Infiniti QX56 Complaints

540 consumer complaints on file.

#10627552August 22, 2014
SERVICE BRAKES
WHILE DRIVING AND STARTING TO APPLY THE BRAKES THERE CAN BE HEARD A GRINDING SOUND, BRAKE LIGHT DISPLAYS ON THE DASH AND THE BRAKE PEDAL GOES TO THE FLOOR.THIS IS VERY UNSAFE TO ME AND THE PUBLIC BECAUSE ONCE I WAS ABLE TO GET HOME AND RESTART THE VEHICLE IT FUNCTIONS LIKE NOTHING WAS EVER WRONG. I DROVE AROUND THE BLOCK WITH NO PROBLEM STOPPING WHICH LASTED ABOUT 2 WEEKS BEFORE IT ALL STARTED AGAIN, THIS TIME WITH MY FAMILY IN THE VEHICLE.THERE ARE NO LEAKS OR SQUEAKING FROM USING MY BRAKES; SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626962August 21, 2014
SERVICE BRAKES
I HAVE A 2005 QX56. THIS LOSS OF BRAKE HAPPENS TO ME MANY TIME, BRAKE LIGHT WILL COME ON WHILE DRIVING AND IF YOU PUSH THE BRAKE YOU WILL HEAR A LOUD GRINDING NOISE, AND PEDAL GOES TO THE FLOOR. TURN OFF ENGINE AND START IT AGAIN IT WILL BE GOOD AGAIN, ITS INTERMITTENT, YOU DON'T KNOW WHEN WILL IT HAPPEN, SO I ALWAYS LOOK ON MY DASH FOR THE BRAKE LIGHT WHILE DRIVING SO I KNOW THAT ITS DOING IT AGAIN. I WAS TOLD IT WAS THE BRAKE BOOSTER. VERY UNSAFE! THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626144August 18, 2014
SERVICE BRAKES
THE BRAKES OF MY 2007 INFINITI QX56 FAILED WHEN I WAS DRIVING MY WHOLE FAMILY, INCLUDING TWO KIDS, ON THE RAMP UP TO HIGHWAY. I STEPPED ON BRAKES TO SLIGHTLY SLOW DOWN FOR ENTERING THE FREE WAY AFTER ANOTHER CAR, AND ALL FOUR WHEELS STARTED TO HAVE LOUD GRINDING SOUNDS, AND BRAKES DIDN'T TAKE ACTION, NO MATTER HOW HARD I STEP ON IT. I HAVE TO MAKE A SHARP CURVE OUT TO THE EMERGENCY LANE AND SLIDE MY CAR OUT TO ACCESS ROAD. AFTER FINALLY SLOWING DOWN THE CAR AND PULLED OVER TO A PARKING LOT. I NOTICED THE BRAKE LIGHT ON THE DASH IS ON. FORTUNATELY I DIDN'T HAVE A COLLISION WHEN DOING THE CURVING, SLOWING DOWN AND DRIVING, WITH A USELESS BRAKE. AND ALTHOUGH MY FAMILIES WERE SCARED TO DEATH, THEY WERE NOT HURT. FINALLY, I MANAGED TO DRIVE HOME FROM LOCAL ROAD, UNDER 20MPH WITH EMERGENCY FLASHING ON. AND ONE DAY LATER I MANAGED TO DRIVE THE QX56 TO SEWELL INFINITI DEALER AT DALLAS. AND AFTER INSPECTION, THEY TOLD ME THE BRAKE BOOSTER SENSOR WAS DEFECTIVE, AND THE REPAIR COST WOULD BE ~ $1,400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622082August 13, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE CAR EMERGENCY BRAKE LIGHT CAME ON, THE VDC, AND SLIP LIGHT FLASHES AND THE CAR LOSES BRAKE POWER, FELT LIKE PADS WERE GONE BUT THEY WERE NOT. ONCE THE CAR WAS TURNED OFF AND BACK ON LIGHTS WENT AWAY AND BRAKES CAME BACK. WE HAVE HAD BRAKES REPLACED, AND PROBLEM CONTINUED. ALSO