPLOYED WITH THE FORCEFUL IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10459022May 19, 2012
AIR BAGS
AIR BAG LIGHTS STAY ON CONTINOUSLY. MANUFACTURE DATE 10/2011. SUSPECT CLOCKSPRING SINCE JEEP WRANGLER HAS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458888May 18, 2012
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN TRYING TO ROLL DOWN FRONT DRIVER WINDOW, IT MADE NOISE AND CABLE WORM CAME UP IN BETWEEN GLASS AND DOOR JAM, FLAPPING ON INSIDE OF WINDOW. WINDOW STILL WORKED BUT THE CABLE WIRE WOULD COME LOOSE SOMETIMES AND WINDOW WOULD EITHER NOT ROLL ALL THE WAY DOWN, OR NOT ROLL DOWN AT ALL AND OTHER TIMES WOULD ROLL DOWN JUST FINE. I ROLLED THE WINDOW DOWN THE OTHER DAY AND THE CABLE WIRE CAME FLAPPING UP WHILE THE WINDOW GLASS IS STUCK INSIDE THE DOOR. HAD TO PRY WINDOW OUT OF DOOR AND TAPE SHUT. WINDOW MOTOR STILL MAKES SOUND BUT NO LONGER OPERATES WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458933May 18, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM
SKY SLIDER ROOF ASSEMBLY PARTIALLY OPENED AND WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458823May 17, 2012
AIR BAGS
I WAS STOPPED AT A RED LIGHT DURING RUSH HOUR AT ~4:20PM WAITING TO GET ON THE FREEWAY (SAN FELIPE AND FEEDER ROAD OF 610 / HOUSTON, TX). MY A/C WAS RUNNING BUT THE RADIO WAS OFF. I HEARD THE WARNING CHIME FROM THE DASH BOARD AND NOTICED MY AIRBAG WARNING LIGHT HAD COME ON. ROUGHLY 5 SECONDS LATER WHILE STILL STOPPED AT THE RED LIGHT, BOTH THE DRIVER AND PASSENGER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. AFTER THE SHOCK, I NOTICED MY HAZARD LIGHTS AUTOMATICALLY HAD COME ON AND I THINK THE ENGINE HAD SHUT OFF. I PUT THE CAR IN PARK AND EXITED THE VEHICLE. SINCE MY HANDS WERE ON STEERING WHEEL DURING DEPLOYMENT THEY RECEIVED THE MOST DIRECT BLUNT FORCE TRAUMA ALONG WITH CHEMICAL BURNS (I LATER WENT TO EMERGENCY ROOM THAT EVENING). THE CAR WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. LUCKILY I WAS NOT ON THE FREEWAY TRAVELING 70MPH WHEN IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10458668May 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT A RATTLING NOISE EMITTED FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE WAS SHIFTED INTO PARK OR NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458579May 15, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 25-30 MPH WHEN THE REAR PASSENGER SIDE OF THE VEHICLE BEGAN TO SWAY ABNORMALLY. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROADWAY AND DISCOVERED THAT THE REAR AXLE CONTROL ARM WAS CORRODED AND HAD FRACTURED IN HALF. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458346May 14, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW COULD NOT BE OPERATED. THE DEALER STATED THAT THE FRONT DRIVER SIDE WINDOW POWER REGULATOR NEEDED TO BE REPAIRED. THE REPAIR WAS MADE HOWEVER, THE FAILURE RECURRED. THE REAR DRIVER SIDE WINDOW ALSO EXHIBITED THE SAME FAILURE. THE FRONT PASSENGER SIDE WINDOW COULD BE OPENED PARTIALLY, BUT THE WINDOW WOULD STOP MIDWAY. THE MANUFACTURER WAS NOTIFIED BUT A RESPONSE WAS NOT RECEIVED. THE FAILURE MILEAGE WAS 43,644. UPDATED 06/12/12*LJ THE LEFT FRONT POWER WINDOW WAS NOISY AND BARELY OPERATING. THE DEALER REPLACED THE REGULATOR. UPDATED 06/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458448May 14, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN SHE ATTEMPTED TO MAKE A TURN AND SUDDENLY A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT AND NOTICED THE FUEL TANK DETACHED AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED. THE TECHNICIAN STATED BOTH FUEL TANK STRAPS WERE COMPLETELY COVERED WITH RUST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,220. UPDATED 7/16/12 *CN UPDATED 07/18/12.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458473May 14, 2012
AIR BAGS
