Jeep Liberty Complaints

8,882 consumer complaints on file.

#10559337January 10, 2014
FUEL/PROPULSION SYSTEM
WHILE FILLING UP WITH GAS, IF YOU TRY TO FILL THE TANK, GAS POURS OUT OF THE TANK BEFORE THE HOSE CAN SHUT ITSELF OFF. GAS COVERS THE SIDE OF THE CAR, IS ALL OVER ANYONE STANDING NEAR AND THE GROUND. WHEN I WALK AWAY FROM THE CAR, THE GAS STATION ATTENDANT SAYS I MUST STAY WITH THE CAR DURING THE GASSING PROCESS. IS IT SAFE TO HAVE A CAR WHERE THE AUTO SHUTOFF DOESN'T WORK FOR A FLUID AS FLAMMABLE AS GAS? I HAVE TRIED MANY GAS STATIONS, THIS OCCURS AT EVERY STATION, AND HOPED THE PROBLEM WOULD CORRECT ITSELF, IT HAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559387January 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559151January 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS TRAVELING VARIOUS SPEEDS AND LOST CONTROL OF THE VEHICLE, JUMPING A CURB AND CRASHING INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT END OF THE VEHICLE BECAME ENGULFED IN FLAMES. THE CONTACT SUSTAINED NECK, BACK AND CHEST INJURIES. THE FRONT PASSENGER SUSTAINED A FRACTURED WRIST. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10559149January 9, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO PROVIDE A DATE FOR AVAILABILITY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559178January 9, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT THE APPROVAL FOR THE RECALL REMEDY HAD NOT YET BEEN RECEIVED THEREFORE, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559238January 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 COMPONENT(S): (FUEL SYSTEM, GASOLINE , STRUCTURE) THE CONTACT WAS CONCERNED ABOUT THE REMEDY PART THAT WAS GOING TO BE INSTALLED ON THE VEHICLE AND BELIEVED THAT THE PART WOULD NOT REMEDY THE FAILURE. THE MANUFACTURER HAD BEEN AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559237January 9, 2014
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS WHEN LEFT FILLING AT GAS PUMP, DOES NOT ACTIVATE AUTO OFF AT ANY PUMPS FOR GAS FLOW. ISSUE THAT SEEMS TO APPEAR IN A LOT OF JEEP LIBERTY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558996January 8, 2014
SUSPENSION, STEERING, WHEELS
WE WERE TRAVELING SOUTHBOUND ON I75 AT A SPEED OF ONLY APPROXIMATELY 15MPH DUE TO A CAR ACCIDENT AHEAD OF US. ALL OF SUDDEN MY CAR DROPPED AND I HEARD A SCRAP OF METAL AGAINST ASPHALT. I SLOWLY PULLED CAR OVER TO CENTER MEDIAN AND GOT MY CHILDREN TO THE CENTER OF THE GUARDRAILS TO KEEP THEM SAFE. UPON EXPECTING VEHICLE, I NOTICED THAT THE WHEEL ON THE PASSENGER FRONT SIDE OF THE VEHICLE WAS TURNED AWAY FROM THE CAR, THE MOLDING WAS DETACHED AND THE METAL THAT HOLDS THE WHEEL IN PLACE WAS SITTING ON THE ROADWAY. WE HAD TO WAIT FOR OVER 3 HOURS FOR A TOW TRUCK DUE TO NEEDING A TOW TRUCK THAT HAD A LIFT, NOT A FLATBED. BY THE TIME THE TOW TRUCK ARRIVED, THE DEALERSHIP WAS CLOSED AND WE HAD TO BE TOWED TO A REPAIR SHOP THAT COULD HAVE THE REPAIRS COMPLETED FOR US BY SATURDAY AFTERNOON. IT TURNED OUT TO BE THE BALL JOINT NUT FELL OFF OF THE BOLT THAT HOLDS IT IN PLACE. THE ENTIRE BALL JOINT NEEDED TO BE REPLACED AS WELL AS LUBRICATED. THE REPAIR PERSON CHECKED THE OTHER SIDE AND SUGGESTED WE TAKE TO HAVE INSPECTED, AS IT DID NOT HAVE A COTTER PIN TO HOLD THE NUT ONTO THE BALL JOINT ASSEMBLY. THE TOTAL COST FOR THE REPLACEMENT WAS $240. BECAUSE OF OUR SPEED, NO ONE WAS HURT. DUE TO THE FACTS KNOWN ABOUT THE JEEP LIBERTY, I WAS THANKFUL WE WERE NOT TRAVELING AT THE POSTED SPEED LIMIT OF 70MPH OR WE WOULD HAVE HAD A VEHICLE TURN OVER AND POSSIBLE INJURIES OR DEATH. I HAVE PHOTOS AS WELL AS RECEIPTS SHOWING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559006January 8, 2014
SEATS
