Jeep Liberty Complaints

8,882 consumer complaints on file.

#10626974August 21, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM WRITING ABOUT THE WINDOW REGULATORS IN A 2007 JEEP LIBERTY. SEVERAL YEARS BACK, THERE WAS A RECALL, AND WITHIN THE TIME FRAME OF THAT RECALL, WE HAD 3 WINDOW REGULATORS GO BAD AND GET FIXED. WE JUST HAD THE 4TH WINDOW SLIDE DOWN AND NOW JEEP IS SAYING THE WARRANTY IS NO LONGER IN EFFECT AND THEY WILL NOT FIX IT. IT SHOULDN'T MATTER WHEN THE PROBLEM HAPPENED, A PROBLEM IS A PROBLEM AND IT SHOULDN'T HAVE TO HAPPEN WITHIN A CERTAIN TIME FRAME TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627036August 21, 2014
SERVICE BRAKES
THIS IS NOT THE FIRST TIME THIS ISSUE HAS OCCURRED BUT I CAN'T REMEMBER THE DATES BUT IT IS ON RECORD AT THE DEALERSHIP. WE HAVE HAD THIS 2012 JEEP LIBERTY IN THE SHOP TWO OTHER TIMES WITH THE SAME COMPLAINT BUT WITH THE SAME RESULTS (NOTHING) !!!!!!!!!!WHEN DRIVING ON WET ROADS AND GOING INTO CURVES EVEN AT SLOW SPEEDS (35 MPH) WHEN APPLYING THE BRAKES, THE FRONT BRAKES WILL LOCK UP AND THE BACK BRAKES ARE NOT CATCHING... CAUSING THE JEEPS BACK END TO SLIDE AROUND,, SO WE TRIED STOPPING ON A LEVEL GRAVEL LOT AND THE FRONT WHEELS WILL LOCK UP BUT THE BACK WHEELS WILL KEEP TURNING. WE HAVE HAD IT TO TIM SHORT CHRYSLER, JEEP, DODGE IN HAZARD, KY AND ONE MECHANIC SAYS THAT THERE IS CLEARLY SOMETHING WRONG BUT ANOTHER STATES THAT HE TEST DROVE ANOTHER LIKE VEHICLE AND THIS VEHICLE DOES SAME. AND THAT HE TALKED WITH STAR AND ROLAND AND BOTH STATED THAT THIS IS NORMAL OPERATION. NO CODES, NO PROBLEM FOUND AT THIS TIME. SO I RECEIVED A STATEMENT WITH THE SIGNATURE OF MECHANIC [XXX] (SERVICE MANAGER) AND [XXX] (GENERAL MANAGER). THIS IS VERY DANGEROUS AND IF THIS IN "NORMAL OPERATIONS" THEN SOMETHING NEEDS TO BE CHANGED!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE HELP,,, HAS THERE BEEN ANY OTHER COMPLAINTS WITH THIS SAME PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627104August 21, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627120August 21, 2014
FUEL SYSTEM, GASOLINE
PUMP DOES NOT SHUT OFF WHEN GAS TANK IS FULL. RESULTS IN GAS SPILLAGE. HAVE TRIED TWICE TO GET IT FIXED. DEALER CAN'T SEE ANYTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627147August 21, 2014
SERVICE BRAKES, STEERING, WHEELS
WHEN DRIVING OVER METAL PLATES OR SMALL PATCHES OF ICE FRONT WHEELS LOCK AND MAKE STEERING IMPOSSIBLE IF BRAKES ARE BEING APPLIED. THIS IS HAPPENING AT VERY LOW SPEED. I BOUGHT THIS JEEP USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627170August 21, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT SHE WAS WAITING FOR OVER A YEAR TO HAVE THE VEHICLE REPAIRED, BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627200August 21, 2014
FUEL SYSTEM, GASOLINE
AFTER RECEIVING THE WARNING LETTER CONCERNING THE RECALL ON MY VEHICLE I DID GET A RESPONSE FROM CHRYSLER. WHICH READ (THE PARTS REQUIRED TO REMEDY THE SITUATION WERE NOT AVAILABLE). AND THEY WILL SEND ME A FOLLOW UP NOTICE WHEN TO BRING MY CAR IN FOR REPAIR. AFTER QUITE A LONG TIME I GET NOTICES FROM THEM TELLING ME TO COME IN AND PURCHASE A NEW CAR. THAT MAY HELP THEM SOLVE THE PROBLEM BUT IT DOES NOT HELP ME BECAUSE I CANNOT ALWAYS AFFORD TO USE NEW CAR PURCHASE TO SOLVE MY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627229August 21, 2014
FUEL/PROPULSION SYSTEM
I TOOK MY VEHICLE TO A JEEP DEALER TO HAVE THE N46 RECALL COMPLETED AFTER WAITING 4 MONTHS FOR PARTS. I WAS TOLD THAT I HAVE LEVEL 5 SURFACE RUST AND THAT IT IS UNSAFE AND THEY WILL NOT FIX THE RECALL. I CALLED JEEP AND SPOKE TO A REP ABOUT THE RECALL AND WAS TOLD THEY WILL NOT FIX THE RECALL AND I WILL HAVE TO PAY TO HAVE THE RUST REMOVED. I AM VERY UPSET BECAUSE A 2006 SHOULD NOT HAVE RUST TO THE POINT THEY WON'T FIX A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627237August 21, 2014
AIR BAGS
AIR BAG IS ON AND WON'T GO OFF. IT'S BEEN ON SINCE AUGUST 1ST 2014. I WANT THIS FIXED BEFORE IT'S BLOWS UP IN MY FACE OR ONE OF MY FAMILY MEMBERS. IF THAT HAPPENS THEN THERE WILL BE A LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627257August 21, 2014
