Jeep Liberty Complaints

8,882 consumer complaints on file.

#10561260January 23, 2014
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000(AIR BAGS), AND STATED THAT BOTH RECALLS HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561153January 23, 2014
ENGINE
I PURCHASED MY JEEP LIBERTY ON 1/7/14 AND IN THE FIRST 3 DAYS THE CAR BEGAN TO STALL WHILE DRIVING. IT FIRST HAPPENED GOING AT SLOWER SPEEDS (15-20MPH) AND THEN HAPPENED TO ME GOING DOWN A BUSY ROAD AT OVER 45 MPH. THE ENGINE COMPLETELY TURNS OFF AND POWER STEERING FAILS. LUCKILY I DID NOT CAUSE ANY ACCIDENTS. I IMMEDIATELY CONTACTED THE DEALER (CARMAX IN ORLANDO FL) AND NOTIFIED THEM OF THE ISSUE. I BROUGHT MY JEEP IN FOR REPAIRS AND MULTIPLE REPAIRS WERE DONE TO THE ENGINE, SUSPENSION ETC. I PICKED UP MY JEEP UP ON 1/22/14 AND WAS TOLD ALL REPAIRS NEEDED HAD BEEN TAKEN CARE OF. I BEGAN MY COMMUTE TO WORK AND GOT THERE SAFELY. WHEN I WENT TO LUNCH ON MY BREAK ONCE AGAIN AT A RED LIGHT MY JEEP STALLED. AND THEN AGAIN ANOTHER .5 MI DOWN THE ROAD GOING AT APPROX. 20 MPH. I WOULD LIKE TO KNOW WHAT IS THE CONCERN THAT IS BEING ADDRESSED WITH THIS PROBLEM THAT MULTIPLE PEOPLE ARE HAVING WITH THEIR VEHICLES. SO AT LEAST I CAN TELL MY MECHANIC WHAT I WOULD LIKED FIXED WHEN IT GOES BACK INTO THE MAINTENANCE DEPT. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561014January 22, 2014
FUEL SYSTEM, GASOLINE
EVERY TIME GAS IS PUT INTO THE TANK , THE GAS WILL BE FORCIBLY BLOWN BACK OUT OF THE FILLER NECK AND BACK ONTO THE PERSON HOLDING THE GAS NOZZLE!! DOZENS OF CASES ACROSS THE COUNTRY HAVE THE SAME OCCURRENCE. THIS IS A DANGEROUS HAZARD THAT THE PUBLIC AND CHRYSLER SHOULD BE MADE AWARE OF. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560762January 21, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) IN EARLY JANUARY 2014. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR REPAIRS BUT THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560797January 21, 2014
AIR BAGS, SEAT BELTS
THE AIRBAG SYSTEM OCCUPANT RESTRAIN CONTROL MODULE WAS REPLACED ON THE VEHICLE. THE AIRBAG LIGHT REMAINS ON AND THE SERVICE CENTER STATED THERE IS A FAULTY MODULE INDICATING A SEATBELT ISSUE AFTER USING THE MACHINE THAT READS CODES. WE WERE ADVISED TO CONTACT VEHICLE SAFETY. THE SERVICE CENTER IS PELLEGRINO CHRYSLER JEEP, 241 N. GLASSBORO ROAD, WOODBURY HEIGHTS, NJ 08097. PHONE NUMBER 856-848-2822. PLEASE CONTACT ON THIS MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560907January 21, 2014
STRUCTURE:BODY, WHEELS, AIR BAGS
WHILE I WAS DRIVING ON I-70 E, I NOTICED THAT THE VEHICLE APPROACHING ME FROM BEHIND, WAS TRAVELING AT A HIGH RATE OF SPEED SO I SWERVED TO THE RIGHT SHOULDER AND THE OTHER VEHICLE SWERVED TO THE LEFT LANE AND THEN BACK ACROSS THE RIGHT LANE OVER TO THE SHOULDER AND STRUCK MY 2012 JEEP LIBERTY ON THE DRIVERS SIDE FROM THE FRONT TO THE REAR PROBABLY AT A SPEED BETWEEN 60 - 75. WITH THAT IMPACT I RECEIVED WHIPLASH & INJURY TO MY LEFT ARM, LEFT HAND, NECK & SHOULDER. I DID NOT RECEIVED A RECALL NOTICE N38 UNTIL LATE DECEMBER 2013 AND THE ACCIDENT OCCURRED ON SEPTEMBER 3, 2013, SO I CALLED CHRYSLER AND TOLD THEM ABOUT THE ACCIDENT AND ASKED IF THIS RECALL COULD EFFECT THE AIR BAG FROM NOT DEPLOYING, THE LADY DIDN'T KNOW AND SAID SHE WOULD FILE A REPORT. I RECEIVED A LETTER STATING, "WHILE THE PURPOSE OF THE AIR BAG IS TO DEPLOY WHEN THE MAJOR DIRECTION OF THE IMPACT IS FROM THE FRONT OF THE VEHICLE TOWARDS THE BACK OF THE VEHICLE" & "THE VEHICLE DAMAGE MAY LEAD YOU TO BELIEVE THAT THE AIR BAG SHOULD HAVE DEPLOYED, HOW