Infiniti QX56 Complaints

540 consumer complaints on file.

#10716053May 12, 2015
UNKNOWN OR OTHER
MY GAS GAUGE IS ALWAYS NOT CORRECT. I ONLY RELY ON THE TIME AND HOW MUCH I FILLED IT. SEVERAL INCIDENTS THAT IT DIDN'T START, EVEN THE GAS GAUGE IN THE DASHBOARD SAYS ITS FULL BUT IT'S EMPTY. I DID TALKED TO THE MECHANIC HE TOLD ME THAT THERE'S A RECALL FOR IT FROM THE NATIONAL SAFETY BUT EVERY TIME I BROUGHT MY VEHICLE THE DEALER WILL DENY IT AND SAYS THAT THE VIN NUMBER SAYS NO HISTORY OF RECALL. THE SPEEDOMETER AND RPM NOT READING ACCURATELY, THE DEALER SAYS I HAVE TO CHANGE THE WHOLE DASH BOARD, BUT WHEN I WENT TO THE OTHER MECHANIC HE SAYS IT'S THE IPDM AND ON I WAS GOOGLING ABOUT ANY RECALL FOR THIS PROBLEM AND FOUND IT TO YOUR SITE ABOUT RECALL BUT THE DEALER AGAIN SAYS THERE'S NO RECALL IN VIN NUMBER. IN YOUR WEBSITE IT SEEMS LIKE THE ENGINE AND ENGINE COOLING WHICH I PAID THEM TO FIX IT. ENGINE LIGHT IS ALWAYS ON, THE MECHANIC SAYS ABOUT EXHAUST MANIFOLD NEED TO BE REPLACE, NISSAN MATERIAL CAN BREAK EASILY. I SPEND MORE THE $4500 FIXING THIS AND THAT. EXCLUDING THE EXPENSES THAT I HAD FROM THE DEALER SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715192May 7, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING AT 65 MPH, THE VEHICLE SHUT OFF DUE TO LOW FUEL. THE CONTACT MENTIONED THAT THE LOW FUEL WARNING LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS REFUELED AND THE VEHICLE FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 6/22/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706120April 16, 2015
STEERING
TL* THE CONTACT OWNS A 2010 INFINTI QX56. WHEN DRIVING VARIOUS SPEEDS OVER ROUGH ROADS OR POTHOLES, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704524April 8, 2015
EXTERIOR LIGHTING
I BOUGHT MY VEHICLE USED, A FEW WEEKS AFTER PURCHASE I NOTICED CONDENSATION INSIDE THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE. I'VE RECEIVED NO HELP IN SOLVING THIS PROBLEM FROM THE DEALER OR INFINITI THE COMPANY THEMSELVES NOW BOTH DRIVER AND PASSENGER HAVE CONDENSATION IN THEM IN.THE SITUATION IS SO BAD THAT IT BLOWS THE LAMPS SO THAT NIGHT DRIVING IS HAZARDOUS LET ALONE DANGEROUS . I CANNOT HAVE MY CHILDREN IN THE CAR DUE TO THIS. I'VE BEEN TOLD BY DEALERS THIS IS A DEFECT WITH THE VEHICLE AND INFINITI WILL NOT LISTEN OR HELP WITH THIS PROBLEM, I FOUND MANY OTHERS WITH THIS SAME SITUATION I'M ASKING FOR YOUR HELP WITH THIS NOT JUST FOR MY FAMILY BUT THE COUNTLESS OTHERS WHO ARE IN DANGER OF A VERY SERIOUS PROBLEM WITH THIS VEHICLE LOW VISIBILITY WITH THE ASSEMBLY AND LAMPS BLOWING OUT FROM THE CONDENSATION I CANNOT DRIVE MY VEHICLE AT NIGHT NOW. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702339March 28, 2015
UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THERE WASN'T ANY ACCIDENTS, BUT IF THIS PROBLEM DOESN'T GET RESOLVED THERE WILL BE. THIS IS BY FAR THE MOST UNSAFE VEHICLE I'VE EVER COME ACROSS! IF YOU HIT ANY IRREGULAR ROAD SURFACE OR POTHOLE YOUR CAR SHIFTS. IF YOU ARE TRAVELING AT HIGH SPEEDS IT WILL ACTUALLY THROW YOUR CAR INTO THE LANE TO THE RIGHT. I'VE READ SEVERAL FORUMS WITH THE SAME TYPE OF COMPLAINTS. I DON'T UNDERSTAND WHY THIS IS STILL A PROBLEM I'M TERRIFIED TO DRIVE MY KIDS IN THIS AND I'M UNFORTUNATELY STUCK IN THIS VEHICLE BECAUSE I'M UPSIDE DOWN. THIS NEEDS ADDRESSED IMMEDIATELY WHAT A TERRIBLE VEHICLE I WILL NEVER BUY ANOTHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701522March 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT SUDDENLY BEGAN FLASHING. I TOOK TRUCK TO DEALER AND THEY SAID DRIVER SIDE AIRBAG MODULE SHORTED INTERNALLY. PRICE TO FIX IS $1,600.00. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT OR AT ANY TIME HAD ITS AIRBAGS DEPLOYED. ALL SERVICE TO TRUCK HAS BEEN WITH INFINITI DEALERSHIPS. SERVICE REPRESENTATIVE SAID ELECTRONIC ISSUE AND NOT OWNER ERROR. THIS COULD HAPPEN AT ANY TIME WITH THIS TRUCK. I CALLED CUSTOMER SERVICE AND THEY SAID PROBLEM IS COVERED IF TRUCK LESS THAN 4 YEARS OLD OR 60,000 MILES. THIS IS AN ELECTRONIC MANUFACTURING DEFECT AND INFINITI SHOULD NOT CHARGE FOR THEIR ELECTRONIC DEFECT AFFECTING SAFETY. ALL AIRBAGS IN VEHICLE ARE NOW DISABLED. TAKE RESPONSIBILITY INFINITI. YOUR COVERAGE OF FUNCTIONING AIRBAGS SHOULD LAST THE LIFETIME OF YOUR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695000March 18, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE AN 04 QX56 AS A DAILY DRIVER. I WAS LEAVING WALMART AS I PULLED OUT OF THE PARKING LOT I PULLED INTO THE TURN LANE TO ALLOW A CAR TO GO BY MASHED MY BRAKE AND IT STARTED JER KING LIKE SOMETHING WAS TRAPPED IN MY BRAKES. WE PULLED ON DOWN TO A LARGE PARKING LOT GOT OUT NOTICE THE RED BRAKE LIGHT WAS ON AND UNDER THE HOOD SOMETHING WAS CLICKING NEAR THE AIR INTAKE THING. IT DID IT THE ENTIRE RIDE HOME AS WE WERE 30 MINS FROM HOME WE JUST DRIVE SLOW. GOT IN IT TODAY FOR THE 1ST TIME WAS OK TIL ABOUT 45 MINS INTO TRIP LIGHT CAME BACK ON BRAKES STARTED DOING THE SAME THING. I HAVE READ MANY PEOPLE COMPLAIN OF THIS ISSUE. IF IT DOESN'T GET RECALLED THERE WILL BE A WRECK IN THESE VEHICLES! PLEASE MAKE NISSAN/INFINITI RECALLED THIS PART! I HAVE RESEARCHED IT AND THERE WAS A LAWSUIT FILED BUT IT DIDN'T MAKE THEM ADMIT THERE WAS AN ISSUE JUST MADE THEM PAY FOR OUT OF POCKET EXPENSES. I AM A STAY AT HOME MOM COLLEGE STUDENT MY HUSBAND JUST LOST HIS JOB DUE TO HEALTH REASONS. I CAN'T AFFORD TO PAY FOR THIS ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694506March 16, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693738March 11, 2015
SERVICE BRAKES
