Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11183417March 1, 2019
SERVICE BRAKES, STEERING
IM HAVING PROBLEMS WITH VIBRATIONS WHEN AT A STOP OR IDLING,ALSO HIS VEHICLEIS HARD TO KEEP ALIGNED. I'VE TWO SETS OF TIRES IN THE PAST TWO YEARS. IVE HAD TWO FOUR WHEEL ALIGNMENTS. WHAT'S THE FIX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183459March 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 35 MPH, WHITE SMOKE EMITTED FROM THE EXHAUST PIPE AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11183491March 1, 2019
ENGINE
I WAS DRIVING MY HYUNDAI SMALL SUV LEAVING THE GYM AND THE VEHICLE STARTED TO NOT WANT TO PULL. I THEN STARTED TO MAKE A CLICK SOUND THEN DIED. ITS BEEN TO 2 SHOPS THE FIRST ONE LAUGHED AT ME. TELLING ME A ENGINE WOULD BE 4 TO 6 THOUSAND AND HE WOULD NOT WORK ON IT. THE SECOND ONE ASKED HAS THERE BEEN A RECALL BECAUSE OF HOW IT STOP WORKING AND DUE TO THE FACT THE WEB IS FULL OF STORIES OF THEM BREAKING DOWN. THE MILEAGE IS 101000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183133February 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE WOULD NOT INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPLACED THE SPARK PLUGS, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,356. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183248February 28, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1-AL ARRANCAR EL VEHICULO DE MANERA OCACIONAL SE QUEDA AHOGADO NO, NO INICIA Y SI LO HACE NO ALCANZA LA MARCHA APROPIADA, COMO SI PASARA UN EXCESO DE COMBUSTIBLE O COMO SI ESTE NO SE ESTUVIERA INYECTANDO. 2-) AL ARRANCAR EN TRAFICO CONGESTIONADO DONDE SE PRODUCEN ARRANQUES Y FRENADOS Y VICEVERSA EL CARRO LO HACE CON BASTANTE DIFICULTAD, GOLPEANDO FUERTE PARECIDO A TRANSMISION, SON GOLPETEOS DE ARRANQUE Y RETROCESO A LA VEZ, CREANDO LA SENSACION DE UN VEHICULO QUE NO VA A AVANZAR.SIEMPRE LO HACE EN MOVIMIENTO DESPUES DE ESTAR CALIENTE MAS DE 30 -60 MINUTOS EN MARCHA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182804February 27, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 1 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS PUMPED 5-6 TIMES BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (11500 ROOSEVELT BLVD, PHILADELPHIA, PA 19116, (215) 673-7462) TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED THREE TIMES. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING LEFT TURNS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182581February 26, 2019
ENGINE
ON NOVEMBER 19, 2018, MY SONS WERE DRIVING ON THE FREEWAY AT APPROX 65MPH TO PICK ME UP FROM THE AIRPORT WHEN THE ENGINE JUST DIED; NO NOISES OR WARNING LIGHTS. LUCKILY THEY WERE ABLE TO GET TO THE SHOULDER (LEFT SIDE OF THE FWY) AND CALL AAA. CHP HAD TO PUSH THE VEHICLE ACROSS THE FWY UNTIL TO THE TOW TRUCK ARRIVED FOR SAFETY PURPOSES. AAA GARAGE CALLED NEXT DAY TO NOTIFY ME THAT ENGINE HAD SEIZED AND WOULD NEED REPLACING. SAID TO TOW TO HYUNDAI DEALERSHIP SINCE VEHICLE ONLY HAD 48K MILES AND UNDER WARRANTY. APPARENTLY THE ENGINE IS BACKORDERED AND LAST DATE I HAVE RECEIVED SO FAR (AS OF 2/26/19) IS 3/26/19 BUT NOTHING CONFIRMED AT THIS POINT. BEEN DEALING WITH HYUNDAI CORPORATE AND THEY