Jeep Liberty Complaints

8,882 consumer complaints on file.

#10661887December 3, 2014
EXTERIOR LIGHTING
AFTER PICKING UP MY CAR FROM THE DEALER AFTER IT WAS THERE FOR THE RECALL WORK OF PUTTING A HITCH ON THE REAR OF THE CAR FOR A SAFETY RECALL, WHILE DRIVING HOME IN THE DARK MY CAR LIGHTS STARTED TO FLASH THEN SHUT OFF COMPLETELY, I PULLED OVER ON THE SIDE OF THE HIGHWAY TURNED OFF THE CAR THEN RESTARTED IT AND ONCE AGAIN AFTER 10 MINUTES OF DRIVING THE LIGHTS SHUT OFF SO I HAD TO DRIVE HOME WITH NO HEADLIGHTS AT ALL. I CALLED THE DEALER THE NEXT DAY AND WAS GIVEN THE RUN AROUND THAT I WOULD HAVE TO PAY FOR IT TO BE CHECKED. I ONLY DRIVE THE CAR DURING THE DAY NOW BECAUSE I AM AFRAID OF IT OCCURRING AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655432December 3, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY CONSUMER SAYS IT TOOK TWO YEARS TO GET THE PARTS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654425December 3, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY CONSUMER IS SEEKING REIMBURSEMENT *CN THE CONSUMER STATED THE HITCH WAS APPROVED USING A SPECIFIC CODE. HOWEVER, THE REIMBURSEMENT CLAIM WAS DENIED UNDER THE PRETEXT, THE PART WAS NOT AN OEM APPROVED HITCH, BUT AT PRESENT DEEMED OK TO DO THE JOB. THE CONSUMER STATED WHEN THE HITCH WAS INSTALLED, CHRYSLER DID NOT HAVE AN APPROVED MANUFACTURED HITCH, AS THE RECALL DID NOT EXIST BACK IN 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661914December 3, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY . THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661978December 3, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE LOWER AND UPPER CONTROL ARM AND LOWER BALL JOINT WERE REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFY THE FAILURE AND STATED THAT THE LOWER CONTROL/UPPER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000. MAILED OUT 01/13/15*LJ UPDATED 2/9/15*CN THE CONSUMER STATED THE UPPER CONTROL ARMS AND BALL JOINTS FAILED FOR THE SECOND TIME. UPDATED 05/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662001December 3, 2014
FUEL/PROPULSION SYSTEM
WHEN FUELLING MY LIBERTY, THE FUEL WONT STOP PUMPING UNTIL ITS ALL DOWN THE SIDE OF MY CAR AND ON THE GROUND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662080December 3, 2014
SUSPENSION, WHEELS
WE ARE THE ORIGINAL OWNERS OF THE JEEP LIBERTY 2006 THAT HAD A RECALL ON THE BALL JOINTS AND STABILIZER BARS IN 2006. OF COURSE, WE HAD THE VEHICLE REPAIRED WHEN THE JEEP WAS ONLY A FEW MONTHS OLD. IT MAY HAVE HAD LESS THAN 1000 MILES ON IT AT THE TIME. WHEN VISITING THE DEALER ON DEC 2, 2014 FOR AN OIL CHANGE AND TIRE BALANCE. I WAS INFORMED THAT THE BALL JOINTS ON DRIVER'S AND PASSENGER'S SIDE OF JEEP WERE IN NEED OF REPLACEMENT AT A COST OF 1100.00 (WE ONLY HAVE 61,600 MILES ON JEEP) I WAS SHOCKED THAT A VEHICLE THAT HAS BEEN GARAGE KEPT AND ONLY DRIVEN BY THE MOM OF THE FAMILY AROUND TOWN OF ABOUT 6000 MILES A YEAR COULD INCUR SUCH A DRASTIC PROBLEM. THIS IS A VALID SAFETY ISSUE WITH THE INTEGRITY OF THE RECALL. THE REPAIR SHOULD HAVE A LIFETIME WARRANTY OR AT LEAST 100K MILES. THERE IS ABSOLUTELY NO WAY, THESE BALL JOINTS DISINTEGRATED WITHOUT BEING FAULTY FROM THE BEING. MY QUESTION LIES IF MY VEHICLE WAS REALLY TAKEN CARE OF, OR WAS IT JUST LOOKED AT BECAUSE IT WAS BRAND NEW AT THE TIME. OUR LIBERTY HAS HAD FULL SYNTHETIC OIL CHANGES AND TREATED WITH THE UTMOST CARE. SO IT REALLY SADDENS ME THAT CHRYSLER HAS SUCH "SAFETY" ISSUES. OF ALL THINGS THAT CAN GO WRONG WITH A CAR, WHEN IT REFERS TO A PREVIOUS RECALL, IT'S OBVIOUS THE ISSUE WAS NEVER REALLY ADDRESSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661653December 2, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE WINDOW FELL DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINDOW REGULATOR FAILED. THE FAILURE RECURRED ON THE REAR DRIVER SIDE WINDOW AND THE FRONT PASSENGER SIDE WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661781December 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654356December 2, 2014
STEERING, ELECTRICAL SYSTEM
