Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#11710252January 11, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
For the second winter (2 out of 2) this vehicle has entered FORM mode - Fuel Oil Refresh - and fails to operate as a hybrid car until- if last year was the indicator - Spring and warmer weather. Ostensibly due to running in electric mode for too long, FORM is an engine and fuel safety measure. Since this vehicle was under recall 68C until earlier this week and had not been operable in electric mode at all since September, this excuse fails demonstrably. It has been in FORM since the recall was completed. Having a Jeep in winter that is not operable in electric mode in snow and ice when the potential exists that gas mode doesn't function and the 24 "reserve" miles are not available in electric mode, poses a significant risk. Secondarily, in last winter and this, hybrid use is unavailable for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710214January 11, 2026
FUEL/PROPULSION SYSTEM
The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710178January 11, 2026
ENGINE
I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the recommended interval. This was alarming, as the vehicle had not shown any warning lights or obvious leaks. The service provider advised me that Chrysler vehicles with the V6 Pentastar engine have a known issue related to a defective engine seal that can cause excessive oil consumption. I was told that Chrysler is aware of this issue, that it has been the subject of class action lawsuits, but that it has not been formally recalled. I have since submitted my information to a class action settlement related to this issue but have not received any response. Due to the risk of engine damage, sudden failure, or safety hazards while driving, I believe this issue should be formally reviewed and documented by NHTSA. I am submitting this report to help document a potentially widespread defect that may affect vehicle safety and to ensure appropriate action is taken to protect consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710106January 10, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I am reporting a safety defect involving the Uconnect touchscreen in my Jeep Grand Cherokee. Due to screen delamination, the display can lag or freezes, including the rearview camera image. When the vehicle is shifted into reverse, the camera images can be delayed, frozen, or not updating in real time. This results in the screen showing an inaccurate view of what is actually behind the vehicle, creating a serious safety hazard. Objects, pedestrians, or vehicles can enter the rear path after the image freezes but will not appear on the display. This defect creates a false sense of safety and undermines the purpose of the federally required rear visibility system. The failure occurs intermittently without warning, making the rearview camera unreliable when it is needed most. This is a known defect affecting Jeep Grand Cherokee vehicles equipped with Uconnect displays, not normal wear and tear. The manufacturer has not provided an adequate recall or permanent fix. I am requesting that NHTSA investigate this issue as a systemic safety defect that increases the risk of backover collisions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710122January 10, 2026
SEAT BELTS
The seatbelt I has stopped retracting on the passenger side of the vehicle and is now occurring on the driver side of the vehicle as well. This is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710161January 10, 2026
ELECTRICAL SYSTEM, ENGINE
Electrical failure. Received the car about 5 months after liquids from the car were leaking on top of the battery, causing corrosion on the battery. Most recently check engine light went on and car began to overheat on its own. Hot air did not work and only cold air would come on. Car continued to say temperature too hot and began to smell like smoke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710069January 10, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Lost power and stopped on the highway Gas gauge was not accurate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709886January 9, 2026
AIR BAGS, POWER TRAIN
Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709975January 9, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
Multiple critical safety defects since January 2024 purchase: TRANSMISSION: Sudden transmission failures with complete loss of power while driving requiring emergency repairs. BATTERY SYSTEM: 4xe hybrid battery system failed multiple times, vehicle inoperable. SIX UNREPAIRED SAFETY RECALLS including URGENT FIRE RISK (NHTSA 25V141000). COMPUTER SYSTEM: Repeated crashes affecting dashboard warning systems and vehicle controls while driving. ENGINE: Multiple performance failures causing unsafe loss of power. OUT OF SERVICE: Over 30 days total for warranty repairs. Problems persist after multiple dealer repair attempts. DEALER/MANUFACTURER: Stellantis refuses adequate remedy despite clear defects. Vehicle poses serious ongoing safety risk. Request investigation for recall expansion beyond current 6 unrepaired recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709897January 9, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Grand Cherokee. The contact initially received notification of NHTSA Campaign Number: 25V741000 (Electrical System). After the parts became available, the contact took the vehicle to the dealer for the recall repair. Upon returning the vehicle, the contact discovered that the battery charge had been reduced to 80% after sitting idle from a full charge. The contact fully recharged the battery the following day; however, the battery was drained to 0% two days after sitting idle. The contact spoke to the dealer, who suggested that the contact leave the battery charger connected to the vehicle until ready to drive the vehicle. The contact stated that the dealer's suggestion could lead to future safety failures. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 7,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709770January 8, 2026
ENGINE
This complaint concerns a serious ongoing engine defect in my 2020 Jeep Grand Cherokee Limited with the 3.6L Pentastar engine. The vehicle experiences ongoing misfire, rough idle, loss of smooth engine operation, and valvetrain noise. The Jeep runs very poorly and feels unreliable and unsafe to drive. The problem appears to be consistent with camshaft and rocker wear described in Stellantis Technical Service Bulletin 09-011-25. The vehicle has been repaired three times at: NJV Auto Center Inc. 27 Orange Turnpike Sloatsburg, NY 10974 Despite being $2,500 out of pocket, the issue has NOT been resolved. This appears to be a widespread manufacturer defect affecting Pentastar engines. Loss of proper engine function while driving is a safety concern and creates risk of breakdown or loss of power. I am requesting NHTSA investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709581January 8, 2026
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709638January 8, 2026
STEERING, WHEELS
When turning the wheel it makes a clicking noise .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709362January 7, 2026
AIR BAGS, SEAT BELTS
My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11709447January 7, 2026
SEATS
Active head restraint deployed on drivers side while auto was moving in parking lot. This unexpected event made the driver come to a sudden stop. There was no impacts of this vehicle into any object. No injury to the driver in the parking lot but is pssible injury to driver and other in the parking lot could have happened. After inspection it looks like a plastic bracket broke inside the active head rest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709547January 7, 2026
POWER TRAIN, ENGINE
I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates all of the time when I accelerate. I took it to the shop and had over $2,200 in work done and they are unable to find the specific reason that it is vibrating when I accelerate and stated it likely to due to something with the transfer case. After hours of non stop research I discovered that the issue that I am having is exactly like the Stellantis 01C issue but I am not finding my Jeep under the recall list. I also had an issue where my oil cooler housing unit was cracked and had to be replaced because it is made out of plastic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709409January 7, 2026
ELECTRICAL SYSTEM
There has been a recall issued on the vehicles battery/electrical system for over three months and Jeep has yet to correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709166January 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Grand Cherokee. The vehicle was serviced under NHTSA Campaign Number: 25V741000 (Electrical System), but the failure occurred. The contact stated that the NHTSA website showed "Remedy not yet available" regarding the remedy, and the contact was concerned that the dealer informed the manufacturer that the recall repair was performed. Most recently, the contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to recognize the key fob. The contact stated that the battery had discharged from 90% to 59% in less than three days. The vehicle was taken to the dealer; however, the dealer had not inspected or diagnosed the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709111January 6, 2026
POWER TRAIN
35000 miles 4 wheel drive transfer case went bad. Company honored full repairs. I was the second owner of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709098January 6, 2026
ENGINE
Avis rented me this car with an active safety recall. The key fob even had a small sticker on it that had "Safety Recall" handwritten on it, indicating they were aware there was an active safety recall (these things are literally lighting on fire) -- and put me and my family's lives at risk. This is a flagrant violation of the Raechel and Jacqueline Houck Safe Rental Car Act. They refused to fully refund me for this glaring breach in safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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