Infiniti Q50 Service Bulletins

457 manufacturer communications on file.

• November 20, 2013•Document ID: 10192268

  Service Bulletin/Repair Instructions
  TIRES; EQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  ITB13034A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration can be performed using one of the following procedures: - Transmitter Activation tool (J-45295-A) with CONSULT-III plus (preferred method) - Signal Tech II (J-50190) with CONSULT-III plus NOTE: As of the publication date of this bulletin, Signal Tech II cannot be used on its own (without CONSULT-III plus) to perform TPMS registration. Software updates for Signal Tech II will be available at a later date. Use the TPMS ID registration instructions in this bulletin as needed. NOTE: Tire Pressure Sensor Activation Tool J-45295 will not work on the 2014 Q50 or Q50 Hybrid. See this bulletin for further detail.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192268-0001.pdf↗
• November 20, 2013•Document ID: 10053983

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  ITB-13-034-A

  Date Added:

  December 10, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: INFORMATION PROVIDED REGARDING SIGNAL TECH II, BEING USED, TO PERFORM TIRE PRESSURE MONITORING SYSTEM (TPMS) ID PROCEDURE REGISTRATION. MODEL 2014 Q50. *PE

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10053983-0001.pdf↗
• November 15, 2013•Document ID: 10053951

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  Mfr Comm. #:

  ITB-13-044

  Date Added:

  December 7, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE

  Associated Products (18)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX56
  Associated Documents

  • DownloadMC-10053951-0001.pdf↗
• November 1, 2013•Document ID: 10192258

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  P3258

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting an update to the SiriusXM software on certain specific MY14 Q50 vehicles.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192258-0001.pdf↗
• October 30, 2013•Document ID: 10192257

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  P3257A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Additional USBs shipped to all retailers for Q50 IT Gen 5 Product Performance Enhancement

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192257-0001.pdf↗
• October 9, 2013•Document ID: 10192249

  Service Bulletin/Repair Instructions
  SUSPENSION; WHEELS; STEERING

  Mfr Comm. #:

  ITB13029A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: - While driving straight the steering wheel is off-center, and - While driving straight, if you relax your grip on the steering wheel, the steering wheel will return to center and the vehicle will pull, as if making a turn. The above condition indicates that the Direct Adaptive Steering (DAST) needs to be trained (recalibrated). NOTE: Do not perform a wheel alignment for a steering wheel off-center or pull condition at PDI. See this bulletin for further detail.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192249-0001.pdf↗
• September 26, 2013•Document ID: 10054302

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  ITB-13-039

  Date Added:

  January 9, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

  Associated Products (34)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 more
  Associated Documents

  • DownloadMC-10054302-0001.pdf↗
• September 3, 2013•Document ID: 10192238

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  ITB07047D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which "heals" by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not "heal". Scratch Shield was implemented for the first time in the U.S. with the 2008 EX35. NOTE: Scratch Shield is applied to body panels and fasicas only. Scratch Shield Label Vehicles equipped with Scratch Shield have a label (see Figure 1) which is typically located underneath the hood. Vehicles that DO NOT have the Scratch Shield label shown in Figure 1 are not equipped with Scratch Shield. See this bulletin for further detail.

  Associated Products (9)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX702011 Infiniti G372009 Infiniti EX352009 Infiniti G372009 Infiniti M452008 Infiniti EX35
  Associated Documents

  • DownloadMC-10192238-0001.pdf↗
• August 28, 2013•Document ID: 10192236

  Service Bulletin/Repair Instructions
  AIR BAGS; STEERING; WHEELS; LANE DEPARTURE; POWER TRAIN

  Mfr Comm. #:

  ITB13033A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * DTC codes C13EB (DAST1, DAST2) and C13E9 (DAST1) may be stored as current or past. * Power steering will go to EPS mode (reduced power assist). Additionally, * The steering wheel may be off-center when starting to drive. Please see this bulletin for futher details.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192236-0001.pdf↗
• August 28, 2013•Document ID: 10054301

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  ITB-13-033A

  Date Added:

  January 9, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: SOME VEHICLES MAY EXPERIENCE THE POWER STEERING LIGHT TO BE ON PAIRED WITH DTC C13EB AND C13E9. THE STEERING WHEEL MAY BE OFF-CENTER AND POWER STEERING WILL GO INTO REDUCED POWER ASSIST MODE. THIS IS DUE TO LOW BATTERY VOLTAGE CONDITION. *JS

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10054301-0001.pdf↗
• August 27, 2013•Document ID: 10192235

  Service Bulletin/Repair Instructions
  EQUIPMENT; WHEELS

  Mfr Comm. #:

  ITB92069D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192235-0001.pdf↗
• August 27, 2013•Document ID: 10054528

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB-92-069-D

  Date Added:

  February 1, 2014

  Manufacturer:

  INFINITI

  Summary

  INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE

  Associated Products (34)

  2014 Infiniti Q502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti FX352013 Infiniti FX502013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G252012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX35+ 14 more
  Associated Documents

  • DownloadMC-10054528-0001.pdf↗
• August 12, 2013•Document ID: 10192228

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  P3237B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti has released an Owner?s Manual Supplement which revises or adds three (3) pages in the 2014 Infiniti InTouch Owner?s Manual.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192228-0001.pdf↗
• August 8, 2013•Document ID: 10192226

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  P3237A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a Retailer Service Action to reprogram the IT GEN5 software on certain specific MY14 Q50 vehicles.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192226-0001.pdf↗
• July 23, 2013•Document ID: 10192219

  Service Bulletin/Repair Instructions
  STEERING; SUSPENSION; SERVICE BRAKES

  Mfr Comm. #:

  ITB00024F

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192219-0001.pdf↗
• July 23, 2013•Document ID: 10192218

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; WHEELS; STEERING

  Mfr Comm. #:

  ITB04038A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.

  Associated Products (81)

  2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 more
  Associated Documents

  • DownloadMC-10192218-0001.pdf↗
• June 25, 2013•Document ID: 10192200

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  P3237

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is placing certain specific 2014 Q50 vehicles in retailer inventory on a temporary QA Hold.

  Associated Products (1)

  2014 Infiniti Q50
  Associated Documents

  • DownloadMC-10192200-0001.pdf↗