Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#750271August 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PARKED CAR ON A HILL, PUT IN PARK AND LEFT ENGINE RUNNING. I GOT OUT OF CAR WALKED OVER TO A TRASH CAN TO PUT TRASH IN. WALKED TO GET BACK IN CAR, CAR STARTS TO TAKE OFF BACKWARDS KNOCKS ME DOWN AND ROLLS DOWN HILL INTO BUSY TRAFFIC, MAKES A U TURN BACKWARDS. CUTS BACK INTO PARKING LOT NEXT DOOR BUT DEMOLISHES DOCTOR'S SIGNS AND HITS TREE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750229August 11, 2001
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
RPM'S TO 4000, MPH 30; DEALER CLAIMS PROBLEMS WITH OTHER CUSTOMERS WITH SAME PROBLEM. DIAGNOSED AS "VALVE BODY AND GOVERNOR CENSOR" REPLACEMENT. ENGINE CHECK LIGHT HAS BEEN AN ONGOING PROBLEM SINCE VEHICLE WAS PURCHASE. SOMETIMES IT GOES OFF PRIOR TO THE DEALER, OTHER TIMES DEALER CLAIMS ITS A MINOR PROBLEM. WARRANTY APPLIED MOST TIMES, NOW I AM BEING NIT PICKED EVERYTIME THE ENGINE LIGHT GOES ON, BUT THIS TIME IT IS SERIOUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750244August 11, 2001
VEHICLE SPEED CONTROL
I COME TO A COMPLETE STOP, SHIFT THE VEHICLE INTO PARK, SHUT OF THE IGNITION, TAKE MY FOOT OFF THE BRAKE, AND THE VEHICLE CONTINUES TO ROLL AHEAD. THIS DOESN'T HAPPEN EVERY TIME, BUT QUITE OFTEN. TODAY, I NEARLY ROLLED INTO THE VEHICLE PARKED IN FRONT OF ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894036August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PUTTING VEHICLE INTO PARK TO GET OUT FOR A FEW MINUTES ENGINE WAS RUNNING. CONSUMER SOON NOTICED VEHICLE TRAVELING BACKWARDS IN PARKING LOT, RUNNING INTO ANOTHER VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894038August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE STILL RUNNING PUT VEHICLE IN PARK TO GET OUT FOR A FEW MINUTES, AND CONSUMER NOTICED A CLICKING NOISE. SOON AFTER VEHICLE WAS TRAVELING BACKWARDS IN PARKING LOT, RUNNING INTO ANOTHER VEHICLE . PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894040August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PARKING VEHICLE INSIDE GARAGE WHILE STILL RUNNING CONSUMER GOT OUT OF VEHICLE, AND WAS STANDING ON THE SIDE. WITHOUT ANY INDICATION, VEHICLE TRAVELED BACKWARD, PULLING CONSUMER OUT OF GARAGE, AND BENDING DRIVER'S SIDE DOOR WHILE TRAVELING DOWN DRIVEWAY. PLEASE PROVIDE FURTHER INFORMATON.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894056August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM PARK TO REVERSE CAUSING DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES. IT CONTINUED MOVING AND HIT A PARKED VEHICLE. FINALLY IT STOPPED WHEN IT HIT THE WALL. REPAIRS TOTALED THREE THOUSAND DOLLARS. DEALER HAS BEEN CONTACTED.*AK CONSUMER SUFFERED INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894061August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER WAS PARKED ON AN INCLINE WITH EMERGENCY BRAKE ENGAGED WHEN GEAR SHIFTED FROM PARK TO REVERSE. VEHICLE WAS UNRESPONSIVE WHEN BRAKES WERE APPLIED. NO ACCIDENT WAS REPORTED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894070August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM PARK TO REVERSE. CONSUMER WAS NOT PARKED ON A INCLINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894082August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
TRANSMISSION WOULD SLIP OUT OF GEAR AND RPMS WOULD RISE. THIS WOULD CAUSE VEHICLE TO JERK FORWARD WHILE DRIVING. PROBLEM ONLY HAPPENS WHEN GEARS ARE BETWEEN 2ND & 3RD, AND TRAVELING BETWEEN 25 AND 45MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750188August 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS FAILED IN MARCH OF 2000 AND WERE REPLACED BY A DEALER AND HAVE NOW BEEN REPLACED A SECOND TIME. I DID NOTE THAT THERE HAVE BEEN SEVERAL TECHNICAL SERVICE BULLETINS PUBLISHED ON THIS SAME SUBJECT. JEEP NEEDS TO BE MORE RESPONSIBLE ABOUT THE CORRECTION OF THIS OBVIOUS DEFECT. