Infiniti QX56 Complaints
540 consumer complaints on file.
- #10551439November 7, 2013ENGINE
THE EXHAUST MANIFOLDS ARE DEFECTIVE WHICH CREATES NOISE AND ALLOWS FUMES TO ESCAPE. INFINITI ADMITS THEY ARE DEFECTIVE BUT THEY WANT $2,800 TO $4,000 TO REPLACE THEM. THIS SHOULD BE CONSIDERED A SAFETY HAZARD AND INFINITI SHOULD REPLACE THEM FREE OF CHARGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10550367October 31, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 INFINITI QX56. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, HE NOTICED AN ABNORMAL GRINDING SOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 171,874.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548800October 21, 2013FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED DUE TO LACK OF FUEL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE HOWEVER, STATED THAT THERE WAS 98 MILES REMAINING BEFORE EMPTY. THE CONTACT MENTIONED THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 130,000. .....UPDATED 12/08/15 *BF *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547676October 11, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 INFINITI QX56. THE CONTACT STATED THAT THE BRAKING SYSTEM WOULD EXHIBIT ABNORMALLY LOUD NOISES. AFTER INSTALLING NEW BRAKE PADS, THE NOISES CONTINUED AND THE BRAKE WARNING LIGHT WOULD ILLUMINATE CONSTANTLY. THERE WAS ALSO A GRINDING SOUND COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO INSTALLED NEW BRAKE PADS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545678September 27, 2013SERVICE BRAKES
WE CONTINUE TO EXPERIENCE INTERMITTENT BRAKE FAILURE 2006 INFINITI QX 56.WE HAVE CONTACTED OUR LOCAL DEALERSHIP WHICH IS INFINITI OF MISSION VIEJO IN SOUTHERN CALIFORNIA. VISE DOES NOT SIMPLY REPROGRAMMING THE BREAK COMPUTER WILL NOT BE A PERMANENT FIX AND THAT WE MUST I REPLACE THE BRAKE BOOSTER WHICH CONTAINS THE DELTA SENSOR. THIS WILL RESULT IN AN APPROXIMATE COST OF $1000 FOR US. OUR INSISTENCE DECLARING THAT THIS IS CLEARLY A MANUFACTURER DEFECT SHOULD BE REPAIRED AND REPLACED FREE OF CHARGE TO THE IN CONSUMER BY THE MANUFACTURER. THE SERVICE REP BECAME ANNOYED AND SIMPLY TOLD US THAT YOU CAN TRANSFER US TO THE PARTS DEPARTMENT TO GET THE PRICE ON THE NEW BRAKES. AGAIN THIS REPAIR IS GOING TO COST US NEARLY $1,000. WE WILL BE JOINING A CLASS ACTION LAWSUIT THAT HASN'T FILED HERE IN CALIFORNIA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544501September 19, 2013SERVICE BRAKES
