Jeep Liberty Complaints

8,882 consumer complaints on file.

#10660718November 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,200...UPDATED 12/29/14 *BF UPDATED 01/12/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660329November 23, 2014
FUEL/PROPULSION SYSTEM
TYPICALLY, WHEN REFUELING, UPON REACHING THE FULL LEVEL WITH THE FUEL PUMP NOZZLE IN THE AUTO SHUTOFF POSITION THE PUMP NOZZLE WILL SHUT OFF BUT GASOLINE WILL CONTINUE TO FLOW AND SPEW OUT OF THE FILL TUBE, DOWN THE SIDE OF THE CAR, ONTO THE GROUND AND ONTO ME. I'VE LEARNED TO MANUALLY STOP ADDING FUEL PRIOR TO THE FULL LEVEL TO AVOID THE RISKS THIS SITUATION PRESENTS. ON 11/22/2014 WITH THE FUEL TANK NEARLY EMPTY I ATTEMPTED TO REFUEL WITH FUEL NOZZLE IN AUTO POSITION FOR THE INITIAL FILL PERIOD. AFTER ADDING APPROXIMATELY 2 GALLONS GASOLINE BEGAN SPEWING OUT. TO STOP THE FLOW I HAD TO GRAB THE NOZZLE AND DISENGAGE THE LEVER MANUALLY AND IN THE PROCESS SOAKED MY HAND, ARM AND LOWER LEG WITH GASOLINE. I ATTEMPTED TO BEGIN REFUELING AGAIN WITH AN IDENTICAL OUT COME. I MOVED TO A DIFFERENT PUMP STATION AND TWICE ATTEMPTED TO FILL BY MANUALLY OPERATING THE NOZZLE LEVER. GASOLINE POURED AND SPEWED OUT BOTH TIMES. AFTER HAVING ADDED JUST 5 GALLONS TOTAL I STOPPED ATTEMPTING TO ADD FUEL. I AM NOW IN THE PROCESS OF FINDING SERVICE/REPAIR BEFORE DRIVING THE VEHICLE AGAIN AS I DON'T BELIEVE IT IS SAFE TO ADD FUEL IN CURRENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660225November 22, 2014
STRUCTURE:BODY:ROOF AND PILLARS
WHEN I FIRST BOUGHT THIS VEHICLE FROM A LOCAL USED DEALER, I NEVER ANTICIPATED THE PROBLEMS I WOULD BE FACED WITH. I HAVE ALWAYS DREAMED OF OWNING A JEEP AND NOW, I'M READY TO TAKE IT TO THE DUMP. I PURCHASED THIS KEEP ON THE ABOVE DATE AND WAS TOLD THAT THE SKY SLIDER DOES NOT WORK. THE DEALER CREATED A CONTRACT THAT THEY WOULD HAVE IT FIXED. 2 MONTHS LATER, THEY FINALLY FIND SOMEONE IN THE AREA WHO KNOWS HOW TO FIX THIS PROBLEM. WE TAKE IT IN, AND FIND THAT THE WHOLE ROOF HAD TO BE REPLACED. THE DEALERSHIP FINALLY AGREED TO PAY FOR IT AFTER A MONTH OF ME BEING OUT A VEHICLE. THIS REPAIR COST THE DEALERSHIP AN UPWARDS OF $4,500.00 AND I AM STILL EXPERIENCING WIND NOISE. IF I DRIVE ON THE HIGHWAY AND A SEMI GOES BY, THE SKY SLIDER LIFTS UP AS IF IT'S GOING TO FLY OFF. I WILL NEVER OPEN THE SKY SLIDER FOR FEAR THAT IT WILL NEED TO BE FIXED AGAIN (OR GET STUCK OPEN). I HAVE SEEN MANY PEOPLE PRESENTING THIS SAME ISSUE ON FORUMS WITH NOTHING BEING SOLVED. PLEASE, IT'S TIME CHRYSLER OWNS UP TO THIS FAULTY DESIGN AND HELPS PEOPLE OUT! I AM SO SCARED THAT THIS ROOF IS GOING TO FLY OFF WHILE I'M DRIVING ON THE FREEWAY AND CAUSE AN ACCIDENT. NO ONE SHOULD EVER HAVE TO FEEL AFRAID TO DRIVE A CAR THEY PAY FOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659959November 21, 2014
FUEL/PROPULSION SYSTEM