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750199August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IDLING IN PARK WHEN DRIVER SIDE DOOR CLOSED, VEHICLE JUMPED INTO REVERSE AND STOPPING AFTER CONTACT WITH ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750201August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE DATE IS AN ESTIMATE. IN HAPPENED IN NOVEMBERISH; I HAD THE CAR SERVICED ASAP BECAUSE IT TOTALLY FREAKED ME OUT... I QUESTIONED MY DRIVING SKILLS BECAUSE HOW COULD THIS HAPPEN OTHERWISE. I HIT A 1999 LINCOLN NAVIGATOR: BACKED RIGHT INTO IT. THE LADY WAS SOO MAD (IT HAPPENED AT A SCHOOL DROP-OFF) SO OF COURSE IT COULD HAVE BEEN A KID. WHEN THE VEHICLE WAS CHECKED OF COURSE NOTHING WAS WRONG... LEAVING MY HUSBAND AND I THINKING WE SHOULD GET A NEW CAR. WHICH WE DID; SO I DONT HAVE THE VIN # SUPER HANDY; IT WAS SOLD APPR 1-15-00 TO MY UNCLE THAT I DONT SEE VERY OFTER. BUT YES I COULD PROBABLY HUNT THE # DOWN SOMEWHERE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750210August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PARKING GEAR DOES NOT LOCK IN PARK AND WILL ROLL, VEHICLE DOES NOT START ENLESS IN NEUTRAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750212August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON DECEMBER 31, 2000, I PROCEEDED TO BACK OUT OF MY DRIVEWAY IN MY 1993 JEEP GRAND CHEROKEE. I STOPPED THE VEHICLE AND PUT THE VEHICLE IN "PARK" AND ENGAGED THE EMERGENCY BRAKE. I EXITED THE VEHICLE WITH THE ENGINE RUNING TO RETRIEVE AN ITEM FROM MY HOUSE. WITHIN A FEW SECONDS, THE CAR STARTING ROLLING BACKWARDS AND GAINED SPEED AS IT TRAVELED DOWN MY DRIVEWAY. THE CAR BACKED INTO THE FRONT PORCH AREA OF THE HOUSE ACROSS THE STREET. WHEN MY HUSBAND RAN TO THE CAR, IT WAS ENGAGED IN "REVERSE." THE EMERGENCY BRAKE WAS STILL ENGAGED, BUT NOT ENOUGH TO KEEP THE VEHICLE FROM MOVING. A FEW WEEKS AGO, I READ IN THE LOS ANGELES TIMES THAT THERE HAVE BEEN NUMEROUS REPORTS OF JEEP GRAND CHEROKEES INVOLVED IN SIMILAR CONDITIONS. THIS WHOLE TIME, I QUESTIONED THE POSSIBILITY OF NOT ACTUALLY PUTTING THE VEHICLE IN PARK. NOW THAT THESE REPORTS HAVE SURFACED, I AM SURE THAT I PUT THE VEHICLE IN PARK BEFORE EXITING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750215August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN COLD, THE CAR STARTED IN DRIVE WOULD NOT GO INTO GEAR. IF SHIFTED INTO REVERSE AND/OR PARK AGAIN WOUD GO INTO DRIVE SOMETIMES JUMPING INTO GEAR. IT WAS NOTED TWICE IN WARRENTY PERIOD BUT DEALERSHIP COULD NEVER"DUPLICATE THE COMPLAINT" AND NOW REFUSES TO FIX WHEN IT SPORATICALLY OCCURS STILL!PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750219August 10, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750200August 10, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, UNKNOWN OR OTHER, SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
IGNITION IMPOSSIBLE, KEY NOT WORKING AND NO CONTACT AVAILABLE, EVEN IF NEW BATTERY INSTALLED. PRACTICALLY A DEAD CAR. POWER TRAIN FAILURE HAS BEEN EXPERIENCED IN MOMENTS OF STEERING WHEEL DRIVE ,WHEN THE SYSTEM EXPECIALLY AT MODERATE SPEED PRATICALLY DOES NOT WORK ANYMORE. GRATEFUL FOR ANY INFORMATION AND HELP WHICH COULD BE OFFERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894016August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM PARK TO REVERSE CAUSING AN ACCIDENT WITH A MOBILE HOME AND CARPORT. CONSUMER WAS NOT PARKED ON AN INCLINE. *AK CONSUMER PUT THE VEHICLE IN PARK, GOT OUT TO GET THE MAIL, AS CONSUMER RETRIEVED THE MAIL, CONSUMER TURNED TO SEE VEHICLE GOING IN REVERSE AND CRASHING INTO A MOBILE HOME.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894031August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STEPPED OUT OF VEHICLE WHILE IT WAS PARKED AND STILL RUNNING, WITHOUT ANY INDICATION THE VEHICLE WENT INTO REVERSE, KNOCKING CONSUMER DOWN AND BENT THE DRIVERS SIDE DOOR AND LEFT SIDE FRAME. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Jeep Grand Cherokee