Jeep Liberty Complaints

8,882 consumer complaints on file.

#10659036November 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY FRIEND WAS BEHIND ME AND NOTICED MY LEFT REAR SIGNAL INDICATOR AND BRAKE LIGHTS WERE NOT WORKING. I TOOK MY CAR TO A SHOP FOR REPAIR AND WAS TOLD THE ELECTRICAL SYSTEM SHORTED OUT AND MELTED THE COMPONENTS. THE SHOP OWNER HAS HAD OTHER JEEP LIBERTY OWNERS COME IN FOR THE SAME PROBLEM IN THEIR CARS. HE THINKS IT SHOULD BE A RECALL ISSUE. I NEED TO KNOW IF THIS IS TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659061November 18, 2014
ELECTRICAL SYSTEM
DRIVER'S SIDE LOCK FLUTTERS UP AND DOWN RAPIDLY EVERY TIME THE CAR LOCKS EVEN WHEN THE ENGINE IS RUNNING. MAKES A LOUD AND STARTLING NOISE THAT IS DANGEROUS WHEN DRIVING. SOMETIMES THE DOOR GETS STUCK FROM THE INSIDE BECAUSE OF THE LOCK ISSUE AND THE DRIVER CANNOT EXIT THE VEHICLE FROM THAT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659057November 18, 2014
STRUCTURE
OPENED THE DRIVER SIDE DOOR WHILE THE CAR WAS PARKED TO FIND A FOOT OF WATER THAT LEAKED IN FROM THE FABRIC OF THE DRIVER'S SIDE ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658622November 17, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658647November 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHEN THE VEHICLE WAS INITIALLY STARTED, THE WINDSHIELD WIPERS ACTIVATED, THE FUEL GAUGE DISPLAYED AS EMPTY, THE RADIO WOULD NOT ACTIVATE, AND THE RPMS DECREASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658713November 17, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM GASOLINE). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO INSTALL THE HITCH DUE TO HIGH CORROSION LEVEL PRESENT ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,712. UPDATED 1/21/15*CN UPDATED 10/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658744November 17, 2014
FUEL/PROPULSION SYSTEM
CHRYSLER HAD A RECALL ON THIS JEEP OVER FUEL TANK FIRES, I TOOK THE CAR TO A LOCAL JEEP DEALER TWICE (JEEP CHRYSLER DODGE CITY, 631 WEST PUTNAM AVE, GREENWICH, CT 06830 ON OCT 25TH AND NOV 17TH) (I MADE APPOINTMENT AT LEAST TWO WEEKS EARLIER IN BOTH TIMES), BUT WERE TOLD THERE ARE NO PARTS AVAILABLE FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655273November 16, 2014
SEAT BELTS
DRIVER SEAT BELT UNLATCHES FROM TIME TO TIME. I COULD BE JUST SITTING AT LIGHT, OR DRIVING DOWN ROAD AND IT JUST UNLATCHES. I PUT IT BACK ON, AND SOMETIMES IF IMMEDIATELY UNLATCHES AGAIN FOR NO REASON. I HAVE HAD TO KEEP DOING IT 5 OR MORE TIMES WITHIN 10-20 MINUTES. I DRIVE 15 MINUTES TO WORK AND IT HAS BEEN HAPPENING AT LEAST ONCE IF NOT MORE EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654968November 14, 2014
AIR BAGS