HAVE A CASE OPEN FOR MY COMPLAINT BUT NOW WAS JUST TOLD IT WOULD TAKE 2-3 WEEKS TO PULL MY MAINTENANCE RECORDS AND THEY WOULD GET BACK TO ME. ODDLY, ON NOVEMBER 26, 2018, THE DEALERSHIP HAD SENT OVER ALL OF THAT TO CORPORATE FOR APPROVAL TO ORDER/REPLACE/PAY FOR THE NEW ENGINE SO NOT SURE WHY IT WOULD TAKE THAT LONG. I AM NOW PAYING EVERY MONTH FOR A VEHICLE THAT I DON'T EVEN HAVE, JUST PAID ANOTHER $300 FOR REGISTRATION WHICH JUST COMPOUNDS THE FRUSTRATION. AT THIS POINT WITH THE COST OF A NEW ENGINE AND ANY OTHER POSSIBLE DAMAGE DONE FROM THE ENGINE SEIZING, IT WOULD BE CHEAPER FOR THEM TO JUST REPLACE MY VEHICLE BUT INSTEAD THEY KEEP DRAGGING IT OUT. MY KIDS COULD HAVE BEEN INJURED WITH AN ENGINE DYING ON A BUSY CALIFORNIA FWY AND NOT EVEN AN APOLOGY OR EMPATHETIC RESPONSE. I PURCHASED MY VEHICLE AS A CERTIFIED USED VEHICLE AND HAD JUST OVER A YEAR ONLY PUTTING 10K MILES ON IT. VERY DISAPPOINTING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181808February 22, 2019
AIR BAGS, POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE TWICE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO AN INSURANCE BODY SHOP TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE LOCATED. THE BODY DAMAGE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11181565February 21, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE REAR TAIL LIGHTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO CHAPMEN PAYSON (100 N. BEELINE HIGHWAY, PAYSON, AZ) BEFORE BECOMING ENGULFED IN FLAMES. THE FLAMES WERE EXTINGUISHED BY WORKERS AT THE DEALER. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY STATED THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,125. THE VIN WAS UNKNOWN. *TT CONSUMER STATED CHECK FINALLY ARRIVED ON 4/9/19. LOAN FINALLY PAID OFF. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11181668February 21, 2019
VISIBILITY/WIPER
WHEN I PURCHASE THE CAR THERE'S WINDOW TINT APPLIED ACROSS THE WHOLE WINDSHIELD OF THE VEHICLE. IT LOOK LIKE STEAM IS COMING FROM IT CAUSING IT HARD TO SEE OUT OF THE WINDSHIELD WHEN DRIVING ESPECIALLY AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181356February 20, 2019
ENGINE
CHECK ENGINE LIKE CAME ON. THE DEALER TOLD ME THAT THE OIL CONTROL VALVE HAD METAL SHAVINGS IN IT. THE ENGINE NEEDED TO BE REPLACED. IT IS UNDER WARRANTY, I WAS TOLD THE ENGINES WERE ON BACK ORDER FOR 4 WEEKS. THAT WAS ON 10/31/2018. AS OF TODAY (2/20/19), I STILL DO NOT HAVE MY CAR. THEY HAVE NO IDEA HOW LONG IT WILL BE. I WILL BE GIVEN A REMANUFACTURED ENGINE WITH THE BALANCE OF MY FACTORY WARRANTY. I KNOW THAT THIS IS A WIDESPREAD PROBLEM AMONG TUCSON, SANTA FE AND SONATA MODELS. I BELIEVE THERE HAS BEEN A RECALL ON EVERYTHING BUT THE TUCSON'S. IT ALSO EFFECTS SOME KIA MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181459February 20, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SEVEN SPEED DUAL CLUTCH ASSEMBLY PERTAINING TO THE TRANSMISSION FAILED TO OPERATE PROPERLY. AS A RESULT, THE VEHICLE DID NOT GAIN SPEED WHEN ATTEMPTING TO ACCELERATE FROM A LIGHT. DOWNEY HYUNDAI (7550 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 314-4331) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY TRANSMISSION RECALLS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED TRANSMISSION DOESN'T WORK WHEN GETTING ON FREEWAY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181181February 19, 2019