I HAVE A 2004 QX56 AND HAVE BEEN HAVING BRAKE PROBLEMS SINCE I FIRST GOT IT. THE BRAKES WERE REPLACED UNDER AN INITIAL RECALL IN 2005, BUT A NEW PROBLEM BEGAN IN 2006 AND HAS BEEN OCCURRING SINCE. INITIALLY, ONLY ABOUT ONCE EVERY 2 MONTHS, THE BRAKES WILL SPORADICALLY PULSATE AND THE CAR WILL COME TO A QUICK HALT. I WOULD JUST RESTART THE CAR AND IT WAS FINE. THE DEALERSHIP SAID IT WAS A FIRMWARE PROBLEM, AND "FLASHED" THE FIRMWARE. IT STILL KEPT HAPPENING, THEY FLASHED THE FIRMWARE OVER AND OVER AGAIN, AND THEN JUST SAID THERE WAS NOTHING MORE THAT COULD BE DONE. NOW THAT THE TRUCK IS OUT OF WARRANTY, THE DEALERSHIP SAYS IT IS BEING CAUSED BY A BAD BRAKE BOOSTER, AND WILL COST $1,100 TO FIX. BUT THIS HAS BEEN HAPPENING SINCE LONG BEFORE IT WAS OUT OF WARRANTY, AND NOW IT IS HAPPENING MUCH MORE OFTEN, ALMOST EVERY DAY. REVIEW OF DIFFERENT INFINITI FORUMS SHOWS MANY QX56'S, NISSAN ARMADAS, AND NISSAN TITANS ARE EXPERIENCING THIS PROBLEM. NISSAN HAS PUT OUT A SERVICE BULLETIN ACKNOWLEDGING THE PROBLEM, BUT THEIR SOLUTION DOES NOT SOLVE THE PROBLEM. THIS SHOULD REALLY BE INVESTIGATED FURTHER AND A RECALL ISSUED FOR WHATEVER THE CAUSE OF THE PROBLEM IS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544082September 17, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
A 2005 INFINITY QX56 WAS BEING DRIVEN AT 35 MPH ON A TWO LANE ROAD WHEN THE AUTOMATIC TRANSMISSION COOLER RUPTURED INSIDE THE RADIATOR RELEASING THE ATF FLUID INTO THE RADIATOR. THE TRANSMISSION WAS LOSING ATF THROUGH THE RADIATOR'S PRESSURE RELIEF POINTS AN LOST THE ABILITY TO PROPEL THE CAR WITHIN ONE BLOCK. THE CAR WAS DRIVEN INTO A NEARBY DRIVE AND WAS UNABLE TO MOVE AFTER THAT POINT. THE RUPTURE COULD HAVE LEAD TO A CRASH SITUATION. THE SECOND PART OF INCIDENT IS THE COOLANT CONTAMINATED THE TRANSMISSION AND CAUSED A SHORT TERM FRICTION MATERIAL FAILURE 4 MONTHS LATER. THE RADIATOR WAS REPLACED AND TRANSMISSION CLEANED AND FLUSHED. THE TRANSMISSION WORKED UNTIL AUGUST 20, 2013. THE TRANSMISSION LOST CONTACT WITH 5TH BAND AT 60 MPH ON A INTERSTATE AND WAS NO LONGER PROPELLING THE CAR. A SHIFT INTO THE 4TH BAND GOT THE CAR OFF THE ROAD AND IT WAS TOWED FOR REPAIR. THE ANTIFREEZE HAD DISSOLVED THE FRICTION MATERIAL CONSTRUCTION AND CORRODED VALVE PARTS. IT WAS REBUILT AND THE DESTRUCTION CONFIRMED. BOTH INCIDENTS COULD EASILY HAVE CAUSED A CRASH. INFINITY SENT US NO WARNING AND SAY THERE IS NO PROBLEM OR RECALL. THE REPAIR SHOP HAS REPAIRED 5 OTHER INFINITY QX56 CARS FOR THE SAME FAILURES BEFORE MY CAR WAS REPAIRED. NISSAN N. AMERICA HAS SIMILAR FAILURES IN THE PATHFINDER MODEL,AS CONFIRMED BY TWO INDEPENDENT TRANSMISSION REPAIR SHOPS CONTACTED. A WARNING: IF COOLANT DRIPS ARE NOTICED UNDER THE RADIATOR CHECK THE AUTOMATIC TRANSMISSION COOLING LINE CONNECTIONS AT THE BOTTOM OF THE RADIATOR, IF THE ARE WET AND OR LEAKING COOLANT, HAVE THE CAR TOWED TO A SHOP AND CHECKED FOR PROBLEM. CATCHING THIS PROBLEM AT THIS POINT MAY ONLY REQUIRE THE RADIATOR TO BE REPLACED, AND NO CRASH HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543700September 15, 2013STEERING, SUSPENSION