MODULE-OCCUPANT RESTRAINT PART ORDERED BY DEALERSHIP ON AUGUST 15, 2014. AFTER 12 WEEKS OF PART ON BACK ORDER. RECEIVED PHONE CALL FROM CHRYSLER THAT PART NOT AVAILABLE FROM MANUFACTURE AND WILL HAVE TO ORDER FROM ANOTHER MANUFACTURE HOWEVER IT IS MORE THAN DOUBLE THE PRICE. ORIGINAL PRICE FOR PART WAS $222.00 AND HAD TO BE PAID FOR BEFORE ORDERED. NEW PRICE IS $499.00 AND ALSO WILL NOT ORDER WITHOUT BEING PAID. SHOULD NOT HAVE TO PAY ADDITIONAL FEES WHEN HAVE ALREADY WAITING 4 MONTHS AND IS A SAFETY ISSUE. IF PART ON BACK ORDER THEN IT SHOULD BE ON RECALL FROM CHRYSLER AND NOT OWNERS RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655036November 14, 2014
EQUIPMENT ADAPTIVE/MOBILITY
RE: IMPORTANT SAFETY RECALL: N46/ NHTSA 13V-252 THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE & DEATH!! {CHRYSLERS WORDS} THIS RECALL WAS INITIATED JULY 2013, HERE IT IS NOV 2014 & THE RECALL WAS JUST COMPLETED, BECAUSE WHEN THEY ISSUED THE RECALL, IT TOOK THEM A 18 MONTHS TO FINALLY GET THE PARTS, & THEY STILL DIDN'T HAVE THE PARTS, WE HAD TO GO BACK A 2ND TIME, BECAUSE WHEN THEY RAN OUT OF PARTS, THEY FORGOT TO LET US KNOW, YET THEY [MOTORWORLD OF WILKES BARRE], SENT US AN EMAIL TO BRING OUR JEEP IN. A COMPLETE WASTE OF TIME. THEY DID GIVE US 6 GAL OF GAS FOR A WASTED TRIP, COST OF CANCELLING MY GOLF OUTING, PRICELESS$$$. THE EXISTENCE OF A MINIMUM STANDARD DOES NOT REQUIRE N.H.T.S.A. TO IGNORE DEADLY PROBLEMS,' THE AGENCY SAID. IN ITS LETTER TO CHRYSLER, THE AGENCY CITED 32 REAR-IMPACT COLLISIONS THAT CAUSED FATAL FIRES RESULTING IN 44 DEATHS IN JEEP GRAND CHEROKEES, AND FIVE ACCIDENTS THAT RESULTED IN SEVEN DEATHS IN THE JEEP LIBERTY. CHRYSLER'S IDEA FOR THE LIMITED RECALL 'FIX' IS TO INSTALL TRAILER HITCHES ON CERTAIN MODEL YEAR 1992'98 GRAND CHEROKEES AND 2002'07 LIBERTY VEHICLES. ONE BIG PROBLEM: RESEARCH SHOWS THE TRAILER HITCH IS ESSENTIALLY USELESS IN HIGH-SPEED REAR-IMPACT CRASHES. AS FAR AS LOW-SPEED CRASHES ARE CONCERNED, EVEN CHRYSLER ADMITS THE HITCH WILL ONLY PROVIDE 'INCREMENTAL IMPROVEMENT IN THE CRASH ENERGY MANAGEMENT.' TO MAKE MATTERS WORSE, SOME OF THE JEEP VEHICLES THAT HAD ALREADY BEEN INVOLVED IN REAR-IMPACT FIRES ALREADY HAD A TRAILER HITCH INSTALLED. SOME GOOD IT DID THOSE OWNERS. THIS IS A CLASS ACTION LAWSUIT READY TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651249November 13, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
CONSUMER WRITING IN REGARDS TO 2005 JEEP LIBERTY. STATES THAT THE COULD RUPTURE IN A REAR END COLLISION. *KL THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654767November 13, 2014
AIR BAGS
