Infiniti Q50 Service Bulletins
457 manufacturer communications on file.
- January 31, 2017•Document ID: 10119181Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- ITB16-037c
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
Associated Products (3)Associated Documents - January 27, 2017•Document ID: 10109145Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB17-002
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryINFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valve operates correctly and is not externally damaged, ACTION Replace the valve timing control solenoid valve O-ring with a new one using the Service Procedure starting on page 2.
Associated Products (9)Associated Documents - January 3, 2017•Document ID: 10109168Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- REVISION 2-PC451
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the previous part (283B0-3JA5A). Retailers may continue to use the previous part until existing stock is exhausted. - 283B0-3JA7A is used for Q50 - These parts are not restricted and can be ordered through normal process Please discard previous versions of this announcement.
Associated Products (15)Associated Documents - November 29, 2016•Document ID: 10119255Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB13-052a
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
Associated Products (32)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX80+ 12 moreAssociated Documents - November 28, 2016•Document ID: 10119264Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB16-047
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryINFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
Associated Products (36)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702014 Infiniti Q502014 Infiniti Q60+ 16 moreAssociated Documents - November 22, 2016•Document ID: 10119258Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB16-037b
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
Associated Products (3)Associated Documents - November 18, 2016•Document ID: 10119263Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB16-046
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, were listed incorrectly and have been corrected. - Updated ESMs will be distributed to the field as quickly as possible. - Until the updated ESMs are made available, please use the corrected specifications listed in this bulletin. - Specification areas that have corrections are outlined with a Red box on the following pages.
Associated Products (9)Associated Documents - November 15, 2016•Document ID: 10119260Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB16-042a
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP does not work, but window will move up and down with manual operation of the switch. - When door is opened (only applies to Q60), window will lower a small amount (normal operation) but will not raise when door is closed. - Window will move down when operating the window switch, but will not move up. NOTE: - If any of the above symptoms should occur, it may indicate that Window Initialization is needed (see page 2). Initialization should be done before attempting any repairs. - If needed, refer to the applicable Electronic Service Manual (ESM) to perform electrical diagnosis. - After electrical repairs to the vehicle (including repairs to the power windows), make sure to perform the Window Initialization and Anti-pinch Function Check procedures on page 2.
Associated Products (7)Associated Documents - November 3, 2016•Document ID: 10119284Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- REVISION 1-PC451
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement.. - Second page of Service Comm is not VIN specific, service personnel should check vehicle repair history prior to offering clients an opportunity to upgrade - In lieu of repair history, TCU version can be checked on the information screen (see page 2) Please discard previous versions of this announcement.
Associated Products (15)Associated Documents - November 3, 2016•Document ID: 10119261Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB16-044
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this should occur, pull the filter straight off with no bending (if the filter rotates with the housing). - The filter housing may be damaged or broken if not handled with care. - If the filter housing is damaged or broken, it must be replaced. NOTE: - If the tip of the filter housing breaks off inside the front cover of the engine, use needle-nose pliers to remove the piece(s) to prevent debris from entering the oil passages when the engine is started. - If a replacement filter housing is needed, make sure to lubricate the o-rings and neck of the filter housing prior to installation.
Associated Products (4)Associated Documents - November 3, 2016•Document ID: 10119254Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- ITB13-026f
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryDISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (7)Associated Documents - November 1, 2016•Document ID: 10120584Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
- Mfr Comm. #:
- ITB16-043
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
Summary2016 Q50; RATTLE FROM PASSENGER SIDE REAR FLOOR WHEN ACCELERATING OR DECELERATING IF YOU CONFIRM A rattle noise from the passenger side rear floor occurs when accelerating and/or decelerating through 2400 rpm. ACTION 1. Remove the rear seat cushion. 2. Remove the ?main fuel level sensor unit, fuel filter and fuel pump assembly? (fuel pump assembly) inspection hole cover. 3. Apply a piece of foam from the squeak and rattle kit under the fuel feed tube. NOTE: Between the fuel feed tube and the fuel tank.
Associated Products (1)Associated Documents - October 20, 2016•Document ID: 10120576Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB12-011g
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (23)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M35+ 3 moreAssociated Documents - October 5, 2016•Document ID: 10120581Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB16-040
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
Summary2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up feature does not return the glass to original position after shifting from reverse to drive. ACTION Replace the Automatic Drive Positioner (ADP) Control Unit. - Use the new part listed in the Parts Information. - Refer to the Electronic Service Manual (ESM), section ADP-Automatic Drive Positioner, for replacement information.
Associated Products (5)Associated Documents - October 4, 2016•Document ID: 10120580Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- ITB16-037a
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
Summary2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
Associated Products (3)Associated Documents - September 27, 2016•Document ID: 10091571Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- ITB16-037
- Date Added:
- February 14, 2017
- Manufacturer:
- INFINITI
Summary"2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10°F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60°F. - THIS INCIDENT, IF IT SHOULD OCCUR, MAY BE INTERMITTENT. ACTION: USING THE SERVICE PROCEDURE IN THIS BULLETIN, REPLACE THE AIR MIX DOOR MOTOR LH AND THE AIR MIX DOOR LEVER LH WITH THE ONES FROM THE PARTS INFORMATION SECTION OF THIS BULLETIN."
Associated Products (3)Associated Documents - August 19, 2016•Document ID: 10091427Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011F
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Associated Products (17)Associated Documents - July 27, 2016•Document ID: 10091384Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:IGNITION
- Mfr Comm. #:
- ITB14-011C
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS NOT WORKING, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLES INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN STARTING RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: ""PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLES OWNERS MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."
Associated Products (9)Associated Documents - July 22, 2016•Document ID: 10091385Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- ITB15-026A
- Date Added:
- February 13, 2017
- Manufacturer:
- INFINITI
Summary"INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II I-KEY BATTERY TEST."
Associated Products (4)Associated Documents - June 27, 2016•Document ID: 10090705Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- ITB16021
- Date Added:
- February 7, 2017
- Manufacturer:
- INFINITI
Summary2014 - 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED
Associated Products (2)Associated Documents