2002 JEEP LIBERTY STEERING WENT OUT OF MY CAR. MODULE KNOCKED OUT BECAUSE IT KEPT CLIMBING AND DEAD BATTERY. *MW THE CONSUMER EXPERIENCED ELECTRICAL PROBLEMS, WHICH CAUSED THE BATTERY TO DRAIN, ON SEVERAL OCCASIONS. THE REPAIR SHOP, PULLED OUT A FUSE IN THE DOOR PANEL. THE CONSUMER ALSO STATED, THE VEHICLE STALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661560December 2, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE INTERIOR DRIVER SIDE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661581December 2, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE INTERIOR DRIVER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661395December 1, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I RECEIVED A RECALL NOTICE SEVERAL TIMES OVER THE PAST 1-2 YEARS TO GET A TRAILER HITCH PUT ON ! AFTER EACH NOTICE I RECEIVED I CALLED A LOCAL CHRYSLER DEALERSHIP,BERNARD'S CHRYSLER OF NEW RICHMOND WI. EACH TIME I CALLED TO SET UP AN APPOINTMENT, THEY TOLD ME THEY HAD TO ORDER THE TRAILER HITCH AND WHEN IT COMES IN THEY WOULD CALL AND WE WILL SCHEDULE AN APPOINTMENT! THIS HAS GONE ON FOR 1-2 YEARS WITH THEM NEVER CALLING BACK TO SAY THEY HAVE THE HITCH IN! I JUST HOPE WE ARE NOT INVOLVED IN A CRASH WHERE THIS WILL TURN INTO A LEGAL ISSUE....UPDATED 05/14/15 *BF RECALL WAS COMPLETED ON APRIL 30, 2015, AFTER WAITING ALMOST THREE YEARS. UPDATED 12/22/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661426December 1, 2014
WHEELS
I PURCHASED A NEW 2012 JEEP LIBERTY FROM A DEALERSHIP IN SEPTEMBER OF 2012. THE VEHICLE HAS P235/60R18 FORTERA HL TIRES ON IT. THE ADVERTISED MILEAGE ON THIS TIRE IS 60K MILES. I WAS TOLD THAT WHEN THESE TIRES ARE PUT ON NEW VEHICLES THAT THEY ARE SUB-STANDARD. MY CAR NOW HAS 30,200 MILES AND THE TIRES ARE WORN SMOOTH WITH NORMAL DRIVING. GOODYEAR SAID THAT THEY WOULD REPLACE THE 4 TIRES FOR $623.00. WHEN I RESEARCHED THE REVIEWS, MY SITUATION WAS RATHER COMMON. THE TIRES ARE UNSAFE TO DRIVE ON IN THEIR CURRENT CONDITION AND WHEN THE PUBLIC RELIES ON AN ADVERTISED MILEAGE OF 60K MILES, THIS IS A BLATANT MISREPRESENTATION OF THE PRODUCT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661216November 28, 2014
FUEL/PROPULSION SYSTEM
FILLING UP MY CAR WITH GAS AND IT ALWAYS OVERFLOWS. IT DOESN'T STOP WHEN ITS FULL. ITS BEEN HAPPENING TO OTHER PEOPLE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661132November 27, 2014
STRUCTURE
I AM CONTACTING YOU IN REFERENCE TO RECALL N46 / 13V- 252 ON THE JEEP HITCH ISSUE. I HAVE JUMPED THRU CHRYSLERS' HOOPS FOR THE LAST 12 MONTHS ONLY TO BE TOLD KNOW THAT MY REESE HITCH THAT I HAD INSTALLED PRIOR TO ALL THIS STARTING IS NOT A "OEM" PART AND THAT CHRYSLER WILL NOT REIMBURSE ME FOR IT. I HAD THIS HITCH INSTALLED AT A LICENSED DEALER AND THE HITCH MEETS ICC REQUIREMENTS FOR A CLASS 3 HITCH. I AM SURE THAT I'M IN THE SAME BOAT THAT MANY OTHER OWNERS ARE IN, AND I HOPE YOU CAN ADVISE ME WHERE DO I GO FROM HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661081November 26, 2014
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, A LOUD KNOCKING SOUND EMITTED FROM THE UNDER CARRIAGE. THE CONTACT STATED THAT WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE FAILED TO TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RIGHT BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660761November 25, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
RECENTLY I HEARD ON THE NEWS THAT ONLY 3% OF RECALLS HAVE BEEN REPAIRED. FYI. ON 10/22/ 14 I CALLED SEA VIEW JEEP IN OCEAN, NJ FOR RECALL REPAIR. I WAS TOLD SINCE I DIDN'T BUY MY JEEP FROM THEM I WOULD BE PUT ON A LIST AS THEY WERE DOING REPAIRS THEIR CUSTOMERS FIRST. THINKING, I CALLED CHRYSLER CORP.ON 10/23/14 AND SPOKE WITH [XXX] WHO MADE A 3 WAY CALL TO SEA VIEW AND CONFIRMED MY CONVERSATION THAT I WOULD HAVE TO BE PUT ON A LIST. [XXX], FROM CHRYSLER CORP, SET UP AN APPOINT WITH ANOTHER DEALER WHO ACCOMMODATED ME VERY WELL. STILL BEING ON SEA VIEW LIST SINCE 10/22/14, I STILL HAVE NOT BEEN CALLED. I BEING A SENIOR CITIZEN LIVING ON SOCIAL SECURITY AND A VERY SMALL PENSION, BRING THIS INCIDENT TO YOUR ATTENTION IN THE EVENT THERE IS A WHISTLE BLOWER REWARD DUE ME OR AT LEAST A REWARD FROM CHRYSLER CORPORATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR...UPDATED 05/14/15 *BF UPDATED 10/22/15.*JB UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660765November 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660964November 25, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE FRONT LOWER BALL JOINT BECAME FRACTURED. AS A RESULT, THE FRAME CAME DOWN AND RESTED ON THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). HOWEVER, THE PARTS WERE UNAVAILABLE TO REMEDY THE VEHICLE. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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