AIRBAG WARNING LIGHT GOES ON AND OFF INTERMITTENTLY AFTER CAR IS STARTED. SPOKE TO CHRYSLER/JEEP AFTER CONSULTATION WITH LOCAL MECHANIC WHO IDENTIFIED THE ISSUE AS A DEFECTIVE CLOCK SPRING. THIS SAME ISSUE WAS ADDRESSED WITH CHRYSLER/JEEP WITH JEEP WRANGLER 2008 - 2010 WHICH USES THE SAME CLOCK SPRING (REFERENCE : NVS-212PCOR;PE11-019-AUGUST 5-2011) RESULTING IN EXTENSION OF WARRANTY TO 3 YEARS OR 150,000 MILES. JEEP REQUESTS A FEE OF 500.00 + DOLLARS TO REPAIR THIS ISSUE STATING THERE IS NO EXTENDED WARRANTY ON JEEP LIBERTY 2008 EVEN THOUGH THE SAME PART IS BEING USED IN EACH VEHICLE NOR WILL JEEP DIAGNOSE THE ISSUE UNLESS GUARANTEE DIAGNOSTIC FEE OF 120.00 DOLLARS. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654332November 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654341November 12, 2014
EXTERIOR LIGHTING
REAR TAILLIGHTS HAVE HAD TO BE REPLACED AT LEAST 10 TIMES SINCE I PURCHASED THIS VEHICLE IN 2005 .I AM CONSTANTLY BEING PULLED OVER AND EVERY MECHANIC IS TELLING ME THAT ITS A JEEP ISSUE BUT I HAVEN'T SEEN ANY RECALLS!!!! THEY SAY ITS A GROUND WIRING PROBLEM THAT JEEPS HAVE...PLEASE LOOK INTO THIS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654465November 12, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE PARTS NEEDED WERE NOT AVAILABLE FOR OVER A YEAR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654501November 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/19/14*CN THE RECALL WAS COMPLETED ON DECEMBER 8, 2014. UPDATED 01/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654521November 12, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE TWO (2) JEEP LIBERTY'S BOTH 2006 (1) RENEGADE, & (1) SPORT, BOTH VEHICLES HAVE HAD THE WINDOW REGULATOR'S FAIL, (2) - WINDOW REGULATOR'S FAILED ON THE RENEGADE, (1) ON THE DRIVER'S FRONT SIDE WINDOW, THE REGULATOR HAD TO BE REPLACED ON 02/12/11 & AGAIN (1) ON THE DRIVER'S REAR WINDOW, THE REGULATOR HAD TO BE REPLACED ON 05/18/12 THIS WAS ON THE 2006 JEEP RENEGADE. (2) - WINDOW REGULATOR'S FAILED, ON THE JEEP SPORT, (1) ON THE DRIVER'S REAR WINDOW, THE WINDOW REGULATOR HAD TO BE REPLACED ON 09/19/11 & (1) WINDOW REGULATOR AGAIN ON THE SAME WINDOW ON 10/08/14 NEEDS TO BE REPLACED, THE SAME WINDOW REGULATOR NEEDED TO BE FIXED TWICE WITHIN THREE YEARS & 20 DAYS, THE DEALER WOULD NOT FIX THE WINDOW UNDER WARRANTY BECAUSE IT WAS OVER THE EXP. DATE BY 20 DAYS, WHY IS IT ALWAYS THE WINDOW REGULATORS BECAUSE IT'S A PLASTIC PART AND THAT'S WHY IT KEEPS FAILING, THAT'S JUST BULL I HAVE SPENT OVER 1200.00 DOLLARS ON REPAIRS ON WINDOWS REGULATOR'S ALONE & IT'S THE SAME PART EACH TIME ALL 4-WINDOWS, I USED TO BE A GREAT FAN OF JEEP, I'VE OWNED JEEPS FOR (20) YEARS NOW, BUT I HAVE BECOME REALLY DISAPPOINTED WITH MY VEHICLE'S, THE FIRST TIME IT HAPPENED I WAS ON THE HIGHWAY DRIVING AT 65 MPH WHEN THE WINDOW SUDDENLY OPENED, THE WIND RIPPED THROUGH MY VEHICLE STARTED TO BLOW THINGS AROUND SO BAD THAT I HAD TO PULL OVER AND TAPE MY WINDOW UP SO I COULD MAKE IT HOME, AND I'M NOT THE ONLY ONE, ALOT OF JEEP LIBERTY OWNERS HAVE HAD THE SAME THING HAPPEN TO THEM AND HAD TO REPLACE THE WINDOW REGULATORS, THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654227November 11, 2014