THE AIR BAG LIGHT ON THE VEHICLE BEGAN TO ILLUMINATE INTERMITTENTLY. CHECKED INTERNET FOR POSSIBLE CAUSES, AND SAW NHTSA INVESTIGATION IS UNDERWAY DUE TO RANDOM AIR BAG DEPLOYMENTS ON 2002-2003 JEEP LIBERTY DUE TO POSSIBLE DEFECTIVE ELECTRONIC COMPONENT. INTERMITTENT AIR BAG LIGHT IS ASSOCIATED WITH RANDOM AIR BAG DEPLOYMENT IN SOME CASES. INTERMITTENT AIR BAG LIGHT APPEARS TO BE ASSOCIATED WITH HEAT, AS LIGHT HAS ILLUMINATED ONLY AFTER WARM UP ON WARM (ABOVE 70) DAYS, AND DOES NOT ILLUMINATE IF IT IS COOL (60 OR BELOW) OR IF IT RAINS. CONTACTED CHRYSLER CORPORATE, THEY SUGGESTED I CONTACT DEALERSHIP. DEALERSHIPS WANTS $100 JUST TO ATTEMPT DIAGNOSIS OF ISSUE, AND NEITHER JEEP CORPORATE NOR TWO DIFFERENT DEALERSHIPS TAKE RESPONSIBILITY FOR PRODUCT. ONE DEALERSHIP VERY VOCAL ABOUT BEING CONCERNED WITH GETTING PAID DIAGNOSIS FEE, EITHER BY ME OR BY CHRYSLER CORPORATE IF RECALL INITIATED. VEHICLE HAS BEEN VERY TROUBLE-PRONE, WITH SEVERAL RECALLS TO DATE, ALONG WITH THOUSANDS OF DOLLARS OF OWNER PAID-FOR REPAIRS IN ADDITION TO RECALLS, WITH BOTH REPAIRS AND RECALLS WELL ABOVE AVERAGE. I WOULD BE WILLING TO HAVE VEHICLE INSPECTED/INVESTIGATED BY NHTSA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458476May 14, 2012
STRUCTURE:BODY, VISIBILITY:GLASS, SIDE/REAR
ON APPROX THE DATE ENTERED, THE LEFT REAR ELECTRIC WINDOW GLASS DROPPED INTO DOOR FRAME AND WOULD NO LONGER OPERATE. INVESTIGATION FOUND THAT PLASTIC CLIP ON THE END OF THE WINDOW REGULATOR CABLE GETS WORN AND BREAKS, AND WINDOW BECOMES DISCONNECTED FROM REGULATOR AT THIS POINT. VERY EXPENSIVE FOR SIMPLE FIX, COST OVER $100 FOR ENTIRE NEW REGULATOR, AS PLASTIC CLIP IS NOT AVAILABLE SEPARATELY. THANKFULLY I AM MECHANICALLY INCLINED AND I WAS ABLE TO INSTALL IT MYSELF, AS ESTIMATE FROM THEN DAIMLER-CHRYSLER WAS OVER $300 FOR REPAIR. SINCE THAT TIME, THE OTHER WINDOW REGULATOR BROKE IN THE EXACT SAME FASHION, AND BEING THE REPLACEMENT PART HAD GONE UP EVEN FURTHER IN COST, I TAPED WINDOW SHUT. BEFORE I COULD AFFORD TO FIX OTHER WINDOW, THE ONE I HAD PREVIOUSLY REPAIRED BROKE AGAIN IN AN IDENTICAL FASHION. ALL THREE REAR WINDOW REGULATORS, BOTH FACTORY ORIGINALS, AND ONE FACTORY REPLACEMENT, BROKE WITHIN 3 YEARS. BOTH WINDOWS WERE THEN TAPED UP, AS I WASN'T ABOUT TO BUY WELL OVER $200 WORTH OF TROUBLE PRONE REPLACEMENT PARTS ONLY TO HAVE SITUATION TAKE PLACE YET AGAIN. THANKFULLY, AN AFTERMARKET SOURCE NOW SELLS METAL PARTS TO REPLACE DEFECTIVE, WEAR PRONE PARTS SUPPLIED BY CHRYSLER-JEEP. IT COST $100 TO FURTHER REPAIR BOTH WINDOWS WITH AFTERMARKET METAL PARTS, AND I HAVE EXPERIENCED NO TROUBLE SINCE. INCORRECTLY DESIGNED/MANUFACTURED PARTS SUPPLIED BY CHRYSLER-JEEP ARE DEFINITELY THE ISSUE HERE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458231May 13, 2012
TIRES, TIRES:TREAD/BELT
PLACED GOODYEAR WRANGLER TIRE (DOT# MK87 FOWR 3305) ON BACK OF VEHICLE TO ACT AS SPARE (APPROX 13000 MILES ON TIRE) 2011/ PLACED TIRE ON PASSENGER SIDE FRONT OF VEHICLE EARLY APRIL OF 2012. ON MAY 11, BEGAN TO TRAVEL FROM MONTGOMERY, AL TO FAIRHOPE, AL. APPROX. 100 MILES INTO TRIP (200 YARDS SOUTH OF MILE MARKER 81) INCIDENT OCCURRED. THERE WAS TREAD SEPARATION FROM TIRE WHILE DRIVING ON INTERSTATE-65. PEELING TREAD RIPPED APART/OFF WHEEL WELL LINER, FENDER, RUNNING BOARD, ETC. RESULTING DEBRIS ALMOST CAUSED A MAJOR COLLISION BETWEEN MYSELF AND A COMMERCIAL 18-WHEELER. DEFECTIVE TIRES TREAD SEPARATION LOOKS VERY SIMILAR TO PHOTOS OF DAMAGED GOODYEAR WRANGLER SILENT ARMOR TIRES, THE SAME TIRE LINE THAT WAS RECALLED FEB, 2012. THIS TIRE IS ALSO A GOODYEAR WRANGLER TIRE WITH IDENTICAL FAILURES AS THOSE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458235May 13, 2012
FUEL/PROPULSION SYSTEM
WHEN FUELING THE CAR AT THE GAS PUMP, IT OVERFLOWS. SHUT OFF MECHANISM IS NOT WORKING PROPERLY. JEEP DEALER SAID THAT IT NEEDS TO REPLACE THE GAS TANK. THIS IS A PROBLEM WITH MANY JEEP LIBERTY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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