Jeep Liberty Complaints

8,882 consumer complaints on file.

#10575252March 27, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
THE CLOCK SPRING ON THIS JEEP HAS BROKEN AND HAS BEEN BROKEN FOR MORE THAN TWO MONTHS. THIS HAS DISABLED THE HORN, ABS SYSTEM, CRUISE CONTROL, VEHICLE STABILITY PROGRAM AND MOST IMPORTANTLY THE DRIVER'S AIRBAG. THIS IS A KNOWN PROBLEM TO JEEP AND THEY ARE DOING NOTHING ABOUT IT. THEY JUST CONTINUE TO SAY THE PART IS ON BACK ORDER. THIS IS UNSAFE AND SOMEONE MUST FORCE A MANDATORY IMMEDIATE SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574895March 26, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574899March 26, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574959March 26, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIMPLY ROLLED UP MY WINDOW THEN IT STOPPED AND WINDOW FELL DOWN. TOOK OFF THE DOOR PANEL TO EXAMINE AND THE CABLE STILL MOVED BUT MADE A LOT OF NOISE AND WINDOW DIDN'T MOVE. THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. I REPLACED THE REAR PASSENGER WINDOW REGULATOR WHEN I PURCHASED THE CAR AND NOW THAT ONE IS MESSED UP ALSO. THE ONE THAT RECENTLY BROKE IS THE FRONT RIGHT WINDOW. ALSO MY HEAD LAMP IS SHOWING ISSUE WITH NOT COMING ON AND I'VE ALREADY TESTED THE STIRRING COLUMN SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574985March 26, 2014
FUEL SYSTEM, GASOLINE
I'M WRITING A FOLLOW UP CONCERNING A IMPORTANT SAFETY RECALL I RECEIVED ABOUT MIDDLE OF JANUARY STATING THAT THE FUEL TANK ON MY VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. ALSO SAID THAT I NEED TO WAIT FOR A FOLLOW UP NOTICE IN THE MAIL,BUT SO FAR I GOT NOTHING. WAITING THIS LONG IS NORMAL FOR THIS KIND OF SAFETY RECALL?? I HAVEN'T HAVE ANY INCIDENTS BUT I WROTE AND INCIDENT DATE AS TODAY BECAUSE IF NOT IT WOULDN'T LET ME SUBMIT THIS. THANK YOU AND HOPE TO HEAR FROM SOMEONE SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574993March 26, 2014
FUEL SYSTEM, GASOLINE
WE ARE STILL WAITING TO REPAIR THE FUEL THEY TOLD US WE WERE GOING TO WAIT FOR MONTH BUT WE HAVE BEEN WAITING FOR OVER LIKE 3 MONTHS PLEASEEEEEEE WE NEED THE NEW PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575014March 26, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE ABOUT OF TIME FOR THE REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THAT THE CONTACT WOULD HAVE TO WAIT TO RECEIVE A SECOND RECALL NOTICE STATING WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575015March 26, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THE REAR DRIVER'S SIDE WINDOW REGULATOR RECURRINGLY FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE DIAGNOSED WHERE THE DEALER STATED THAT THE REGULATOR CLIP WAS FRACTURED. THE REGULATOR CLIP WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574649March 25, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574659March 25, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14*LJ UPDATED 05/27/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574661March 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE RECEIVED THE LETTER APPROXIMATELY 6 MONTHS AGO. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574683March 25, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE PART WAS NOT IDENTIFIED FOR THE RECALL. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574534March 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK RECALL NOTICE. *SMD THE CONSUMER WENT TO THE DEALER, AFTER RECEIVING THE RECALL. HOWEVER, THEY CLAIMED TO HAVE NO KNOWLEDGE OF A DEFECT OR A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574756March 25, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION THREE MONTHS PRIOR. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574768March 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, GASOLINE FUEL SPILLED ONTO THE CONTACT'S CLOTHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED AN INSPECTION AND ADVISED THE CONTACT THAT THE FUEL FILLER NECK WAS DEFECTIVE. THE FUEL FILLED NECK WAS REPLACED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 05/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574772March 25, 2014
SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