THE SERVICE ENGINE SOON LIGHT CAME ON AND A MECHANIC TOLD US WE NEEDED NEW CATALYTIC CONVERTERS AND THE SERVICE ENGINE SOON LIGHT IS STILL ON AND OFF. BRAKE ISSUE AND LIGHT COMING ON HAS HAPPENED NUMEROUS TIMES AND IT DOES NOT MAKE A DIFFERENCE WHERE OR WHAT SPEED. I HAVE BEEN DRIVING DOWN THE INTERSTATE, IN THE NEIGHBORHOOD, PARKED, ETC. IT IS HAPPENING MORE FREQUENTLY AND WE HAVE HAD IT CHECK OUT BY MULTIPLE MECHANICS AND THEIR DIAGNOSTICS ARE NOT PICKING UP ANYTHING THAT IS WRONG. I HAVE 3 SMALL CHILDREN AND FEEL LIKE I AM GOING TO HAVE A PANIC ATTACK EVERY TIME WE GET INTO THE CAR. WHY IS THERE NO RE-CALL YET?! IF YOU ARE CONSIDERING BUYING THIS CAR RUN AND DO NOT BUY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622167August 13, 2014
SERVICE BRAKES
STEPPED ON BRAKES AND PEDAL WENT ALL THE WAY TO FLOORBOARD WITH OUT STOPPING THE SUV. SUV FINALLY STOPPED ON SPEED BUMP A FEW FEET AWAY. LOOKED IN THE INTERNET, THERE ARE OTHER PEOPLE WITH SAME PROBLEM. THERE IS ALSO A COUPLE SUING NISSAN FOR THIS VERY PROBLEM. I THINK NISSAN SHOULD BE HELD RESPONSIBLE. THE PROBLEM I UNDERSTAND IS IN THE BRAKE POWER BOOSTER. IT SHOULD HAVE BEING RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621268August 10, 2014
SERVICE BRAKES
WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WAS SOFT AND THE FRONT TIRES HAD GRINDING AND CHATTERING NOISES LIKE A ABS BRAKE SYSTEM MALFUNCTION. THE CARE WOULD NOT STOP VERY WELL. THE VEHICLE WAS GOING SLOW ON DRY PAVEMENT SO THERE WAS NOT REASON FOR ABS TO ACTIVATE. CONTINUED TO HAVE THIS PROBLEM EACH OF THE DOZEN TIMES I APPLIED THE BRAKES UNTIL I PULLED INTO A COSTCO PARKING LOT. ONE OF THEIR MECHANICS DROVE THE CAR AND NOTICED THE PROBLEM, BUT WHEN WE INSPECTED IT, IT HAD NOTHING TO DO WITH THE TIRE BALANCING THAT WAS JUST PERFORMED ON THE VEHICLE. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON AND THE BRAKES WORKED NORMALLY. THIS HAS HAPPENED WHILE MY WIFE HAS DRIVEN THE VEHICLE ABOUT 10 TIMES IN THE LAST 4 YEARS, BUT THIS WAS THE FIRST TIME IT'S HAPPENED WITH ME WHEN DRIVING. VERY DANGEROUS. THE DESCRIPTION SITED IN THE CLASS ACTION LAWSUIT FULLY DESCRIBES MY EXPERIENCE. HTTP://WWW.COURTHOUSENEWS.COM/2011/04/27/NISSAN.PDF ALSO, THIS CASES ON THIS SITE ARE ALL PEOPLE WITH THE SAME ISSUE: HTTP://WWW.TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/1154-NISSAN-ARMADA-A-TITAN-TRUCK-INFINITY-QX56-CLASS-ACTION-LAWSUIT/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619269August 6, 2014
SERVICE BRAKES, EQUIPMENT ADAPTIVE/MOBILITY
