Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11175699February 8, 2019
ENGINE
THE THETA II ENGINE IS FULL OF METAL SHAVINGS. THERE ARE ACCELERATION PROBLEMS AND THERE IS A LOUD SPUTTERING RATTLE NOISE. THE CHECK ENGINE LIGHT CAME ON READING A CODE P0014, EXHAUST (B) CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1). THE CAR WAS NOT DRIVEN UNTIL JANUARY 28 WHEN TAKEN TO CAR CARE CLINIC IN BAKERSFIELD, CA. WHEN WE COULD AFFORD TO TAKE IT IN. THE MECHANIC CHECKED THE SOLENOIDS, WHICH WERE BOTH GOOD. ONE WAS REMOVED, WHICH REVEALED METAL SHAVINGS CLOGGING THE SOLENOID. THE MILEAGE IS 67,444. I WAS DRIVING ON THE I5 WHEN THE ENGINE FIRST STARTED MAKING THE NOISE. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AND ACCELERATION WAS AFFECTED WHILE DRIVING ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174783February 6, 2019
ENGINE
I WAS DRIVING DOWN THE HIGHWAY. WITHOUT ANY PRIOR INDICATION OF ERROR, OR ANY SENSOR READING THAT SOMETHING WAS WRONG WITH THE ENGINE, THE ENGINE STARTED MAKING A LOUD RATTLING NOISE AND THE RPMS INCREASED. I SLOWED DOWN A BIT, AND CONTINUED DRIVING. THE ENGINE THIS SEIZED COMPLETELY AND DIED. LUCKILY I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND CALL FOR HELP, BUT THE ENGINE IS COMPLETELY UNRESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174490February 5, 2019
STEERING
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING AT A LOW SPEED AND MAKING A SHARP LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,738.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174588February 5, 2019
ENGINE
I HAD A LOWER ENGINE FAILURE AY 118.00 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174371February 4, 2019
FUEL/PROPULSION SYSTEM
VEHICLE WILL NOT ACCELERATE PAST 30 MPH AFTER BEING STOPPED. PRESSING THE ACCELERATOR ACTUALLY SLOWED THE VEHICLE FURTHER. I SEE A RECALL FOR THIS PROBLEM, BUT SUPPOSEDLY MY VEHICLE (WHICH I RECENTLY PURCHASED USED) WAS NOT PART OF THE RECALL (MY VIN) ALTHOUGH IT WAS MANUFACTURED DURING THE MAY 20, 2015 TO MAY 31, 2016 TIME PERIOD FOR RECALL 16V628000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173540February 1, 2019
POWER TRAIN
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173567February 1, 2019
ENGINE
I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY LOST POWER TO MY STEERING AND ACCELERATOR. THE CAR HAD QUIT RUNNING BUT WAS STILL RECEIVING POWER FROM THE BATTERY. IT WAS A SEVERELY DANGEROUS SITUATION AS I WAS NOT ABLE TO GET COMPLETELY OFF OF THE FREEWAY ONTO THE SHOULDER BEFORE MY VEHICLE STOPPED MOVING. WSDOT AND WASHINGTON STATE PATROL ASSISTED GETTING ME OFF OF THE FREEWAY TO A SAFE LOCATION. I HAD IT TOWED TO A REPAIR SHOP. THEY DIAGNOSED CATASTROPHIC ENGINE FAILURE AND THAT THE CAR NEEDS A NEW ENGINE. IT IS A 2012 HYUNDAI TUCSON WITH A 2.4L ENGINE. ADDITIONALLY, AT 75,000 THE TRANSMISSION FAILED IN THIS VEHICLE, AND WAS REPLACED AT THAT TIME. THIS WAS COVERED BY MY EXTENDED WARRANTY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173581February 1, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE MAKING A LEFT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LEHMAN HYUNDAI (LOCATED AT 21400 NW 2ND AVE, MIAMI, FL 33169, (866) 647-4751) WHERE IT WAS DETERMINED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173612February 1, 2019
ENGINE
AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173247January 31, 2019
POWER TRAIN
ABOUT FOUR MONTHS AFTER WE PURCHASED OUR VEHICLE, IT BEGAN RATTLING WHEN WE WOULD SLOW DOWN TO PARK OR MAKE TURNS. THE BEST WAY I CAN EXPLAIN IS LIKE WHEN A MANUAL TRANSITION IS ABOUT TO SHUT OFF BECAUSE ITS NOT GOING IN TO THE CORRECT GEAR. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD US THAT BECAUSE OF THE DUAL TRANSMISSION, THIS WAS EXPECTED. THEY SAID THAT PUTTING IN ECO OR SPORT MODE THE ISSUE WOULD BE LESS NOTICEABLE. THEY EVEN SHOWED US A VIDEO ABOUT THE DUAL TRANSMISSION THINKING THAT THIS WOULD HELP FIX OUR CAR. WE HAVE RETURNED AT LEAST THREE MORE TIMES WE THE SAME CONCERN AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE CAR SINCE THE COMPUTER DETERMINED NOTHING WAS WRONG. THE BIGGEST CONCERN I HAVE IS THAT THE RATTLING HAS BECOME WORSE AND MORE CONSISTENT AND THAT THE CAR MAY STOP ALL OF A SUDDEN WHEN IM MAKING A TURN OR I CAN CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173259January 31, 2019