THE HEATED SEAT FOR THE DRIVER'S SIDE GOT SO HOT THAT IT MADE TO BURN MARKS IN THE LETHER AND SMELLED OF SMOKE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10558961January 7, 2014
FUEL SYSTEM, GASOLINE
GAS SPITS OUT OF FUEL TANK WHEN FULL DOES NOT AUTO STOP. (FAULTY SENSOR)I TRY NOT TO FILL TANK ALL THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558743January 7, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA RECALL NUMBER: 12V527000 (AIR BAG) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558765January 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS 2004 JEEP LIBERTY. WHILE DRIVING DOWN A HILL AT 40 MPH, THE CONTACT CRASHED INTO AN OBJECT IN THE ROAD AND SMOKE EMITTED FROM THE VEHICLE. THE CONTACT MERGED OFF OF THE ROAD AND NOTICE THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE EMERGENCY RESPONSE TEAM WAS NOTIFIED. THE FIRE CHIEF STATED AND REPORTED THAT THE FIRE MORE THAN LIKELY BEGAN IN THE REAR. THE CONTACT SUSTAINED BURNS TO HIS LOWER LEG. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BUT DEEMED AS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10558952January 7, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW FELL IN DOOR, REAR PASSENGER ON DRIVERS SIDE. SELF REPLACED MOTOR WINDOW IN DOORSYSTEM. PLASTIC PART INSIDE SNAPS OR SHEARS OFF. BOUGHT A REPLACEMENT PART THAT HAS METAL STOPS. NO PROBLEMS. HAVE REPLACED ALL FOUR WINDOW MOTORS. THEY ALL SNAPPED AT DIFFERENT TIMES. BY HUSBAND *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558601January 6, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558666January 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO REPAIR THE VEHICLE WOULD NOT BECOME AVAILABLE FOR ANOTHER FULL MONTH. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558687January 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LOOSE POWER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COILS AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558677January 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, GASOLINE SPEWED FROM THE FILLER NECK AND ONTO THE CONTACT. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558280January 3, 2014
FUEL/PROPULSION SYSTEM
I INSERT THE PUMP NOZZLE AND SET THE AUTO SHUT OFF. WHEN THE PUMP CLICKS OFF, GAS BUBBLES OVER AND FLOWS OUT NO MATTER IF THE PUMP HANDLE IS LOCKED OR I'M MANUALLY PUMPING, AT MULTIPLE GAS STATIONS I HAVE EXPERIENCED OVERFLOW. IT RUNS DOWN THE SIDE OF THE CAR AND ALL OVER THE GROUND. IT HAS HAPPENED NUMEROUS TIMES. IT SEEMS DANGEROUS, BECAUSE THIS COULD BE A FIRE HAZARD, AND IS AN ENVIRONMENTAL HAZARD . I TRY TO PUMP AS SLOW AS POSSIBLE WHEN I KNOW IT IS NEAR FULL, BUT STILL GET GAS COMING OUT EVERY TIME THAT I LET IT GO UNTIL THE PUMP STOPS. THIS IS OBVIOUSLY A PROBLEM THAT THE MANUFACTURER SHOULD BE FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558329January 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE AIR BAG LIGHT ON THE DASH HAD BEEN TURNING ON AND OFF INTERMITTENTLY FOR A YEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558340January 3, 2014
FUEL/PROPULSION SYSTEM
WHEN I AM FILLING MY GAS TANK I ENGAGE THE AUTOMATIC SHUTOFF ON THE FUEL PUMP NOZZLE BUT THE GAS CONTINUES TO FLOW AND SPILLS OUT. THE GAS COMES OUT AND SPLASHES ON THE OUTSIDE OF MY VEHICLE. IT ALSO RUNS DOWN THE SIDE OF MY JEEP AND ONTO THE GROUND. THIS HAS BEEN OCCURRING A LOT MORE FREQUENTLY LATELY. I HAVE TO STOP THE PUMP, CHECK THE GAS LEVEL BY TURNING THE IGNITION PARTIALLY ON TO SEE THE GAS GAUGE. IF I DON'T DO THAT PROCEDURE I WILL HAVE GAS ON ME, MY CAR AND THE GROUND. WHEN THE SHUTOFF DOES NOT STOP THERE IS A VERY STRONG GAS SMELL INSIDE MY VEHICLE THAT I FEEL IS VERY UNSAFE. THIS OCCURS AT DIFFERENT BRAND GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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