MY INFINITY QX 56 TRUCK BRAKE PEDAL STARTS TO VIBRATE AND MAKE LOUD SPRING NOISES, NEXT THE VEHICLE WILL BEGIN TO PULSATE VIOLENTLY DURING BRAKING AND MAKE A LOUD GRINDING NOISE WITH AN EXTENDED BRAKING RESPONSE (NEARLY CAUSING ME TO CRASH INTO TRAFFIC AHEAD OR IN FRONT OF ME). THE VEHICLE DEFECTIVELY TURNS ON THE ABS AND BRAKE LIGHT WARNINGS IN THE DASHBOARD WHILE USING BRAKES TO STOP AT STOP SIGNS, RED LIGHTS, OR TO MAKE TURNS BEHIND OTHER TRAFFIC. THIS ACTIVATION IS RANDOM WITHOUT CAUSE OR OCCURRENCE. I AM TERRIFIED TO DRIVE MY INFINITY 2006 QX56. I HAVE EXPERIENCED MULTIPLE NEAR DEATH CAR ACCIDENTS. I HAVE BEEN DEALING WITH THIS PROBLEM FOR ABOUT A YEAR. WAS TOLD IT WAS THE BRAKES (CHANGED THEM), WAS TOLD IT WAS THE ROTORS (CHANGED THEM), WAS TOLD IT WAS THE MASTER CYLINDER (CHANGED IT) WITH NO RESOLVE. PROBLEMS STILL EXISTS. FINALLY, INFINITY ADMITS ITS A MALFUNCTION IN MY DELTA SENOR. MALFUNCTION TO ME SOUNDS LIKE A DEFECTIVE PART AND THAT IS NOT MY $1500 BULLET TO BITE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618510August 3, 2014
SERVICE BRAKES
WHILE TRAVELING ON THE HIGHWAY TO ANOTHER STATE, I ATTEMPTED TO STOP MY VEHICLE, AN 2004 INFINITI QX56, AS TRAFFIC SLOWED AND STOPPED. I PRESSED THE BRAKE PEDAL AND HEARD A CLICKING SOUND AND THE BRAKE INDICATOR LIGHT CAME ON AND THE VEHICLE WOULD NOT STOP COMPLETELY. THE PEDAL BEGAN TO GO TO THE FLOOR THEN BEGAN TO FEEL STIFF. I HAD TO SWERVE TO THE SIDE OF THE ROAD TO AVOID HITTING SOMEONE ELSE'S VEHICLE. ONCE I COMPLETELY STOPPED, I GOT OUT AND INSPECTED THE BRAKE FLUID LEVEL, AND THE BRAKES AND BOTH SEEMED TO BE FINE. I GOT BACK IN THE VEHICLE AND AFTER I TURNED THE IGNITION ON, THE BRAKE INDICATOR HAD WENT OFF AND THE PEDAL SEEMED TO BE WORKING FINE. I TRAVELED ON TO MY DESTINATION WITHOUT ANY OTHER ISSUES. ONCE AT MY DESTINATION, I HAD THE BRAKES INSPECTED AND THE REPAIR SHOP SAID THEY COULD NOT FIND AN ISSUE. THIS HAS HAPPENED SEVERAL MORE TIMES SINCE THIS INCIDENT, AND EACH TIME WHEN TAKEN TO A REPAIR SHOP, NOTHING CAN BE FOUND WRONG WITH MY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617837July 31, 2014
FUEL SYSTEM, GASOLINE
WITHOUT ANY WARNING, THE CAR SHUT OFF RENDERING THE POWER STEERING AND POWER BRAKES USELESS, MAKING THE CAR VERY DIFFICULT TO STOP AND CONTROL. THE FUEL INDICATOR WAS AROUND A QUARTER OF A TANK. COME TO FIND OUT THE CAR RAN OUT OF FUEL WITHOUT ANY WARNING. CONTACTED THE INFINITI DEALER (DREYER & REINBOLD) AND THE NATIONAL NISSAN/INFINITI NUMBER (CASE#1[XXX]). BOTH SAID THERE WAS NO RECALL AND THEY COULDN'T HELP ME. IT'S A VERY DANGEROUS SITUATION TO ENCOUNTER AND I'M JUST WARNING DRIVERS OF THIS CAR AND INFINITI'S LACK OF RESPONSIBILITY FOR THIS DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616616July 27, 2014