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING, THE RPMS TOOK LONGER THAN NORMAL TO ENGAGE DURING ACCELERATION. OCCASIONALLY, THE RPM DIAL WOULD NOT MOVE AT ALL. ALSO, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND CODE: "P3018" AND "SHIFT DELAY" WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT AT FUCCILO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173379January 31, 2019
STRUCTURE:BODY, SUSPENSION
REAR SUBFRAME HAS COLLAPSED AND DISCONNECTED FROM THE UNIBODY SUDDENLY DUE TO EXCESSIVE CORROSION. CAR IS ONLY 12 YEARS OLD AND ONLY HAS 150,000 MILES ON IT. COLLAPSE IS SUDDEN AND MAKES THE CAR DIFFICULT TO STEER AND CAN RESULT IN ERRATIC MOVEMENTS IN HANDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172743January 29, 2019
UNKNOWN OR OTHER
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172582January 28, 2019
ENGINE
WHEN DRIVING THE VEHICLE ON A FIVE HOUR TRIP, THE ENGINE SUDDENLY BECAME VERY NOISY. FOLLOWING EVALUATION BY THE DEALERSHIP IT WAS DETERMINED THAT THE ENGINE HAS A FAILED ROD BEARING. THE ENGINE WAS NOT TORN DOWN FOR A DETAILED ANALYSIS TO MAKE THIS DETERMINATION. THE ONLY AVENUE OFFERED TO REPAIR THE VEHICLE WAS TO INSTALL A JUNK YARD ENGINE AS PARTS AND ENGINE COMPONENTS ARE NOT AVAILABLE THROUGH THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172428January 27, 2019
POWER TRAIN
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172020January 25, 2019
ENGINE, POWER TRAIN
"TAKATA RECALL" AS MY 2012 HYUNDAI TUCSON REACHED 100,000 MILES MY TRANSMISSION WENT OUT AND LEFT ME STRANDED. I HAD A REBUILT TRANSMISSION PUT IN, THAT WAS PURCHASED FROM THE DEALERSHIP. NOW I AM AT 132,000 MILES AND MY ENGINE IS KNOCKING. THE KNOCKING GETS LOUD DURING ACCELERATION, AND HAS QUICKLY GONE FROM A TICKING SOUND ON THE FRONT PASSENGER SIDE OF THE VEHICLE TO A LOUD KNOCK. MY MECHANIC IS SAYING THAT THERE IS NO COMING BACK FROM THIS, THE ENGINE WILL NEED TO BE REPLACED. OIL CHANGES ARE DONE ON TIME, THERE IS OIL IN THE CAR NOW BUT A ROD IS KNOCKING LOUDLY. THIS CAR WILL HAVE BEEN PURCHASED TWICE ONCE I HAVE PUT ALL THE REPAIRS INTO IT THAT REALLY SHOULDN'T NEED TO BE PUT INTO A CAR AT THIS STAGE OF IT'S LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172207January 25, 2019
SERVICE BRAKES, ENGINE
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172209January 25, 2019
ENGINE
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171609January 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IDLING IN THE PARK POSITION, IT STALLED. THE VEHICLE WAS RESTARTED, BUT IT STALLED AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR TWO AND A HALF YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE AIR IDLE CONTROL VALVE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BACK IN MAY OF 2016, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171672January 23, 2019
ENGINE
ENGINE FAILED IN OCT.2018 IN BIG BEAR, CALIFORNIA. AFTER DRIVING FOR SEVERAL HOURS UP THE MOUNTAIN, A LOUD RATTLING SOUND OCCURRED DRIVING AT LOW SPEEDS IN THE CITY. INDEPENDENT LOCAL MECHANIC DETERMINED IT WAS THE PISTONS NOT WORKING PROPERLY CAUSING COMPLETE ENGINE FAILURE. MECHANIC CONFIRMED THE VEHICLE COULD NOT BE DRIVEN MUCH FURTHER, IT WOULD NOT HAVE MADE IT DOWN THE MOUNTAIN, AND I WAS LUCKY IT DIDN'T FAIL ON THE MOUNTAIN. SINCE ENGINE STILL UNDER WARRANTY, I HAD TO TOW IT DOWN THE MOUNTAIN TO NEAREST DEALERSHIP IN LOMA LINDA, CA. AT DEALERSHIP, DETERMINED AND CONFIRMED ENGINE FAILED AND UNDER WARRANTY. NO PARTS AVAILABLE (PERHAPS DUE TO OTHER MODEL RECALL?). GIVEN SMALLER DEALER LOANER VEHICLE - INSUFFICIENT FOR MY NEEDS. IT IS NOW JANUARY 2019 AND NO PART POTENTIALLY AVAILABLE UNTIL LATE FEBRUARY. (IS THIS THE SAME ENGINE AS THE SANTE FE AND SONATA RECALL?) DEALERSHIP REFERRED TO HYUNDAI CUSTOMER CARE CENTER IN DECEMBER. CASE FILED. CASE MANAGER CONTACTED MID-DECEMBER WITH LITTLE INFORMATION AND OFFER OF MONETARY COMPENSATION FOR TIME W/O VEHICLE. NO OTHER CONTACT FROM CASE MANAGER FOR OVER A MONTH NOW. HYUNDAI CUSTOMER CARE CENTER INDICATES THERE IS NO ONE ELSE OTHER THAN NON-RESPONSIVE CASE MANAGER THAT I CAN CONTACT. IF THERE ARE NO REPLACEMENT ENGINES AVAILABLE - THIS MUST BE A PART OF A LARGER PROBLEM. I WANT MY 2012 TUCSON REPAIRED OR REPLACED. AND, I BELIEVE THE 2012 TUCSON SHOULD BE ADDED TO THE HYUNDAI ENGINE RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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