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE WAS UNABLE TO CLOSE THE WINDOW AUTOMATICALLY. THE CONTACT MENTIONED THAT THE WINDOW GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON OTHER WINDOWS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627321August 21, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I WENT TO LOCK MY DOORS AFTER I CAME FROM THE DEALER AND I NOTICED BOTH MY BACK DOORS DO NOT LOCK. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE THE BACK DOORS DO NOT LOCK WHEN I AM DRIVING DOWN THE ROAD AND I HAVE 1 YEAR OLD THAT LIKE TO TOUCH EVERYTHING INCLUDING DOOR HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626664August 20, 2014
SERVICE BRAKES
THE REAR BRAKE CALIPERS AND PADS ARE NOT LASTING. I HAVE TO REPLACE THEM EVERY 20.000 MILES NEVER HAD A VEHICLE THAT EATS THROUGH BRAKES LIKE THIS ONE DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625692August 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED IT HAS BEEN QUITE SOME TIME, SINCE HE RECEIVED THE RECALL LETTER. ACCORDING TO THE LETTER, IT STATED TO WAIT TO RECEIVED A CALL. THE CONSUMER TRIED CALLING THE NUMBER ON THE LETTER, BUT THERE WAS NO RESPONSE. RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626690August 20, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD THE EXACT SAME PROBLEM AS NHTSA ID # 10615513. MY WINDOW WENT DOWN AND WOULDN'T GO BACK UP. WHEN I ORIGINALLY PURCHASED THIS VEHICLE, I HAD TAKEN IT BACK FOR A PROBLEM W/THAT WINDOW, BUT THEY SAID THEY FOUND NO PROBLEM. I ENDED UP HAVING TO GO PAY OUT OF POCKET FOR AN ENTIRE NEW WINDOW SYSTEM, SO I COULD GET THE WINDOW TO ROLL UP. I DO BELIEVE THIS SEEMS TO BE A RECURRING PROBLEM SINCE OTHERS HAVE COMPLAINED ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626740August 20, 2014
ELECTRICAL SYSTEM
WHILE DRIVING , ALL WARNING LIGHT LID UP ON THE DASH BOARD AND THE CAR JUST DIE OUT ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626762August 20, 2014
AIR BAGS
I WAS DRIVING TO WORK ~ 8:15 AM AND THE PASSENGER-SIDE AIR BAG EXPLODED. I WAS STILL DRIVING WHEN THE DRIVER-SIDE AIR BAG EXPLODED AND I IMMEDIATELY PULLED OVER AND JUMPED OUT OF THE VEHICLE. I TRIED TO OPEN THE DOOR AS I HAD LEFT THE CAR RUNNING AND THE DOORS WERE LOCKED. I KEEP A HIDE-A-KEY ON THE CAR AND THE KEY WOULD NOT UNLOCK THE DOORS. I WENT TO THE REAR GATE OF THE CAR AND IT WOULD NOT OPEN, HOWEVER, THE GLASS POPPED OPEN AND I WAS ABLE TO CRAWL IN THE CAR AND TURN THE ENGINE OFF. I THEN CALLED FOR A TOW AND TOOK MY CAR TO THE JEEP DEALERSHIP. I WAS THEN INFORMED THAT THE DEALERSHIP WAS TOLD NOT TO DO ANYTHING WITH THE VEHICLE, THEY WOULD BE CONTACTING JEEP CORPORATE. ABOUT 1 WEEK LATER, I RECEIVED A TELEPHONE CALL FROM THEIR RECALL TECHNICIAN WHO INFORMED ME THAT THE AIR BAGS DEPLOYING WERE A RESULT OF THE RECALL THAT WAS ISSUED FOR JEEP LIBERTY. I HAVE NEVER RECEIVED A RECALL NOTICE WITH REGARDS TO THE ISSUE WITH THE AIR BAGS UNTIL TWO (2) WEEKS AFTER....AUGUST 3 OR AUGUST 4, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626739August 20, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626819August 20, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626836August 20, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW ACTUATORS WILL BREAK WITHOUT WARNING AND DROP THE REAR WINDOWS COMPLETELY WHILE DRIVING. SINCE THIS MODEL OF LIBERTY HAS THE "SEVERE BUFFETING" PROBLEM WHEN THIS HAPPENS, IT CAN CAUSE INCREDIBLE SURPRISE AND DISORIENTED TO THE POINT A POSSIBLE ACCIDENT. THIS HAS HAPPENED THREE TIMES AND THE DEALER REFUSES TO FIX THEM ANYMORE. BOTH WINDOWS ARE SEMI-PERMANENTLY MANUALLY FIXED IN PLACE BY ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626520August 20, 2014
FUEL SYSTEM, GASOLINE
SEE COMPLIANT NHTSA ID NUMBER: 10616194. I AM HAVING THE SAME PROBLEM. THE GAS STATION PUMP DOES NOT AUTOMATICALLY STOP WHEN I AM FILLING THE TANK. I HAVE TO ESTIMATE WHEN THE TANK IS FULL. MOST TIMES I AM RIGHT OTHER TIMES IT CAUSES SPILLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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