Hyundai Veracruz Complaints

662 consumer complaints on file.

#11024032September 18, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE OPERATING THE VEHICLE, THE ODOR OF BURNING OIL WAS PRESENT AND THE CHECK BATTERY SENSOR INDICATOR ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT OIL LEAKED ONTO THE ALTERNATOR DUE TO A FAULTY GASKET. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT IN 2010, THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V415000(ENGINE), BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11023708September 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). LITHIA RENO HYUNDAI IN RENO, NEVADA REPAIRED THE VEHICLE PER THE RECALL IN 2014, BUT THE FAILURE RECURRED TWICE. RACINE HYUNDAI IN RACINE, WISCONSIN WAS MADE AWARE OF THE FAILURE AND STATED THAT, BECAUSE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE RECALL, IT COULD NOT BE REPAIRED AGAIN FREE OF CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021413September 5, 2017
POWER TRAIN
ESC OFF LIGHT STAYS ON DESPITE PUSHING BUTTON TO TURN ON ESC, UNTIL RESTART THEN WILL GO OFF. ALSO HAVE PROBLEM WITH GEAR SHIFTER NOT WANTING TO SHIFT AS IF IT IS STICKY. HERE AGAIN TURN OFF AND BACK ON PROBLEM GOES AWAY COMES BACK WITH ESC OFF PROBLEM. THIS PROBLEM STARTS OFF AS CAR IS BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018985August 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE'S POWER SEIZED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018693August 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING, SMOKE WAS SEEN UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE ENGINE ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER (HANLEES HYUNDAI IN FREMONT, CALIFORNIA), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. IN APRIL OF 2015, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING: ENGINE). APPROXIMATELY 2,000 MILES LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE WAS REPAIRED. APPROXIMATELY 15,000 MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11015302August 15, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS FLASH OFF AND BACK ON WHEN USING THE TURN SIGNALS WHILE THE VEHICLE IS MOVING. VERY SCARY. OTHERS HAVE REPORTED THIS PROBLEM WITH HYUNDAI VEHICLES. SOLUTION SEEMS TO BE REPLACING HEADLIGHT SWITCH (CONTROL STALK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014917August 13, 2017
STRUCTURE:BODY
BOTH OF THE FRONT INSIDE DOOR HANDLES WHICH ARE PLASTIC, HAVE BROKEN. THE RESULT OF THIS IS THAT YOU MUST ROLL DOWN THE WINDOWS & REACH OUTSIDE THE VEHICLE TO OPEN THE DOORS IN ORDER TO GET OUT OF THE CAR. THE CAR WAS STATIONARY WHEN EACH OF THE HANDLES BROKE. I FEEL THAT THIS IS NOT JUST AN INCONVENIENCE, BUT A SERIOUS SAFETY ISSUE. IF AN ACCIDENT OCCURRED OR A FIRE BROKE OUT & FOR WHATEVER REASON YOU COULDN'T GET YOUR WINDOWS DOWN YOU COULD BE IN SERIOUS RISK OF INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014258August 10, 2017
ELECTRICAL SYSTEM
OIL IS DRIPPING FROM THE VALVE COVER GASKET ON TO THE ALTERNATOR WHICH WILL CAUSE THE CAR TO SHUT DOWN ON THE ROAD. MY TRUCK IS JUST LIKE MY SONS 2010. HIS TRUCK HAS BEEN RECALLED WHY NOT MINE. WE HAVE THE SAME TRUCK JUST A DIFFERENT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013105August 6, 2017
AIR BAGS
AIRBAG LIGHT ON SINCE LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011341July 28, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BRAKE LIGHT, ABS AND ESC OFF LIGHT ON REPEATEDLY. BRAKE LIGHTS STOPPED WORKING. VEHICLE WOULD NOT SHIFY OUT OF GEAR. AUTO START STOPPED WORKING. HAD STOP LAMP SWITCH REPLACED, NOW SPEEDOMETER NOT REGISTERING AND ESC LIGHT FLASHING ON. THE BRAKE LIGHT, ABS AND ESC OFF LIGHT STILL REMAIN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005521July 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
REGARDING SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE LIGHT RECALL FOR 2007 HYUNDAI VERACRUZ, NHTSA REFERENCE #09V122000. MY 2007 VERACRUZ SUFFERS FROM SOME OF THE EXACT PROBLEMS DESCRIBED IN THE RECALL BUT IS NOT INCLUDED IN THE RECALL. THE RECALL DESCRIBES THE FOLLOWING: "A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE." FOR THE PAST 3 YEARS THE ESC LIGHT ON MY 2007 VERACRUZ HAS ILLUMINATED PERIODICALLY WHILE DRIVING OR WHEN STARTING THE CAR, AND IT WILL REMAIN ON UNTIL THE ENGINE IS SHUT OFF. PRESSING THE ESC ON/OFF BUTTON ON THE DASH WILL NOT SHUT THE LIGHT OFF WHILE IN PARK OR DRIVING. TURNING THE CAR OFF IS THE ONLY WAY TO TURN THE LIGHT OFF. I CONTACTED THE LOCAL HYUNDAI DEALER AND DESCRIBED THE PROBLEM, THEIR ANSWER WAS THAT THE LIGHT ILLUMINATING IS NORMAL AND NOT TO WORRY. ALSO, FOR THE PAST 3 MONTHS, PERIODICALLY THE AUTOMATIC TRANSMISSION SHIFTER WILL NOT SHIFT OUT OF PARK. YOU MUST SHUT OFF AND RESTART THE CAR A FEW TIMES FOR THE TRANSMISSION TO OPERATE. I BELIEVE THAT THESE PROBLEMS ARE DIRECTLY RELATED TO THE RECALL AND MY VERACRUZ SHOULD BE INCLUDED SO THAT MY VEHICLE OPERATES PROPERLY. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005034July 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THE ESC LIGHT CAME ON AND THE TRANSMISSION SHIFTER IS STUCK IN PARK OR CAN BE STICKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003712July 7, 2017
