Infiniti Q50 Service Bulletins

457 manufacturer communications on file.

January 28, 2016•Document ID: 10192731
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
P5323A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192731-0001.pdf↗
January 28, 2016•Document ID: 10192730
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
P5326A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192730-0001.pdf↗
January 28, 2016•Document ID: 10192729
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES
Mfr Comm. #:
PC405A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192729-0001.pdf↗
January 28, 2016•Document ID: 10192728
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
ITB09039C
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
Associated Products (74)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX50+ 54 more
Associated Documents
- Download MC-10192728-0001.pdf↗
January 15, 2016•Document ID: 10192721
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16009
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG See this bulletin for further details.
Associated Products (4)
2015 Infiniti Q50 2015 Infiniti QX60 2014 Infiniti Q50 2014 Infiniti QX60
Associated Documents
- Download MC-10192721-0001.pdf↗
January 5, 2016•Document ID: 10192718
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16005
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
Associated Products (33)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80+ 13 more
Associated Documents
- Download MC-10192718-0001.pdf↗
January 4, 2016•Document ID: 10192716
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16003
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Whenever all Intelligent Keys of an APPLIED VEHICLE are lost AND the BCM is in Transit Mode, the BCM does not need to be replaced when replacing the lost Intelligent Keys. When all of the following conditions of an APPLIED VEHICLE are verified: - The BCM is in Transit Mode. - The BCM will not respond to CONSULT-III plus (C-III plus). It does not show up on System Call. - All Intelligent Keys are lost. DO NOT replace the BCM or ECM when replacing the lost Intelligent Keys. The procedure in this bulletin will get the existing BCM out of Transit Mode. See this bulletin for further detail.
Associated Products (2)
2016 Infiniti Q50 2016 Infiniti QX60
Associated Documents
- Download MC-10192716-0001.pdf↗
January 4, 2016•Document ID: 10192713
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16002
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION: When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered. If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is being replaced, the procedure in this bulletin must be followed. See this bulletin for further detail.
Associated Products (2)
2015 Infiniti Q50 2015 Infiniti QX60
Associated Documents
- Download MC-10192713-0001.pdf↗
December 14, 2015•Document ID: 10192701
Service Bulletin/Repair Instructions
STEERING; ELECTRICAL SYSTEM
Mfr Comm. #:
P5326OL
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192701-0001.pdf↗
December 14, 2015•Document ID: 10192699
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
P5323OL
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192699-0001.pdf↗
December 8, 2015•Document ID: 10192697
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; STEERING
Mfr Comm. #:
P5323
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192697-0001.pdf↗
December 8, 2015•Document ID: 10192696
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
P5326
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192696-0001.pdf↗
December 7, 2015•Document ID: 10074548
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
ITB15-035
Date Added:
June 22, 2016
Manufacturer:
INFINITI
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10074548-0001.pdf↗
December 7, 2015•Document ID: 10074547
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
ITB15-034
Date Added:
June 22, 2016
Manufacturer:
INFINITI
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (1)
2014 Infiniti Q50
Associated Documents
- Download MC-10074547-0001.pdf↗
December 1, 2015•Document ID: 10192693
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
ITB13007A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
Associated Products (102)
2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX37 2013 Infiniti FX50+ 82 more
Associated Documents
- Download MC-10192693-0001.pdf↗
November 12, 2015•Document ID: 10192673
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
ITB09015G
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
Associated Products (41)
2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35+ 21 more
Associated Documents
- Download MC-10192673-0001.pdf↗
October 30, 2015•Document ID: 10192666
Service Bulletin/Repair Instructions
PARKING BRAKE; SEAT BELTS; VEHICLE SPEED CONTROL
Mfr Comm. #:
ITB14059A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.
Associated Products (4)
2015 Infiniti Q50 2015 Infiniti QX60 2014 Infiniti Q50 2014 Infiniti QX60
Associated Documents
- Download MC-10192666-0001.pdf↗
October 26, 2015•Document ID: 10192659
Service Bulletin/Repair Instructions
SUSPENSION; BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
P5325OL
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192659-0001.pdf↗
October 14, 2015•Document ID: 10192654
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
P5325
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192654-0001.pdf↗
October 14, 2015•Document ID: 10192652
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
PC405
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?.
Associated Products (2)
2015 Infiniti Q50 2014 Infiniti Q50
Associated Documents
- Download MC-10192652-0001.pdf↗

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