VEHICLE WOULD NOT STOP, AND THE BRAKE LIGHT CAME ON. THERE WAS A SPRING NOISE COMING FROM THE DASH. THE VEHICLE WAS TURNED OFF AND TURNED BACK ON AND THE PROBLEM WENT AWAY. FROM WHAT I HAVE READ ON LINE IT IS A FAULTY DELTA STROKE SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692911March 9, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATING/A/C ACTUATORS MAKES AN ANNOYING CLICKING NOISE. IT APPEARS TO BE STUCK...AND TRYING TO CLOSE/ OPEN. THIS APPEARS TO BE AN ON GOING PROBLEM WITH NISSAN/INFINITY TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692865March 8, 2015
SUSPENSION, STEERING
VEHICLE FEELS AS THOUGH IT IS JUMPING SIDE BY SIDE ON THE ROAD WHILE DRIVING OVER SMALL BUMPS ON THE PAVEMENT. REQUIRES FIRM GRIP ON STEERING WHEEL TO MAINTAIN CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692705March 7, 2015
EXTERIOR LIGHTING
LEFT HEADLAMP HAS CONDENSATION COLLECTING AND HIGH BEAM WAS NOT FUNCTIONING. BOUGHT A REPLACEMENT BULB AND FOUND THIS NOT TO BE THE PROBLEM. "BOX" LOCATED IN THE HEADLAMP THAT IS SQUARE AND HARD PLASTIC HAS WATER INSIDE THIS. PART WAS LOOKED UP AND FOUND TO BE >$300 TO REPLACE. IS THERE A RECALL ON THIS PARTICULAR ISSUE. THE RIGHT HEADLAMP IS WORKING FINE AND HAS NO CONDENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691803March 3, 2015
FUEL/PROPULSION SYSTEM
MY CAR RAN OUT OF GAS ON THE FREEWAY. THE FUEL GAUGE STILL READ 1/4. I HAVE NOTICED THIS SEVERAL TIMES, THAT I KNOW I AM NEAR EMPTY BASED ON MILEAGE BUT MY GAS GAUGE STILL READS 1/4. I FOUND A RECALL ON-LINE THAT STATES THAT THIS CAR IS AFFECTED BUT WHEN I CONTACT NISSAN NA AND MY DEALER, BOTH SAY, BASED ON MY VIN, THERE IS NO RECALL. THIS IS WHAT I FOUND ONLINE: RECALL ID # 68281 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM RECALL DATE: MAR 03, 2010 MODEL AFFECTED: 2009 INFINITI QX56 SUMMARY: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY. CONSEQUENCES: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. REMEDY: DEALERS WILL REPLACE THE FUEL SENDER UNIT INSIDE THE FUEL TANK WITH A NEW IMPROVED SENDER CARD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261. POTENTIAL UNITS AFFECTED: 340000 NOTES: NISSAN NORTH AMERICA, INC. READ MORE: HTTP://WWW.MOTORTREND.COM/CARS/2009/INFINITI/QX56/RECALLS/#IXZZ3TLP7MAC9 HTTP://WWW.MOTORTREND.COM/CARS/2009/INFINITI/QX56/RECALLS/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681626February 5, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND ALL THE INTERIOR LIGHTING DIMMED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680430February 1, 2015
SERVICE BRAKES
WHILE DRIVING THE VEHICLE AND PRESSING ON THE BRAKES THERE IS A CRANKING,GRINDING NOISE AND THE BRAKES APPEARS TO LOCK UP THE SLIP. VDC OFF LIGHT ILLUMINATE ON THE DASHBOARD, BRAKES NOT WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667433December 20, 2014
SERVICE BRAKES