THE GAS CONSISTENTLY OVERFLOWS IN THIS VEHICLE WHEN FILLING UP THE TANK. IT'S LIKE THERE IS NO SAFETY STOP TO KEEP THE GAS FROM FILLING. IT ENDS UP GUSHING ALL OVER THE SIDE OF THE VEHICLE AND THE GROUND WHEN I TRY TO FILL UP THE TANK. I NEVER LET THE TANK FILL AUTOMATICALLY AT THE PUMP. I WATCH THE GALLONS METER AS I'M PUMPING THE GAS TO ESTIMATE WHEN TO STOP PUMPING GAS BUT IT IS STILL VERY UNPREDICTABLE. EVEN THE INTERIOR OF THE VEHICLE SMELLS LIKE GASOLINE WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659980November 21, 2014
TRAILER HITCHES, EQUIPMENT ADAPTIVE/MOBILITY
I'M FILING A COMPLAINT AS I HAVE RECEIVED A RECALL NOTICE N46/NHTSA 13V-252 BUT CANNOT GET MY CAR SERVICED. MY JEEP DEALERSHIP IN TOWN SAYS THEY CAN'T SERVICE THIS RECALL NOTICE IN A TIMELY FASHION AS THEY CAN'T GET THE PARTS FROM CHRYSLER. I HAVE A FACTORY INSTALLED - BY JEEP -TRAILER HITCH. THE HITCH HAS NEVER BEEN USED TO TOW ANYTHING. "I CAN BE PUT ON A WAITING LIST AND IT MAY TAKE UP TO A YEAR." NICE CUSTOMER SERVICE. IT WOULD PROBABLY TAKE 5 MINUTES TO DETERMINE THEY NEED TO DO NOTHING! I WILL NEVER BUY ANOTHER JEEP FROM THIS DEALERSHIP AND I'M DUE FOR A NEW ONE! I THOUGHT YOU SHOULD BE AWARE OF THIS. IN THE UNLIKELY EVENT OF A CRASH, EXPLOSION, AND MY DEATH, MY FAMILY PROBABLY HAS A GOOD CAUSE FOR A SERIOUS LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660081November 21, 2014
POWER TRAIN, STEERING
IN A CLEAR SUNNY DAY I WAS ENTERING THE FREEWAY WHEN I HEARD A BIG BANG ON MY LOWER END FRONT OF MY JEEP LIBERTY. THERE WAS NOTHING IN THE ROAD THAT COULD HAVE DAMAGED IT. THE ROAD WAS CLEAR OF ANY DEBRIS. AFTER A COUPLE OF YEARS TAKING IT IN INTO MY JEEP DEALERSHIP THEY COULD FIND NOTHING WRONG WITH IT. FINALLY NOT THIRD BUT FORTH WAS A CHARM WHEN THEY TOLD ME THE LOWER FRONT ARMS AND BUSHING NEEDED REPLACING. I HAVE HEARD FROM MANY JEEP OWNERS THAT THEY HAVE HAD THE SAME PROBLEMS I WANT TO KNOW WHY THESE PARTS HAVE NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659678November 20, 2014
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTICE IN AUGUST 2014 REGARDING THE FUEL TANK ON MY CAR. IT HAS TAKEN UNTIL TODAY TO GET THE PART AT THE DEALERSHIP, JONES OF BEL AIR. SOME OF THE BLAME IS DUE TO THE PARTS NOT BEING AVAILABLE AND THAT JONES DID NOT CONTACT ME WHEN THE PARTS CAME IN, AS THEY SAID THEY WOULD. I BELIEVE THIS HAS PLACED ME AT RISK OF HARM DUE TO THE FUEL TANK LEAK THAT COULD CAUSE A FIRE IN THE EVENT OF A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659784November 20, 2014
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP MY 2007 JEEP LIBERTY WITH GAS THE GAS GUSHES OUT AND ALL OVER THE CAR AND ME EVEN BEFORE THE TANK IS FULL. I NEVER TOP OFF SO IT IS NOT THE ISSUE OF OVER FILLING THE TANK. I ALSO ALWAYS FILL MANUALLY MY HUSBAND LOCKS THE GAS PUMP, IT DOESN'T MATTER WHICH WAY WE FILL UP IT ALWAYS SPILLS OUT BEFORE THE AUTOMATIC SHUT OFF...SOMETIMES ALSO WHEN THE TANK IS EMPTY IT STILL SPILLS EVERY WHERE TOO. THIS TO ME SUGGESTS THAT THERE IS A DESIGN FLAW IN THE GAS TANK, I HAVE ONLY HAD THIS ISSUE WITH THIS SPECIFIC CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659814November 20, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659836November 20, 2014