WHEN DRIVING 40-70 MPH AND HITTING ANY ROAD IRREGULARITIES (OFFSETS IN PAVEMENT AT BRIDGES, OLD TO NEW PAVEMENT, MAN HOLE COVERS, ROAD PATCHES) THE VEHICLE BACK END SKIPS SIDEWAYS WITH A LOSS OF CONTROL. THE VEHICLE WILL START TO HEAD INTO THE NEXT LANE AND NEEDS TO BE STEERED IN THE OPPOSITE DIRECTION TO CORRECT IT. WE DO NOT FEEL SAFE DRIVING IT. OTHERS IN THE CAR HAVE SAID THEY HAVE NEVER EXPERIENCED ANYTHING LIKE IT. DEALERSHIP IS TELLING US THIS IS NORMAL. VEHICLE IS UNDER WARRANTY AND WE CAN'T GET RESOLUTION TO THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542809September 10, 2013SERVICE BRAKES
SINCE I PURCHASED MY QX56 2006, IT HAS HAPPEN SEVERAL TIMES, I THINK APPROXIMATELY 10TIMES, I GOT SCARED AT THE BEGINNING AND FREAKED OUT, ALL MY FAMILY WAS WITH ME AND WE DIDN'T KNOW WHAT TO DO, ALL I DID WAS TURN THE CAR OFF AND WAIT FOR A MINUTE THEN I DID TURN THE CAR ON AND THE PROBLEM WAS GONE, I'M NOT THE ONLY PERSON THAT HAS THIS HAPPEN AND HOPE THAT YOU GUYS DO SOMETHING ABOUT IT THE ONLY BIG PROBLEM I THINK IS THAT I'M AFRAID THAT IF THIS HAPPEN AGAIN AND I WILL NOT BE ABLE TO STOP MY CAR AND WILL CAUSE DEATH BY HITTING SOMEBODY, I HAD A SMALL INCIDENT BUT THERE WAS NO BIG DAMAGE AND THE CAR IN FRONT OF ME HEARD THE NOISE BUT WE DIDN'T FILL A REPORT IF YOU HAVE ANY QUESTIONS, YOU HAVE MY VIN # AND YOU CAN FIND ME I HOPE THAT NISSAN DOES SOMETHING ABOUT THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538529September 3, 2013ENGINE
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A TICKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE MANIFOLD WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533365August 3, 2013AIR BAGS
AIR BAGS DO NOT ENGAGE WHEN MY WIFE SITS IN FRONT SEAT. SHE WEIGHS 100 POUNDS BUT I WOULD THINK AIR BAG SYSTEM SHOULD WORK FOR AN ADULT OF THIS SIZE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525509July 18, 2013SERVICE BRAKES
BRAKE LIGHT AND SLIP LIGHT TURNS ON IN INSTRUMENT PANEL, BRAKES DO NOT GRAB OR MAKES A GRINDING SOUND. MY ROTORS AND PADS ARE IN GOOD CONDITION PER DEALERSHIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525564July 18, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT CONDENSATION BEGAN TO BUILD IN THE HEADLIGHTS. THE HEADLIGHTS LATER FAILED AND THE CONTACT DISCOVERED THAT THERE WAS A CRACK IN THE SEAL OF THE HEADLIGHT ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THEY KEPT THE LIGHT ASSEMBLY IN STOCK BECAUSE THE FAILURE WAS COMMON. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 56,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522699July 1, 2013FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED DUE TO LACK OF FUEL. THE FUEL GAUGE HOWEVER, STATED THAT THERE WAS 20 MILES REMAINING BEFORE EMPTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519959June 15, 2013SERVICE BRAKES
