Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11164226December 31, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164324December 31, 2018
ENGINE
HYUNDAI TUCSON ENGINE THE VEHICLE IS BURNING EXCESS AMOUNTS OF OIL. THE RATE OF ENGINE OIL LOSS IS OVER ONE QUART PER 500 MILES. MY MECHANIC TELLS ME HIS EVALUATION IS THE VEHICLE'S TURBO UNIT CAUSES THE ENGINE TO RUN VERY HOT, AND THE INTERNAL SEALS ARE BREAKING DOWN, CAUSING OIL TO MIX WITH THE FUEL. THE SOLUTION IS AN ENGINE REBUILD, WHICH WILL COST OVER $3,000. SUCH A REBUILD WILL RESULT IN THE SAME ISSUE ARISING AGAIN AFTER THE VEHICLE IS IN USE FOR A PERIOD OF TIME. THE MANUFACTURER HAS REFUSED TO ADDRESS THE ISSUE, AS I HAVE CORRESPONDED WITH THEM ABOUT IT. THE ISSUE IS GENERIC TO ALL HYUNDAI TUCSONS WITH 1.6 LITRE TURBOCHARGED ENGINE. MY MECHANIC HAS RESEARCHED THE ISSUE, AND SAYS IT OCCURS IN ALL HYUNDAI TUCSON VEHICLES WITH THIS ENGINE CONFIGURATION. THERE ARE OTHER ISSUES RELATED TO BUILD QUALITY, TRANSMISSION, AND OTHER COMPONENTS, BUT THIS ISSUE OF THE DEFECTIVE ENGINE DESIGN IS OBVIOUSLY THE MOST IMPORTANT. THE DEALER THAT SOLD ME THIS VEHICLE KNEW OF THIS CONDITION AND DID NOT DISCLOSE IT AT THE TIME OF SALE, AND REPRESENTED THAT THE ENGINE WAS IN SOUND WORKING ORDER. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163932December 29, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
DUAL CLUTCH TRANSMISSION (DCT) / 1.6T ENGINE START FROM STOP ACCELERATION STUTTERING, STALLING OCCURS FROM INITIAL TAKE OFFS, WHILE IDLING IN STOP/GO TRAFFIC CREATES POTENTIALLY DANGEROUS DRIVE/PASSENGER SITUATION IN TRAFFIC ESPECIALLY WHEN CROSSING TRAFFIC PATTERNS AND LANE MERGING/PASSING. ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF HYUNDAI CORPORATE AND TWO LOCAL HYUNDAI DEALERSHIPS. BOTH PARTIES INDICATE LACK OF KNOWLEDGE ON HOW TO PROPERLY DRIVE DCT TRANSMISSION AND PROVIDED BOTH VIDEO AND WRITTEN TRAINING PACKAGES. BOTH TRAINING MECHANISMS FAILED TO RESOLVE THE ISSUE. SUPPOSED SOFTWARE UPDATES BY THE LEASING DEALERSHIP FAILED TO RESOLVE THE ISSUE ALSO. ISSUE IS STILL ACTIVE AND LATEST VISIT TO DEALERSHIP FAILED TO FIND ANY ISSUES WITH NO REPAIRS OR SOFTWARE UPDATES TAKING PLACE. SENIOR TECHNICIAN INDICATED HYUNDAI LEADERSHIP AT CORPORATE ARE ACUTELY AWARE OF ISSUE BUT CHOOSING TO NOT ACT ACCORDINGLY/APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163720December 27, 2018
ENGINE
WITHIN 24 HOURS OF HEARING KNOCKING AND TICKING IN MY ENGINE (WITH NO CODES OR SIGNALS SHOWING ANY ISSUES) THE ENGINE FAILED. THE NOISE COULD BE HEARD CONTINUOUSLY AT ANY SPEED FOR 24 HOURS. ONCE THE ENGINE FAILED WHILE I WAS TRYING TO DRIVE IT TO THE DEALERSHIP, THE SERVICE ENGINE LIGHT AND OIL LIGHT CAME ON. I'VE HAD THE VEHICLE FOR 4 YEARS AND IT'S AT 103,000 MILES WITH CONSTANT OIL CHANGES AND NO OTHER ISSUES WITH THE TUSCON. IN FACT, IT HAS BRAND NEW OIL IN THERE NOW. THERE IS A RECALL OF THE SAME ISSUE WITH THE SONATA, SANTA FE, AND OTHER KIA VEHICLES BUT NONE FOR THE TUSCON. TUSCON NEEDS TO BE INCORPORATED INTO THIS RECALL AND COVERED BY HYUNDAI. HYUNDAI IS INVESTIGATING THE ENGINE AND OIL PAN AREA NOW. RESULTS ARE PENDING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162569December 19, 2018
ENGINE, POWER TRAIN