STRUCTURE:FRAME AND MEMBERS, FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME AND SUSPENSION WERE SEVERELY RUSTED AND CORRODED. THE OIL PAN, FUEL TANK, FUEL TANK CLAMPS, REAR CHASSIS CRADLE, AND FRONT END SUSPENSION (INCLUDING THE STRUTS, SWAY BARS, SWAY BAR CLAMP, SWAY BUSHINGS) WERE REPLACED BY AN INDEPENDENT MECHANIC. GARBER HYUNDAI (5450 BAY RD, SAGINAW, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE STILL EXPERIENCED FRONT END VIBRATION WHILE DRIVING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181262February 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180481February 16, 2019
ENGINE
WHILE THE CAR WAS STATIONARY, OUR OIL LIGHT CAME ON. WHEN WE TOOK IT TO THE MECHANIC HE SAID THE ISSUE WAS ACTUALLY THE ENGINE AND IT WOULD NEED TO BE REPLACED. MECHANIC TOWED IT TO THE HYUNDAI DEALERSHIP AND THEY CONFIRMED IT NEEDS A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180520February 16, 2019
VEHICLE SPEED CONTROL
WHEN ACCELERATING INTO TRAFFIC THE CAR LAGS OR STOPS AS IF I PUT THE CAR IN NEUTRAL MANY TIMES I AM NEXT TO A VEHICLE AND CANN'T PULL BACK OVER ON ON COMING TRAFFIC HAS TO HARD STOP OR SWERVE TO AVOID HITTING ME. THIS OF COURSE PUTS ME AND ON COMING VEHICLES IN DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180388February 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. AFTER THE CONTACT RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE DRIVING UP A HILL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR AND SERPENTINE BELT WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE PLANT THAT BUILT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179771February 13, 2019
ENGINE
105,000 MILES AND THE ENGINE ON MY (JUST PAID OFF) HYUNDAI TUCSON GLS 2.4L THREW A MAIN ROD BEARING.THE ENGINE IS BLOWN AND NEEDS TO BE REPLACED. I WAS DRIVING DOWN THE INTERSTATE AT 65 MILES PER HOUR IN THE CENTER LANE TRAVELING FROM LAS VEGAS TO CALIFORNIA. THE VEHICLE STARTED TO DECELERATE THEN A LOUD TICKING SOUND WAS PRODUCED THEN THE TICK GREW INTO A VERY LOUD (ENGINE COMING APART FROM THE INSIDE SOUND) AT THAT MOMENT I ALMOST LOST CONTROL OF THE VEHICLE WHILE TRYING TO MANEUVER THROUGH TRAFFIC AT SPEED. THIS IS A MAJOR ISSUE LADIES AND GENTLEMEN. "FIX IT" I'VE NEVER MISSED AN OIL CHANGE I HAPPEN TO BE MECHANIC. THIS SAME ENGINE IN TWO OTHER HYUNDAI'S FOR THE SAME YEAR HAVE BEEN RECALLED EXCEPT FOR THE TUCSON? WHY NOT? ESTIMATED COST OF REPAIRS IS IN THE RANGE OF 5,000.00 -6,500.00 I CAN BUY A USED HONDA ACCORD THAT WILL RUN FOREVER AT THAT PRICE.. I'M VERY DISAPPOINTED IN HYUNDAI AT THIS POINT. THEY DO NOT TAKE PROPER CARE OF THEIR REPUTATION OR PRODUCTS LET ALONE THE CONSUMER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11176418February 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176092February 10, 2019
SUSPENSION
REAR SUBFRAME OF THE CAR IS VERY ROTTEN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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