AS I WAS EXITING THE STORE PARKING LOT, I HEARD A PING SOUND WHILE I PRESSED ON THE BRAKES. MY CAR EVENTUALLY CAME TO A STOP AFTER SEVERAL PUMPS OF THE BRAKES. I TURNED THE ENGINE OFF AND AFTER A FEW MINUTES, I STARTED THE CAR AND PROCEEDED TO DRIVE LESS THAN A MILE AND LOST THE ABILITY TO BRAKE AGAIN AS I APPROACHED A RED LIGHT. THE CAR SOUNDED LIKE A LARGE SPRING WAS GOING TO BREAK AND I HEARD A RAPID POPPING SOUND WHILE TRYING TO PRESS ON THE BRAKES. THE FRONT END SOUNDED LIKE IT WAS GRINDING AND THE RED BRAKE LIGHT CAME ON. THE LIGHT TURNED GREEN AND THE CAR IN FRONT OF ME STARTED MOVING RIGHT BEFORE I GOT TO IT. I MADE A SHARP RIGHT TURN WITHOUT BRAKES AND COASTED MY CAR TO A STOP AT A GAS STATION. I TURNED OFF THE ENGINE AND CALLED A TOW TRUCK. I HAD IT TOWED TO THE BRAKE STORE SINCE THEY JUST REPLACE THE BRAKES A MONTH BEFORE. THEY DID A FULL INSPECTION, SEVERAL TEST DRIVES AND WERE UNABLE TO DUPLICATE THE PROBLEM. THEY SAID THE BRAKES WERE IN PERFECT ORDER. IT WAS A CLEAR SUNNY DAY AND THE ROAD WAS REGULAR PAVEMENT FREE OF DEBRIS. I THOUGHT I WAS NUTS AND THEN I THOUGHT THE BRAKE STORE WAS LYING TO ME. I HAD JUST DROPPED MY KIDS OFF. IF THAT LIGHT HAD NOT TURNED GREEN WHEN IT DID, I WOULD HAVE REAR ENDED THAT CAR GOING 30 MPH. IT WOULDN'T BE UNTIL JUNE 2013 WHEN I REALIZED THAT THIS IS A COMMON ISSUE WITH THE QX AND ARMADAS AND IS NOT A PROBLEM WITH THE BRAKES RATHER WITH THE BRAKE BOOSTER AND DELTA S SENSOR. I AM FILING ANOTHER COMPLAINT THAT WILL BE DATED JUNE 6 2013. IF THIS PROBLEM IS NOT ADDRESSED BY NISSAN MOTOR CORP, SOMEONE IS GOING TO BE SERIOUSLY HURT OR COULD DIE. THIS WAS AN EXTREMELY FRIGHTENING AND HELPLESS FEELING. I KEEP MY CAR IN GREAT WORKING ORDER AND MAINTAIN IT AS IT SHOULD BE. THIS IS NOT A ROUTINE MAINTENANCE THING; THIS IS A SERIOUS SAFETY ISSUE THAT NISSAN NEEDS TO ADDRESS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519963June 15, 2013SERVICE BRAKES
I WAS ON MY WAY TO PICK UP MY KIDS ON A CLEAR SUNNY EVENING AND WAS DRIVING ON REGULAR DEBRIS FREE PAVEMENT. AS I APPROACHED A SOLID YELLOW LIGHT, I PRESSED THE BRAKES AND HEARD/FELT A PINGING SOUND AND THE BRAKES WOULD NOT STOP THE CAR. THE FRONT END OF THE CAR WAS GRINDING AND IT SOUNDED LIKE A LARGE SPRING WAS GOING TO BREAK. I PUMPED THE BRAKES WHILE SCREAMING AND COULD NOT GET THE CAR TO STOP. THE LIGHT TURNED RED AND I HAD TO BURN THROUGH IT, FORTUNATELY WITHOUT COLLISION. I CONTINUED WITH NO BREAKS FOR THE NEXT 5 MILES AND DID NOT USE MY ACCELERATOR. I BURNED THROUGH ANOTHER SOLID YELLOW LIGHT. EVENTUALLY THE CAR WAS GOING SLOW ENOUGH THAT I USED MY EMERGENCY BRAKE TO COME TO A COMPLETE STOP. I TURNED THE ENGINE OFF AND CALLED MY HUSBAND. HE CAME FOR ME AND DROVE THE CAR HOME WITHOUT EXPERIENCING WHAT I JUST DID. THIS SAME THING HAPPENED ON 09/28/2012, WHICH I FILED A COMPLAINT FOR. AFTER DOING INTERNET RESEARCH THAT NIGHT, I FOUND THIS IS A COMMON PROBLEM WITH THE QX AND ARMADAS AND WHEN THE ENGINE IS TURNED OFF, IT CAN RESET THE COMPUTER AND TEMPORARILY FIX THE PROBLEM. THE