Jeep Liberty Complaints

8,882 consumer complaints on file.

#10575824March 31, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575826March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED ON MORNING THE CONTACT'S VEHICLE FAILED TO START WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE IGNITION SWITCH CYLINDER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575834March 31, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOWS FELL INTO THE DOOR FRAME AND CAUSED THE REAR DOORS NOT TO BE LOCKED OR UNLOCKED. THE CONTACT ALSO STATED THAT HE HAD PREVIOUSLY REPLACED THE REAR WINDOWS REGULATORS HOWEVER THE FAILURE WAS NOT CORRECTED. THE REAR WINDOWS WERE NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 167,343.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575838March 31, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR DRIVER'S SIDE WINDOW INDEPENDENTLY OPENED. THE CONTACT WAS NOT ABLE TO CLOSE THE WINDOW AND THE WINDOW SWITCH WAS UNRESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE POWER WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON BOTH PASSENGER AND REAR PASSENGER SIDE WINDOWS. THE CONTACT HAD TO REPLACE BOTH WINDOW REGULATORS. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD NOT CLOSE EVENLY. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575848March 31, 2014
SEATS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE DRIVER'S HEATED SEAT ACTIVATED, THE SEAT WARMER BECAME OVERHEATED AND BURNED A HOLE THROUGH THE SEAT. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10575857March 31, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575880March 31, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575883March 31, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 05/19/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575889March 31, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY IN REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575924March 31, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) JANUARY 2014. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576008March 31, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
GLASS LIFT PLATE& MOTOR HAVE BOTH GIVEN OUT AT LEAST TWICE IN LESS THAN 2 YEARS. IT COSTS OVER $200 TO HAVE THE DEALER FIX IT. THE WINDOW JUST FALLS FOR NO REASON. COME ON WE NEED A BREAK. I DON'T KNOW ABOUT THE REST OF THE WORLD BUT WHEN I HAVE TO PAY TO FIX SOMETHING AND IT IS VERY EXPENSIVE I EXPECT QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575689March 30, 2014
STEERING, SUSPENSION, WHEELS
WE PURCHASED A USED 2006 JEEP LIBERTY LAST YEAR. LAST NIGHT WE WENT TO DRIVE IT UP THE ROAD AND THE RIGHT FRONT PASSENGER SIDE TIRE DISENGAGED FROM THE STEERING KNUCKLE AND THE BALL JOINT DISCONNECTED. LUCKILY ENOUGH WE WEREN'T DRIVING VERY FAST OTHERWISE IT COULD HAVE CAUSED INJURY CONSIDERING THE TIRE IS NOW ALMOST AT A 90 DEGREE ANGLE AND WE CAN'T MOVE THE CAR. I UNDERSTAND THE STATUTE OF LIMITATIONS IS 8 YEARS AFTER THE ORIGINAL PURCHASE DATE, I WOULD LIKE TO KNOW IF I CAN GET A MANUFACTURER REPAIR DONE FREE OF CHARGE, AND WOULD RATHER HAVE IT DONE AT A DEALER KNOWING THEY WOULD HAVE THE CORRECT PARTS. NORMALLY MY 1 YEAR OLD IS IN THE CAR, LUCKILY HE WASN'T LAST NIGHT, BUT WOULD LIKE TO KNOW IF I AM ENTITLED TO REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575727March 30, 2014
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP THE JEEP WHEN IT CLICKS OFF,IT SPILLS ABOUT A LITER OF GAS ALL OVER MY JEEP. IT HAPPENED AT DIFFERENT GAS STATIONS WITH DIFFERENT PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575550March 29, 2014
FUEL/PROPULSION SYSTEM
MY JEEP HAS HAD A CONSTANT ISSUE WITH GAS SHOOTING OUT THE SPOUT WHEN FILLING IT UP. I HAVE CONTACTED THE DEALERSHIP LOCALLY AND WAS TOLD THEY ARE WAITING FOR A RECALL. THIS WAS IN LATE 2005 WITH SAME VEHICLE WITH DIFFERENT VIN SERIES. THIS IS 2014 AND NO RECALL. I HAVE CONTACTED MANUFACTURER MANY TIME AND TOLD NO REPORTED ISSUE FOR THIS VIN SERIES. THANK YOU FOR YOU GREAT WATCH DOG SERVICE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575097March 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED WHILE AT A STOP SIGN THE VEHICLE STALLED WITHOUT WARNING. THE GASOLINE GAUGE SHOWED A QUARTER TANK. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THERE WAS NO GASOLINE IN THE FUEL TANK UPON LOOKING UNDERNEATH THE VEHICLE. GASOLINE WAS PLACED IN THE FUEL TANK AND THE VEHICLE RESTARTED. THE FAILURE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS WAITING FOR PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575094March 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA RECALL CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575098March 27, 2014
STRUCTURE
SLIDER TOP ENDS CAME UNGLUED.TOOK TO MALL OF GEORGIA JEEP FOR REPAIR.AFTER REPAIR THE TOP WHILE GOING DOWN HIGHWAY SLIGHTLY OPENED UP. TOOK BACK TO DEALER HE SAID OUT OF WARRANTY. I TOLD THEM THAT YOU TOOK MY TOP OFF FOR REPAIR AND YOU DID NOT GET THE TENSION CABLE CORRECTLY TIGHTENED.WELL SEVERAL MONTHS WENT BY THEN THE CABLE THAT TIGHTENS THE TOP UP BROKE.I HAVE SEEN SO MANY COMPLAINTS WITH THE TOP THERE SHOULD BE A RECALL ON THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575158March 27, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING LONGER THAN A YEAR FOR THE RECALL REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14 MA UPDATED 06/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575151March 27, 2014
AIR BAGS
ON 3/25/14 I TOOK MY 2012 JEEP LIBERTY TO MY DEALER PLANET DODGE LOCATED AT 9975 NW. 12TH AVE. MIAMI, FL 33172 TO FIX THE RECALL N38 (AIR BAG). I WAS INFORMED BY LETTER THAT THE ACTIVE HEAD RESTRAINS (AHR) ON MY 2012 JEEP LIBERTY MAY NOT DEPLOY DURING A REAR END COLLISION. AS A RESULT, THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD. THE ONLY FEASIBLE SOLUTION FOR THIS PROBLEM IS TO REPLACE THE MODULE THAT CONTROLS THE AIR BAGS. UNFORTUNATELY CHRYSLER GROUP LLC IS ONLY REPLACING THE MODULE TO THE 2011 JEEP LIBERTY FREE OF CHARGE UNLIKE THE 2012 JEEP LIBERTY, WHICH THE COSTUMER HAS TO PAY FOR THE SAME LABOR. THE ONLY AUTHORIZE PROCEDURE TO "FIX" THE PROBLEM IS TO "REPROGRAM" THE MODULE, NOT REPLACE IT, WHICH DIDN'T FIX THE PROBLEM BECAUSE THE AIR BAG LIGHT IS STILL ON. I'M EXTREMELY UPSET WITH THIS SITUATION BECAUSE CHRYSLER GROUP LLC IS NOT COMPLYING WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, PUTTING AT RISK THE SAFETY OF MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575219March 27, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty