Jeep Liberty Complaints

8,882 consumer complaints on file.

#10558347January 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE INLET CHECK VALVE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558215January 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558221January 2, 2014
FUEL/PROPULSION SYSTEM
NO ACCIDENT, RECALL FOR GAS TANK COLLISION. FIRE EXPLOSION DANGER. THIS HAS BEEN REPORTED BY YOUR AGENCY.. CHRYSLER HAS NOT YET BEGUN THE RECALL AS REPORTED BY NHTSA. THEY HAVE INFORMED THAT THE RECALL WILL START SOON. THAT WAS IN JUNE, OCTOBER AND THEN AGAIN IN DECEMBER. AS THIS IS A CRUCIAL SAFETY ISSUE, I ASSUME YOUR AGENCY MUST WANT THIS RESOLVED. [XXX] FROM NHTSA HAS TOLD ME THAT YOUR AGENCY HAS NOT SIGNED OFF ON THE RESOLUTION. IF SOMEONE DIES OR IS INJURED AS A RESULT OF THIS NON- ACTION WHERE DOES THE LIABILITY LIE? PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558262January 2, 2014
VISIBILITY/WIPER
AFTER THE VEHICLE WAS AT REST FOR APPROXIMATELY ONE HOUR, I CAME OUT TO DISCOVER THAT THE REAR DRIVER-WINDOW HAD FALLEN DOWN INTO THE DOOR. NOW THE DOOR DOES NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE. IN CHICAGO, THIS IS A MAJOR HAZARD RIGHT NOW BECAUSE OF WEATHER CONDITIONS. ALSO, HAVING A DOOR THAT WON'T OPEN COULD BE A SIGNIFICANT EMERGENCY ISSUE IN CASE OF NEEDING TO ESCAPE FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557609December 29, 2013
EXTERIOR LIGHTING
THE VEHICLES HEADLIGHTS WILL FLASH ON AND OFF WHILE DRIVING. IT WILL BE INTERMITTENT AND LAST FOR 1-5 SECONDS. THEY THEN HAVE ALWAYS COME BACK ON AND STAYED ON BUT WE NEVER KNOW WHEN IT WILL HAPPEN OR IF THE LIGHTS WILL COME BACK ON. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS ALWAYS A CLICKING SOUND IN THE DASH. THIS IS A VERY DANGEROUS SITUATION. AFTER SEARCHING THIS ISSUE ON THE INTERNET IT SEEMS TO BE AN ON GOING PROBLEM COVERING SEVERAL YEARS OF JEEP LIBERTY. I CAN NOT BELIEVE THAT CHRYSLER HAS NOT BEEN MADE TO FIX THIS SAFETY ISSUE. WHAT WILL IT TAKE TO MAKE THIS HAPPEN? I GUESS NO ONE WAS KILLED OR MAYBE NOT ENOUGH PEOPLE WERE KILLED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557633December 29, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I ROLLED DOWN MY PASSENGER WINDOW AND WHEN I WENT TO ROLL IT BACK UP IT WOULD NOT ROLL BACK UP. IT JUST KEPT SLIDING DOWN. I HAD TO BUY A SUCTION CUP TO KEEP IT UP UNTIL I COULD GET THE PART TO FIX IT. SINCE THEN IT HAS HAPPENED TO MY REAR PASSENGER AND REAR DRIVER WINDOWS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557649December 29, 2013
ENGINE
THIS IS MY WIFE'S 2002 JEEP LIBERTY. WE MAINTAIN IT REGULARLY, OIL CHANGE EVERY 3000 . DIDN'T HAVE ANY PROBLEMS WHATSOEVER UNTIL BAM ! SHE LOVED HER JEEP DEARLY. WOULDN'T HAD TAKEN ANYTHING FOR IT. GOING TO CHURCH, 6 MILES FROM THE HOUSE. WHEN SHE GOT THERE SHE STATED " MY JEEP IS MAKING A FUNNY NOISE". AFTER CHURCH SERVICE SHE CRANKED IT FOR ME. I TOLD HER TO SHUT IT DOWN. CHECKED OIL, " WHERE DID IT GO " . HAD TO PUT IN 3 QUARTS JUST TO GET IT HOME. SOUNDS LIKE A THRASHING MACHINE. BAD KNOCK. I COULD EXCEPT IT IF THE JEEP HAD BEEN ROUGHED OR FAST DRIVEN BUT THE JEEP IS ONLY DRIVEN TO HER WORK AND CHURCH WHERE THE SPEED LIMIT IS 55 MPH TOPS. I'M RETIRED AND SHE'S READY TO AND WE CAN'T AFFORD TO PUT A LOT OF MONEY INTO A NEW ENGINE. HEARD JEEP HAD A LOT OF PROBLEMS WITH THIS ENGINE. ESPECIALLY THE 2002-2003 MODEL. DOES ANYONE KNOW IF ANYTHING CAN BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557578December 28, 2013