NEXT DAY, THE INFINITI DEALERSHIP FOUND AND REPAIRED ERROR CODES C1179 DELTA SENSOR AND C1189 BREAK BOOSTER AND RESET THE COMPUTER. IT WAS COVERED UNDER MY EXTENDED WARRANTY WITH A DEDUCTIBLE AND THEY ASSURED ME THIS WILL FIX THE ISSUE. THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS VERY HELPLESS AND FRIGHTENING EVENT. THIS IS A SERIOUS PROBLEM THAT NISSAN MOTOR CORP NEEDS TO ADDRESS. IT IS A SAFETY ISSUE AND NOT A ROUTINE MAINTENANCE ISSUE. THERE NEEDS TO BE A RECALL BEFORE SOMEONE DIES. I FOUND HUNDREDS OF COMPLAINTS ALL OVER THE INTERNET AND A CLASS ACTION LAWSUIT FILED IN 2011 FOR THIS VERY SAME ISSUE. I AM VERY FORTUNATE THAT NO ONE WAS INJURED OR KILLED IN MY EXPERIENCES, BUT THE EXPERIENCE HAS LEFT ME NERVOUS EVERY TIME I PRESS MY BRAKES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519900June 14, 2013SERVICE BRAKES
SINCE I PURCHASED MY QX56 2006, IT HAS HAPPEN SEVERAL TIMES, I THINK APPROXIMATELY 40 TIMES, I GOT SCARED AT THE BEGINNING AND FREAKED OUT, ALL MY FAMILY WAS WITH ME AND WE DIDN'T KNOW WHAT TO DO, ALL I DID WAS TURN THE CAR OFF AND WAIT FOR A MINUTE THEN I DID TURN THE CAR ON AND THE PROBLEM WAS GONE, I'M NOT THE ONLY PERSON THAT HAS THIS HAPPEN AND HOPE THAT YOU GUYS DO SOMETHING ABOUT IT THE ONLY BIG PROBLEM I THINK IS THAT I'M AFRAID THAT IF THIS HAPPEN AGAIN AND I WILL NOT BE ABLE TO STOP MY CAR AND WILL CAUSE DEATH BY HITTING SOMEBODY, I HAD A SMALL INCIDENT BUT THERE WAS NO BIG DAMAGE AND THE CAR IN FRONT OF ME HEARD THE NOISE BUT WE DIDN'T FILL A REPORT IF YOU HAVE ANY QUESTIONS, YOU HAVE MY VIN # AND YOU CAN FIND ME I HOPE THAT NISSAN DOES SOMETHING ABOUT THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515783June 8, 2013SUSPENSION
THE 2008 INFINITY QX56 HAS SUSPENSION AND STEERING FLAWS THAT ARE VERY DANGEROUS AND MAY LEAD TO A CRASH. CAR DRIVES AND HANDLES FINE BUT OVER ANY ROAD IMPERFECTION THE STEERING WHEEL SHIMMIES AND SHAKES AND FEELS LIKE YOU ARE ABOUT TO LOSE CONTROL. STEERING WHEEL MUST BE HELD BY TWO HANDS AND EVEN THEN FEELS LIKE REAR END IS JUMPING AND ABOUT TO SEPARATE FROM FRONT END. I REPLACED SHOCKS AND VARIOUS OTHER SUSPENSION ITEMS AND HAD AN ALIGNMENT BUT THERE'S SOMETHING WRONG WITH THE WAY THIS CAR HANDLES. ALSO FEELS LIKE STEERING COLUMN IS ABOUT TO BREAK OFF THE VEHICLE. I UPDATED AND REPLACED ALL SWAY BAR LINKS, TIE RODS, CONTROL ARMS, STEERING BUSHINGS AND OTHER SUSPENSION BUSHINGS AND NOTHING IS HELPING ADDRESS THE UNSTEADY FEEL OF STEERING. IF I WILL NOT HOLD STEERING WHEEL TIGHT WITH BOTH HANDS, I WILL LOSE CONTROL. AFTER SPENDING $4 THOUSAND ON UPDATING ALL SUSPENSION COMPONENTS I'M GETTING RID OF MY CAR BECAUSE I FEEL ITS UNSAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515808June 8, 2013SERVICE BRAKES