SERVICE BRAKES
THE BRAKES LOCKED UP AND SMOKING VERY HEAVILY WHEN I GOT HOME. THE VEHICLE IS PARKED NOW AS I AM AFRAID TO DRIVE IT AND CANNOT AFFORD TO FIX IT. THE DISTANCE FROM WHEN THE BRAKES LOCKED UP TO MY HOUSE IS 1 (ONE) MILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659855November 20, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE AND THE CONTACT WAS UNABLE TO BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659909November 20, 2014
FUEL/PROPULSION SYSTEM
I HAVE A 2005 JEEP LIBERTY SPORT I NOTICED COUPLE YEARS AGO THAT EVERY TIME I FILL THE GAS TANK UP IT DOES NOT SHUT THE GAS NOZZLE OFF AND ALWAYS BACK FLOWS OUT AND RUNS DOWN THE SIDE OF MY JEEP. I THOUGHT THE GAS STATION ISSUES UNTIL TRY MULTIPLES GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659593November 19, 2014
FUEL/PROPULSION SYSTEM
THERE WAS A RECALL ON MY JEEP LIBERTY THAT THE FUEL TANK CAN LEAK CAUSING AN EXPLOSION IN A REAR END IN A CRASH. I HAVE CALLED SEVERAL DEALERSHIPS TO FIX THE PROBLEM HOWEVER I AM ON A WAITING LIST OF 250 PEOPLE AND THEY HAVE RUN OUT OF PARTS. IN THE MEANTIME I AM RIDING AROUND WITH MY DAUGHTER IN THE BACK SEAT. I AM VERY UPSET THAT SHE MAY BE AT RISK. THE MANUFACTURER MUST TAKE RESPONSIBILITY AND FIX THE PROBLEM SOONER. I AM NOT IN A POSITION TO GO AND TRADE MY CAR FOR ANOTHER. I WOULD LIKE AN OFFER FOR A REFUND IF IT CANNOT BE FIXED IN A REASONABLE AMOUNT OF TIME. HAD I HAD KNOWN AT THE TIME THIS HAD SUCH A SAFETY RISK I WOULD NOT HAVE PURCHASED IT AS I ALWAYS HAVE MY 6 YEAR OLD IN THE VEHICLE WITH ME. SINCE THIS IS NO FAULT OF MY OWN I AM HOPING FOR ASSISTANCE AND FURTHER INSTRUCTION SO THAT MY FAMILY IS SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659238November 19, 2014
UNKNOWN OR OTHER
FOR THREE MONTHS I HAVE BEEN ON A WAIT LIST TO HAVE RECALL N46 / NHTSA 13V-252 PERFORMED ON MY 2003 JEEP LIBERTY. LOCAL SERVICE DEPARTMENT HAS WAIT LIST OF OVER 100 CLIENTS NEEDING THE RECALL UNITS, YET IS ONLY RECEIVING 6 OR LESS PER MONTH. WENT ON LINE TO PURCHASE AN ALTERNATIVE UNIT TO HAVE INSTALLED AND SUBMIT CLAIM. TO MY SURPRISE A SEARCH OF CBXTN461AA IDENTIFIED SEVERAL CHRYSLER DEALERSHIPS THAT WERE "SELLING" THE RECALL PARTS ON EBAY WHILE OTHERS DID NOT HAVE SUFFICIENT UNITS FOR THEIR CLIENTS. THIS IS AN UNCONSCIONABLE ACT OF GREED. THESE DEALERSHIPS SHOULD FACE SEVERE FINES FOR THERE DISREGARD TO THE SAFETY OF VEHICLE OWNERS NEEDING THESE RECALL PARTS. NHTSA NEEDS TO PUT FINANCIAL PUNISHMENT CLAUSES INTO RECALL AGREEMENTS TO ADDRESS THIS TYPE OF ACTION. EACH OF THE EBAY LISTINGS INDICATE THEY HAVE GREATER THAN 10 UNITS AVAILABLE FOR