FUEL/PROPULSION SYSTEM
WHILE REFUELING, THE TANK WILL OVERFLOW AND BUBBLE OVER ONTO MY PAINT AND THE GROUND EVERY TIME I FILL UP. IT'S ROUGHLY A CUP OF FUEL EACH TIME. THIS IS A PERSISTENT PROBLEM FOR ME AND SAFETY HAZARD. I'M PRETTY SURE OVERFLOWING GASOLINE ISN'T GOOD, AND IT IS DAMAGING TO THE PRODUCT (PAINT) AS WELL; THIS ISSUE IS A GROWING THEME WITH CHRYSLER VEHICLES AND ALL AFFECTED VEHICLES NEED A SERVICE BULLETIN POSTED FOR A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556713December 23, 2013
SUSPENSION
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BROKEN FRONT BALL JOINT. *SMD THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HE WAS NOT INFORMED BY CHRYSLER IN BRAZIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557026December 23, 2013
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS FROM FILLER TUBE WHEN FILLING UP WITH GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557052December 23, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT WAS REFUELING WHEN FUEL SPEWED OUT FROM THE FILLER NECK AND ONTO THE CONTACT. THE CONTACT INDICATED THAT THE FAILURE WOULD OCCUR PRIOR TO THE CLICK THAT INDICATED THAT THE FUEL TANK WAS FULL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557068December 23, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT WAS REFUELING THE VEHICLE WHEN FUEL SPEWED FROM THE FILLER NECK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 42000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556979December 22, 2013
STRUCTURE:BODY:DOOR, VISIBILITY, ELECTRICAL SYSTEM
IN 2010 I PURCHASED A USED 2007 JEEP LIBERTY FROM A DEALERSHIP. WITHIN THE FIRST MONTH OF THE PURCHASE THE MECHANISM INSIDE THE FRONT DRIVER'S SIDE DOOR BROKE CAUSING THE WINDOW TO DROP INTO THE DOOR RENDERING IT UNUSABLE. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY REPAIRED THE MECHANISM FOR FREE. IN 2012 THE SAME MECHANISM IN THE SAME DOOR BROKE AGAIN. THIS TIME I WAS TOLD THAT THIS IS A COMMON OCCURRENCE BUT WAS FORCED TO PAY FOR THE REPAIR MYSELF AS JEEP HAS NOT YET RECALLED THE MECHANISM. YESTERDAY, DECEMBER 21, 2013 THE MECHANISM BROKE AGAIN THIS TIME IN THE FRONT PASSENGER SIDE DOOR. I HAVE CALLED THE DEALERSHIP AGAIN BUT HAVE NOT YET SCHEDULED A TIME TO FIX THE UNIT. I DO NOT FEEL AS IF I SHOULD HAVE TO PAY FOR THIS REPAIR AS IT IS AN ON-GOING ISSUE AND OBVIOUSLY A DEFECTIVE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556839December 20, 2013
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK, THE FUEL DELIVERY SYSTEM FAILS TO STOP DELIVERING FUEL AFTER TANK IS FULL; THUS RESULTING IN FUEL OVERFLOWING THE TANK AND ONTO THE CAR EXTERIOR, GROUND, ETC. THIS OCCURS REGARDLESS OF THE SPEED AT WHICH THE FUEL IS DELIVERED INTO THE TANK. THIS HAS OCCURRED THROUGHOUT OUR OWNERSHIP OF THIS JEEP, AND THE INCIDENT DATE REPRESENT THE APPROX. DATE OF PURCHASE. THIS SAME ISSUE WAS OCCURRING IN THE 2008 JEEP WRANGLERS (OF WHICH I OWN ONE) AND WAS SUBJECT TO A RECALL. UPON THE RECALL REPAIR (NEW TANK, ETC), THE PROBLEM WAS SOLVED. PRIOR TO THE 2006 JEEP LIBERTY, WE OWNED A 2003 JEEP LIBERTY, WHICH DID NOT HAVE THAT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556859December 20, 2013