STRUCTURE, TRAILER HITCHES
JEEP HAS BEEN EXCEEDINGLY SLOW TO FOLLOW THROUGH ON THE MANDATED RECALL OF MY VEHICLE--I WAITED WELL OVER A YEAR FOR THE FIRST NOTICE, ANOTHER 6 MONTHS FOR THE NOTICE TO CONTACT MY LOCAL JEEP DEALER TO HAVE A HITCH INSTALLED TO PREVENT EXPLOSION DURING REAR-END COLLISION,OR HAVE MY AFTER-MARKET HITCH INSPECTED FOR MEETING THIS REQUIREMENT.I TRIED FOR 2 MONTHS TO GET AN APPOINTMENT FOR THE RECALL BUT WAS DELAYED REPEATEDLY.I ONLY GOT THE RECALL INSPECTION PERFORMED DURING THE COURSE OF HAVING OTHER PAID REPAIR WORK DONE.MY AFTER MARKET HITCH PASSED INSPECTION,SO NO OEM HITCH WAS INSTALLED. I MAILED IN THE ORIGINAL RECEIPT FOR THE AFTER-MARKET HITCH TO JEEP AS INSTRUCTED ON THE RECALL POSTCARD FOR REIMBURSEMENT BUT RECEIVED A PHONE CALL TODAY STATING THAT JEEP WILL NOT REIMBURSE ME FOR THE AFTERMARKET HITCH BECAUSE IT IS NOT AN OEM PART. I THEN REQUESTED TO HAVE AN OEM HITCH PUT ON IN PLACE OF THE ONE I PREVIOUSLY HAD INSTALLED BUT THEY REFUSE. THIS RECALL PROCESS HAS BEEN MISHANDLED BY JEEP ALL AROUND, START TO FINISH, AND NEEDS TO BE BETTER MONITORED BY NTSB OR OTHER APPROPRIATE GOVERNMENT ORGANIZATION RESPONSIBLE FOR COMPELLING AUTOMAKERS' COMPLIANCE WITH RECALLS. IF I HAD KNOWN JEEP WOULD APPROVE MY AFTER MARKET HITCH FOR RECALL PURPOSES BUT NOT REIMBURSE ME, I WOULD HAVE REMOVED MY AFTERMARKET HITCH TO SELL AND REQUIRED JEEP TO INSTALL AN OEM HITCH AT THEIR EXPENSE. IT MAKES NO SENSE TO SAY THAT JEEP'S RESPONSIBILITY FOR THE RECALL IS MET BY THE HITCH I PAID TO INSTALL, BUT THEN REFUSE TO REIMBURSE ME, WHEN I COULD HAVE REQUIRED THEM TO INSTALL AN OEM HITCH AT THEIR EXPENSE HAD I REMOVED MY HITCH PRIOR TO INSPECTION. JEEP/CHRYSLER IS GETTING AWAY WITH SOMETHING THEY SHOULD NOT. IF A HITCH SATISFIES RECALL REQUIREMENTS AND WAS PAID FOR BY THE CAR OWNER, THEN IT SHOULD QUALIFY FOR REIMBURSEMENT. DEEPLY WRONG FOR CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653811November 10, 2014
AIR BAGS
TRAVELING SOUTH ON THE NEW YORK STATE THRUWAY BETWEEN EXITS 17 AND 16 A DEER OUT OF NOWHERE COLLIDES WITH THE JEEP CAUSING SEVERE FRONT END DAMAGE . THE AIRBAGS DID NOT DEPLOY . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653821November 10, 2014
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT LOWER BALL JOINT FRACTURED AND AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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