SERVICE BRAKES
CAR WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WHEN THE BRAKES VIBRATED SIGNIFICANTLY AND FAILED TO ENGAGE AT AN INTERSECTION NEARLY CAUSING AN ACCIDENT. AN INFINITI DEALER INDICATED THAT THE BRAKE BOOSTER HAD MALFUNCTIONED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610769July 15, 2014
FUEL SYSTEM, GASOLINE
SHOWED I HAD 3/4 LEFT IN GAS TANK WHEN REALLY IT WAS EMPTY. CAR JUST STOPPED. NO YELLOW LIGHT ON TO INDICATE LOW GAS LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609210July 9, 2014
SERVICE BRAKES
I APPLIED BRAKES WITH PLENTY OF LEAD TIME BUT THE QX56 FAILED TO BRAKE CAUSING ME TO REAR END ANOTHER SUV; I DID MINIMAL DAMAGE TO THE OTHER CAR BUT DAMAGED MY RADIATOR/FRONT-BUMPER/HOOD. I HAD A SIMILAR ABS ISSUE ABOUT A WEEK BEFORE AS DESCRIBED BY MANY FOR THE 2004-2006 NISSAN/INFINITY RECALL BUT I DIDN'T RESEARCH THAT RECALL UNTIL THIS CURRENT ACCIDENT. MY AIRBAGS DID NOT GO OFF. ON INITIALLY BREAKING IT SOUNDED LIKE THE ABS WAS GOING TO KICK IN BUT THE CAR KEPT MOVING FORWARD WITH NONE OF THE NORMAL PULSING ACTION THAT WOULD NORMALLY BE FELT WITH ABS AND NO REDUCTION IN SPEED AS THE BRAKE PEDAL WAS FULLY DEPRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10607532July 1, 2014
SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT ADAPTIVE/MOBILITY
TOOK MY CAR TO GET NEW BREAKS AND HE SAID I NEEDED NEW CONTROL ARMS. I ASKED HOW I KNOW AND HE SAID TIRE WEAR. I HAVE GONE THRU 6 SETS ( THOUGHT IT WAS BECAUSE IT WAS A HEAVY SUV AND A MAKE A LOT OF RIGHT TURNS) HE ALSO SAID BACK END SLIPPING (THIS HAS HAPPENED A LOT AS WELL I THOUGHT IT WAS BECAUSE NOTHING WAS IN THE BACK LIKE A TRUCK) I CALLED INFINITI AND THEY SAY I HAVE TO PAY $95 AND NO GUARANTEE THEY WILL FIX IT FOR FREE. I SEE A BUNCH OF STUFF ONLINE ABOUT 2007 CONTROL ARMS SO NEED TO KNOW WHY MY CAR IS NOT INCLUDED OR AT LEAST LOOKED AT FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606804June 29, 2014
POWER TRAIN
A 2005 INFINITY QX56 WAS BEING DRIVEN AT 50 MPH ON A HIGHWAY WHEN THE AUTOMATIC TRANSMISSION COOLER HOSE RUPTURED RELEASING THE ATF FLUID. THE TRANSMISSION WAS LOSING ATF . LOST THE ABILITY TO PROPEL THE CAR. AT THAT TIME I HAD MY WIFE AND 2 YOUNG CHILDREN IN THE CAR. THE CAR WAS DRIVEN INTO A NEARBY SHOPPING PLAZA PARKING LOT AND WAS UNABLE TO MOVE AFTER THAT POINT. THE RUPTURE COULD HAVE LEAD TO A CRASH SITUATION. THE INCIDENT CAUSED A SHORT TERM FRICTION MATERIAL FAILURE WEEK LATER. THE HOSE WAS REPLACED AND TRANSMISSION CLEANED AND FLUSHED. THE TRANSMISSION WORKED UNTIL JUNE 3 , 2014. THE TRANSMISSION WOULD NOT SHIFT TO 4TH GEAR AT 55 MPH ON A INTERSTATE, HAD TO PULL OVER AND TOW THE CAR TO THE MECHANIC SHOP, WHERE I WAS TOLD THAT TRANSMISSION HAS TO BE REPLACED OR TOTALLY REBUILD..... BOTH INCIDENTS COULD EASILY HAVE CAUSED A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606613June 28, 2014