WHILE DRIVING AND GOING FROM DRIVING FOR AWHILE TO STOP AND GO IT STALLS. HAS HAPPENED NOW 3 + TIMES IN DRIVING SITUATIONS. HAVE HAD CAR CHECKED OUT AND SAID NOTHING IS WRONG BY TWO DIFFERENT GARAGES. STALLING IN TRAFFIC IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162592December 19, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
ONCE PER DAY, WHILE DRIVING ON FLAT GROUND, THE CAR DISPLAYS THE MESSAGE "STEEP GRADE! PRESS BRAKE PEDAL" (PAGE 5-20 IN THE OWNERS MANUAL). WHEN THIS HAPPENS, THE CAR COMPLETELY DIES AND CAN NOT ACCELERATE. I HAVE TO PUT MY HAZARDS ON AND COAST TO THE SIDE OF THE ROAD! THIS IS EXTREMELY DANGEROUS! I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES, HOWEVER THEY CLAIM THEY CANNOT REPRODUCE IT. THE PROBLEM HAPPENS FOR ME ONCE PER DAY! I OPENED A CASE WITH HYUNDAI CORPORATE BUT THE CASE IS OPEN AND UNRESOLVED BECAUSE THE PROBLEM IS INTERMITTENT AND ONLY HAPPENS ONCE PER DAY. AN INTERMITTENT PROBLEM IS STILL A SAFETY HAZARD, ESPECIALLY WHEN IT CAUSES THE DRIVER TO LOSE THE ABILITY TO CONTROL THE VEHICLE! IT IS A SAFETY ISSUE THAT COULD DIRECTLY CAUSE AN ACCIDENT. THE NHTSA NEEDS TO BE AWARE OF THIS AND HYUNDAI AND THEIR DEALERSHIPS NEED TO TAKE OWNERSHIP AND MAKE CORRECTIVE ACTIONS BEFORE SOMEONE GETS SERIOUSLY INJURED BY THIS DEFECT. I HAVE A VIDEO OF THE ISSUE OCCURRING THAT I'M HAPPY TO SHARE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162236December 18, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) THREE TIMES, BUT WAS NEVER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE FAILURE MILEAGE WAS 32,000. *TT CONSUMER WAS ADVISED BY HOW TO STEP ON PEDALL TO PREVENT DUAL CLUTCH MOMENTARY FREEZE BY THE DEALER EMPLOYEES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162067December 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE BEFORE IT BLEW OUT. THE VEHICLE WAS TAKEN TO HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, 877-387-5495) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CLAIM NUMBER: 11286287. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161500December 15, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS
UNCONTROLLED SPEEDING HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM HIGHER MPG THAN ADVERTISED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161689December 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ELECTRIC SYSTEM IS ACTING UP. THE ANSWER AND HANG UP BOTTOM ON STEER STOP WORKING FOR MONTHS,THE DRIVER SIDE WINDOW WANT GO DOWN.AND THE KEY IN THE CAR.IT SAY THAT KEY NOT DETECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161346December 14, 2018
VISIBILITY/WIPER
PANORAMIC SUNROOF UNEXPECTEDLY EXPLODED, WITHOUT ANY EXTERNAL (OR INTERNAL) CAUSE WHILE DRIVING ON INTERSTATE 635. FORTUNATELY, IT WAS CLOSED, SO NO GLASS PENETRATED THE INTERIOR OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161385December 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT CONSUMER NO HAS THE VEHICLE*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161390December 14, 2018