PURCHASE. CONTACT THESE AND ANY OTHERS AND HAVE THEM CEASE IMMEDIATELY AND REALLOCATE THEIR "FOR SALE" UNITS TO OTHER DEALERSHIPS WHO'S CLIENTS ARE WAITING ON SERVICE. THE THREE DEALERSHIPS ON EBAY THAT ARE SELLING CBXTN461AA ARE GARDEN CITY CHRYSLER HEMSTEAD LONG ISLAND, BOB BOYD CJD LANCASTER OHIO, AND ELMWOOD DODGE EAST PROVIDENCE RHODE ISLAND. CHRYSLER DIRECTORS ALSO NEED TO STEP UP AND SET AN EXAMPLE OF THESE DEALERSHIPS AND THEIR DEPLORABLE ACT OF DISREGARD FOR CLIENT SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659313November 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659363November 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658851November 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
WE BOUGHT THE 2012 JEEP LIBERTY LAST YEAR AND THE AIRBAG LIGHT CAME ON RANDOMLY LAST WEEK WHEN I STARTED IT AND HASN'T TURNED OFF. I CALLED THE DEALERSHIP AND THEY SAID IT WOULD BE $125.00 TO DIAGNOSE THE PROBLEM THEN MORE MONEY TO FIX IT. AFTER RESEARCHING ONLINE AND NOT HAVING THE MONEY TO FIX THIS ISSUE I AM AFRAID THAT THE AIRBAGS MIGHT DEPLOY WHILE I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658907November 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WAS ON A WAITING LIST AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658957November 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER STATED THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658990November 18, 2014
WHEELS
WHEN THIS VEHICLE WAS PURCHASED MY HUSBAND AND I TOOK IT TO OUR LOCAL MAGUIRE CHRYSLER OF 502 N FRANKLIN ST.WATKINS GLEN NY 14891 DEALER , @ THAT TIME WE HAD RESEARCHED AND HEARD THAT OUR MAKE AND MODEL JEEP LIBERTY HAD A RECALL ON FRT BALL JOINTS, BUT WE WERE ASSURED BY OUR DEALER THAT OUR MAKE AND MODEL WAS NOT INCLUDED. HOWEVER ON 10/21/2014 MY SON DRIVING HOME FROM COLLEGE HAD EXPERIENCED THE TIRE JUST BREAKING OFF. AFTER BEING TOWED TO THE DEALER IT WAS STATED THAT BOTH FRONT UPPER CONTROL ARMS AND BOTH LOWER BALL JOINTS NEEDED REPLACING.AS WELL AS REPLACING FRONT BRAKE HOSES THAT WERE DAMAGED FROM THE INCIDENT.ON NOVEMBER 13,2014 I RECEIVED A LETTER FROM DAIMLER CHRYSLER STATING SAFETY RECALL F23-LOWER BALL JOINTS.THIS WAS AFTER WE HAVE HAD PROBLEM FIXED AND PAID FOR.MY MAIN COMPLAINT IS BRINGING THE PROBLEM TO THE DEALERS ATTENTION, AND THEM SWEEPING IT UNDER THE CARPET , THEN THE INCIDENT HAPPENS ENDANGERING OUR CHILD, THANKFULLY ON THE FLAT NOT WHILE COMING DOWN THE STEEP HILL ON HIS ROUTINE TRIP.I FIND IT EXTREMELY HARD TO BELIEVE THAT THE DEALER DID NOT KNOW OF THE RECALL BEFORE THE CUSTOMER. I FEEL THEY COULD HAVE AND SHOULD HAVE RESEARCHED THIS RECALL ON TWO OCCASIONS, 1ST WHEN WE FIRST BROUGHT IT TO THERE ATTENTION AND SECOND WHEN THE ACCIDENT OCCURRED,THIS IS SHADY BUSINESS NOT THE SAFETY OF THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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