SUSPENSION
REAR SELF- LEVELING SUSPENSION SYSTEM NOT WORKING, CAUSING THE QX56 TO LOOSE CONTROL ON THE HIGHWAY BUMPS! (SCARY DRIVE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599119June 18, 2014
VISIBILITY:WINDSHIELD
FRONT WIND SHIELD CRACKS WITH THE SLIGHTED HIT ON MY SECOND ONE IN THREE MONTHS. IF IT CAN NOT WITHSTAND ROAD DEBRIS IMAGINE A CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596247June 4, 2014
SERVICE BRAKES
WHILE ATTEMPTING TO SLOW MY VEHICLE , WITH 8 PASSENGERS, THE BRAKES STARTED TO ACT ERRATICALLY. THERE WAS NO WAY TO SLOW THE VEHICLE IN A CONTROLLED MANNER. EITHER THE BRAKING WAS TOO HARD OR TOO SOFT ALMOST LEADING TO A COLLISION. I TOOK MY VEHICLE TO THE INFINITI DEALER THAT I PURCHASED IT FROM NEW. THEY REPLACED THE BRAKE BOOSTER AT A COST OF OVER $900 DOLLARS. THIS WAS IN OCTOBER OF 2012. 10, 000 MILES LATER IN MAY OF 2014, THE EXACT SAME BRAKING ISSUE AGAIN HAPPENED WITH MY VEHICLE FULLY LOADED WITH PASSENGERS. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY ARE SAYING THAT THE SAME PARTS NEED TO BE REPLACED NOW AT A COST OF OVER $1400 . THIS IS A MAJOR SAFETY ISSUE AND IS IN NO WAY RELATED TO NORMAL MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595587June 2, 2014
SERVICE BRAKES
THE BRAKES MAKE A GRINDING NOISE AND THE CAR SOUNDS AS IF THE BRAKES ARE GOING OUT. I ALSO HAVE HAD THE VDC LIGHT AND BRAKE LIGHT ON AS WELL DURING ALL THIS. AND WHEN IT HAPPENS IT KEEPS HAPPENING TILL YOU TURN THE CAR OFF AND ON AND THEN IT GOES AWAY. BUT HAS HAPPENED AT LEAST 15 TO 20 TIMES AND SEEMS TO BE HAPPENING MORE AND MORE. QUITE SCARY WHEN YOU HAVE A FAMILY AND YOUR ON THE INTERSTATE AND YOU HAVE TO TURN THE CAR OFF AND ON FOR IT TO GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594568May 28, 2014
SERVICE BRAKES
COMING UP TO A STOP LIGHT I PRESS ON THE BRAKE AND IT GOES TO THE FLOOR AND THE ABS KICKS IN FOR NO REASON. I ALMOST WENT THROUGH THE RED LIGHT. ALL OF THE BRAKE, SLIP, VDC LIGHTS CAME ON SUDDENLY. I TURNED THE TRUCK OFF AND BACK ON AGAIN AND EVERYTHING IS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593817May 24, 2014
SERVICE BRAKES
THE BRAKE LIGHT CAME ON AND A LOUD CLANKING NOISE WAS HEARD WHEN YOU PRESSED THE BRAKES. ONCE YOU STOPPED CUT SUV OFF AND CRANKED IT BACK UP IT WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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