I WAS DRIVING WITH MY FAMILY IN THE CAR AND EXITING OFF THE HIGHWAY. WHEN TRIED TO STOP FOR APPROACHING TRAFFIC MY BRAKE WARNING LIKE CAME ON THE BRAKE PEDAL BECAME UNRESPONSIVE. AS I PRESSED THE BRAKES I COULD HEAR A BROKEN SPRING KIND OF SOUND AND IT FELT LIKE THE ABS SYSTEM WAS TRYING TO KICK ON. THE CAR DID SLOW BUT THE BRAKES WERE AT ABOUT 20%. TO AVOID HITTING THE APPROACHING CARS I HAD TO SWERVE OFF THE ROAD. WE WERE ABLE TO GET THE CAR TO A STOP BUT CLEARLY WOULD HIT THE CARS IN FRONT OF ME IF I WERE NOT ABLE TO GET OFF THE ROAD. WHILE WE DID NOT HAVE A CRASH I DID NOTICE TWO LARGE SCRAPES ON THE RIGHT SIDE OF THE CAR FROM RUBBING AGAINST THE RAIL WHICH I DID NOT NOTICE TILL LATE THE DAY AFTER. AFTER TURNING OFF THE CAR THE BRAKES WORKED LIKE NOTHING EVER HAPPENED. WE TOOK THE TO A LOCAL DEALERSHIP THE NEXT MORNING AND WE TOLD THAT "YEA THAT HAS BEEN HAPPENING" WITH THAT MODEL. WHEN I SEARCHED THE INTERNET FOR THE ERROR CODE I WAS GIVEN (C1179) I FOUND ALMOST 200 HUNDRED PEOPLE WITH A SIMILAR STORY TO MINE. MY VEHICLE HAS BEEN DEALER SERVICED WITH EVERY RECOMMENCED SERVICE. WHILE I UNDERSTAND THAT CARS ARE MACHINES AND THEY DO FAIL, BRAKES FAILING LIKE THIS DUE TO A BAD SENSOR IS A DEATH WAITING TO HAPPEN. AS A LOYAL NISSAN/INIFINITI CUSTOMER I AM VERY DISAPPOINTED THAT THIS WELL DOCUMENT ISSUE HAS NOT BEEN PROACTIVELY ADDRESSED. FOR THOSE READING THIS AT THE NHTSA PLEASE UNDERSTAND THAT SOMEONE WILL DIE DUE TO ISSUE. REVIEW THE 16 CLAIMS ON YOUR SITE TODAY, IT IS JUST A MATTER OF TIME. LAWYERS WONT TOUCH THIS UNLESS YOU HAVE A SEVERE PERSONAL INJURY AND NISSAN WONT ACT TILL LAWYERS TAKE SUIT...YOU DO THE UNFORTUNATE MATH. NISSAN/INIFINITI - I JUST EXPECT MORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515444June 6, 2013SERVICE BRAKES
BRAKE PROBLEM USUALLY OCCURS WHEN DRIVING AT DIFFERENT SPEEDS, EVEN WHEN BACKING-UP. STEERING WHEEL BEGAN TO VIBRATE WHEN PRESSURE IS APPLIED TO THE BRAKE PEDAL, BRAKE DASH LIGHTS COMES ON AND THE BRAKE PEDAL PULSATES AND GOES ALL THE WAY DOWN, YOU CAN HEAR SOUND FROM THE FRONT BRAKES, RUBBING AND GRINDING LIKE IT NEEDS NEW BRAKE PADS THE VEHICLE FEELS LIKE IT HAS NO BRAKES AND IS HARD TO STOP. THIS OCCURRED ON MANY OCCASIONS, WE ONLY USE THIS SUB ON THE WEEKENDS IS OUR FAMILY CAR AND SOMETIMES IT HAPPENS EVERY WEEKEND, THE PROBLEM CAN BE FIX TEMPORARILY BY STOPING THE VEHICLE PUT IT ON PARK TURN-OFF THE ENGINE REMOVE THE KEY, TURNED BACK-ON AND IT RESETS THE BRAKE SYSTEM. BUT THIS PROBLEM HAS CREATED TO MANY INCIDENTS WERE ACCIDENTS WERE BARELY AVOID, WE ARE AFRAID TO DRIVE THE VEHICLE BECAUSE IS VERY SCARY WHEN IT HAPPENS AND IT MAY LEAD TO AN ACCIDENT WITH THE HOLE FAMILY. WE JUST WANT INFINITI/NISSAN TO MAKE THIS AN IMMEDIATE RECALL TO PREVENT FURTHER TRAGEDY DO TO THE DANGER OF THIS MALFUNCTION AND COMPLAINTS THAT I AM SURE PEOPLE ARE POSTING EVERY DAY TO THE INFINITI DEALERS AND TO NHTSA. THANK YOU FOR YOU CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0