ON TWO SEPARATE OCCASIONS WITHIN TWO DAYS, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. IN THE FIRST INSTANCE, I WAS ALREADY AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE PEDAL WHEN IT SUDDENLY COLLAPSED ALL THE WAY TO THE FLOOR. IN THE SECOND INSTANCE, AS SOON AS I CAME TO A COMPLETE STOP, THE BRAKE PEDAL COLLAPSED ALL THE WAY TO THE FLOOR. I AM NOW AFRAID TO DRIVE THE CAR, FOR FEAR IT WILL OCCUR AGAIN WHEN I AM NOT COMPLETELY STOPPED, AND I WILL HAVE NO BRAKING ABILITY. THE INFINITI DEALER HAS INSPECTED THE CAR, CLAIMS NOTHING IS WRONG, AND THEY WERE UNABLE TO REPLICATE THE PROBLEM. THE CAR HAS BEEN SITTING AT THE DEALER FOR OVER A WEEK AWAITING AN INSPECTION BY A REPRESENTATIVE FROM INFINITI CONSUMER AFFAIRS. THE PROBLEM SEEMS VERY SIMILAR TO A PROBLEM EXPERIENCED ON EARLIER MODEL YEARS, WHEN THE BOOSTER CYLINDER MALFUNCTIONED. CLEARLY, THERE IS SOME SORT OF PROBLEM WITH THE BRAKE HYDRAULICS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666974December 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED CUTS BY GLASS FRAGMENTS FROM THE AIR BAG. A POLICE REPORT WAS FILED AND THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664354December 15, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE PASSENGER SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PASSENGER SIDE HEADLIGHT WAS REPLACED. IN ADDITION, THE DRIVER SIDE HEADLIGHT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663295December 10, 2014
SUSPENSION, ELECTRICAL SYSTEM
HAD NEW TIRES PUT ON MY INFINITI QX56....AFTER DOING SO SOUNDS AS IF REAR END IS SLIPPING. I HAVE 3 CHILDREN AND AM AFRAID THAT THIS COULD RESULT IN AN ACCIDENT. HORN QUIT WORKING 1 YEAR AFTER I PURCHASED VEHICLE. THIS I KNOW IS DANGEROUS BECAUSE THERE IS NO HORN TO BLOW, IN CASES WHERE NEEDED. FAN ON BLOWER QUIT WORKING, ONLY WORKS ON HIGH. PASSENGER SEAT WILL NO LONGER ADJUST. FAN AND PASSENGER SEAT QUIT WORKING APPROXIMATELY AT THE SAME TIME. NO ONE WANTS TO HAVE AN ACCIDENT, BUT WHEN YOU HEAR THINGS LIKE THE REAR END AND FRONT WHEELS SOUND AS IF THEY MIGHT FALL OFF....THAT IS SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662694December 8, 2014
SERVICE BRAKES
I HAVE A 2004 QX56 -- I'M HAVING THE SAME ISSUE WITH MY BRAKES. ALL OF A SUDDEN THE BRAKE LIGHT WILL COME ON AND WHEN YOU PRESS ON THE BRAKE YOU HEAR A SCARY LOUD GRINDING SOUND AND TRYING TO STOP IT REALLY TOUGH. IT FEELS LIKE THE ABS BRAKES KICKED IN --- IT HAS HAPPENED SEVERAL TIMES RANDOMLY. AS SOON AS I TURNED THE TRUCK OFF AND RESTARTED IT THE BRAKE LIGHT CAME OFF AND IT STARTED TO DRIVE LIKE NORMAL. BUT I HAVE HIT THE GRASS SEVERAL TIMES BC WHEN THIS FAILURE OCCURS YOU'RE LIKELY TO HIT SOMEONE IN FRONT OR, WITH A SUDDEN GRINDING STOP, SOMEONE HIT YOU FROM BEHIND. I TOOK IT TO THE SHOP AND THEY SAID IT WAS A BRAKE ISSUE. SO I REPLACED ALL 4 BRAKES AND ROTORS -- YET THE PROBLEM STILL HAPPENED!! I WENT BACK AND THEY SAID IT'S PROBABLY THE DELTA SENSOR AND IT'LL BE $1000 PLUS A FEW HUNDRED TO UPDATE THE COMPUTER TOO. THIS IS VERY DANGEROUS AND THE SCARY PART IS THERE IS NO WARNING-- IT JUST HAPPENS RANDOMLY. THIS IS SOMETHING INFINITI / NISSAN SHOULD FIX!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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