I HAD JUST PICKED MY 5 YEAR OLD DAUGHTER UP FROM SCHOOL AND WE WAS ON OUR WAY HOME; WE WENT TO TURN THE CORNER AND IT FELT LIKE THAT BACK OF MY JEEP WAS FALLING OFF. I LOST CONTROL AND WENT OFF THE ROAD A BIT. REGAINED CONTROL AND GOT THE VEHICLE STOPPED. SHORTLY AFTER I GOT AHOLD OF MY STEP DAD AND WE MANAGED TO GET THE JEEP TO THE DEALERSHIP AND COME TO FIND OUT MY REAR CONTROL ARMS BROKE. OUT OF NOWHERE I HAD NO WARNING OR ANYTHING I KNOW THERE IS USUALLY SOME SORT OF WARNING WHEN THE CONTROL ARMS ARE ABOUT TO BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574769March 25, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK, SPILLING ON THE CONTACT'S CLOTHING AND THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED AN INSPECTION AND LOCATED THE FAILURE AT THE FUEL FILLER NECK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 39,000. UPDATED 05/05/2014*LJ UPDATED 05/09/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574794March 25, 2014
ENGINE
ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, AND MAKING LOUD NOISES. IMMEDIATELY PULLED OVER AND TURNED ENGINE OFF. WAITED A FEW MINUTES AND ATTEMPTED TO RESTART ENGINE, BUT AGAIN IT MADE LOUD NOISE AND WOULDN'T TURN OVER. HAD IT TOWED TO OUR MECHANIC. HE TOLD US ROCKER ARM JAMMED, LIFTER AND CAMSHAFT TOASTED, AND HEAD BLEW, AND MORE THAN ONE CYLINDER IS INVOLVED. HE ALSO TOLD US THIS IS THE THIRD LIBERTY ENGINE HE'S HAD TO REPLACE FOR CUSTOMERS IN THE PAST FEW YEARS - AND THAT'S IN A COMMUNITY OF LESS THAN 250,000 PEOPLE.WHEN I GOOGLED THE ISSUE I FOUND MANY LIBERTY ENGINE FAILURES REPORTED ON SEVERAL BLOGS - EDMUNDS, CARTALK, ALLPAR, TOPIX, ASK, ETC., BUT NOT ON THE NHTSA SITE. DON'T KNOW WHY PEOPLE DON'T LODGE COMPLAINTS HERE FIRST! REGARDLESS, WE'RE NOW LOOKING AT ~$4000 REPAIR/REPLACEMENT ON A WELL-MAINTAINED VEHICLE WITH LESS THAN 55K MILES ON IT. WE WENT TO OUR LOCAL JEEP DEALER, WHO TOLD US THE JEEP LIFETIME POWER TRAIN WARRANTY DOESN'T COVER THE DAMAGE AS WE'RE THE SECOND OWNER. THIS IS RIDICULOUS. THERE IS OBVIOUSLY A DESIGN FLAW IN THE 3.7L ENGINES THAT CAUSES THEM TO BLOW, AND CHRYSLER/JEEP MUST BE AWARE OF IT, AND SHOULD REPLACE THE FAILED ENGINES. IF THE ENGINE HAD BLOWN AT FREEWAY SPEEDS IT COULD HAVE EASILY CAUSED A DANGEROUS SAFETY ISSUE RESULTING IN A CRASH. NHTSA NEEDS TO INVESTIGATE THESE ENGINE FAILURES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574379March 24, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE HOWEVER STATED THAT SHE WAS INVOLVED IN A CRASH WHERE HER VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THE CONTACT WAS TAKEN TO THE HOSPITAL FOR TREATMENT OF BACK, HEAD, AND NECK INJURIES. THE CONTACT WAS CONCERNED THAT THE FUEL TANK COULD POSSIBLY CATCH ON A FIRE IF INVOLVED IN ANOTHER REAR-END CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 5/13/14*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10574214March 22, 2014
STRUCTURE:BODY, AIR BAGS, SUSPENSION
DRIVING DOWN STREET WITH NO STOP SIGNS OUT OF CORNER OF EYES I SAW A SILVER CAR SPEEDING THROUGH A STOP SIGN LUCKILY I SAW IT EARLY AND SLAMMED ON MY BRAKES, WE HIT VERY HARD I HIT STEERING WHEEL MY PASSENGER WAS INJURED TOO, MY QUESTION IS IM READING THAT 2002 JEEPS AIRBAGS GO OFF EASILY WHY DIDN'T MINE GO OFF, I BOUGHT THE CAR WHEN IT WAS 1 YEAR OLD BUT NEVER CHECKED IF IT HAD ANY ACCIDENTS, ITS SUPPOSE TO HAVE AIRBAGS IN THE FRONT AND PASSENGER SEAT, COULD THE DEALER HAVE SOLD ME A DEFECTIVE JEEP. THE OTHER DRIVER WAS SPEEDING CAUSING TO HIT VERY HARD, WHY DIDN'T THE AIRBAG DEPLOY WHICH WOULD HAVE SAVED ME FROM HITTING THE STEERING WHEEL (I CANT REMEMBER WHAT ELSE I HIT ALL I KNOW IS I WAS TAKEN IN AMBULANCE TO EMERGENCY ROOM MY PASSENGER DROVE TO EMERGENCY ROOM CAUSE SHE DIDN'T WANT TO BE PUT ON AS BOARD SHE HAS A PLATE IN HER HIP WE ARE BOTH 64 YEARS OLD. IF MY CAR WAS DEFECTIVE WHEN I BOUGHT IT IN 2003 I NEED TO DO SOMETHING ABOUT IT. IM READING THAT THOSE 2002 AIRBAGS GO OFF VERY EASILY WHY DIDN'T MINE. [XXX] .[XXX] BOUGHT CAR IN 2003 FROM ROYAL GATE DODGE ELLISVILLE MO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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