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE WHEELS DID NOT TURN IN THE DIRECTION THE VEHICLE WAS STEERED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND CAUGHT ON FIRE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT FOOT, HAND, SPINE, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TOWED TO A LOCAL SALVAGE YARD. THE CONTACT MENTIONED THAT AN UNKNOWN EXPERT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD POSSIBILY BE DUE TO THE RACK AND PINION; HOWEVER, THE VEHICLE WAS TOO DAMAGED TO DETERMINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11161147December 13, 2018
ENGINE
JUST LIKE EVERYONE ELSE ON HERE.... ENGINE STARTED MAKING A RATTLING NOISE AND GOT SIGNIFICANTLY LOUDER. CAR LOCKED UP WHILE DRIVING. BROUGHT TO MECHANIC AND ENGINE IS BLOWN. SAME PROBLEM AS THE HYUNDAI LAWSUIT. BUT BECAUSE THERE IS NO RECALL ON THIS MODEL (EVEN THOUGH IT HAS THE SAME ENGINE) IT ISNT COVERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161168December 13, 2018
ENGINE, VEHICLE SPEED CONTROL
MY VEHICLE SEEMS TO STALL/HESITATE WHEN ACCELERATING FROM A FULL STOP. I HAVE THE 1.6 TURBO AUTOMATIC TRANSMISSION WHICH I UNDERSTAND HAS A SOFTWARE GLITCH THAT CAN DELAY ACCELERATION FROM WHEN THE CAR IS STATIONARY. THIS OCCURS QUITE OFTEN WHEN PROCEEDING WHEN LIGHT TURNS GREEN--DANGEROUS WHEN MAKING A LEFT TURN & IN A PRECARIOUS POSITION MULTIPLE TIMES WITH ONCOMING TRAFFIC. BROUGHT CAR TO DEALER W/COMPLAINT BUT THEY DID NOT MAKE ANY ADJUSTMENTS OR CORRECTIONS. TOLD ME TO "LIVE WITH IT." UNACCEPTABLE! PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160682December 11, 2018
UNKNOWN OR OTHER
WHILE I DRIVE, MY TUCSON STALLS. I'M NOT SURE WHY. BUT IT STALLS AND IT TAKES AWHILE FOR IT TO SHIFT THROUGH GEARS. I HAVE STALLED ON HILLS AND AROUND TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156334December 10, 2018
EXTERIOR LIGHTING
2005 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO STOP LAMP SWITCH ASSEMBLY. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE STOP LAMP RECALL EVEN THOUGH THE VEHICLE EXHIBITED A FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157092December 9, 2018
SERVICE BRAKES
I WAS PULLING INTO A PARKING SPOT IN A SHOPPING PARKING LOT AND STEPPED ON THE BRAKE TO STOP, BUT THE BRAKES FAILED AND THE CAR KEPT GOING AND WOULD NOT STOP, ULTIMATELY ROLLING UP OVER THE CURB ONTO THE GRASS AREA AND CRASHED INTO THE CONCRETE LIGHT POST. THE CAR WAS TOWED TO THE HYUNDAI DEALER IN LAGUNA NIGUEL CA 92677 949-485-3700 ( STEVE PACHECO ) SERVICE ADVISOR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11156905December 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A CITY STREET, IN THE "ECO" MODE. I TURNED LEFT, AND THE VEHICLE PAUSED FORWARD MOTION, UNTIL I PUMPED THE GAS PEDAL 2 OR 3 TIMES. THIS HAS HAPPENED MANY TIMES SINCE I PURCHASED THE VEH. IN 2016, WITH 16,000 + OR - MILES ON THE ODO. WHEN I TURN OFF THE "ECO" MODE, THE PROBLEM STILL HAPPENS, THOUGH NOT AS OFTEN. I LEFT THE CAR AT VANDERGRIFF HYUNDAI FOR A DAY WITH N.P.F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156626December 6, 2018
POWER TRAIN
I HAD MY OIL CHANGED ON OCTOBER 6, 2018. ON NOVEMBER 5, 2018, WAS DRIVING HOME AND THE MOTOR SEIZED UP WHILE I WAS DRIVING. OIL CHANGE COMPANY PROVIDED VIDEO PROOF TO MY INSURANCE THAT OIL WAS PLACED IN ENGINE. HYUNDAI REFUSED TO HONOR THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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