Jeep Liberty Complaints

8,882 consumer complaints on file.

#10626049August 18, 2014
STEERING, STRUCTURE:BODY, AIR BAGS
WHEN ATTEMPTING TO SWITCH LANES, IT FELT AS IF THE STEERING WHEEL LOCKED AND THE VEHICLE BEGAN TO SWERVE BETWEEN LANES. I HAD NO CONTROL OVER THE STEERING, THEREFORE THE VEHICLE CONTINUED TO SWERVE AND EVENTUALLY SLID OFF ROAD INTO A MEDIAN FULL OF TREES. ONCE IN THE MEDIAN, THE VEHICLE BEGAN TO ROLL OVER. THE VEHICLE ROLLED 3 OR 4 TIMES, EVENTUALLY COMING TO A STOP PASSENGER-SIDE DOWN. THERE WAS DAMAGE ALL OVER THE BODY OF THE VEHICLE, INCLUDING THE FRONT AND SIDES. AIRBAGS DID NOT DEPLOY. VEHICLE WAS TAKEN IN LESS THAN A YEAR AGO TO GET FIXED DUE TO A RECALL ON THE AIR BAG SYSTEM, BUT AIRBAGS DID NOT DEPLOY DURING CRASH. I WAS TAKEN VIA AMBULANCE TO A LOCAL TRAUMA UNIT. VEHICLE WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626082August 18, 2014
FUEL SYSTEM, GASOLINE
I RECEIVED RECALL INFO (N46/NHTSA 13V-252) WELL OVER A YEAR AGO FOR MY 2004 JEEP LIBERTY AND THE MANUFACTURER STILL DOES NOT HAVE PARTS AVAILABLE FOR REPAIR. THEY ALSO HAVE NO ESTIMATE OF THE TIME WHEN THEY WILL HAVE PARTS. HOW CAN I GET THIS RESOLVED? TO MY UNDERSTANDING JEEP HASN'T PROVIDED ANY PARTS FOR ANY CARS AFFECTED BY THIS RECALL AND THE DEALER IS NO HELP IN GETTING RESOLUTION OF THIS RECALL. HOW CAN I GET THIS RECALL RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626146August 18, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER'S SIDE BUMPER DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626181August 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10626209August 18, 2014
STRUCTURE:BODY:ROOF AND PILLARS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SKY SLIDER ROOF STOPPED IN THE OPEN POSITION AND WOULD NOT CLOSE. THE COST TO FIX IS $4,000. DUE TO IT BEING STUCK OPEN THERE IS NOW WATER DAMAGE ALL AROUND THE TOP OF THE JEEP ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625773August 16, 2014
FUEL SYSTEM, GASOLINE
WHEN I WANT TO REFILL THE FUEL TANK THE FUEL SQUIRTS OUT THE FILL HOLE BEFORE THE NOZZLE SHUTS OFF. IT'S BEEN DOING THAT SINCE I BOUGHT THE CAR A COUPLE YEARS AGO.I WAS TOLD THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622531August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO REMEDY THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622530August 15, 2014
ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
AIRBAG LIGHT CAME ON WHILE DRIVING TO WORK. RESEARCHED ONLINE AND SAW THIS HAS HAPPENED IN OTHER JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622604August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622615August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622619August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622487August 15, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE OCCUPANT RESTRAINT MODULE WOULD NEED REPLACING, WHICH WAS NOT COVERED UNDER THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622489August 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT IT WAS POSSIBLE THAT THE PARTS COULD BECOME AVAILABLE WITHIN AN EIGHT MONTHS PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622219August 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622223August 14, 2014
AIR BAGS
TL* THE CONTACT'S SPOUSE OWNED A 2003 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG MAY HAVE INADVERTENTLY DEPLOYED AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE CROSSED OVER THREE INTERSTATE LANES BEFORE FLIPPING OVER. THE DRIVER WAS EJECTED FROM THE VEHICLE AND WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08-28-14 *BF UPDATED 09-25-14 *DSY UPDATED 11/19/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10621662August 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2007 JEEP LIBERTY. CONSUMER REQUESTS REIMBURSEMENT FOR BOTH THE PURCHASE AND THE INSTALLATION OF A TRAILER HITCH. *SMD THE CONSUMER STATED SHE DID NOT RECEIVE THE RECALL NOTICE, UNTIL AFTER THE PURCHASE AND INSTALLATION OF THE HITCH. THE CONSUMER REFERENCED RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622294August 14, 2014
STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. AFTER DRIVING THROUGH A CAR WASH, THE CONTACT NOTICED SMOKE EMITTING FROM THE BUMPER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO ASSESS THE DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10622319August 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
IT HAS BEEN MANY MONTHS SINCE I RECEIVED A RECALL WHICH WAS SUPPOSED TO BE REMEDIED BY INSTALLING A HITCH. (GAS TANK IS AT RISK OF RUPTURE) MY DEALER [XXX] IN SUMMIT, NJ CLAIMS THAT CHRYSLER HAS NOT SENT THE PART. I HAVE INQUIRED SEVERAL TIMES AND I GET THE SAME STORY. I REALIZE IT IS AN OLD CAR HOWEVER I AM GETTING THE IMPRESSION THAT THE LONGER CHRYSLER KEEPS STALLING MAKING REPAIRS THE LESS OF THESE CARS THERE WILL BE TO REPAIR! SINCE THIS IS SO DANGEROUS I THINK THEY OUGHT TO BE ENCOURAGED MORE STRONGLY TO DO THE RIGHT THING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622398August 14, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE PCM MODULE NEEDED TO BE REPROGRAMMED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621948August 13, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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