EVER, THIS CAN BE DECEIVING." IT ALSO STATED THAT LARGE AMOUNTS OF FENDER OR SHEET METAL DAMAGE INDICATE THAT THE CRUMPLE ZONE IN THE FRONT OF THE VEHICLE DID THEIR JOB AND AS A RESULT THE AIR BAGS WERE NOT NEEDED. SO I PLACED TWO DIFFERENT CALLS TO CHRYSLER DEALERS AND ALSO WENT IN PERSON TO ONE AND ASK THEM "IF I DIDN'T GET THIS RECALL FIXED, (WHICH THE RECALL NOTICE HAD NOT BEEN SENT OUT WHEN THE ACCIDENT HAPPENED) IF IT COULD CAUSE THE AIR BAG NOT TO DEPLOY," AND ALL THREE OF THE MEN TOLD ME YES IT COULD CAUSE THE AIR BAGS NOT TO DEPLOY OR SOMETHING EVEN WORST, WHICH THE ONE MAN STATED "IT COULD EVEN KILL YOU." I BELIEVE AS HARD AS I WAS HIT, AND WITH THE INJURIES I RECEIVED, THAT THE AIR BAGS SHOULD OF DEPLOYED AND MAYBE I WOULDN'T HAVE BEEN INJURED AS MUCH. IT HAS BEEN OVER 4 MONTHS SINCE THE ACCIDENT AND MY INJURIES ARE STILL PRESENT. SINCERELY *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10560561January 19, 2014
ELECTRICAL SYSTEM
IT STARTS WITH LOCKING THE DOORS AND THE HORN SOUNDS OFF AND THE LIGHTS STAY ON INSIDE THE CAR AND THE REAR GATE LITE COMES UP ON THE DASH,IT ALSO HAS A REMOTE STATER PUT IN THE CAR BY THEM, THAT DOES NOT WORK AT TIMES ,THEY REPLACE THE SWITCH 2 PLUS CHANGE THE WIRING THAT LEADS THERE.PS ITS BEEN IN THE SHOP A VIEW TIMES ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560345January 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE DEALER ADVISED THAT PART WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560373January 17, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER MALFUNCTIONED AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SKY SLIDER TRACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000. UPDATED 2/25/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560412January 17, 2014
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE EMITTED AN OVERPOWERING GASOLINE ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT A DIAGNOSIS WAS NOT DETERMINED. THE CONTACT ALSO STATED THAT THE ENGINE FAILED DUE TO A BLOWN PISTON. THE CONTACT INDEPENDENTLY DIAGNOSED THE VEHICLE AND NOTICED THAT SOME FUSES WERE BLOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560210January 16, 2014
FUEL SYSTEM, GASOLINE
I AM WRITING IN REGARDS TO A SAFETY RECALL ON MY 2004 JEEP LIBERTY THAT WAS ISSUED IN JUNE 2013. THE RECALL EXISTS AS THE FUEL TANK CAN RUPTURE AND CAUSE FIRES IN REAR-END COLLISIONS. THE NHTSA DID A THREE YEAR INVESTIGATION THAT SHOWED 51 PEOPLE DIED IN FIERY CRASHES IN JEEPS WITH GAS TANKS POSITIONED BEHIND THE REAR AXLE. TO ALLEVIATE THIS PROBLEM CHRYSLER IS TO INSTALL A TOW HITCH FREE OF CHARGE. I HAVE MADE NUMEROUS PHONE CALLS TO MY LOCAL CHRYSLER DEALERSHIP AND THEN ALSO CONTACTED CHRYSLER AT THEIR 1-800 NUMBER. DESPITE THESE PHONE CALLS NO ONE COULD PROVIDE AN ANSWER AS TO WHEN THIS POTENTIAL LIFE THREATENING PROBLEM WOULD BE FIXED. ABOUT TWO WEEKS AGO I RECEIVED A LETTER IN THE MAIL FROM CHRYSLER GROUP LLC INFORMING ME OF THE RECALL (AS IF I WAS UNAWARE) AND THAT THE PARTS REQUIRED ARE CURRENTLY UNAVAILABLE. SO THIS RECALL HAS BEEN IN EFFECT SINCE JUNE AND THERE IS NO CLEAR DATE THAT MY VEHICLE WILL BE EQUIPPED WITH A TOW HITCH TO PREVENT A FIERY CRASH. IT IS APPARENT THROUGH NEWSPAPER ARTICLES THAT CHRYSLER HAS BEEN RELUCTANT TO ISSUE THE RECALL AND IT IS SPECULATED THAT THEY DID SO AS TO NOT HURT THEIR IMAGE AND FINANCES. ALSO TO AVOID A PUBLIC RELATIONS NIGHTMARE AND BEING FORCED TO PROVIDE THE RECALL AFTER POTENTIAL PUBLIC HEARINGS WITH WITNESSES PROVIDING DETAILS OF DEADLY CRASHES INVOLVING JEEPS. IT IS APPEARS THAT CHRYSLER IS TRYING TO AVOID THIS REPAIR DUE TO COST. IT HAS BEEN SEVEN MONTHS SINCE THE RECALL AND NOT A SINGLE VEHICLE HAS BEEN REPAIRED. IT IS ALSO UNKNOWN WHEN THE REPAIRS WILL BE MADE AS THE PARTS ARE UNAVAILABLE. I QUESTION THE INTEGRITY OF CHRYSLER IN REGARDS TO THIS RECALL AND ASK THAT YOU PLEASE LOOK INTO THIS SITUATION. THIS RECALL COULD POTENTIAL SAVE LIVES AND IT APPEARS THAT THIS IS NOT BEING DONE IN ORDER TO SAVE MONEY. THANK YOU FOR YOUR TIME AND CONSIDERATION. UPDATED 01/30/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560168January 15, 2014
FUEL SYSTEM, GASOLINE
HAVE NOT BEEN ABLE TO FILL UP MY GAS TANK COMPLETELY SINCE THIS PAST FALL. I PURCHASED THIS VEHICLE AUGUST 2013 FROM AN AUTHORIZED CHRYSLER/JEEP DEALERSHIP. PLEASE NOTE THAT THIS IS NOT USER ERROR AT THE GAS PUMP. I HAVE OWNED AT LEAST A FEW DIFFERENT CARS AND UNDERSTAND HOW TO USE A GAS PUMP. I'VE FILLED THE JEEP LIBERTY AT LEAST A DOZEN DIFFERENT GAS STATIONS AND IT DOES IT EVERY TIME AND THE GAS SENSOR AT THE PUMP WILL NOT SHUT OFF. I HAVE HAD NO CHOICE BUT TO HAVE WESTBURY JEEP SERVICE CENTER ON JANUARY 15,2013 TO LOOK AT THE VEHICLE SINCE THE GAS OVERFLOW IS A POTENTIAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559993January 15, 2014
STEERING, SUSPENSION, UNKNOWN OR OTHER
WE NEVER HAD ANY PROBLEMS WITH THE STEERING ON OUR 2006 JEEP LIBERTY UNTIL WE HAD A SEVERE COLD SNAP (JEEP WAS BOUGHT IN FL AND NOW RESIDES IN DE) AND THEN ALL OF A SUDDEN IT DEVELOPED A SCREECHING, STRAINING NOISE IN THE STEERING AND ALL AROUND DRIVING.IT DIDN'T MATTER WHAT SPEED WE DROVE THE NOISE WAS ALWAYS THERE AND CONSISTENT, WHETHER YOU TURNED A CORNER, PUT ON THE BRAKES, BACKED UP OR DROVE ON THE ROAD NORMALLY ALMOST SOUNDED LIKE THE BRAKES WERE DRAGGING BUT WE HAD THE BRAKES CHANGED IN APRIL 2013. TOOK JEEP TO OUR AUTO REPAIR SHOP AND THEY DIAGNOSED THE VEHICLE WITH BAD UPPER AND LOWER BALL JOINTS. DON'T UNDERSTAND WHY THIS WOULD HAPPEN ALL OF A SUDDEN BUT IN ENDED UP A VERY COSTLY REPAIR. ENJOY OUR JEEP BUT IF THERE WAS ANY RECALLS FOR BALL JOINTS WE WERE NEVER NOTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559790January 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 3/5/14*CN UPDATED 03/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559792January 14, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, IT WAS FOUND THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559651January 13, 2014
FUEL SYSTEM, GASOLINE
WHEN THE TANK IS ALMOST FULL THE GAS WILL COME SPEWING OUT AND GO ALL OVER THIS HAPPENS ALL THE TIME THE NOZZLE DOES NOT SHUT OFF IT NOT THE STATION I FILL AT VARIOUS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559649January 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER THAT OPENED THE TOP HAD MALFUNCTIONED AND THE FAILED TO CLOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE SKY SLIDER TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559685January 13, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER BACK, NECK, LEFT ARM, AND LEFT LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10559468January 11, 2014
FUEL SYSTEM, GASOLINE
FUEL TANK INLET CHECK VALVE NOT STOPPING GAS FROM SURGING OUT OF THE TANK AND ALL OVER THE GROUND/PERSON/CAR. THIS OCCURS EVEN AFTER THE GAS PUMP AS 'CLICKED OFF' AND IS NOT FILLING THE TANK. CHRYSLER AS EXTENDED THE WARRANTY ON MODEL YEAR 2007 & 2008 JEEP LIBERY'S, BUT THIS IS A 2006 WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559298January 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty