Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#551587February 9, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FRONT BRAKES ARE WORN OUT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854820February 9, 2000
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING VEHICLE BEGAN TO PULL TO THE RIGHT, EVENTUALLY THE DRIVER LOST CONTROL OF THE VEHICLE, RESULTING IN A COLLISION. RECALL NOTICE ON FRONT BRAKE ROTORS WAS ON 22-DEC-1999 PRIOR TO THE COLLISION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856569February 9, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHILE COMING TO A STOP WITH FOOT ON BRAKE PEDAL, VEHICLE SUDDENLY ACCELERATED, CAUSING VEHICLE TO RAM INTO VEHICLE IN FRONT OF IT 3 TIMES. TO STOP, CONSUMER JAMMED THE VEHICLE INTO PARK. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856589February 9, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS COMPLETELY SHOT. WHEN APPLYING THE BRAKES OR ACCELERATING THERE IS TERRIBLE VIBRATION AND A HUMMING NOISE. REQUIRED TRANSFR CASE REPAIR. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855027February 8, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHILE SWITCHING THE VEHICLE FROM NEUTRAL TO DRIVE OWNER PUT FOOT ON GAS PEDAL AND THE VEHICLE TOOK OFF. OWNER APPLIED BRAKES AND VEHICLE KEPT GOING UNTIL STOPPING ON ITS OWN WILL. ENGINE STILL REVVED WHILE BEING STOPPED WITH THE BRAKES. DEALER SAID THERE WAS NO PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550772February 7, 2000
STRUCTURE:BODY:DOOR
ALL DOORS ARM REST BOLSTERS HAVE SEPARATED ON SEVERAL OCCASIONS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856398February 7, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES ARE TURNING YELLOW ,CAUSING POOR VISIBILITY. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856434February 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER VEHICLE WAS PARKED FOR A WEEK AND WITHOUT STARTING THE ENGINE, BRAKES DID NOT WORK PROPERLY WHEN APPLIED. VEHICLE DID NOT STOP, AND EMERGENCY BRAKES HAD TO BE APPLIED. FOUND THAT LEFT REARE BRAKE PAD HAD SEPARATED FROM ITS METAL SUPPORT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856436February 7, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS ARE ON RECALL, MANUFACTURER'S RECALL 9845. CONSUMER IS HAVING THE SAME PROBLEM WITH THE REAR BRAKE ROTORS, THEY ARE WARPED, AND THE SURFACE IS RUSTED. OWNER FEELS REAR ROTORS SHOULD BE RECALLED ALSO. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718450February 7, 2000
VEHICLE SPEED CONTROL
AFTER EXITING CAR WASH WITH THE GEAR STILL IN NEUTRAL, THERE WAS A SUDDEN ACCELERATION WHICH CAUSED THE CAR TO CRASH INTO A CONCRETE ENBANKMENT*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#718343February 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
MY 1997 JEEP GRAND CHEROKEE WHILE UNDER WARRANTY HAD TO HAVE THE HEAD GASKETS REPLACED DUE TO A LEAK, I NOW HAD TO HAVE THE OIL PUMP REPLACED DUE TO FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718346February 5, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS AN UNBEARABLY LOUD WHINE IN DRIVETRAIN. CONSTANT IN STEADY RPM, INCREACES WITH DECELERATION. AFTER COMPLETE WARMUP (20+MILES) NOISE BECOMES MORE METALIC, OR GRINDING. DEALER HAS TRIED CHANGING FRONT DRIVE SHAFT, INSULATING COOLANT LINES, CHANGING RING GEAR AND PINION, AND CHANGING VALVES IN TRANS. NONE WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856270February 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PUTTING ON BRAKES CONSUMER GOT A SHUTTERING FEELING THROUGH THE CAR AND STEERING WHEEL. CONSUMER FEELS THAT HE MAY LOSE CONTROL OF WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550693February 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED SEVERE FAILURE OF THE RECALL COMPONENT (ROTORS) PRIOR TO NOTIFICATION, RESULTING IN ADDITIONAL REPAIRS AND CHARGES, REQUESTING REIMBURSEMENT FOR ALL CHARGES RELATED TO THE DEFECTIVE ROTORS. (99V-340) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550695February 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE (99V-340). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856158February 3, 2000
SUSPENSION:FRONT:CONTROL ARM
VEHICLE SWERVED AND ROLLED OVER DUE TO A BALL JOINT COMING OUT OF SOCKET. DEALER HAS NOT SEEN VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550672February 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL COMPONENT FAILED PRIOR TO RECALL NOTIFICATION, CORROSION OF THE ROTORS. (99V-340) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550662February 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL COMPONENT FAILED PRIOR TO RECALL NOTIFICATION (99V-340) BRAKE ROTORS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856045February 2, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING FAILURE DUE TO POOR CASTING ON THE REAR MOUNT BOLT FOR THE STEERING GEAR BOX, RESULTING IN SHEARING OF THE FORWARD MOUNT BOLT WHICH RELEASED THE ASSEMBLY. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718197February 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, OTHER
I WAS DRIVING NORTH ON RT. 684 WITH MY GAS GAUGE READING WAS 1/4 FULL. VEHICLE STALLED IN THE THIRD LANE OF THE HIGHWAY. I MANAGED TO PULL OVER AND AVOID ONCOMING TRAFFIC. ONE HOUR LATER, A STATE TROOPER PICKED ME UP AND DROVE ME TO A SERVICE STATION. HE TOLD ME THAT MY VEHICLE MAY HAVE A FAULTY GAS GUAGE AS HE HAS PICKED UP OTHER DRIVERS OF JEEP GRAND CHEROKEES THAT HAVE HAD THE SAME THING HAPPEN TO THEM. HE SAID HE THOUGHT THAT CERTAIN YEARS OF THE VEHICLE HAD BEEN RECALLED. HE TURNED OUT TO BE RIGHT. ONCE THE VEHICLE WAS REFUELED, I HAD NO PROBLEMS STARTING UP AND DRIVING HOME. THE NEXT WEEK I TOOK THE JEEP INTO PAMBY MOTORS IN RIDGEFIELD CT AND THEY REPLACED UNDER WARRANTY THE DEFECTIVE PART. I WAS FORTUNATE THAT THE INCIDENT OCCURRED WHEN I WAS ALONE AND NOT WITH MY FAMILY OR AT A TIME WHEN THE TRAFFIC VOLUME WOULD HAVE MADE IT MORE DIFFICULT TO AVOID TRAFFIC. I WOULD LIKE TO HEAR BACK FROM CHRYSLER AND THE NHTSA ABOUT THIS PROBLEM, WHETHER IT IS WIDESPREAD AND WHAT CHRYSLER INTENDS TO DO ABOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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