AIR BAGS
WAS DRIVING AT A SPEED OF 25MP AND SMOKE JUST STARTED COMING OUT OF THE ENGINE. I CALLED THE LOCAL FIRE SERVICE, THEY CHECK IT AND TOLD ME THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS. SINCE THAN, THE CAR AIRBAG LIGHT KEEPS COMING ON AND OFF. THIS IS SCARING ME A LOT AND EVERY TIME I TAKE IT TO THE GARAGE, THE PEOPLE DO NOT GIVE ME GOOD ANSWER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10556872December 20, 2013
POWER TRAIN
TWO YEARS AGO MY JEEP STARTED MAKING METALLIC GRINDING SOUNDS AND VIOLENTLY SHAKING UNCONTROLLABLY. I LOOKED UNDER MY CAR AT THE FRONT DRIVE SHAFT TO SEE IT BREAKING APART FROM THE INSIDE OUT. I NOTIFIED CHRYSLER AND AFTER A LONG CONVERSATION THEY AGREED TO FIX IT ADMITTING IT WAS A FAULTY PART. YESTERDAY THE NOISES AND SHAKING CAME BACK WITH THE NEWLY REPLACED FRONT DRIVE SHAFT. CHRYSLER ADMITS ITS A UNFAIR SITUATION BUT REFUSES TO REPLACE THERE FAULTY PART ONCE AGAIN. THIS WILL CAUSE A ACCIDENT AS IT WILL HAPPEN UNEXPECTEDLY. THANK YOU FOR TAKING MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556641December 19, 2013
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM
FUEL WAS LEAKING OUT OF THE FUEL FILTER HEAD AT THE FUEL HEATER ELECTRICAL CONNECTION. THE PLASTIC AROUND THE FUEL HEATER CONNECTER HAD SCORCH MARKS. VEHICLE STALLED WHILE PULLING OUT OF THE GARAGE DUE TO AIR PULLING INTO THE FUEL SYSTEM THROUGH THE ELECTRICAL CONNECTION. KNOWN ISSUE FOR THIS VEHICLE TYPE/MODEL. POSSIBLE FIRE HAZARD AND STALLING POTENTIAL. HAVE TO REPLACE THE FUEL FILTER HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556589December 19, 2013
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK TO FULL WITH THE PUMP NOZZLE SET TO AUTOMATIC, THE TANK SPITS OUT 1/2 TO 1 GALLON OF GAS BEFORE THE NOZZLE DISENGAGES. THIS IS NOT A PROBLEM WITH THE GAS PUMP. THE SAME PUMP WAS USED ON OTHER CARS WITHOUT INCIDENT. THIS HAPPENS ON THIS JEEP LIBERTY REGARDLESS OF WHAT PUMP IS USED. ON OCCASIONS, THIS EXCESS FUEL HAS GOTTEN ONTO MY CLOTHES WHICH POSES A SAFETY HAZARD. I'VE INVESTIGATED THIS ON THE INTERNET AND MANY JEEP OWNERS ARE HAVING THIS PROBLEM. I NO LONGER USE THE AUTOMATIC NOZZLE SETTING BUT THIS IS UNSATISFACTORY BECAUSE OTHERS FILLING THE TANK ON MY BEHALF MAY NOT BE AWARE OF THIS. SOME AREAS OF THE COUNTRY DON'T ALLOW THE USE OF SELF-SERVICE PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556479December 18, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 56 MPH HE ACTIVATED THE REAR DEFROSTER AND SMELLED A BURNING ODOR. THE CONTACT ALSO HEARD A LOUD BANGING SOUND AND NOTICED THAT THE REAR GLASS SHATTERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10556546December 18, 2013
TRAILER HITCHES
CALLED JEEP AND STILL NO ANSWER AS TO WHEN THEY ARE GOING TO COMPLY WITH GOVERNMENT SAFETY REGULATIONS. I'M STILL WAITING ON A HITCH FOR MY JEEP. AT THIS POINT IF I DO HAVE A ACCIDENT AND AN INCIDENT OCCURS I'M SURE THIS WOULD BE CONSIDERED A NON COMPLY TO GOVERNMENT REGULATIONS. ALL I'M ASKING FOR IS EITHER THEY FIX THE ISSUE OR GIVE ME FTV ON MY JEEP SO I CAN BUY A SAFER CAR. SORRY TO SAY THIS IS THE TYPE OF ISSUES THAT CAUSE ME NOT TO WANT TO GET ANOTHER JEEP. FORD OR CHEVY NEXT TIME.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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