ELECTRICAL SYSTEM, ENGINE
THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001703June 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING 25 MPH, THE ENGINE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE, AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT EXPERIENCED THE SAME FAILURE ELEVEN MONTHS AGO. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 152,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000696June 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURE RECURRED AN ADDITIONAL FOUR TIMES. THE CONTACT TOOK THE VEHICLE TO THE THORNTON ROAD HYUNDAI DEALER WHERE THE VALVE COVER GASKET, ALTERNATOR, AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 10353756. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000245June 20, 2017
VEHICLE SPEED CONTROL
WIFE PARKED CAR ON DRIVEWAY SLOPING DOWNHILL TOWARD GARAGE. THE VEHICLE WAS PLACED IN PARK AND THE KEY WAS REMOVED. WHILE SHE WAS OUT OF VEHICLE UNLOADING YOUNG CHILD FROM CAR SEAT, 6-YEAR-OLD BOY CLIMBED UP INTO FROM OF VEHICLE. THE BOY WAS UNABLE TO REACH THE BRAKE PEDAL AND THE KEY WAS OUT OF VEHICLE (IN PURSE WITH WIFE). HE WAS ABLE TO EASILY PULL ON THE AUTOMATIC SHIFT LEVER AND TRANSITION THE VEHICLE INTO NEUTRAL (AGAIN WITHOUT THE ABILITY TO REACH THE BRAKE PEDAL & NO KEY IN VEHICLE). THE CAR ROLLED DOWNHILL AND PINED WIFE BETWEEN SIDE OF GARAGE AND VEHICLE. LUCKILY, THE SHEET METAL SIDE PANEL OF CAR DEFLECTED ENOUGH TO SAVE HER AND ONCE THE CAR RAN INTO SOMETHING IN THE GARAGE AND STOPPED SHE WAS ABLE TO ESCAPE. WE ARE AWAITING MEDICAL ATTENTION BUT SHE HAS SEVERE BRUISING AND POSSIBLE CRACKED RIBS. VEHICLE WAS FOUND IN NEUTRAL WITH NO KEY IN IGNITION. AFTER STARTING VEHICLE (WITH KEY) REVERSING IT, PLACING IT BACK IN PARK, AND REMOVING KEY, THE ISSUE WITH THE SHIFT-LEVER FAILING TO LOCK COULD NOT BE IMMEDIATELY RE-CREATED. VEHICLE IS AVAILABLE FOR FURTHER INSPECTION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10992454May 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN OIL LEAK IN THE VALVE COVER GASKET CAUSING OIL TO LEAK ONTO THE ALTERNATOR CAUSING TO FAIL AS WELL. THE CERTIFIED MECHANIC DIAGNOSED THAT THE VALVE COVER GASKET AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992225May 30, 2017
EXTERIOR LIGHTING
WHILE DRIVING WITH HEADLIGHTS ON, WHEN THE TURN SIGNAL IS USED, THE HEADLIGHTS TURN OFF. THIS HAPPENED ONCE PRIOR TO THIS VEHICLE AND THE DEALER REPLACED THE SWITCH ASSEMBLY UNDER WARRANTY. IT IS NOW OCCURRING AGAIN; HOWEVER, I WAS TOLD IT IS OUT OF WARRANTY. MY RESEARCH FINDS THAT THIS IS A COMMON PROBLEM WITH SOME HYUNDAI MODELS AND HYUNDAI IS NOT OFFERING TO RESOLVE IT. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990725May 20, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRAVELING AT 55 MPH A WHIRLING NOISE STARTED UNDER THE HOOD ON THE DRIVERS'S SIDE. ABS,ESC,, CHECK ENGINE ,AND PARKING BRAKE LIGHTS CAME ON AT THE SAME TIME, THE SPEEDOMETER WENT TO O, AND THE CAR SHUT OFF. NEARLY REAR ENDED TWICE, INJURED , AND NEARLY STRUCK DOWN GETTING OUT OF THE CAR AND OFF THE HIGHWAY. COULD NOT GET THE CAR STARTED. HAD CAR TOWED. COLONIAL HYUNDAI OF DOWNINGTOWN, PA. DIAGNOSED THE CAR WITH A BAD ABS HYDRAULIC CONTROL ASSEMBLY. PART NUMBER 58910-3J 850. THE CAR COULD NOT BE MOVED UNTIL THE PART WAS INSTALLED. IT COST ME $2500. I REQUESTED AN INSURANCE CLAIM FORM, BUT WAS TOLD HYUNDAI MOTORS OR COLONIAL HYUNDAI WOULD NOT PAY FOR IT. CALLED HYUNDAI IN FOUNTAIN VALLEY CA. FILED A CLAIM: NUMBER 9841469. OBTAINED DIAGNOSTIC REPORTS AND REPAIR INVOICES FROM COLONIAL HYUNDAI. CAR HAS ONLY 30,000 MILES PURCHASED BRAND NEW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10984678May 10, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 55 MPH, THE VEHICLE JERKED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 86,400. ...UPDATED 06/13/17 *BF UPDATED 09/08/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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